"Took a different route in and whoa......."
We missed the turn off the highway and had to take the next exit. The surrounding area is not something to be desired. I would not take a midnight stroll in that area. The hotel itself is very clean, staff is very professional. We did have to switch rooms because the keys wouldn't work but no big deal. I'd stay here again for the same purpose.. Just […] passing through. Read moreGenuine Hotels.com guest review
Staff extremely friendly and go out of their way to make sure everything was satisfactoryGenuine Hotels.com guest review
Our stay was very nice. Staff was super helpful. Breakfast was reasonable.Genuine Hotels.com guest review
"Great Hotel In Not Great Location"
First, let me say that this hotel is a newer one-very nice and quite well maintained. Our room was very spacious and clean, and the beds, while a bit too firm for my taste, were still very comfortable. The staff at the front desk were friendly and we got pretty immediate service. We did have a power outage during our stay but that clearly isn't the […] hotel's fault. Here's the less good: the neighborhood is a bit dodgy-when we pulled up to the hotel there was something going on at a neighboring gas station which was surrounded by police cars. I mentioned that to a local and was told that it was a high crime area. Second, the internet connection was spotty and I was also told by their tech support that I was limited to IE on the browser. I'm used to better search engines and got so frustrated by the slow internet and the stupid browser that I gave up on the computer. It really is a nice hotel and let me add that a "high crime area" in Longview may not be quite the same as a high crime area in larger, more metropolitan area. I didn't notice any other incidents during our stay. Read moreGenuine Hotels.com guest review
"Not perfect but tolerable"
I would stay there again. The hotel had a lot of oil field workers staying there, so there was a lot of red clay mud tracked in while we were there. this didn't affect us, it just wasn't fun to look at. Also, we arrived around 3:30pm and there was only one desk clerk. She was also the one who had to come to our room when we realized our toilet wouldn't […] flush. It wasn't a major issue, but they seemed short-staffed. The hotel itself was nice, but it didn't seem to be in the best part of town. It was convenient to I-20 but not really close to any other restaurants or attractions in the area. The room itself was very nice, but the mattress wasn't the greatest. Read moreGenuine Hotels.com guest review
"Good Hotel in South Longview"
Clean and friendly. Best I've found in South of Longview.Genuine Expedia guest review
"Nice overnight stay"
Overall, very nice hotel.Genuine Hotels.com guest review
liked it alot just wished the pool opened laterGenuine Hotels.com guest review
We had an excellent experience here. The staff was super friendly, the rooms were clean. The pool & gym areas were well maintained. The only negative I can say about our experience is that the smoking area outside is right at the entrance, so we walked through a cloud going in & out of the lobby.Genuine Hotels.com guest review
very nice hotel for very reasonable price.Genuine Hotels.com guest review
"Watch the charges on your credit card here"
Had no complaints about the room itself. However, there were issues with staff. One clerk "accidently" billed our credit card for more than $150 above the room rate (which had already been paid in full). I called the hotel several times asking to speak with the manager. He was never at his desk. I asked that he return my call. He never did. Finally […] the error was reversed on my card, but there was no apology. I will not stay at this hotel again. Read moreGenuine Hotels.com guest review
"Close to everything less than 10-15mins."
Very clean room good location and the best staff ever.The staff at this hotel took very good care of me and my family during our stay.Genuine Hotels.com guest review
smoke smell in our non smoking roomGenuine Hotels.com guest review
Good and clean roomsGenuine Hotels.com guest review
"This one was just right...."
It was a great place for my two day stay. Had all the amenities I could ask for and the best part was the indoor pool and jacuzzi. Breakfast was a bit of a disappointment. Although there were plenty of choices, I would have apprecIated fresh fruit and the sausage and bacon served were some kind of faux food. I can recommend this hotel and would definitely […] stay there the next time I'm in that neck of the woods. Read moreGenuine Hotels.com guest review
Clean. Smells good. Very nice interior. Staff friendly and helpful. Very comfortable bed. Delicious breakfast of eggs, waffles, sausage, biscuits, gravy, toast, bagels, english muffins, cereals (hot/cold), fruit juices, milk, coffee, yogurt, fruit (fresh/coctail). I would stay here again.Genuine Hotels.com guest review
The manager and staff were phenomenal. I will definitely stay again!Genuine Hotels.com guest review
"Very nice hotel"
Very nice stay. Great service and clean place. Slightly away from the loop but not far. Recommended anytimeGenuine Hotels.com guest review
"So happy I stayed a 2nd night."
Really like the hotel and the staff. Very nice and willing to help. The hotel seems to have a little wear, but still very nice. I used the pool and fitness room, both we're clean and nice.Genuine Expedia guest review
"Country Town Getaway"
The hotel was a little difficult to find, but the staff was friendly. The room was clean and they had free wireless internet. The breakfast was ok.Genuine Expedia guest review
"very good for the price"
09/16/14 Marcella M Lake Charles, United States
I was pleasantly surprised by the appearance and amenities for the price. The bed and pillows were very comfortable. It was nice to have a mini refrigerator in the room. The water pressure was excellent. The cookies in the afternoon were a nice touch. The breakfast selection was minimal and some guests before me came in with dirty clothes and hands.
09/15/14 Hollyann D Kilgore
All staff, rooms, pool and breakfast area where great. Staff was very helpful and polite. The rooms were very nice and comfortable. Breakfast was good and love the Starbucks coffee machine in the lobby.
"Clean & Convenient"
09/02/14 BanksCoCVB Homer, Georgia
The exercise room was clean and well-equipped. The morning's breakfast bar was fresh and varied. You could get almost anything you might want for breakfast. The sitting areas were clean and comfortable. I was able to check-in/check-out smoothly.
09/02/14 Lucille7670 Roanoke, Virginia
On 3rd floor with daughter and two dogs. Had been traveling 11hrs. Beds were wonderful. Large grassy lot was convenient for dogs to expend energy. Very pleasant staff. Was not bother from highway noise in rm we had.
"third floor hallway smelled of chemicals made me ill"
08/25/14 paul b New Orleans, Louisiana
stayed there on the 9th and 10 of august prepaid in advance . Arrived around 6pm , had a room at the end of the hallway on the third floor, to the left of the elevator . As soon as we walked out of the elevator a severe odor of a chemical cleaner was in the air . Our eyes became red and our noses starting running . the jacuzzi had no warm water and the pool was ice cold . we complained to two women at the front desk and were met with a callous attitude . paid close to 250.00 for what felt like a chemical factory . I understand this is a franchise ,your best bet is to stay at the other la quinta in longview.
"Biscuits and gravy/waffle on complimentary breakfast! "
08/18/14 travelorfromtx Paris, TX
We got a very inexpensive rate on Hotwire. We actually were able to get 7 rooms for our baseball team on Hotwire at this location for a tournament. The breakfast was great. Our room never got cold enough for our standards. The breakfast was very good because it included waffles, biscuits and gravy!
"Very nice La Quinta"
08/11/14 Phillip H Bay City
I've been staying at a lot of La Quinta hotels lately and this is one of the better ones. The gentleman at check in had a good knowledge of the available restaurants and was good at giving directions on how to get there. The morning breakfast was a notch above what you usually get - one morning they had an oversized tamale that was delicious. One evening they had a manager's reception with fried chicken, fresh fruit and cookies. I'll be staying here every time I have business in Longview. The location is on the south side, away from the newer retail development and the usual sit-down restaurants but it's worth the slight inconvenience.
"Dark and Stinky"
07/29/14 Lora S McKinney, United States
We were supposed to have a non-smoking room at the Biltmore and ended up in a room that stunk with smoke. The room was very, very dark and only had two lights in the room (by the door and by the beds) and one in the bathroom. There was plenty of room to walk our dogs and the staff was friendly. Just stinky room.
"Better than other places on our trip"
07/18/14 JohnWard2013 Lake Jackson, Texas
This was a little above our budget, but was a nice place to stay. Very good breakfast. There were lots of amenities we did not take advantage of. It was on the highway. Sort of hard to get to. Easy to get away in the morning.
"A Great Place to Stay in East Texas"
07/01/14 Dan C Corrales, New Mexico
We were traveling on I20 West from New Orleans and stopped at the La Quinta in Longview, Texas. It was a great place to stay. The indoor pool and hot tub were very nice. Our room was clean, comfortable and had one of the best Internet connections we have ever had in a hotel room. We highly recommend it for a stay in the Longview, Texas area.
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