All hotels in Memphis, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here170 Lt Geo W Lee Ave, Memphis, TN, 38103, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 627 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Steps from Beale Street...perfect location!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very friendly and accommodating. The rooms are spacious especially the bathroom!!! Waterfall shower head!!! Loved it!!
Genuine Expedia guest review
Other trip Jan 5, 2015
joann
US
5.0 / 5Outstanding
"Happy New Year!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Friendly staff and great location being so close to Beale Street
Genuine Hotels.com guest review
1 night trip Dec 31, 2014
Christie
US
1.0 / 5Poor
"Overpriced"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    3.0
The location of the room was great but our overall stay was terrible. We had no hot water and house keeping tried to come in our room early while we were still sleeping. The price we payed for the room we could of went somewhere else and gotten a much nicer room.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Walking distance hotel from memphis attractions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a centrally located, modern and clean hotel one blick from Beale street and across Gibson guitar factory and Rock and Soul Museum. Staff is bery friendly. They seem to enjoy their work. Starbucks behind hotel offers the usual. Bleu restaurant is a good option as well. Room service menu is has a good range of options. Much less busy than the Peabory. Rooms are larger as well. Very quite hotel. We loved our stay.
Genuine Expedia guest review
Other trip Jan 1, 2015
Cristina
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was very busy and staff graciously upgraded us to a larger, more quiet room to ensure our comfort during out stay.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We we're there over the Christmas holiday and the location and staff could not have been better.
Genuine Expedia guest review
Other trip Dec 28, 2014
brad
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was great, only thing was having to wait to check in and out
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Good hotel. Really friendly staff. excellent location.
Genuine Expedia guest review
Other trip Dec 25, 2014
Ashley
US
4.0 / 5Excellent
"Perfect location!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This Hotel is perfectly situated in downtown Memphis! So much within just a few blocks of the front door. Beale Street, The FedEx Forum, great dining and much more. This was my 3rd stay and it is my go to Hotel in the downtown.
Genuine Expedia guest review
Other trip Dec 25, 2014
Franklin
US
4.0 / 5Excellent
"Westin in Memphis"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had a fabulous visit! We loved the hotel----but the staff was exceptional!
Genuine Expedia guest review
Other trip Dec 23, 2014
Jody
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was wonderful with the exception of the lack of heat in the room. No matter how high you adjusted the heat/fan, it was as if nothing came out and the room got no warmer. Otherwise, the hotel was great and the location is prime if visiting Memphis.
Genuine Hotels.com guest review
2 night trip Dec 19, 2014
Darren
US
5.0 / 5Outstanding
"Close to the action on Beale Street"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
100 foot walk to Beale Street, across the street from the FedEx center, and Gibson guitar factory. Check in and check out a Gibson.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
3.0 / 5Good
"Nice Staff, Average Facility"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This was the halfway point on our trip for the holidays. The hotel staff was very courteous and attentive. The hotel condition was average at best. While this may be a four star property by Memphis standards it's no higher than a three star by most major metro standards. They charge like a 4-5 star hotel but the property doesn't warrant the expense.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Jason
US
5.0 / 5Outstanding
"Would Recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location, really comfy beds, quite....but just sad that we came"off season" and no one was playing music late at night
Genuine Hotels.com guest review
1 night family trip Dec 18, 2014
Mary Ellen
US
5.0 / 5Outstanding
"Will stay here for all future trips to Memphis"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was great and very polite. They seemed to really care about their guests. I also had a very nice view of the FedEx forum and Beale street.
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
"NCCU Basketball"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location
Genuine Hotels.com guest review
2 night romance trip Dec 14, 2014
Caolyn
US
4.0 / 5Excellent
"Great getaway close to everything"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nothing to complain about.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
Beth
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was friendly and welcoming. The hotel was beautifully decorated for the holidays as well.
Genuine Expedia guest review
Other trip Dec 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location, Great property, Great staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Seemlessly good service. Very clean. Staff went out of their way to be helpful. Great weekend getaway for wife and me.
Genuine Hotels.com guest review
2 night romance trip Dec 12, 2014
Tim
US
5.0 / 5Outstanding
"Wonderful location!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Westin was a very pleasurable experience and SO close to Beale Street. The staff was very friendly. I would definitely stay there again.
Genuine Expedia guest review
Other trip Dec 9, 2014
Tammy
US
5.0 / 5Outstanding
"Anniversary Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice stay! Will return for the right price. Shower could have used some Drano other than that no complaints.
Genuine Hotels.com guest review
3 night romance trip Nov 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice but"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good hotel and location. Clean and service was great. Miffed at the additional charge for internet when the industry standard offers free internet. Also no breakfast and additional cost for parking. Hotel rates are not cheap but acceptable. However they seem to nickel dime everything else.
Genuine Hotels.com guest review
1 night romance trip Nov 25, 2014
Ronald E
US
5.0 / 5Outstanding
"Nice Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our room was clean and comfortable. The beds and bedding were nice. My husband enjoyed the exercise room. It was very close to the Beale Street strip but quiet and very nice inside. The employees were very welcoming and friendly.
Genuine Hotels.com guest review
1 night romance trip Nov 25, 2014
Randa
US
3.0 / 5Good
"Loud music until 2 AM"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Room was on 6th floor backing to Beale St. and the music was so loud and they played so late that we had to move to another room for the second night. Then when we checked out we were charged for several mini bar items that were on the previous guests' account! They took care of it, however it took several minutes of waiting at the front desk. Overall we were unimpressed with our stay!
Genuine Hotels.com guest review
2 night family trip Nov 21, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The bed was so uncomfortable. We felt that the hotel was overpriced. We would probably not stay there again.
Genuine Expedia guest review
Other trip Nov 20, 2014
cheryl
US
5.0 / 5Outstanding
"The Hotel was very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was in town for a show at the Orpheum .... the staff was very nice ..... I was able to check in a bit early ..... a good experience .... will stay there again !
Genuine Expedia guest review
Other trip Nov 20, 2014
chris
US
5.0 / 5Outstanding
"Felt like a Million"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
From the time we walked in with the valets/bellmen, to the counter staff, to the maid service to the restaurant Bleu, everyone had a concern that we were taken care of. They did not bug us and had great healthy conversation. My husband and I do a lot of personal and business travel. This hotel had the BEST Valets EVER!!! This stay in the city we live in was to re-organize some business ideas, which happened. A lot was going on at the Fed ex Forum, Beale Street and in the Westin, but you'd never know.
Genuine Hotels.com guest review
2 night romance trip Nov 15, 2014
Vinessa
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location staff very helpful. Free shuttle across the street to Graceland and Sun Studio. Beale St. is just around corner. We had a street side room with a great view and there was no street noise. Downtown Memphis and the Civil Rights Museum was an easy walk. The neighborhood was safe.
Genuine Expedia guest review
Other trip Nov 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Best choice ever!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location - walking distance from all the night life. The tours were great! For Elvis fans - Graceland tour is a must!
Genuine Expedia guest review
Other trip Nov 18, 2014
Rosa
US
4.0 / 5Excellent
"Second class citizen!!!"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed at the westin because i like the quality and the service tou get at this type of hotel being its over $200 per night. There was a basketball game the next night and a player strolled thru the lobby. I of course took a pic with my phone as most people would. The hotel staff rushed me and said they would call the police and make me leave my room if i took another one. I didnt want to spend the night in a memphis jail so i put my ohine away and went to my room. Once i got there it made me sick to think i oaid this much for a room and the hotel staff wanted to cause teouble for me when i was doing nothing wrong. I felt like i got discriminated against trrated like a second class citizen. There are plenty of hign end hotels that want your business. Choose the ones that want to treat you like first class citizen's.
Genuine Hotels.com guest review
1 night business trip Nov 11, 2014
shaun
US
4.0 / 5Excellent
"Overall, excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Awesome hotel for a weekend getaway to Memphis. Fantastic location for access to Beale Street. The parking garage was very convenient and I liked that to get into the hotel from the garage, or onto the floors from the elevator, it required room key access. The beds/bedding were AMAZING. I was disapointed that the Starbucks was around the corner, not as easily accessible as I thought. Also, there were minor signs of wear and tear- chipped artwork in the halls, chipped tile in the bathroom, a toilet that constantly ran. Not HUGE issues, but enough to irritate if you're gonna spend this kind of money. Also, no breakfast provided.
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Enjoy the blues on Beale St"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location and facility
Genuine Hotels.com guest review
2 night romance trip Oct 21, 2014
DOUGLAS
US
5.0 / 5Outstanding
"Rating needs another star."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Not our first stay , and wont be our last. everything was top notch , as is every time. If you want to see Beale St. this is the hotel to stay in .
Genuine Hotels.com guest review
1 night romance trip Oct 29, 2014
JAMES
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
This was our first visit to Memphis. The location was excellent and close to Beale Street as well as all the top sights. The shuttle to Graceland stopped across the street and kept to the timetable. Very welcoming and friendly to our dog and the garage parking was reasonable with easy access to our car. However, the hotel should offer breakfast as there are not any breakfast cafes nearby. The restaurant in the hotel was very pricey but since we were only there two days it was fine. Would definitely recommend a visit to Memphis and to stay at this Westin.
Genuine Venere guest review
Other trip Nov 2, 2014
A Traveler
US
2.0 / 5Fair
"Better Options Elsewhere; Frustrating Stay"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
Kim in customer service likes to antagonize instead of defusing the situation. Air conditioning issue upon arrival; kept telling me maintenance would be up to check, then found it was a hotel wide issue. Lack of communication and then the actions of the customer service staff was what allows for the bad review. The carpets/elevator floors dirty throughout the hotel; tables at elevators in foyer, dusty, dirty and smeared. Great facility & location, but they need to work on their customer service and cleanliness.
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
Michele
US
3.0 / 5Good
"Late check in"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The stay was as expected other than the check in. We arrived at 3:00 pm (check in time) but couldn't check in until 5:00 pm. No apology just a comment that this happens sometimes... At check out we mentioned this and the parking fee was waived...
Genuine Hotels.com guest review
2 night trip Oct 24, 2014
A Traveler
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Difficult to get through to the front desk. Pre-ordered our car, from Valet service the night before our departure but the night staff didn't inform the morning staff.
Genuine Hotels.com guest review
2 night romance trip Oct 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, nice part of downtown memphis. Walking distance to many restaurants, stores etc. The staff are very nice and helpful.
Genuine Expedia guest review
Other trip Oct 19, 2014
rudy
US
5.0 / 5Outstanding
"will stay again"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We went to Memphis for dinner and a show at the Orpheum. We walked to the Orpheum and Beale Str easily from our hotel and felt safe the whole time. The hotel is older, so a few signs of age, but very enjoyable.
Genuine Hotels.com guest review
1 night trip Sep 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Solid across the board"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Every contact point (desk, valet, bar) was top notch. Hotel atmosphere and design were modern, clean, and inviting. Great location. Even better value, given alternatives. Ordered room service and some of the food was average, but hey, you're in Memphis, you shouldn't be eating in your room anyway.
Genuine Hotels.com guest review
1 night business trip Oct 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent in all respects and fantastic location
Genuine Hotels.com guest review
1 night family trip Oct 5, 2014
Darryl
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent experience, would stay there again
Genuine Hotels.com guest review
1 night business trip Oct 6, 2014
John
US
4.0 / 5Excellent
"This IS a downtown Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
For a great nights sleep, this is a good hotel. The beds are wonderful, and the outside noise is minimal. We were there for an extended weekend and didnt realize the FedEx Forum was across the street from us on one side and the Gibson Center on the other. Both places had events while we were there, the only challenge was waiting for valet to bring the car. Parking is $25.00 a day at the hotel. You pay for wifi. The location for us was great, you can walk to breakfast and all around downtown and Beale street. The hotel has a "green" option where you can have your room cleaned/beds done on the days you want. Being from a drought state i thought this was a good idea. The problem was the staff didnt replace all the hotel products on the days i wanted the room done so i had to call down and wait 15 min for items to be brought up. Overal the hotel was good, i would probably try another option on a return trip.
Genuine Hotels.com guest review
4 night romance trip Oct 2, 2014
Cindy
US
5.0 / 5Outstanding
"Very professional staff who remembered us... Will"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love the rooms beds are comfortable and a great view of downtown from Beale St
Genuine Hotels.com guest review
2 night romance trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"great beale street location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel staff were excellent it was our anniversary and the hotel staff had chocolate covered strawberries in the room upon arrival or check-in. The trip was centered around Beale Street which was located a block around the corner. A great time my wife first time to memphis and she had an enjoyable trip.
Genuine Hotels.com guest review
2 night romance trip Sep 26, 2014
ccb
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location, within walking distance of many attractions, very friendly and courteous staff and comfortable bed.
Genuine Expedia guest review
Other trip Sep 28, 2014
TT
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved It! Staff was Very friendly and helpful
Genuine Hotels.com guest review
1 night trip Sep 22, 2014
June Makis
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We could not have asked for a better location. And the hotel was beautiful. On top of it all,you could check out a Gibson guitar. What a treat! We also ate at the restaurant for dinner and the food was excellent! A+++
Genuine Hotels.com guest review
3 night trip Sep 19, 2014
VB
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only down fall is you have to pay for parking. The Hotel Staff is great along with the Valet.
Genuine Hotels.com guest review
3 night trip Sep 14, 2014
Harold
US
5.0 / 5Outstanding
"Enjoyable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I have a good time site seeing and visiting the famous Beale Street
Genuine Expedia guest review
Other trip Sep 7, 2014
Stephanie
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews