"Easy access to the highway"
quite and clean. Right off 96 and the beltline. The bathrooms need some updating (Shower) but everything else was really nice.Genuine Hotels.com guest review
We loved this hotel! It looked like it had been very recently built, and was a very nice facility. The pool area was really nice, and a larger than average hotel pool size. Room was very comfortable, with plenty of space. Would DEFINITELY stay here again! The only detraction was the traffic noise, but it wasn't too bad until the early morning commute […] time. A room on the front side of the hotel would probably not hear it much at all. Read moreGenuine Hotels.com guest review
"Just as nice as the first time"
2nd time staying at this hotel and it was as pleasant as the first time. Will stay here again. Really enjoy the breakfast, the room is nice and clean. It would be nice to watch TV in HD, as I found it hard to read the upcoming news on the left side bar while watching ESPN.Genuine Hotels.com guest review
"Country inn rocked"
alex was great at check in after a long dayGenuine Hotels.com guest review
Was treated very nice by everyone there keep up the good work you made me feel specialGenuine Hotels.com guest review
"Good craft beer bar 200 feet away!"
The staff was pleasant although I did witness a staff member yelling at an unknown woman in a van from my window. The exercise room is clean and well equipped although I would've preferred some weights heavier than 25 pounds. Cont breakfast is a boring breakfast but I don't hold that against them as it is the standard. Room was clean, parking plentiful, […] wifi fast. There is a craft beer bar opening about 200 feet away soon which will make me stay here again the next time I am in GR. Read moreGenuine Hotels.com guest review
Very clean and great breakfast bar in the morning! Close to the expressway, but not noisy at all! Will stay there again!Genuine Hotels.com guest review
"Clean and convenient location"
Very friendly and wrlcoming staff, large and very clean room. Right off interstate, easy to get to.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Grand Rapids East, MI Dear Joanne, Thank you for your compliments and we hope to see you again next time your in Grand Rapids.
The only negative was the handle to the shower fell off. Looks like it was missing a screw. I was able to twist it back on temporarily to shower.Genuine Hotels.com guest review
Excellent facility, 5 min drive to to Meijer Garden and good restaurants, easy access to downtown..Genuine Hotels.com guest review
A friend and I traveled from WI to Grand Rapids, MI. We stayed for 2 nights and we were both very happy with the accomodations.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Grand Rapids East, MI Dear Verified Traveler, It is great to hear you we satisfied with your two night stay. Please come back and stay next time your in town!
The hotel rooms were nice. Beds were comfortable and the staff was alwsys friendly. I would stay there again!Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Grand Rapids East, MI Dear Verified Traveller, Thank you for your generous comments, we always strive to be the cleanest and friendliest hotel around!
"It is in a good location."
Nice clean hotel and very helpful staff. There was a very good breakfast in the morning. And hotel was located close to things in the area.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Grand Rapids East, MI Dear Mike, Thank you for your comments about the cleanliness, helpful staff and breakfast we hope you consider us next time your in Grand Rapids!
"Close to Meijer Garden & Sculpture Park"
Just about everything about this motel was pleasing with the exception of one persistent annoyance. There was an audible droning sound in my room from some unknown source that would not let up all through my stay. It was not immediately noticeable, but after a while when all else was quiet, that's when you noticed the continuous sound that would not […] go away. Upon checking out, I notified the front desk agent who assured me that it would be looked into. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Grand Rapids East, MI Dear Matz, We have looked into that problem and it seemed to be a air conditioning unit on the roof. We apologize for any inconvenience it may have caused you and we hope you consider us next time your in town.
"My third stay"
This is my third stay. I love this hotel. The only issue I have is that you cannot walk to anything (Beltline is not walkable), so you have to take a taxi...that said, it looks like there is going to be a restaurant (Malarky's) that will open in the same parking lot. Overall, the people and service are always wonderful. Thanks!Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Grand Rapids East, MI Dear Michael, We appreciate your comments about our hotel. In answer to your comment about the restaurant in our parking lot; Malarky's in now closed and they have been remodeling it to open Gravity which should be in business in mid November.
"Outstanding quality, Remarkable Service"
We booked this hotel to be close to the Meijer Sculpture Garden and music venue (3 minutes away). So close to the concerts, the musicians have reportedly been seen staying here. Founders brewery is minutes away. The rooms were updated and big. The staff was friendly and helpful. Breakfast was hearty and well organized. We enjoyed the large pool and […] fitness room. There were no eating establishments within walking distance. You must see the museum quality armed forces tribute display in the lower level. We will certainly be back to see the President Ford museum. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Grand Rapids East, MI Dear rds, We appreciate your comments about our hotel and especially about our little exhibit on our lower level honoring our troops. Hope you come and see us again in the future.
This is a very clean, comfortable, and well thought out hotel. There is 2 nice outside table and rocking chair areas available for guest. One is for smoking, one is non-smoking. Everything is kept so clean and well kept. The breakfast was very good and the staff was all so friendly. The pool area was really fun, and even had pool toys available that […] added to the excitement for the kids. If all Country Inn's are like this I'll be seeking them out. Thanks Grand Rapid. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Grand Rapids East, MI Dear Michelle, Thank you very much for your review and sorry about the late response. We are so happy to hear you enjoyed our pool, sitting areas, and friendly staff and hope to see you next time.
Totally satisfied time. No complaints; all good things.Genuine Expedia guest review
"Everywhere else was booked"
I was thankful to get a room in grand rapids that day. My usual hotels in the Hilton chain were all booked up Marriott too. The staff was Nice however they put me in a room that had a running ionizer in it. I knew it's not healthy for a human to be in the same room as a ionizer so I left the room and told the front desk. They put me in another room […] but it was a special-needs room. Poorly designed one at that. Again, I was happy to have a room that day just wasn't one of my better hotel stays Read moreGenuine Expedia guest review
"A good downtown alternative"
We were in town for a concert, but all of the downtown hotels were booked. Only 4 mile drive, nice facility, bonus, next door to Frederick Meijer Gardens!Genuine Hotels.com guest review
"Clean, affordable and friendly"
Really enjoyed the nice breakfast! So few places offer warm entrees.Genuine Hotels.com guest review
"Hotel was very nice"
The staff was very accommodating. They worked very hard to resolve the issues I encountered when the room was booked.Genuine Hotels.com guest review
short night the staff was great and the rooms where cleanGenuine Expedia guest review
Staff was great, hotel was incredibly clean and very quiet. Loved it. Will stay there again.Genuine Expedia guest review
"Nice hotel right off of express way"
Very nice hotel. Easy check-in and nice staff. Room was clean and there were a lot of available cable channels.Genuine Expedia guest review
"Close enough to G. R. without all the hassle"
I'm a photographer who had assignments over about a 50 mile radius. The Beltline is a brilliant way to get closer to the areas without having to drive to an "Exit" and than navigate BACK to where you need to go. Oh yes, I will recommend for that reason and your outstanding service and accommodations!Genuine Expedia guest review
"Easy in and out"
Very convenient, staff very friendly and helpful with directions and recommendations.Genuine Hotels.com guest review
Great stay with easy access to highway and city. The TV wasn't working but a quick call to the front desk had a maintenance guy at my door in minutes - just a loose wire. Staff extremely friendly and attentive. Made a reservation for my next visit to the city before I left.Genuine Hotels.com guest review
"Country Inn Grand Rapids East"
We were very happy with the quality of this hotel and the friendliness of the staff. they were very accommodating.Genuine Hotels.com guest review
Staff was wonderful. Had two minor issues with the room that were fixed while we were out. Clean, nice and easy to get to.Genuine Hotels.com guest review
"Perfect except for surrounding businesses."
We loved the hotel and service...all was excellent. The only thing is the location doesn't have very much around it, such as a convenience store or restaurants. This has nothing to do with the hotel itself of course...just something we were looking for close to the hotel and couldn't find anything. The hotel was perfect!Genuine Hotels.com guest review
We love this chain of hotels. Staff was polite and friendly, very clean and shiny lobby. The kids love the cookies at the front desk and breakfast was different every day. Quiet, too.Genuine Hotels.com guest review
"Good location and value"
Absolutely nothing to cplaining about! Great place to stay after shopping all day.Genuine Expedia guest review
"Stay at hotel"
This is a nice hotel for the value, clean pool and fitness area. Continental breakfast was delicious, lots of options for everyone, which makes the price even better.Genuine Hotels.com guest review
"Easy on/off expressway"
Nice hotel. Spacious room. Clean. Friendly staff. Breakfast ok.Genuine Expedia guest review
"Great place to stay"
Good breakfast, very friendly staff and conveniently located to area attractions.Genuine Hotels.com guest review
"Very clean and comfortable hotel"
The hotel was very nice and clean. The staff was friendly. The breakfast was really good.Genuine Expedia guest review
The hotel staff was very friendly, very close local attractions. The only improvement is the breakfast, especially the eggs and bread items. Overall I would recommend this hotel if staying the Grand Rapids area.Genuine Hotels.com guest review
"Nice place to stay in Grand Rapids"
Easy on and off the freeway for access to the city, facilities are up to date and comfortable.Genuine Hotels.com guest review
"Couldn't have been better!"
Great hotel in every respect...clean, new, best breakfast buffet we have ever had at a chain hotel.Genuine Expedia guest review
"My Trip to Grand Rapids"
Nice hotel with nice amenities....room clean, pool and hot tub clean, king bed, fridge and microwave in room. Couch was a little worn but adequate and nice change from watching tv from the bed. 10 minutes to downtown without the downtown price! Oh and breakfast bar had lots of fresh choices. This really is a deal you can't be beat.Genuine Expedia guest review
"Good complimentary breakfas"
Had to wait outside r room after checkin while housekeeping was in there vacuuming and talkin on cell.Itwas the wrong room..not the king bed we had reserved and so had to go back down to get the correct room. The hot tub was dirty which was dissapointing.It was overall clean thoe and has good breakfast.Genuine Expedia guest review
Excellent! I had a great experience: clean room, friendly staff, and nice accommodations!Genuine Hotels.com guest review
"Recently updated and comfortable"
Booked this hotel because my granddaughter was in a cheerleading competition. The staff was very welcoming. The room I booked had 2 queen size beds that were very comfortable. The hotel was recently update and looked great. The complimentary breakfast consisted of fresh fruit, yogurt, 4 cereals, eggs, canadian bacon, waffles, hot oatmeal,various breads,juices, […] coffee and teas. I would stay here again. Read moreGenuine Expedia guest review
"Decent place to stay"
Nice hotel, great location, breakfast wasn't too bad, and rooms were clean.Genuine Hotels.com guest review
"Close to downtown. 5-10 minutes away"
Attending a concert at Devos Center. An easy commute. First class hotel with friendly staff. They even scraped my windshield before leaving.Genuine Expedia guest review
Great !Genuine Hotels.com guest review
"Loved not having to deal with animals!"
The hotel was very clean, as were the rooms. I specifically chose the hotel because animals/pets were not allowed, which is as it should be. The coffee and snacks in the lobby were lovely and helped to provide a warm and welcoming atmosphere. There were a number of restaurants near by which was nice as well as being fairly close to the Amtrak Train […] Station. Read moreGenuine Hotels.com guest review
"Close to family"
Kids enjoyed the pool. The breakfast was fantastic!Genuine Hotels.com guest review
"Family of 4"
Great place to stay. Clean pool and clean rooms which is important with kids.Genuine Hotels.com guest review
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