All hotels in Morro Bay, California, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here290 Atascadero Rd, Morro Bay, CA, 93442, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 580 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.7
  • Comfort
    3.8
  • Condition
    3.6
  • Neighborhood
    3.6
3.0 / 5Good
"Weak Coffee and Juice"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The coffee and juice were weak...Think I was bitten by either spiders or flies.....in other words NO BUENO.
Genuine Hotels.com guest review
1 night romance trip Nov 3, 2014
A Traveler
US
3.0 / 5Good
"Nice stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Came into town for a triathlon. Just needed a place to stay. It was perfect for that. Not the best location if you want a morro vacation. But it was good for a place to sleep.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
Thomas
US
5.0 / 5Outstanding
"Great stay for budget conscious"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is everything someone needs when traveling on a budget. Rooms are new, comfortable and clean. Rates are great and staff is nice and helpful.
Genuine Hotels.com guest review
1 night trip with friends Oct 28, 2014
Beatriz
US
4.0 / 5Excellent
"Comfortable & Affordable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our stay with our 90 year old mother was very relaxing and enjoyable. Family Suites are connected rooms with 1 bathroom. The staff was very helpful and kind. This is a small gem.
Genuine Expedia guest review
Other trip Oct 29, 2014
Zingal
US
3.0 / 5Good
"Close to beach and reasonably prices"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Very nice staff. Room older but clean. Cars drag raced next to hotel and some gursts argued nightl, which is not in their control but made it noisy. Clean room.
Genuine Expedia guest review
Other trip Oct 26, 2014
AuntX5
US
5.0 / 5Outstanding
"Great stay in Morro bay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
great value for money.
Genuine Hotels.com guest review
1 night romance trip Oct 23, 2014
A Traveler
US
4.0 / 5Excellent
"Very accomondating"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed 3 nights and even though they were going through upgrading of rooms and services we were pleased with our stay and especially the managers who were very nice. As I mentioned they are in the process of upgrading rooms and services.
Genuine Hotels.com guest review
2 night trip Oct 21, 2014
Lori Gnderson
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The best $65 room I've ever stayed in. Much better than I thought it would be. Nice view, close to the beach and shopping. Very pleasant. I will stay there again.
Genuine Hotels.com guest review
1 night trip Oct 19, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice property, next to the freeway,about 10 minutes from the beach. Close to Hearst castle. Continental breakfast typical, coffee unbelievably weak. Very nice newly painted rooms. Next to a short bike/ walking trail, and a park for the children.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay on route to san fransico."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent stay for the price we paid. Close to sights, nice walk in the morning to look at the rock and the surfers beach, just ask at the desk. Staff very helpful. I believe family run. Nice people.
Genuine Hotels.com guest review
1 night romance trip Oct 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay Super Sweet Suite-a great 2nd choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a super deal despite being on top of a motel six and have the power plant as a back drop. Uber pleasant staff with a less expensive breakfast. I would stay here everytime in morrow bay when the other motel with a similar name is booked.
Genuine Hotels.com guest review
1 night trip Oct 9, 2014
Mrs. AMoore
US
4.0 / 5Excellent
"close to all must-see sights"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good location but people in surrounding rooms very noisy!!!!
Genuine Hotels.com guest review
1 night trip Oct 3, 2014
Steven
US
5.0 / 5Outstanding
"BEST -N- CLEAN"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I have stayed at this hotel before and was very pleased. I recommend it to everyone. People are friendly, very clean.
Genuine Hotels.com guest review
1 night family trip Sep 28, 2014
Maria
US
2.0 / 5Fair
"Overpriced"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
We stayed over on a weekend. I decided to try this place as where I wanted was booked. For what we paid it was a big let down. It was clean enough. It's probably been recently remodeled. It was weird to see a room without a desk, dresser, whatever. Maybe that's the way of the future. Just the TV mounted to the wall. I could care less about the decor, but the girlfriend didn't care for it.
Genuine Hotels.com guest review
1 night romance trip Sep 27, 2014
Patrick
US
4.0 / 5Excellent
"Would stay there again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was our first time staying at The Shores, and we will be back. The hotel was very clean with a large spacious room, a comfortable bed, and everyone there was very helpful and friendly. Great experience!
Genuine Expedia guest review
Other trip Sep 29, 2014
Kasey
US
4.0 / 5Excellent
"You get what you pay for"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The motel was overall good. The room was ok, the cleanliness was fine, the breakfast is very basic, the internet was good. Considering the low price, this motel is a good quality/price deal. I would recommend for a overnight stay in Morro bay. Although, you might want to ask to not stay too close to the reception/breakfast area because in the morning the workers make a lot of noise.
Genuine Hotels.com guest review
1 night trip Sep 24, 2014
Audrey
US
4.0 / 5Excellent
"Well run comfortable facility close to the beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Spent three days at this facility which is right next to Highway 1. The noise levels were non existent at night when you are sleeping. The bed was very comfortable and the cleaning staff was very good. Check in was really easy and the staff were friendly and helpful. Parking was always easy at any time of the night or day. The free breakfast was not worth getting up for, but with several excellent old school cafe's within minutes it was a non essential. There is a spa available and is very well maintained.
Genuine Expedia guest review
Other trip Sep 26, 2014
Glenn
US
5.0 / 5Outstanding
"I hightly recommend!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We (3 of us) had to work in Morro Bay for 5 nights. We booked the 2 room Luxury Suite. The room was clean and the beds were very comfortable. It also had a jaccuzi tub the three of us fought over after work. The only negative, the suite had only one bathroom. The people were friendly and very accommodating.
Genuine Expedia guest review
Other trip Sep 24, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Outdated,worn room,broken headboard,plastic wrapped mattress,burned out light,70s micfowave,next to highway. Overpriced!!!!
Genuine Hotels.com guest review
1 night business trip Sep 19, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent Guest Service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This hotel was just okay. what made it better was the level of service from the staff
Genuine Hotels.com guest review
1 night business trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"Easy highway access"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
The location of the hotel made it easy to find and it was close to the highway and gas station, room was very quiet, Staff was extremely friendly and helpful, had tons of information regarding Central Coast sights, we enjoyed the jacuzzi after a long day of sight-seeing, my only complaint was that the breakfast was very basic, without many selections, such as no half and half. Its an excellent choice for a one or two night getaway or if you are driving up the Coast. We would return.
Genuine Hotels.com guest review
2 night family trip Sep 15, 2014
A Traveler
US
3.0 / 5Good
"Bill k&n"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Lite bulbs burnt out in the bathroom. They gave me two light bulbs to replace. Should have charged them A maintenance call.
Genuine Hotels.com guest review
1 night trip with friends Sep 14, 2014
A Traveler
US
4.0 / 5Excellent
"Morro Bay you came to see just out of walking dist"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great room at a great price and with the overhang eves a better place in the rainy season. Only problem is it is not really walking distance to the sights and sounds I came for.
Genuine Hotels.com guest review
1 night trip Sep 11, 2014
jim
US
5.0 / 5Outstanding
"Very nice room at a great price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Well appointed rooms and comfortable beds.
Genuine Hotels.com guest review
1 night family trip Sep 9, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I continue to stay here because of the great service the cleanliness the location. I enjoy my stay here each and every time.
Genuine Hotels.com guest review
2 night family trip Sep 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Price, Clean Room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Convienent location, got a great price compared to similar hotels in Morro Bay, staff is very friendly. Room was clean on arrival and promptly cleaned during our stay. Will definetly book again.
Genuine Expedia guest review
Other trip Sep 11, 2014
JD
US
4.0 / 5Excellent
"Great staff!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Close to the beach with a super friendly staff. Minimalist motel but clean and conveniently located.
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
US
1.0 / 5Poor
"lipstick on a pig"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
The outside was recently painted. but everything else was dirty and smelly.too few towels in the bathroom,will not be staying there again
Genuine Hotels.com guest review
1 night trip Aug 24, 2014
harold
US
4.0 / 5Excellent
"Glad to hear"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Glad to hear they were remodeling soon. The rooms were great but needed some updating with new colors and other things.
Genuine Expedia guest review
Other trip Aug 26, 2014
Karen
US
2.0 / 5Fair
"Don't go to this "Hotel""
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I booked a room here, and by the time I got to the hotel, the room was given to someone else. Incompetent, unprofessional management. The hotel room looked like it was renovated at least 10 years ago (old sheets, blankets, carpet, bathroom etc.) There are plenty of hotels, motels in Morro Bay, you don't even have to book ahead of time (at least not this one)
Genuine Hotels.com guest review
1 night business trip Aug 23, 2014
Attila
US
4.0 / 5Excellent
"Yes, I would stay again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The room was easy to get to, rooms were clean and simple to move around. could have used a comfy chair, but the tale and micro, frig where all very useful.
Genuine Expedia guest review
Other trip Aug 25, 2014
Lynn
US
3.0 / 5Good
"OK location, poor maintenance"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    2.0
It was a nice hotel/motel. The "patio" or "balcony" is kind of a joke. Tiny little space with no separation from your neighbor or space to even put a chair. Ours overlooked a parking lot. The rooms were in pretty bad shape, dents and holes in the walls, chipped paint, stains on the doors and walls. It's ok... but $150 isn't exactly free and you're not even walking distance to town.
Genuine Hotels.com guest review
1 night trip Aug 22, 2014
Steven
US
3.0 / 5Good
"Last Minute Booking"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was easy to find and from the outside looks clean. Good washing facilities (which are important when travelling). The hotel staff are helpful and there plenty of leaflets for restaurants and things to do in Morro Bay. The room was on the small side for 4 and could do with updating however, it was clean.
Genuine Hotels.com guest review
1 night family trip Aug 8, 2014
Cliff
US
3.0 / 5Good
"just stopped for the night on the way home"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
breakfast was very weak
Genuine Hotels.com guest review
1 night trip Aug 15, 2014
nancy
US
3.0 / 5Good
"Ok place to crash, but not impressed."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
This place is so-so. Ok if you're passing through town and need a place to crash (not very comfy, sore back in the morning). If vacationing...shop around for a nicer place, you will wish you had! They were nice upon check in, but my daughter and I were placed in a handicap accessible room, which meant the tv and mirror were lower than normal. Not fun. Might also be reason for my uncomfortable bed? There was a long hair in the shower when I went to use it, but it was late and I didn't want to wait for housekeeping so I rinsed it out myself. The hours for the hot tub are WRONG on the placard in the room!! The actual hours are 30 minutes later, so we missed out on that amenity. When I complained I was just told repeatedly "we'll look into it." The only decent parts were 1) proximity to freeway and downtown, easy to navigate and 2) the breakfast was better than expected. Decent juice, cereal, muffins, toast, yogurt, and boiled eggs. Good deal there. But overall, I won't be back. I also feel it's pricey for what you get.
Genuine Hotels.com guest review
1 night family trip Aug 11, 2014
Heather S.
US
3.0 / 5Good
"Too pricey for the quality"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
It is conveniently located close to the PCH but for the quality of the stay I think the price was too high. There was this strange sewer smell right outside the door. Unfortunately everything was booked in near vicinity hence we had to stay at this location. I wouldnt stay again...
Genuine Hotels.com guest review
1 night family trip Aug 2, 2014
ES1
US
3.0 / 5Good
"Summer Vacation"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
We came to Morro Bay for vacation. We love visiting Avila Beach ( South) and Cambria and Hearst Castle ( North). We unfortunately booked last minute in the summer due to uncertain time off for work. So when we booked we were up against booked hotels or over priced hotels such as this one. The lobby staff we very friendly. When we got to our room it smelled heavily of bleach and the door was wide open in attempts to air it out. Later I found a very crusty brown stain on the blanket of my bed. Some of the light bulbs were out in the bathroom. There were scuf marks along some of the base boards. Some of the nice features of this place is that it had a nice fridge and microwave, the bathroom was nice and clean, there was a balcony ( just big enough to stand on and we had a view of the motel behind us), and it is convienently close to the freeway.
Genuine Hotels.com guest review
2 night business trip Aug 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Convenient location, close to the main part of town but removed enough to be quiet and relaxing. Comfy bed, nice sized room, easy access to all facilities. The only negative was a very small one-the bathroom door frame showed some rust and the low flow shower head was not my favorite (but understandable in the current drought). We will certainly return!
Genuine Hotels.com guest review
2 night romance trip Aug 5, 2014
Kem
US
1.0 / 5Poor
"No chest of drawers, faucet broken, ac not working"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Overall manager tried to be accommodating. Facilities need complete update. Not well taken care of.Sherry
Genuine Expedia guest review
Other trip Aug 7, 2014
retired
US
1.0 / 5Poor
"Horrible Stay"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We paid way too much to stay in this hotel with it's myriad of issues. We got a suite that was two rooms and in order to get into the room, you had to forcibly push. The lights went on every time someone moved in the night and the soap was so small that it washed one 6 year old. The couch that made into a bed was thin and uncomfortable and fell to the ground when you sat down. Parking is limited, the power outlets were all broken, breakfast was a joke. Free breakfast was dry cereal and toast. It was dirty. Would not recommend this hotel and will NOT stay again. Motel 6 looked to be a better option.
Genuine Expedia guest review
Other trip Aug 5, 2014
KJD
US
3.0 / 5Good
"Okay hotel, not for cost though."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
For the cost, it is way out of line. Several blocks from the beach, quite a walk to downtown. Right off 101. Everything in the place was done with least amount of expense. Including breakfast. Right next door was a Motel 6, that looked more updated and very clean for a lot less. People hanging around outside in halls, smoking. Kids running around until 10:30 when we asked them to hold it down, etc., etc.. Not even a pool, which the place next door did.
Genuine Expedia guest review
Other trip Aug 4, 2014
Kristin
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Pleasant stay...Have stayed there several time in the past..and I really like the hotel great location.Like everything else the price keeps going up up up up
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
3.0 / 5Good
"Watch the cancellation policy!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel requires three days notice to cancel reservations. Our plans had changed during our trip, but we had to drive 30 miles out of our way to keep this reservation without losing the first night's deposit. Even though the hotel was sold out the night we stayed there, they would not cancel our reservation without payment. I would not make a reservation again with any property that requires three days notice to cancel.
Genuine Expedia guest review
Other trip Jul 31, 2014
SD
US
3.0 / 5Good
"close to highway"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The Inn is a good stop for a good night rest. Nothing fancy.
Genuine Hotels.com guest review
1 night trip Jul 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed for 2 nights. The room was clean, the staff was very accommodating. Overall pleasant experience.
Genuine Expedia guest review
Other trip Jul 28, 2014
brian
US
3.0 / 5Good
"Please Invest"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
In the 105/105B suite the walls needed major TLC. Wall patches and furniture gouges throughout the whole place was sad. I travel often and have been here a few years ago. The location is great and the park behind the Inn made the trip wonderful with small children. However, I would rather stay at the Motel behind it because of the inside feel. The bedspreads were the same as the past years, but this time had rips and tears. Having purchased my accomodations both times on Hotels.com, maybe this is the room earmarked for us? I normally stay somewhere else when traveling with 1 other, but since there were 6 of us, I opted for the suite. The family who owns/runs the Inn is very nice. When I asked for more towels, the promptly got them for me. Unfortunately, they were still damp from being folded right out of the dryer. The breakfast was great and included cereal, breads, hard boiled eggs, yougurt, coffee and juice. That room was clean and tidy.
Genuine Hotels.com guest review
1 night family trip Jul 22, 2014
Stephanie
US
5.0 / 5Outstanding
"Great Stay in Moro Bay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a fabulous 2 days at the Morro Shores Inn and Suites. I had been to Morro Bay in 1995 with my wife, and now we were back again 19 years later with 4 kids and keen to show them the place. The manager was great – and as we were a large group – he gave us two interconnecting rooms and no extra cost. Very kind – and much appreciated. The hotel is just a few minutes’ drive from Morro Bay – where you can do great Kayak trips and whale watching with subseatours . Great value – would definitely recommend – especially if travelling with kids and you need a little extra space.
Genuine Hotels.com guest review
2 night family trip Jul 16, 2014
Paul
US
1.0 / 5Poor
"Awful and inconvenient"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
By and far the WORST hotel experience. The rooms are musty, the headboards creek, and uncomfortable bed comforter. The hotel MGR asked me to move to another room after my second night because I was occupying a handicap accessible room. I oblige and tell him I have a day activity so the move would have to be early. He agrees. I have to pack up all of my belongings and at about 9:30am ask for my new room. "Not ready, please wait till 11am". I argued that I had morning plans and couldn't wait around. He turns it on me, "but this is for an old lady. Where will he stay?" So I have to take my luggage and belongings with me! So effectively I have checked out and have to check back in. The evening in my new still musty and smelly room, there is a loud and disturbing knock. I ask who it is and they continue to knock. I go to the peephole and there is a guy holding a cable in his hands. Of course my daughter is freaked out now. I told him I need to know his name and the door opens!! HOW SCARY! They attempt to barge in the room and I shut the door (luckily I had the extra lock on). I call the front desk and the awful & insensitive manager says "oh yea there's a cable guy going around. He needs to replace something." THE HECK. I told him it was absolutely unacceptable that he violently knock and then barge in! For crying out loud where is the privacy and safety??? The manager instead turned it on me, "so you don't want cable then?" AWFUL
Genuine Expedia guest review
Other trip Jul 27, 2014
Juli
US
3.0 / 5Good
"To close to the freeway for me"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    2.0
Was a little to close to the freeway for me and the condition of the room seemed like it needed a little TLC but nothing major. Overall a nice room and the hotel was nice. We were only in town for a funeral so was a quick stay.
Genuine Hotels.com guest review
1 night trip Jul 20, 2014
A Traveler
US
3.0 / 5Good
"Very Disappointing"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
We needed room for 2 adults and 4 kids, so the Hotels.com website showed this place as the only choice, at about half a mil a night. What was listed as a "Suite", was actually two adjacent rooms, one with a king, bath and fireplace and the other with two doubles and two sofas. There was no bathroom in the second room and the sofa beds had no blankets, sheets or pillows. One of the sofa beds had the cushions torn badly, presumably because someone had tried to remove them to use as a pillow. I understand that this is high season in this area, but the prices charged are ridiculous considering the low quality of the room. We won’t be back.
Genuine Hotels.com guest review
2 night family trip Jul 18, 2014
Dave
US
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