No early check in no late check out rude didnt work with customer whatsoever thin walls stained sheetsGenuine Hotels.com guest review
The hotel is in a shady area of Burbank and the manager/owner smokes while checking you in. I have asthma so my eyes were watering. I left and booked at the marriott airport. The reservation was non-refundable.Genuine Expedia guest review
Nice room in what appears to be a low end motel. Room much nicer than outside. The check in guy, younger Indian guy, was a little less than friendly. They have a cafe attached to the hotel but the prices are out of line with the area. Bacon, egg and toast was around $12.00. For the price - the room and location is pretty good vs. $200 a night 3 blocks […] away at the Holiday Inn. Read moreGenuine Hotels.com guest review
"Very good value"
Nice size room, nicely furnished. A typical motel only by the exterior. Safe neighborhood.Genuine Hotels.com guest review
"Just a place to rest your head!"
The room was a lot smaller than I had thought or it had appeared in the pictures. The walls were pretty thin and we could hear the people in the next room. The room was clean enough and the furniture was more modern. It was just small and average. It did the job in that it provided a place for us to sleep at night, but it wasn't very impressive. Just […] depends on what you're looking for! Read moreGenuine Expedia guest review
"OK for one night."
Remodeled a while ago. No non smoking upstairs one bed rooms. Those are downstairs.Genuine Expedia guest review
I would not stay here again.Genuine Hotels.com guest review
"Very good value in not great location"
Pleasantly surprised with the overall condition & cleanliness of this motel. The location is not great but it was not far from the CBS studios which is why we were there. The continental breakfast was a bit thin but all we needed were bagels, coffee and a danish anyway. We would stay here again.Genuine Hotels.com guest review
Nice quiet room that had been renovated with frig and micro wave and flat screen tvGenuine Hotels.com guest review
Very comfortable. And clean.Genuine Hotels.com guest review
It was a great hotel! The only thing I didn't like was the surrounding neighborhood. It made me feel unsafe but other than that it was great!Genuine Hotels.com guest review
I was disappointed that there wasn't a pool! Very small property...Genuine Expedia guest review
"Excellent location for LA Equestrian Center events"
Room was clean and had all the amenities that I appreciate i.e. hair dryer, tissues, iron and ironing board and a toilet complete with a lid.Genuine Hotels.com guest review
2nd stay impressions - The staff is great, friendly and helpful. Not a huge fan of hotels with doors that open to the outside, but given the lack of options in the area and the overall value - I will stay here again.Genuine Hotels.com guest review
"dont eat at the diner"
this place was given good reviews but in reality is only a shabby motel with very poor beds and attendants who dont care. I was checked into someone else room, if you get a room on the first floor, you can hear everything going on above you and the diner attached has terrible food.Genuine Hotels.com guest review
The hotel was comfortable it was perfect for what we were looking for.Genuine Hotels.com guest review
"Good for the money"
I was working downtown Burbank so just needed a place close by that didn't empty my wallet. This place did just that, clean room, comfy bed, good pressure in the shower.Genuine Expedia guest review
"Great little hotel in Burbank"
The staff was very friendly and helpful. Our room was nice, although there were a few minor things (toilet seat, etc.) that needed attending to. Overall very pleased with the stay at Portofino Inn.Genuine Hotels.com guest review
"Great and easy place"
It looks better on the inside! Room was clean and had everything we needed. Location is good and close to many attractions. Would stay here again.Genuine Hotels.com guest review
"Perfect spot in Burbank"
We stayed there since it was only 10 minutes away from universal studios. Everything was very close, mall and shopping centers. The front desk was super friendly and professional. I slept like a baby thanks to the bamboo mattress they had in our room. Overall great place to stay.Genuine Expedia guest review
The Hotel was OK for the price. They had obviously invested on the Hotel's conditions but it does not feel like a 4 star hotel. Make the reservation based on the deal from $200 to $100..it feels like a slight upgrade over a Quality Inn..maybeGenuine Hotels.com guest review
"Will stay here again..."
Staff is friendly, room is clean and comfortable. Will stay here again definitely. :)Genuine Hotels.com guest review
Though the room was clean, and the location was great (3 minutes from downtown burbank) some things were a bit annoying. The entrance to park was a bit weird. A lot of the channels they advertise don't work and when I asked the receptionist they couldn't give me an answer. The ice machine wasn't working an the soda machine was sold out. Other than that, […] the hotel was good. Read moreGenuine Hotels.com guest review
"Amazing comfortable motel remodel."
Someone had a golden touch when they remodeled this motel. The room and bed was Hilton quality. You only realized it was a motel when you left the room. This location has lots of food options and your room has a microwave and fridge. On the same street, I found a nice whole in the wall BBQ place right next to a small liquor store that had plenty of […] good 4-5 year old cab wines for about $10 bottle. Internet was to slow to stream netflix or amazon reliably. Bath room had long hair on the floor the house keeping missed. Other that that is was great ! Read moreGenuine Hotels.com guest review
"It was okay"
I am sure it was a nice place but only there a short time!Genuine Expedia guest review
Decent hotel just a few minutes away from Universal StudiosGenuine Expedia guest review
Friendly owner and staffGenuine Hotels.com guest review
not worth the money，the only reason for its high price is the location is close to universal studio. No business center，room is ok，neighbourhood is not so good. Overall，it is a good motel if under 80 dollars，however......Genuine Expedia guest review
"Quality and kindness"
So our room was guarenteed, since we checked in after a full day at the park. The owners were extremely polite and personable. The room was clean and of great quality with a flat screen tv, fridge, microwave, marble in the shower and free breakfast. I didn't expect much with their low prices, but it far exceded my expectations. Definitely recommended, […] the outside is very misleading. Read moreGenuine Expedia guest review
"Perfect for a WB visit"
We needed a cheap place to stay in Burbank between our Universal Studio visit and the WB Studio visit. I picked this hotel because it was cheap, close and offered a breakfast. From the outside, it looks like an old motel, but our room and the lobby were newly redesigned. Everything was very clean and comfy. Breakfast was decent (no fruit, but toasts, […] bagels, cereals, oatmeal, coffee, juice) and everybody was very nice. The only small issue is because we checked-in late, our parking place was far from our room. Read moreGenuine Hotels.com guest review
"great location, great price"
i enjoyed the free wi-fi. the room was nice and comfortable. the air conditioner was great, and i liked that i could set the room to my temperature. the staff was so great and very welcoming. i would stay at this hotel again, and recommend it to friends and family. it's not a glitz and glam place, but it is convenient and has all necessities.Genuine Hotels.com guest review
"perfect for what I needed"
Very pleasant and clean, two steps above average. Was 5 minutes from where I needed to be and the to grocery stores. Would definitely stay again.Genuine Hotels.com guest review
Prety good no bad at all Very nice and clean its a ok hahaha Would defenitly go backfGenuine Expedia guest review
"Close 2 the RNC HQ on Magnolia."
Appreciated the clean room, amenities like the iron/board AND the inside corner 2nd Fl room was quiet!Genuine Expedia guest review
"Great inexpensive hotel close to Universal Studios"
Selected this hotel based on previous reviews. Rooms were large, clean and comfortable with 2 queen beds (not full size like other hotels in same catagory). Not a lot of frills or extras (no coffee in room) but they had a fairly decent continental breakfast in the morning. Hotel was full the night we were there and parking can be an issue but it was […] surprisingly quiet considering we were next to a busy street. I am a woman traveling with 2 teenage girls and felt safe staying here. My only negative would be that they did not offer any fresh fruit for breakfast. If you need a nice, basic place to stay this is where you want to be. Read moreGenuine Expedia guest review
"Good location and a good value"
Enjoyed meeting and talking with the owner who was very helpful.Genuine Hotels.com guest review
"Close to airport in Burbank. No shuttle though"
Older hotel, clean but needs a re do. Very helpful and nice desk person .Genuine Expedia guest review
Great location. Room was nice and clean and smelled great. Great bargain would definitely stay there againGenuine Hotels.com guest review
"Enjoyed our stay"
The room was clean and very nice we had a great night sleep we stayed for 2 nights and for $95.00 a nite my husband and i were happy with this place its about 10 mins away from universal studios you definitely need a car to get around overal very satisfied:)Genuine Expedia guest review
"Just shy of perfect ..."
Bare bones exterior belies rooms that are well-appointed (BIG, COMFORTABLE bed, nice sheets and towels, Corrian countertops and shower, built-in dryer, frig, MW, tasteful color [not bare white walls]), clean, etc. Complimentary Wi-Fi. Quiet despite busy street, the location cannot be beat: Not a "touristy" area but there are ample coffee houses, grocery […] stores, banks, and more. Better still, it's two miles from Warners, a block from Nickelodeon, about a mile from San Fernando Blvd. with every possible choice of food and an assortment of retailers from IKEA to Bloomingdales. Absolutely staying here again! Read moreGenuine Hotels.com guest review
"Inexpensive but Still Not Worth It"
The bed was impossibly uncomfortable. No clean towels even after I'd asked twice for them to be replaced. No "Do Not Disturb" sign for the door so one of the janitorial staff walked in on my roommate while she was undressed. The a/c worked sporadically, and not well. All night long there was noise from outside our room: loud conversations, guests with […] rolling suitcases, and staff wheeling around their janitorial carts. At least twice we had staff members knock on our door for no apparent reason, only to say "Sorry" when I answered the door and scurry off. The entire room was covered in dust and our feet actually got dirty from walking on the carpeting. This is an odd place and I would not return. Read moreGenuine Hotels.com guest review
"meager breakfast, but ok overall."
No printing capabilities, no guest computerGenuine Hotels.com guest review
"Close to everything Clean updated rooms"
Great value good location. Would stay againGenuine Hotels.com guest review
It was interesting for sure. We stayed there as the price was more reasonable than most accomodations in the area and they were super convenient to the equestrian center which is why we were there! While there, they were filming a pilot so there was all kinds of equipment, trucks, people, security! It was a bit noisy as I could hear everything going […] on outside and people walking in the room above us. The room was a bit small and the carpet could use a cleaning but otherwise clean and comfortable. it was remodeled nicely and the beds were very good. The WiFi worked great! The breakfast was minimal but as long as there is coffee I'm good. The location was good not just for the equestrian center but also just about a mile from downtown so plenty of good restaurants close by without being in the thick of it. The hosts were very friendly. I would stay here again. Read moreGenuine Hotels.com guest review
Smelled a little funky..I noticed a stain on the comforter that was kind of gross. One if the cheapest hotels near universal studios. Would look for something with time next time.Genuine Hotels.com guest review
"Close to Universal"
The staff was helpful and friendly. The rooms were clean and it was close to Universal. Just what we were looking for.Genuine Hotels.com guest review
Anyone talking even at normal volume outside can be heard as if in the room with you, so sleeping in did not happen. The towels were poor quality with stains and fraying. The bed and bedding were good quality though. Nothing fancy here, just your typical ok motel.Genuine Hotels.com guest review
I had to pay a deposit of $150 to stay there with my kids!Genuine Expedia guest review
"one night stay"
perfect for a one night stay. manager was very friendly and the location convenient. also, Frank's coffee shop which is right next to the hotel was delicious!Genuine Hotels.com guest review
"Rude shady manager"
I've stayed here several times before but this time was horriable. The room was too hot. Not even the air conditioner helped. Also the guy at the front desk charged my card a deposit fee which he never told me about. And when questioned about it was rude, raised his voice and called me a guy. Hello my name is Heather. You looked at my license and read […] my name. He then tried to black mail me and say that I had people sleep over and could charge me more and he would bring up the cameras to prove it. I had my mother and her boyfriend come and stay for a couple hrs. And they left around 9pm. They didn't sleep over and they weren't there all day. The man at the front desk is so rude and the service sucked. I will NEVER EVER stay here again. Read moreGenuine Expedia guest review
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