"Arcade staff rude - Life guards perfection!"
The water park staff was INCREDIBLE! They were very attentive to their duties. Unfortunately the glow golf/arcade man WAS RUDE! There was a small sign IN THE DARK telling visitors to go to the arcade to get balls & putters. He VERY SNOTTILY pointed this out. The rooms and water park were very clean and spacious. Hours for water park were a bit short […] for this being the feature for the resort, but we made them work. Over all we would possibly stay here again, but only if we weren't planning to spend most of our day other places as well. Read moreGenuine Hotels.com guest review
Great place to enjoy time with the kids and family! Lots of fun activities for the little ones...already planning next year's trip! ;)Genuine Hotels.com guest review
"Pricey, but a good time"
For my little boy's 9th Birthday, we took him to the GWL. I'm happy we didn't wait any longer as it seems to be geared for younger children. Hotel room was average, not much time for the maids to clean the rooms between check out and check in. We had one bar of soap to share for the sink and shower. Plenty of towels though which was a nice surprise. […] Water park was clean. Only complaint are the long lines, and only one staff member running 4 slides. One rider would go down and another rider wouldn't be sent down until several minutes later. The lifeguards seemed to be well trained, and most were friendly. Eat elsewhere unless you want to pay a fortune for theme park type food. All in all, if my children were younger we'd plan to return. Read moreGenuine Hotels.com guest review
"If you must..."
It's a kids' favorite but tough for the parents. Kind of like 72 straight hours at Chuck E Cheese. The rooms are good, the waterpark was fun but when we were there, they were terribly understaffed causing long lines to wait to go on slides.Genuine Hotels.com guest review
We have stayed at the Great Wolf in Grapevine TX 5 times and love it. We have stayed at the Great Wolf in Charlotte NC and loved it. This one was a disappointment. We found it difficult to find our way around. The rooms were far away from everything else. The bottom floor where the activities and water park were was crowded and cramped. The beds were […] not comfortable. The majority of the staff had the personality of a rock with the exception of one gift shop employee whom was very friendly and one manager whom was accommodating. There were not enough life guards on duty causing lines to be long. We will be returning to the area in a couple of weeks but will not stay here. However I do look forward to our stay at Great Wolf in the Poconos. Read moreGenuine Hotels.com guest review
This was our second time at Great Wolf Lodge, Mason, OH. We stayed in the family suite with fireplace and it was very spacious. However, my children found food under the beds (2 bags of muffins and granola bars; to be exact). The workers were very friendly and helpful. The major downfall to this trip was the fact that they only had one person running […] 3 slides on each level, so the wait time for the water slides was ridiculously long, especially when you have young children. Overall it was a fun trip but the small things put a damper on the overall satisfaction. Read moreGenuine Hotels.com guest review
It was fun! My husband and I took my our son for his 10th birthday along with his 12 year old cousin, everyone had a blast! Definately going again.Genuine Hotels.com guest review
"Dont go for the food!"
We enjoyed the water park and the staff was wonderful, however the food was not so enjoyable! It has been a few years since we visited this location and in the past the food was awesome! This time the food served in the water park was meh. The sweet potato fries were cold (read frozen in the middle), the regular fries must have been sitting for a long […] time before we ordered them and the chicken fingers were nothing special. The Bear Paw Sweets and Eats was very disappointing. Previously they had great treats that my guys loved looking at, pondering and finally choosing. This time the cake pops were not done in the center; the cookies were nothing special (sugar cookies with blue icing); and the selection was a mere shadow of what was carried in the past. So, go for the water park; the comfortable beds and the friendly staff but PLEASE do yourself a favor and take your own food or plan on eating off premises. Read moreGenuine Hotels.com guest review
"Great time for the whole family."
Everything was wonderful. Staff was friendly and helpful. We will return! Only wish they had a few more staff Helping on the slide wait time was quite long. Only one staff at the top. But everything else was great!Genuine Expedia guest review
"great place to stay for tennis tourney."
outstanding !Genuine Hotels.com guest review
Location is perfect for Kings Island or Lindner Family Tennis Center. Clean, nice family hotel with neat water park.Genuine Hotels.com guest review
"Your Kids Will Love It"
We recently took a 2-day, multi-family trip to the Great Wolf Lodge in Mason. By multi-family, I mean 6 parents, 2 grandparents and 6 grandkids, ages 5 months to 6 years old. We were originally going to do a 2-day stay at an outdoor theme park, but since the youngest was too young for sunscreen we opted for something indoors and heard the GWL was a […] great place to stay, albeit a bit expensive. This place was a royal hit with the kids, they all had the time of their lives. They loved all of the water slides, pools, water playground, etc., but their favorite by far was the wave pool, we could barely get them to leave it! The adults had fun there as well, and while most of the waterslides weren't anything special by my standards, there were a few that were loads of fun: the Coyote Cannon, the Hydroplunge and the Family Raft Ride. The rooms were very cool, we had a wolf den, a loft and a standard and each room lived up to expectations (and the pictures from the website!). Unfortunately I can't speak of the food, as we either ate out or ate what we brought, but the pizza looked pretty good and the price wasn't too outrageous. I'm curious what the $20/person buffet was like, I hope it lived up to its price tag =] Read moreGenuine Expedia guest review
This was our second time staying there and both times , it was great !! Just wish they had a better selection on the menu to eat !! Once we got there , didn't want to leave to eat anywhere !! But all and all it was a great stay both times !!Genuine Hotels.com guest review
The beds were not comfortable at all and lines for the water slides were long.Genuine Hotels.com guest review
We just spent one night in a loft suite and it was fantastic! It was just a quick getaway with my husband and kids and my two brothers and their families. Great Wolf Lodge is the perfect family place! It's comfortable, fun, lots to do, and the waterpark is awesome! We had such a great time and can't wait to come back!Genuine Expedia guest review
"Would stay again."
We were happy overall with the location ( you can walk to Kings Island) and amenities. The rooms were adequate, we lucked out with a ground floor room and a patio right off the parking lot so we were able to load and unload our stuff that way. The water park was decent, no complaints, it had plenty to do for our kids (2+ to 15) and an adults only hot […] tub was a bonus! My real only complaint was there wasn't a shuttle going to Kings Island. If there were, we definitely would have taken advantage of it. Read moreGenuine Hotels.com guest review
"Don't Stop Til You Get Enough"
Words can't describe how wonderful the Great Wolf Lodge is! We stayed 2 nights and visited nearby King's Island. We did not want to leave! As a mom, I am a stickler for cleanliness and safety, and this hotel was tops! It was so kid friendly and everyone was so nice. This is a definite! We are from Atlanta and the drive to Ohio was a quite a trek, but […] we will definitely check out the "sister Wolf Lodge" in Charlotte! P.S. Brinley Bear rules! Read moreGenuine Hotels.com guest review
Restaurant was amazing along with all other amenities. Only complaint was breakfast buffet was cold.Genuine Hotels.com guest review
"Great for families of all ages."
My 5 yr old grand daughter ask do a piece of paper. On great wolf lodge paper she printed "I'm Ella. I love this place!"Genuine Expedia guest review
"Perfect getaway for the grandchildren"
The grandchildren enjoyed all the thrills of a water park without the blazing July sun with the 90 degree heat and humidity. All the fun but no sunburn.Genuine Hotels.com guest review
My boys loved it! Fun for all ages!! The lifeguards were very well trained and did an amazing job.Genuine Expedia guest review
"Deffinatly will be returning"
This is the first time I have stayed in a Great Wolf Lodge, but was very impressed, huge room with plenty of space, comfortable beds and a small deck. its right beside kings island, which was the main reason we went there and there is even a small path to walk on that goes to the park. it should be noted that if you get the room only rates that you […] don't have access to a pool as it is included with the waterpark package, which is worth it if your there for a few days Read moreGenuine Hotels.com guest review
This place MADE my vacation, Everyone here was so nice and helpful. I will make it a point to stay here again. We could walk to Kings Island. The food wasn't all that great but it kept us from having to drive anywhere else.Genuine Hotels.com guest review
Overall, not bad; but could have been much better. The room was comfortable (top floor much quieter) but the cleaning staff seemed either inexperienced or hurried. Both of our room mirrors were smudged literally from top to bottom. Like they were wiped with a dirty wet cloth. We cleaned them, instead of calling the front desk. Our experience with the […] front desk or housekeeping (don't know who was responsible) was also less than stellar. We asked for an additional roll of bath tissue (most hotels I've been to generally provide the guest with two full rolls) and never received one. On the second day we intercepted a cleaning person pushing a cart and asked for another roll. Since there was five of us we were told we could have and air mattress. We opted for the mattress because the roll away bed had only a 5-6 inch mat laying over the suspension cords (very uncomfortable).The first air mattress we got didn't have any means to inflate it. The second had a hole in it. The third was a charm! Other than a bunch of other minor inconveniences our experience wasn't bad. Just a bunch of little things; nothing major nothing to absolutely ruin your vacation. But you know how it is; it's the little things that can irritate the heck out of you. Read moreGenuine Expedia guest review
"A great value for great family Fun!"
The best thing was the hotel policies and the staff! Everyone was there to help you and the kids have fun and be safe. Very unusual set up that lets you use the facilities before and after your checkout! The water park was the highlight even over Kings Island. Everyone could agree on that! And it was a bargain! Not exactly a "luxury" hotel but it was […] great!!! We had the Grizzly Suite that held all 8 of us .... 2 bedrooms 2 baths. (3 Queens plus sleeper couch) Balcony off the living room ...etc. all for around $300 including the water park for 2 days FREE! The most kid friendly place I've ever been. We are definitely coming back! Read moreGenuine Hotels.com guest review
The kids really enjoyed the waterpark. However, us adults were disappointed with our experience. 1st, the room was dirty with trash under the beds, rubber hair bands were found throughout the room from previous guests. The refrigerator was dirty and had to be cleaned befopre we could use it. I am easily pleased when it comes to hotel rooms; give me […] a room that is clean and I am happy. This room failed miserably. I have stayed at many value chain motels that were much, much cleaner than this room. 2nd, the price of food at this place is very expensive. We had planned on buying meals on site, but opted to order out for delivery elsewhere. Not a deal breaker since we could order elsewhere, but a hassle none the less. Our next trip will be booked at a hotel elsewhere in the Mason area, and we will visit the nearby waterpark accross I-71. The room will be much cleaner, and the trip will be an overall better value. Read moreGenuine Expedia guest review
"NICE PLACE VERY CLOSE TO KINGS ISLAND"
THERE WHERE A FEW STAFF THAT WHERE VERY RUDE AND HATEFUL BUT OVER ALL VERY NICE PLACEGenuine Expedia guest review
Nice but the staff in some areas need to be more friendly. The bartenders were very good especially at the bar in the waterpark.Genuine Expedia guest review
"Great time with the family..."
The lodge was better than expected. Better quality restaurants. Nicer rooms. Professional staff. It was a great experience.Genuine Hotels.com guest review
Kids had blast. Staff very friendly, place very clean.Genuine Hotels.com guest review
"location is good but could use more highway signs"
grandkids had great time.....the pricetag of $650.00 for 1 nite is a bit muchGenuine Hotels.com guest review
Great Wolf was a lot of fun, but beware of additional costs...food was extremely expensive and there are activities for younger kids to do that are very costly! If you go just for the waterpark you will be fine! Clean place, fun slides and water coaster!Genuine Hotels.com guest review
It was very expensive for Spring Break, BUT it was an Absolute blast for my husband and I, and kids 12, 10, 6. That is such a wide age range, and is often hard to find something fun for us all. This was perfect! I felt comfortable to let my older two go off for 45 min at a time, and do the basketball hoop and squirting cannons with my 6yr old. Of course […] my husband and I couldn't get enough of the water slides, and my 6 yr old was big enough that our whole family was able to go on EVERYTHING together!! Read moreGenuine Hotels.com guest review
"The BEST TIME"
I brought my 8 yr old and we had such a great time, it is something we will NEVER forget. he was asking when we could go back even before we checked out.Genuine Hotels.com guest review
We were not impressed with our stay at this hotel. The overall cleanliness of the hotel was very disappointing and there are too many small children running around unsupervised. We noticed quite a few people carrying food into the hotel and having food delivered to the hotel. We figured out why once we ate one meal at one of the restaurants inside the […] hotel. The food is overpriced for the quality of food that is served. The room was advertised as sleeping six and we had five in our party. The room was very cramped and there was not enough room for 2 people. For the price of a room at this lodge, we expected a lot more. The water park was an overall nice experience. Table and chair availability is limited and the lines for the different slides do take some time to get through. Read moreGenuine Expedia guest review
"Wonderful for All Ages!"
A great array of things to do for all ages (in water and out), amazingly convenient, will be going back again.Genuine Expedia guest review
"Good family fun"
Water park was fun. Everything extra is a little expensive though so plan to bring extra moneyGenuine Expedia guest review
Had lots of fun.Genuine Expedia guest review
The heater and the fireplace did not work very well at all. Thermostate was set to 72, tempurature would range from 65 to 68 not very pleasing when coming back to the room when wet.Genuine Expedia guest review
"Check in lines were long but staff was friendly."
Very kid oriented for New Year's Eve with magicians, face painting, the water park, etc. It was very good for them and included hats, noisemakers, a DJ to dance with and a live band to ring in the new year.Genuine Expedia guest review
"Fun for the kids... Not so much for adults :)"
Waterpark, arcade, activities are great! Hotel room was all around noisy. The kids will love it though!Genuine Expedia guest review
"Very nice hotel with indoor water park"
The best of everything for all the different ages in our group. A great mini vacation! ThanksGenuine Expedia guest review
We love to go to Great Wolf Lodge, this time the water was too cold, we didn't get to enjoy the water rides because of the cold water. we didn't know that they had cleaned the water area and the water was too cold for this time of year... If we had of known we would have waited and went when the water was warmer, wished they had of let us known so we […] could have rescheduled. We didn't get to enjoy the water park at all!!!!!!!!!!!!!!!! Read moreGenuine Hotels.com guest review
"Fall break visit at Great Wolf Lodge"
We surprised the kids and took them to GWL. It was a week before Halloween and the hotel had several activities for the kids. They had trick-or-treating parade, magic show and scavenger hunt with a magic wand. The kids had a blast inside the waterpark. The temerature was comfortable and the water was warm. Food was good and the staff was friendly.Genuine Expedia guest review
"Definitely bring your kids here!"
This hotel exceeded my expectations! My father and I brought my five year old to kick back and have fun on fall break. Every one of us, from 80 years old to five years old, had a blast. Our room was spectacular! We stayed in the majestic suite. It was roomy and fantastic! The fact that you can check out and still use the waterpark that day is a huge […] plus! They have SO MUCH for kids to do beyond that though! There was an arts and crafts area, a kids show, reading time, and a trick or treat session. (We were there in late October) One of the greatest activities outside of the waterpark was Magiquest! Kids of all ages were playing this from morning to night. My son loved the magic wand and can't wait to complete more quests when we go back! Adults don't fear, there is a whole section in the water park that has an adults only hot tub. I am already planning a return visit! We had an amazing time! Read moreGenuine Hotels.com guest review
"great hotel for family time!"
Once again our hotel experience was great.Genuine Expedia guest review
"Family fun for everyone!"
Great Wolf doesn't disappoint again! Best place to take the family with everything in one location.Genuine Expedia guest review
"Great for parents with preteen children"
The entire resort is geared towards small children, ages 4-8. Story time, mascot characters, even the waterpark are all designed for preteen children. If you're a parent with kids in this group, it's worth the (very hefty) price. If not, you can still enjoy much of the waterpark, but it won't be nearly as fun.Genuine Expedia guest review
"Great for young kids..."
Great playplace for the kids....Rm 3008 could use a good cleaning and some maintenance. Carpet had popcorn seeds / bobby pins on it at checkin. Bathroom needs a good cleaning as toilet was not clean and there is black mold growing on the ceiling. The one and only sink in the room leaked but we didn't discover that until pulling out a bag that was stored […] under the sink area. The A/C also is not functioning properly as it sounds like a jet is taking off when it comes on...made sleeping difficult. Read moreGenuine Hotels.com guest review
We loved the lodge and will plan on returning in the future. It was soooo convenient to Kings Island. My boys (16, 12, and 10 yrs old) absolutely loved the water park within the lodge. I hope our next visit we can stay longer. Thank you so much for all the hospitality. Everyone was so helpful and nice.Genuine Hotels.com guest review
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