"Wonderful place to stay"
We had a great time. There is a lot to do within walking distance of the hotel. There was an espresso machine in the suite (yay!). The bed was comfortable and the room was a good size. Overall highly recommend.Genuine Hotels.com guest review
"Fantastic hotel in Auckland"
Great location, fantastic views, excellent service! Overall, it was a fantastic experience!Genuine Expedia guest review
"Excellent hotel stay"
Great location, very quite, staff is very professional.Genuine Expedia guest review
I loved this hotel. The staff were friendly. The room was lovely. The bed was fantastic - crisp white linens and very comfortable. We were happy with the location but it is about 10 minutes walk from the main tourist spot of Viaduct Harbor where all the restaurants are. This meant it was relatively quiet but if you like to be in the middle of the action […] you might want to look further east. Also it is like being in a goldfish bowl. We faced the marina and had a great harbor view thru one half of the windows, but the other half faced apartments, and we had a pretty good view inside. Not that we gawped....... I would immediately return to this hotel if I came back to Auckland. It was a great place to recover from the time difference before setting off on our great NZ adventure. Read moreGenuine Expedia guest review
"Great location, modern and tasteful"
In the middle of everything great about Auckland. Convenient. Staff super. Good food. Rates very reasonable in light of quality. Stylish.Genuine Expedia guest review
"Home Sweet Home"
Most comfortable and accommodating on every request. Outstanding customer service and response time. Loved the hotel.Genuine Expedia guest review
This is a beautiful and comfortable hotel in a good harbor area location in Auckland. The service in the restaurant is a little off; but the food in the restaurant is excellent. The Internet is expensive; it works well, but it is expensive. On balance, this is a nice hotel and I recommend it.Genuine Expedia guest review
"Safe , warm and happy"
The hotel was beautiful and the location was ideal for anyone who is coming off or going on a cruise ship. The hotel is in walking distance from the cruise ship dock. Lots of resturants and entainment right along the marina. The staff were very warm and caring. They made sure i got a view of the sydney harbour bridge. I will recomend this hotel The […] beds were comfy with nice linens, down pillows and comfoter. Nice!!!! try this hotel it wont disapoint. Read moreGenuine Expedia guest review
"Not for romantic getaways!"
This hotel is a business trip hotel. The rooms are spotless and the service is very professional. The concierge is nice, but not ready to give out the best info for dining recommendations or places to spend time as a tourist if you don't want to see the sky tower. I just don't think it's the best match for a honeymooning couple.Genuine Hotels.com guest review
The luxury room was large, beautifully appointed and clean, but without a view of the city or the ocean. The location was very good, 5 minutes walk from where the restaurants and bars of the Viaduct are and 10-15 minutes walk from Britomart where the classier bars are. The gym was a small room with dumbbells and a couple of treadmills and stationary […] bicycles- more of a 3-star hotel gym. The valet parking was expensive at 35NZD a night and I was unhappy that they were charging for wifi/internet use (2 hours for 15NZD, 24 hours for 30NZD with limits on the amount of information transferred). The latter two aspects made for a 'nickel and dime'/ cheap hotel feel. Read moreGenuine Expedia guest review
"Room without a view"
It is great to see this hotel operating under the Sofitel brand. Be careful when booking. The views of the marina are fantastic but on the other side of the hotel you look at a bus park. The internal rooms have no view. Like so many hotels, the wifi rates are ridiculous and limited to one connection at a time. No use when you have more than 2 things […] you want to connect. The rooms are spacious. Read moreGenuine Hotels.com guest review
"Lovely hotel for a couple's weekend"
Best bed in the world, almost perfect pillow (very hard to find), fantastic shower, great view. Very friendly, welcoming staff. Lighting in the public areas was bit dim.Genuine Expedia guest review
The hotel is new, very clean with very pleasant employees in all areas. great location. Extremely quiet.Genuine Hotels.com guest review
The hotel is beautiful! The Lobby and lounge are very lovely and warm. Room was very spacious and so comfortable with every need met. Very enjoyable stay!Genuine Hotels.com guest review
"Westin CBD/Harbor Auckland"
Did not realize I booked a Dbl Twin room. Wanted a queen bed for the wife & I. My mistake. The Westin placed our room at the 3rd level, 1 up from the street level at the corner of all the traffic. The windows did not decrease the sound from the cars, trucks, mopeds, people talking on the street - in all hrs of day or night. It was difficult to get a […] nap in the afternoon or to even sleep completely restful at night. Needed the rest after a very active holiday/vacation in New Zealand before returning back home on a long flight to the US. I would not recommend this Westin w/ the rooms on the street side again. Was very disappointed with the stay b/c of these factors. The Westin could build the room with much better sound dampening qualities. Otherwise, the quality of the room & service was as expected, excellent. Read moreGenuine Hotels.com guest review
Positives: good sized room, comfortable bed, very clean, excellent staff service, tasteful decor, very good restaurant. Negatives: just the one - the constant beeping from the pedestrian crossing outside. Had to buy earplugs to sleep for the second night!Genuine Hotels.com guest review
Good location, helpful staff and an enjoyable stayGenuine Hotels.com guest review
Service for a 5 stars hotel is a bit indifferent which is surprising as Auckland is generally a very friendly city. If you pre paid your stay was we did through Hotel.com they charged a NZ$200 hold on your credit card. The front desk staff did not mention this on check in or out. Most five stars hotels just takes a credit card imprint to cover any room […] bar usage. Obviously this chain thinks it's clients are less trustworthy then other premium hotel chains. Location is not as convenient as the Hilton which is in the main Viaduct area. Read moreGenuine Hotels.com guest review
My husband and i loved our stay at the Sofitel Auckland. It is a beautiful hotel with first class rooms and service. It is also located in a great spot and is an easy stroll to excellent restaurants.Genuine Hotels.com guest review
We were most impressed by the well trained and attentive staff. Nothing we asked for was too much trouble. It was a pleasure staying at the Sofitel and we will be recommending it to other travellers from Christchurch.Genuine Hotels.com guest review
"Awesome Hotel and Staff."
We had an awesome stay at this hotel. The staff is very helpful, welcoming and polite. The food and other services such as massages were great. We will definately be staying here again.Genuine Expedia guest review
"Best hotel in NZ"
This was the best hotel I have stayed in in NZ. Excellent. Friendly staff with excellent service. Room was comfortable, clean, quiet, superb. beautiful breakfast. The pain au chocolate were as good, if not better, then in Paris!!!!!!Genuine Expedia guest review
"4 nights of indulgence"
Spacious room, overlooking marina and habour, with a view of the Sky Tower. A bed so big I could barely reach the sides, and very comfortable. A sumptuous bathroom, with good pressure, as big as most kiwi living rooms. Espresso maker in the room, iron, board plus safe. Aching cool dining area with walls of backlit yellow/brown Chilean quartz panels, […] good gym with lots of treadmills, reasonable pool. Polite, helpful but not tiresome staff Read moreGenuine Expedia guest review
We love this hotel but a couple of things disappointed us this time. When we checked in our records from a previous record were not on file. We booked a king room but only got a Queen bed. The pillows were not great and the plug in the bathroom didn't work either. We did get a sorry at check-out but you should get what you pay for. The little cafe adjoining […] is fabulous for breakfast - reasonable and quick and wonderful food. Read moreGenuine Expedia guest review
Helpfull knoledgable concerge. very generous comfortable roomsGenuine Expedia guest review
"Best 5 star in Auckland"
Amazing location and the views were fantastic. The staff were professional and so very helpful. The rooms were spacious & so comfortable. The bathroom was beautiful & the shower was huge. Im hoping to stay here whenever I go home to NZ to visit family & friends. I loved it!Genuine Expedia guest review
"Excellent hotel, close to everything."
Fantastic stay at the Sofitel, great room, great staff and nice and close to everything. Would definitely stay again.Genuine Expedia guest review
We had a lovely stay at the Sofitel Auckland. We arrived Friday and were quickly impressed with the surroundings of the hotel and our room. It is a beautiful hotel. The rooms are very nice, we were facing inwards looking in to other hotel rooms, rather than over the water, so when having a shower etc you just have to make sure you close the curtains […] when you walk out to change etc, otherwise you would be giving someone else staying in the hotel a show! The only thing we wished to change after the first night was our pillows, as lush as they were down feather, I didn't have the best sleep as it was too high. The hotel staff were only too happy to accommodate us and bring us different pillows though, which was a nice touch. Overall a great stay! Read moreGenuine Hotels.com guest review
"Perfect hotel on a raining day"
Auckland was cold raining and boring , if wasn't for the Sofitel I would cut my wrist off :)Genuine Expedia guest review
"Perfect hotel on a raining day"
Auckland was cold raining and boring , if wasn't for the Sofitel I would cut my wrist off :)Genuine Expedia guest review
My husband and I loved the Sofitel and wished we had stayed longer there. The staff were lovely and our room very comfy especially the king size bed. Thoroughly recommend it!!Genuine Hotels.com guest review
"Best hotel ever!"
Brilliant loactaion, excellent faciltiy, best service from hotel staff I have ever experienced. We were completely impressed by every aspect of our stay.Genuine Expedia guest review
"Reception was a let down"
Overall our stay was great. Checking in and out was a shocker. We waited about 20-25 minutes to check in, staff were very polite, although extremely slow, almost like they were all new. Check out was the same, very few staff around, about a 10- 15 minute wait. This doesn't align with the Sofitel brand. Other than that, the hotel was great. I would come […] back again, although I would be prepared for the wait next time. Read moreGenuine Hotels.com guest review
"Central, Clean and Modern"
I stay often at the Sofitel Auckland as it's facilities are excellent and it's location to the city plus next to the harbour are perfect for business and entertainment. The rooms are modern and most are very roomy and generous. Typical of what you'd find in the Sofitel brand.Genuine Expedia guest review
"Marathon Runner's Luxury"
We could not have chosen a more convenient or sumptuous hotel as a base to run the Auckland marathon. The staff were really friendly and helpful and requests were responded to within minutes. Stunning view of the Marina and AqueductGenuine Expedia guest review
Room was great, hotel smart and clean. We did not eat there so can't rate the food.Genuine Expedia guest review
"Excellent well appointed hotel"
From our first step into the hotel the staff were amazing and catered to our every need without hesitation. Lava restaurant nice menu excellent choices well informed staff. So close to the cbd and viaduct We will be backGenuine Expedia guest review
"Nice hotel on Auckland Harbour"
The hotel was in good location, close to restaurants, was able to find free parking on the street ( After 6pm), large room and had a full size bath only issue was bed was way too soft Also our room had view of the large Vodafone sign from across the street which so bright that had to have curtains fully closed to block outGenuine Expedia guest review
"beautiful hotel with a great view"
i had an absolutely wonderful time at the Sofitel Auckland, the staff were very friendly and helpful and the room/ hotel facilities were very well presentedGenuine Expedia guest review
Recommend to couples, business travellers. Great location near restaurants.Genuine Expedia guest review
"Great hotel, close to the best restraunts and bars"
On checking we realized we had booked a room without a water view. We asked if we could be moved and were immediately accommodated with no fuss. After changing rooms we were contacted and asked if we were happy with the change. Everything was done seamlessly. We were very late checking in as our flight had been delayed. The restaurant was still open […] and we had a truly memorable meal, we didn't feel rushed despite the late hour. I would definitely stay here again. Read moreGenuine Expedia guest review
"Picturesque and vibrant"
Location serenity and atmosphere are a few words to describe the Sofitel . The staff professional and helpful the position perfect ! Walk to restaurants and stroll around the viaduct at Auckland harbour We will be backGenuine Expedia guest review
I stayed in the Junior suit and was delighted. Great staff, very helpful. I will stay again.Genuine Hotels.com guest review
"Awesome Hotel in the city"
Hotel tell was clean and very comfortable. Staff were so friendly, helpful and welcoming. There were lots of facilities available and it was located on the wharf in the city, so it was very convenient to get to place. I would definitely return to similar hotels.Genuine Expedia guest review
"we found the Hotel so handy to all amenities."
We thoroughly enjoyed our experience staying at your hotel thank you.Genuine Expedia guest review
Great location comfortable rooms and friendly staff. Close to CBD and tourist locations and transport.Genuine Expedia guest review
We had 5 lovely nights at this hotel. Staff were always polite, helpful and friendly. Rooms very nice and very comfortable with great pillows. Quilts were too hot for me personally and it was changed to a blanket next time the room was made up. Always a fresh bottle of water next to the bed. Hotel foyer and lobby is elegant and sophisticated and looks […] beautiful at night with candles everywhere. Would definitely stay again. Read moreGenuine Expedia guest review
So far this year I have been staying twice at your hotel.I was surprised that you have no name recognition in your system!!! During my recent stay,I was looking to make some changes for my days in Auckland, when I call your staff they were extremely inflexible.I was very disappointed by this attitude.Genuine Hotels.com guest review
"Very good hotel"
I liked the stay very much. I would have expected complimentary parking in the five star hotel. Compared to the price they charge many other hotels provide lot more facilities like parking. I would have been more happy if they had provided parking.Genuine Expedia guest review
Well-appointed hotel, great food, handy to marina and restaurants, good service.Genuine Hotels.com guest review
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