All hotels in Mason, Ohio, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2501 Great Wolf Dr, Mason, OH, 45040, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 154 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Family trip 2015"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My girls had a wonderful time. My youngest one is already asking to go back.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
Dennis
US
5.0 / 5Outstanding
"PRICEY!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was A really fun trip, a little pricey for Spring Break. Think you could make it more attainable for people with a smaller income.
Genuine Hotels.com guest review
1 night family trip Apr 9, 2015
Janet
US
4.0 / 5Excellent
"Fun for kids. Relaxing for adults."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We loved the rate we got. Nice place to go mi-week while school is in because we had WATERPARK and hallway/elevators to ourselves. Spa was amazing. We liked everything but food. We drove off site to eat.
Genuine Hotels.com guest review
1 night family trip Apr 29, 2015
Patricia
US
3.0 / 5Good
"We'll be going back again, and again"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Eventful. Staff is extra friendly and willing to help out as much as possible. Our room was ready when we arrived so we got an early check in. My nephew is a very finicky eater and the restaurant made exceptions to the reciepe to accomodate his palate. Staff treated my developmentally 34 year old son appropriately, understanding that to him the costumed mascots were real animals in his 5 year old thinking. Lifeguards help out even when a foolish old woman panicks (me) when the innertube tipped over. It was quite comical. The only thing I would have any thing to complain about is the way they are now charging extra for the MagicQuest experience. That was new since our last visit and nice to be aware of before our next visit in the fall. Not sure which location we go to next, so far we have been to 3.
Genuine Hotels.com guest review
1 night family trip Apr 26, 2015
Nicolette
US
5.0 / 5Outstanding
"Had a GREAT time!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our first stay at The Great Wolfe Lodge was amazing! My grand daughters loved everything about the place.....the water park, the Magi Quest, the story tree, absolutely everything. We can hardly wait to go back.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
Cheryl
US
5.0 / 5Outstanding
"Special time with Grandchildren!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great family (gandparents)trip for all ages to enjoy
Genuine Hotels.com guest review
1 night family trip Mar 16, 2015
Diane L.
US
5.0 / 5Outstanding
"Best, but crowded."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was one of the best indoor water park resorts we have stayed at. It was very crowded on Saturday, I wish everyone didn't know how awesome it is.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
A Traveler
US
4.0 / 5Excellent
"Cabin fever"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a great cabin fever getaway!
Genuine Hotels.com guest review
1 night family trip Feb 19, 2015
Jennifer
US
4.0 / 5Excellent
"Great family fun!"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great wolf lodge is an excellent choice to gather your whole family and have fun For the weekend. Everything was great except for couple of rude lifeguards. Being rude with us was something we could deal with and not pay attention to that but when you are rude to a 3 year old then its a different story. If you work in family oriented place you should be friendly to little ones. Other than that Everything was great.
Genuine Expedia guest review
Other trip Feb 7, 2015
annie
US
4.0 / 5Excellent
"Fun Winter Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This was our 3rd time staying at Great Wolf. Room was clean, and the boys had fun in the water park and the arcade. On all 3 occasions, I felt like the snack bar in the water park is understaffed around lunch hour. There was only 1 person taking orders and 2 people in the back getting the orders together. During lunchtime (on a weekend) they absolutely need more help. We stayed on a Friday night and I packed a separate bag for Saturday so we could enjoy the water park and then go to the locker rooms to change. The women's locker room around 3:30 pm was gross. There were empty shampoo bottles left in the showers and a few pool towels left in changing rooms. I'm not sure if Great Wolf has a system where someone checks the locker rooms every hour, but they certainly need to implement a locker room check periodically. Other than those 2 areas for improvement, my boys always have a good time.
Genuine Expedia guest review
Other trip Feb 5, 2015
Carol
US
3.0 / 5Good
"Housekeeping continues to disappoint"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We have made it an annual post-holiday tradition to stay at the Mason, OH GWL with another family. This was our 7th year. If it would not be for the kids-sake, I doubt it would have lasted this long for 1 main reason beyond the premium price that GWL commands- general housekeeping. Year after year we find food on the floor, towels behind the bathroom door, food left behind in the refrigerator, obvious food splatters on the walls near trash cans and the kitchenette area, slow sink drains, cobwebs hanging from the ceiling, and on and on. We were optimistic to see some new carpet this time around and a new sofa and yet the old ratty chairs remained as well as a table with fading varnish. (GWL was WAAAAAYYY behind the times putting in flat screen TVs and then much too small) And of course the obligatory crumbs, pennies, and some type of product packaging adored the new carpet! Gee, no idea why the carpet needs replaced!! Thanks for the memories GWL but I doubt we will have a future together.
Genuine Hotels.com guest review
1 night family trip Jan 30, 2015
TIMMOTHY D
US
5.0 / 5Outstanding
"great place to get out of the cold and snow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
took my grandson to have a birthday weekend. he is 8 he has a brother that's 9 and a little sisiter 22 mos. everyone had a great time. my grandson was so happy to have his birthday there. loved the water park.
Genuine Expedia guest review
Other trip Jan 31, 2015
A Traveler
US
4.0 / 5Excellent
"It's okay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
1. If your child is under the age of 5 the GWL in Sandusky is probably better for you as the kiddie pool is way more kid friendly with more relaxing places for parents to sit and watch the kids play. Here there was no real place for the kids to play safely while a parent sits near them in the water. There are slides that my kids (4 and 5) loved but they have to walk (run) up slippery stairs to get to them and how can a parent be two places at once? Plus: all the parents had to just stand around in water that was a foot and a half deep 2. The restaurant had over an hour wait at 430 pm...and the pizza place had a line a mile long, and the breakfast in the morning was a buffet that also had a line out the door at 8 am....this hotel was not even that crowded it just seems that they were not prepared or the food options need to be expanded. Also, the salon/spa had one person working on a Saturday so they were of course booked. 3. The place goes into "hibernation" at 11....but all that means is that the distractions are closed and the parents are exhausted (or drunk)....from 11 pm to 330 am there was nothing but kids squealing and racing up and down the halls. At 1 am I opened my door and had to chase off a group of teenagers that were camped out on the floor right in front of my door. At 300$ a night I'd like to actually be able to sleep perhaps some policing of the halls would be nice.
Genuine Hotels.com guest review
1 night family trip Jan 16, 2015
Dale
US
5.0 / 5Outstanding
"Indoor water park & hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Took our grand children there. Rooms were clean and comfortable, staff was very friendly, and the kids loved the water park!
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Wolf is a BLAST!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Our family always has a great time when staying at Great Wolf. With older teens and younger kids, we all have a good time.
Genuine Expedia guest review
Other trip Jan 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Family trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We took 6 adults and 11 children of various ages. There was something for everyone. Had a great time!!!
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
4.0 / 5Excellent
"Fun visit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We live nearby but enjoy a short vacation to great wolf lodge. It feels like we're "away" for 24 hours!
Genuine Expedia guest review
Other trip Dec 25, 2014
A Traveler
US
4.0 / 5Excellent
"water slidding winter fun"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
As usual we had a blast. Where else can we go and scream out in pure fun all day. We have been there annually for the last 5 years and still enjoy the convenient location-helpful staff-food and most of all family fun.
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
Harold
US
5.0 / 5Outstanding
"Wonderful Christmas Present to our family."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My Husband and I surprised our family with a night at Great Wolf Lodge and it was so wonderful we are already talking about doing it again next year. Beautiful and very special for the holidays.
Genuine Expedia guest review
Other trip Dec 21, 2014
Christmas Elf
US
4.0 / 5Excellent
"Fun for Kids Especially Little Ones"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We ha a nice time. The water park is great for kids of all ages. The shows are geared more for kids 5 and under. My 8 year old was too old for that. They got rid of the Craft Room which I thought was a mistake. It was a great place for kids and parents to unwind a little with all the other excitement.
Genuine Expedia guest review
Other trip Dec 14, 2014
Kerry
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had a birthday party for 6 boys. They had a blast. Room very clean. Plenty of towels and linens. Check in was fast even though very busy.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Arcade staff rude - Life guards perfection!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The water park staff was INCREDIBLE! They were very attentive to their duties. Unfortunately the glow golf/arcade man WAS RUDE! There was a small sign IN THE DARK telling visitors to go to the arcade to get balls & putters. He VERY SNOTTILY pointed this out. The rooms and water park were very clean and spacious. Hours for water park were a bit short for this being the feature for the resort, but we made them work. Over all we would possibly stay here again, but only if we weren't planning to spend most of our day other places as well.
Genuine Hotels.com guest review
2 night family trip Nov 9, 2014
Pamela
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to enjoy time with the kids and family! Lots of fun activities for the little ones...already planning next year's trip! ;)
Genuine Hotels.com guest review
1 night family trip Oct 23, 2014
Erika
US
3.0 / 5Good
"Pricey, but a good time"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
For my little boy's 9th Birthday, we took him to the GWL. I'm happy we didn't wait any longer as it seems to be geared for younger children. Hotel room was average, not much time for the maids to clean the rooms between check out and check in. We had one bar of soap to share for the sink and shower. Plenty of towels though which was a nice surprise. Water park was clean. Only complaint are the long lines, and only one staff member running 4 slides. One rider would go down and another rider wouldn't be sent down until several minutes later. The lifeguards seemed to be well trained, and most were friendly. Eat elsewhere unless you want to pay a fortune for theme park type food. All in all, if my children were younger we'd plan to return.
Genuine Hotels.com guest review
1 night family trip Oct 17, 2014
Gina
US
5.0 / 5Outstanding
"Nice Rooms and GREAT fun!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was friendly. We had a blast with all the activities and will definitely return at a future date!
Genuine Expedia guest review
Other trip Oct 21, 2014
Melinda
US
2.0 / 5Fair
"Not happy on fire alarms going off on false pullin"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The park is very nice. Was not happy. Checkout personal on miss information. There no consideration on inconvenient on the alarm. Or offering to give anything are consideration.
Genuine Expedia guest review
Other trip Oct 19, 2014
Candi
US
5.0 / 5Outstanding
"Indoor water park and much more"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great stay for a family event. Great Wolf Lodge was decorated for a fun Halloween weekend. They gave the kids in each family a fun wolf head band. There was a Halloween costume parade, trick or treating around the hotel, and dancing for the kids. Plenty to do in addition to a fun indoor water park. Large arcade area, glow golf, and Magic Quest. We ordered pizza at GWL which we took back to our room to share with the whole family. Everyone had a good time.
Genuine Expedia guest review
Other trip Oct 15, 2014
Viki
US
3.0 / 5Good
"If you must..."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It's a kids' favorite but tough for the parents. Kind of like 72 straight hours at Chuck E Cheese. The rooms are good, the waterpark was fun but when we were there, they were terribly understaffed causing long lines to wait to go on slides.
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
Mike
US
3.0 / 5Good
"Surprisingly Disappointed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
We have stayed at the Great Wolf in Grapevine TX 5 times and love it. We have stayed at the Great Wolf in Charlotte NC and loved it. This one was a disappointment. We found it difficult to find our way around. The rooms were far away from everything else. The bottom floor where the activities and water park were was crowded and cramped. The beds were not comfortable. The majority of the staff had the personality of a rock with the exception of one gift shop employee whom was very friendly and one manager whom was accommodating. There were not enough life guards on duty causing lines to be long. We will be returning to the area in a couple of weeks but will not stay here. However I do look forward to our stay at Great Wolf in the Poconos.
Genuine Hotels.com guest review
1 night trip Oct 10, 2014
Pamela
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
This was our second time at Great Wolf Lodge, Mason, OH. We stayed in the family suite with fireplace and it was very spacious. However, my children found food under the beds (2 bags of muffins and granola bars; to be exact). The workers were very friendly and helpful. The major downfall to this trip was the fact that they only had one person running 3 slides on each level, so the wait time for the water slides was ridiculously long, especially when you have young children. Overall it was a fun trip but the small things put a damper on the overall satisfaction.
Genuine Hotels.com guest review
1 night family trip Oct 5, 2014
Tara
US
5.0 / 5Outstanding
"Great Weekend!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was fun! My husband and I took my our son for his 10th birthday along with his 12 year old cousin, everyone had a blast! Definately going again.
Genuine Hotels.com guest review
2 night family trip Sep 12, 2014
L
US
4.0 / 5Excellent
"Dont go for the food!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We enjoyed the water park and the staff was wonderful, however the food was not so enjoyable! It has been a few years since we visited this location and in the past the food was awesome! This time the food served in the water park was meh. The sweet potato fries were cold (read frozen in the middle), the regular fries must have been sitting for a long time before we ordered them and the chicken fingers were nothing special. The Bear Paw Sweets and Eats was very disappointing. Previously they had great treats that my guys loved looking at, pondering and finally choosing. This time the cake pops were not done in the center; the cookies were nothing special (sugar cookies with blue icing); and the selection was a mere shadow of what was carried in the past. So, go for the water park; the comfortable beds and the friendly staff but PLEASE do yourself a favor and take your own food or plan on eating off premises.
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
Sue
US
5.0 / 5Outstanding
"Great time for the whole family."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was wonderful. Staff was friendly and helpful. We will return! Only wish they had a few more staff Helping on the slide wait time was quite long. Only one staff at the top. But everything else was great!
Genuine Expedia guest review
Other trip Sep 2, 2014
grandma
US
5.0 / 5Outstanding
"great place to stay for tennis tourney."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
outstanding !
Genuine Hotels.com guest review
3 night trip Aug 13, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Location is perfect for Kings Island or Lindner Family Tennis Center. Clean, nice family hotel with neat water park.
Genuine Hotels.com guest review
1 night business trip Aug 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Your Kids Will Love It"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We recently took a 2-day, multi-family trip to the Great Wolf Lodge in Mason. By multi-family, I mean 6 parents, 2 grandparents and 6 grandkids, ages 5 months to 6 years old. We were originally going to do a 2-day stay at an outdoor theme park, but since the youngest was too young for sunscreen we opted for something indoors and heard the GWL was a great place to stay, albeit a bit expensive. This place was a royal hit with the kids, they all had the time of their lives. They loved all of the water slides, pools, water playground, etc., but their favorite by far was the wave pool, we could barely get them to leave it! The adults had fun there as well, and while most of the waterslides weren't anything special by my standards, there were a few that were loads of fun: the Coyote Cannon, the Hydroplunge and the Family Raft Ride. The rooms were very cool, we had a wolf den, a loft and a standard and each room lived up to expectations (and the pictures from the website!). Unfortunately I can't speak of the food, as we either ate out or ate what we brought, but the pizza looked pretty good and the price wasn't too outrageous. I'm curious what the $20/person buffet was like, I hope it lived up to its price tag =]
Genuine Expedia guest review
Other trip Aug 6, 2014
Artie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
This was our second time staying there and both times , it was great !! Just wish they had a better selection on the menu to eat !! Once we got there , didn't want to leave to eat anywhere !! But all and all it was a great stay both times !!
Genuine Hotels.com guest review
2 night trip Jul 26, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The beds were not comfortable at all and lines for the water slides were long.
Genuine Hotels.com guest review
1 night trip Jul 28, 2014
Hollie
US
5.0 / 5Outstanding
"Wonderful getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We just spent one night in a loft suite and it was fantastic! It was just a quick getaway with my husband and kids and my two brothers and their families. Great Wolf Lodge is the perfect family place! It's comfortable, fun, lots to do, and the waterpark is awesome! We had such a great time and can't wait to come back!
Genuine Expedia guest review
Other trip Jul 24, 2014
Mandi
US
4.0 / 5Excellent
"Would stay again."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were happy overall with the location ( you can walk to Kings Island) and amenities. The rooms were adequate, we lucked out with a ground floor room and a patio right off the parking lot so we were able to load and unload our stuff that way. The water park was decent, no complaints, it had plenty to do for our kids (2+ to 15) and an adults only hot tub was a bonus! My real only complaint was there wasn't a shuttle going to Kings Island. If there were, we definitely would have taken advantage of it.
Genuine Hotels.com guest review
3 night family trip Jul 12, 2014
James
US
5.0 / 5Outstanding
"Don't Stop Til You Get Enough"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Words can't describe how wonderful the Great Wolf Lodge is! We stayed 2 nights and visited nearby King's Island. We did not want to leave! As a mom, I am a stickler for cleanliness and safety, and this hotel was tops! It was so kid friendly and everyone was so nice. This is a definite! We are from Atlanta and the drive to Ohio was a quite a trek, but we will definitely check out the "sister Wolf Lodge" in Charlotte! P.S. Brinley Bear rules!
Genuine Hotels.com guest review
2 night family trip Jul 12, 2014
Lisa Cherry
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Restaurant was amazing along with all other amenities. Only complaint was breakfast buffet was cold.
Genuine Hotels.com guest review
2 night trip Jul 11, 2014
Flynn
US
5.0 / 5Outstanding
"Great for families of all ages."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My 5 yr old grand daughter ask do a piece of paper. On great wolf lodge paper she printed "I'm Ella. I love this place!"
Genuine Expedia guest review
Other trip Jul 11, 2014
pam
US
5.0 / 5Outstanding
"Perfect getaway for the grandchildren"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The grandchildren enjoyed all the thrills of a water park without the blazing July sun with the 90 degree heat and humidity. All the fun but no sunburn.
Genuine Hotels.com guest review
1 night family trip Jul 6, 2014
Laura
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My boys loved it! Fun for all ages!! The lifeguards were very well trained and did an amazing job.
Genuine Expedia guest review
Other trip Jul 3, 2014
Angie
US
4.0 / 5Excellent
"Deffinatly will be returning"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is the first time I have stayed in a Great Wolf Lodge, but was very impressed, huge room with plenty of space, comfortable beds and a small deck. its right beside kings island, which was the main reason we went there and there is even a small path to walk on that goes to the park. it should be noted that if you get the room only rates that you don't have access to a pool as it is included with the waterpark package, which is worth it if your there for a few days
Genuine Hotels.com guest review
2 night trip with friends Jun 22, 2014
Justin
US
5.0 / 5Outstanding
"Fantastic everything!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This place MADE my vacation, Everyone here was so nice and helpful. I will make it a point to stay here again. We could walk to Kings Island. The food wasn't all that great but it kept us from having to drive anywhere else.
Genuine Hotels.com guest review
2 night trip Jun 8, 2014
Dee Dee
US
4.0 / 5Excellent
"Not bad."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Overall, not bad; but could have been much better. The room was comfortable (top floor much quieter) but the cleaning staff seemed either inexperienced or hurried. Both of our room mirrors were smudged literally from top to bottom. Like they were wiped with a dirty wet cloth. We cleaned them, instead of calling the front desk. Our experience with the front desk or housekeeping (don't know who was responsible) was also less than stellar. We asked for an additional roll of bath tissue (most hotels I've been to generally provide the guest with two full rolls) and never received one. On the second day we intercepted a cleaning person pushing a cart and asked for another roll. Since there was five of us we were told we could have and air mattress. We opted for the mattress because the roll away bed had only a 5-6 inch mat laying over the suspension cords (very uncomfortable).The first air mattress we got didn't have any means to inflate it. The second had a hole in it. The third was a charm! Other than a bunch of other minor inconveniences our experience wasn't bad. Just a bunch of little things; nothing major nothing to absolutely ruin your vacation. But you know how it is; it's the little things that can irritate the heck out of you.
Genuine Expedia guest review
Other trip Jun 21, 2014
thenexus
US
5.0 / 5Outstanding
"A great value for great family Fun!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The best thing was the hotel policies and the staff! Everyone was there to help you and the kids have fun and be safe. Very unusual set up that lets you use the facilities before and after your checkout! The water park was the highlight even over Kings Island. Everyone could agree on that! And it was a bargain! Not exactly a "luxury" hotel but it was great!!! We had the Grizzly Suite that held all 8 of us .... 2 bedrooms 2 baths. (3 Queens plus sleeper couch) Balcony off the living room ...etc. all for around $300 including the water park for 2 days FREE! The most kid friendly place I've ever been. We are definitely coming back!
Genuine Hotels.com guest review
1 night family trip Jun 11, 2014
Happy Grandmother
US
2.0 / 5Fair
"Dirty Room"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The kids really enjoyed the waterpark. However, us adults were disappointed with our experience. 1st, the room was dirty with trash under the beds, rubber hair bands were found throughout the room from previous guests. The refrigerator was dirty and had to be cleaned befopre we could use it. I am easily pleased when it comes to hotel rooms; give me a room that is clean and I am happy. This room failed miserably. I have stayed at many value chain motels that were much, much cleaner than this room. 2nd, the price of food at this place is very expensive. We had planned on buying meals on site, but opted to order out for delivery elsewhere. Not a deal breaker since we could order elsewhere, but a hassle none the less. Our next trip will be booked at a hotel elsewhere in the Mason area, and we will visit the nearby waterpark accross I-71. The room will be much cleaner, and the trip will be an overall better value.
Genuine Expedia guest review
Other trip Jun 9, 2014
Troy
US
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