Worked for us because we have dogs and they take pets,Genuine Hotels.com guest review
I brought my wife and 3 kids for the Thanksgiving holiday. We were there from Sunday until Saturday and upgraded to the queen suite. Overall, the front desk staff was very helpful and we had multiple friendly interactions with all staff. I tip daily and want to make sure the cleaning staff know I appreciate them. The pool and hot tub was decent and […] the hours were reasonable. I would love to see a better setup in the fire place area that might draw families to "sit by the fire". Breakfast was reasonable - more fresh fruit would be great. Overall a good experience and I will probably be back. ps - I did book through Expedia and it is clearly views one a bit differently when booking through that process. Not sure why that is but happens at all hotels. Read moreGenuine Expedia guest review
"Easy commute to Ceder Creek Battlefield site."
Overall very good. Breakfast was wonderful, fresh, well stocked and delicious. Room was clean and staff curtious. Only negatives were the mattress quality (awful!) There was a huge dip in the middle of both beds and the shower did not drain very well. We had to wait at least a half hour between showers to keep from standing over ankle deep in the last […] persons dirty water. The entire hotel was booked so we didn't even bother to request another room. Read moreGenuine Expedia guest review
"Convenient location and comfortable too"
We arrived late at night, but the desk staff was alert and helpful. There were fresh cookies at the front desk! Our reservation was correct and the room was ready. We slept well, and then in the AM enjoyed a great breakfast! The food was good and they had real dishes & silverware.Genuine Expedia guest review
"Overall a nice Hotel."
No major complaints. Breakfast was just ok and beds not the most comfortable but not bad. Friendly Staff. Very reasonable rates.Genuine Hotels.com guest review
"Great place to stay!"
The breakfast area was immaculate! The women who run the Inn are very attentive to details. The room was great for us and our dog!Genuine Hotels.com guest review
Great room, tasty breakfast and we really enjoyed the pool and hot tub!Genuine Expedia guest review
"Can walk to nearby restaurants."
Friendly staff,clean rooms,convenient breakfast.Genuine Hotels.com guest review
"I'd stay here again in a heartbeat!"
The entire building is smoke-free. The room was clean, as was the pool and whirlpool. There was a large variety of food at the free breakfast, and fresh-baked cookies and coffee were always available. The staff was very friendly. The hotel was easy to get to, and parking was plentiful. Several restaurants, a grocery store, and a movie theater are a […] short walk away. Read moreGenuine Expedia guest review
I would not recommend this hotel to anyone that is traveling with children, including teens. They make you and especially your children very uncomfortable and unwelcomed.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Winchester, VA Dear Jennifer, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We do sincerely apologize if felt uncomfortable or unwelcome. We hope for another opportunity to exceed your expectations.
The staff was super friendly, although it was a pet hotel all pets the two pets i saw was contained to the first floor. the hotel was super clean.Genuine Expedia guest review
Upon checking in we were told our room was pet friendly. I explained that I had not requested this as my son has severe allergies, the desk manager immediately assigned a new room with out any complaint. The room was incredibly clean and the staff was pleasant. Access to historic Winchester is very easy, and again, the staff was pleasant and helpful […] in identifying sights to see. Would definitely visit again. Read moreGenuine Expedia guest review
The experience was fine however our room was located directly across from the ice machine. This caused a problem in the morning as the staff was getting ready for breakfast.Genuine Expedia guest review
clean, comfortable, and close to restaurants. friendly staff!!Genuine Hotels.com guest review
"Best customer service + new hotel = fabulous stay!"
Everything was awesome - the ONLY thing I have to pick on is actually getting to the hotel was confusing. The hotel and apparently the whole commons area is new so our poor GPS... we had to figure it out on our own, and while we saw the hotel, we couldn't figure out how to get to it without turning around and backtracking. But we did get there and the […] staff deserves extra kudos. Absolutely recommend this hotel, and I'm a picky person. Read moreGenuine Hotels.com guest review
We loved this place!!! The clerk who checked us in was so polite, helpful & pleasant! The rooms were nice & clean!!! We would stay here again anytime!!!!Genuine Hotels.com guest review
"Clean and comfortable"
Nice clean room at Country Inn... good restaurants in the area. 24 hour coffee and cookies.Genuine Expedia guest review
"Fit all of our needs for an overnight stay"
Used pool and everything was clean. Breakfast was fineGenuine Expedia guest review
"On way to monticello"
Grat stay...nice breakfast. Front staff ver nice!!!Genuine Expedia guest review
"Great place to stay in Winchester."
We stayed here while visiting the area for a family function. The hotel was centrally located to everything we did. We were also traveling with a dog and the staff was very accommodating to that need as well.Genuine Expedia guest review
This Hotel was one of the best hotels that I've ever stayed at. Great hotel staff who are SUPER nice and friendly and willing to go out of their way to make sure your stay is great. The hotel was beautiful and in great condition. The ONLY thing that I would put a negative on was the pillows and comforter that they had on the bed. The pillows were not […] good at all, go flat in 2 seconds and has no support so I would suggest bringing your own pillow. The comforter was bad too, it was a down comforter and it would not stay on the bed, keep falling off as all of the stuffing was at your feet. The cover that they had was not very soft, it was a little scratchy. I would bring a another blanket and your own pillows but other than that, the room was very well kept. The cleaning ladies were all so nice and did a great job keeping the room looking nice, even after my 3 year old made a mess of things! I would definitely stay in this hotel and other chains like this one again. The breakfast was amazing too! The waffles were delicious and they had an assortment of food to choose from, one of the best free breakfasts I've ever had. Great Hotel, you'll love it. Read moreGenuine Expedia guest review
The hotel staff was extremely kind and welcoming. I stayed with my 10 year old son, my 10 year old and 9 year old nephews and my 19 year old niece. The pool was nice, the rooms were clean, breakfast was great and the location was perfect.Genuine Expedia guest review
"Awesome staff, great room, delicious breakfast"
The staff were exceptionally friendly and helpful. The room was comfy, nice, and smelled good. Breakfast was delicious, too -- scrambled eggs, sausage, bacon, waffles, fresh fruit salad, as well as cereal, juice, pastries. Even the kitchen staff were nice. The lobby was comfy and welcoming. We were very pleasantly surprised -- nothing went wrong! NOTE! […] If you're bringing a pet, you MUST call the hotel and arrange for your room. THey only let pets on the first floor, so you have to call and make sure they've reserved you a room on the first floor. We lucked out. (BTW, the cat disappeared overnight, and the front desk knew it was behind the headboard of the bed without even looking!) Read moreGenuine Expedia guest review
Floor plans of the room would have been more helpful in choosing/booking they room typeGenuine Hotels.com guest review
"Great Choice for Families"
Planned this 1-night stay as a stopover for a trip from Atlanta to Syracuse, NY. The kids were excited to experience the theater (literally across the parking lot) that served dinner and drinks in the theater as you watched the movie. Hotel is located on the edge of a very historic town, Winchester, VA and I was disappointed that the front desk staffer […] couldn't offer specific suggestions about some of the historical sites. Thank God they had free internet so I could do my own research. Breakfast was tasty and serving staff very attentive and friendly! Read moreGenuine Hotels.com guest review
Great. Everyone was very friendly and very helpful.Genuine Hotels.com guest review
Friendly and helpful staff. Will stay there again when in Winchester.Genuine Hotels.com guest review
"Another good stay at a Country Inn & Suites"
We've stayed at Country Inn & Suites locations before, and they have all been like this one: clean, well-maintained, comfortable, and with good breakfast food, all for a good price. We will continue to use them whenever they are on our trip path!Genuine Hotels.com guest review
"Close to theater and highway, easy to find shops"
We loved it!Genuine Hotels.com guest review
"Very comfortable and welcoming"
This hotel was a bit tricky to access from the various highways, and it wasn't exactly near Winchester, VA, itself, but the surrounding businesses were enjoyable and there were many restaurant options. The staff members were very friendly and kind and made us feel really welcome.Genuine Hotels.com guest review
Great hotel for stopping on way north or south. Walk to several restaurants and close to Route 81 but far enough so you don't hear any road noises. Hotel is perfect condition with very good breakfast.Genuine Hotels.com guest review
"pet friendly overnight stop"
next to a theatre and a good restaurant were a bonus for a quick overnight pet friendly stopGenuine Hotels.com guest review
"clean and comfortable"
staff was very helpful, rooms were clean and confortable, breakfast was very good with a variety of foods to satisfy all appetites. We have stayed at some of your other locations and liked that you added beer and wine sales.Genuine Hotels.com guest review
"Great hotel with friendly staff"
We needed two queen beds with enough room for our toddler. The room was excellent. But the courteous hotel staff really made an impression. Also, the breakfast buffet was really good. Overall, we had a great experience.Genuine Expedia guest review
"close to the winchester, va sports complex"
this hotel is great for anyone going to the winchester sports complex, only about a mile away, plenty of places for the family to eat in the areaGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Winchester, VA Thank you, we are pleased that you found our hotel so convenient.
"Great place to stay"
The place was clean, comfortable, and served a nice buffet breakfast. Staff was friendly and helpful. Dog's are welcome which is good to know. We enjoyed the indoor pool. We will definitely keep this place on our list for travel stopovers. We travel a lot and now rank our stay here near the top. Got a good price too!Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Winchester, VA Thank you for such a wonderful review. I am thrilled to see you had such a great experience at our hotel.
"Great location in Winchester!"
This is a good hotel to stop at during travel - right off the highway, and with some conveniences right there in the same complex - restaurants, movie theater, a food store. Hotel was clean, fairly quiet (except they do allow pets - some barking is expected!) and we also used the jacuzzi which was quite clean and had towels stocked and ready to go.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Winchester, VA I am very pleased to see you such nice things to say about our hotel.
"Good accomodations for a one night stay."
Very pleasant stay except we did not get the 2 Queen beds we had requested and had to share a King size bed. The swimming pool and jacuzzi were very nice. However, the heated pool was very warm earlier in the afternoon, but cold when we went down around 7 PM.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Winchester, VA Sorry we were unable to grant you room request. Thank you for being understanding and working with us.
"Very convenient location right off the interstate"
Very nice find for one night as we drove back to Western New York from Florida. Very convenient to the interstate, rooms large and comfortable, nice continental breakfast included, and there were at least 3 restaurants within walking distance. Location in shopping plaza not very picturesque but couldn't beat it for our purpose. Would definitely stay […] there again. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Winchester, VA I am thrilled to see you had such a pleasant stay at our hotel.
"Crazy Convenient with all the Amenities"
The hotel was just off the interstate but it is located in a shopping area that made it feel like you were in the suburbs. Outback Steakhouse, Carraba's (had an excellent meal), and Draft House Cinemas (serve you dinner at your movie seat) are all in the same parking area. An Aldi market, McDonald's (if you have to), gas station, and best of all a Bloop […] (frozen yogurt self-serve emporium, like 16 Handles) are also right next door. We didn't even drive our car around the parking lot of these places, just walked from one to the other. The hotel pool/jacuzzi were really nice, the staff super friendly and helpful (they even had eggs from the Easter Bunny on Easter morning!), and breakfast was great. My daughter says "very family friendly and I felt like I was in my own home." Read moreGenuine Hotels.com guest review
I booked the hotel through expedia on a Thursday for Saturday,I got there between 11:30 am- 11:45am to check in,was told by the attendant I could not check in until 3:pm that afternoon,I got upset because I was not going to stay overnight.the attendant made arraingments for me to get a room,but never the less.If I stayed the night,you would have to […] be checked out by 11 ;30-to 12::00 the next day anyway.As a whole,things went well.I just did not like the 3:00pm checkin,probally find one that checkin bet.11:00 am-12:00 am. Read moreGenuine Expedia guest review
"A hotel with the price"
Great experience....would definitely stay again and recommend to a friend. The staff was very friendly!Genuine Expedia guest review
"An excellent stay"
My husband and I took a leisurely weekend and found this hotel an excellent stay. The service was good, rooms clean, and amenities good. We will certainly be staying here again.Genuine Hotels.com guest review
Great location right off the highway and next to several restaurants and movie theater. Great breakfast.Genuine Hotels.com guest review
Very comfy bed and clean facility. Had a great stay for a great rate. Thank you!Genuine Hotels.com guest review
It was wonderful! Loved the atmosphere, the breakfast was delicious, the kids loved the pool and we all slept really good! Can't wait to go back!Genuine Hotels.com guest review
"Like location close to eateries and theater."
Nice hot breakfast with coffee available 24/7. Homey plate of cookies by door. Staff very helpful.Genuine Hotels.com guest review
Water was not very hot in the shower...was scheduled to stay 3 nights but did not clean room on day two....other than that hotel was excellent. Room was great, comfortable, gave extra pillows and blanket. Hotel was close to stores and restaurants.Genuine Hotels.com guest review
Very GoodGenuine Hotels.com guest review
"Good Random Choice"
This was a very nice & clean hotel...I made the res about an hour B4 we got there on my phone and the check in form was waiting on the counter with a pen...good service ! I will seek out this chain when traveling again !Genuine Hotels.com guest review
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