We went on a trip own to the Portland area over the long weekend and arrived very late approx 1:30 am Saturday morning. We knew our reservations at Springhill were for Saturday night and thought maybe the hotel might have an extra room for us to stay a day early. Unfortunately the young lady at the desk said that they were all booked that evening due […] to a event that weekend in the surrounding area. My family and I decided to just rest up in our vehicle in the parking lot until the morning. At about 5:30am, Nikki noticed that we were still there and offered us room that was made available due to a no show. She checked us in early for Sat. Nikki was very sweet and very attentive to have thought of us that early morning. She went over and above her call of duty. Thanks Nikki. For that we will definitely be a returning customer! Read moreGenuine Hotels.com guest review
For the price this hotel is amazing!Genuine Hotels.com guest review
新しくできれいな、気の張らないホテルです。とはいえ、2部屋構成のsuiteなので、くつろげます。空港への送りも、土曜日の朝6時台でしたがまったく問題なく、気さくなおじさんが連れて行ってくれました。いいホテルです。Genuine Hotels.com guest review
何もかもが広々としているので快適でしたが、一方でリネン類は直してはいただけましたが、滞在中に変えてくれた気配がなかったのは残念でした。また、掃除に関してはリネン同様すべてをクリーンアップしてくれてる感じではなかったのがこちらも少しだけ残念です。そのほかはLANの利用もスムースだし、朝食は普通、サービスも満足です。Genuine Hotels.com guest review
"예약고객에 대한 허술한 예약관리가 치명적 결함"
(1) 예약시 자정쯤 체크인한다는 특별요청을 남겼음에도 방이 배정되지 못해 차로 20여분 떨어진 타 숙박시설로 임시 투숙케 조치되었고 개인적으로 차량을 렌털하고 있었기 망정이지...불쾌, 불편하였음은 이루다 말할 수 없었음. (2) 뿐만 아니라 오후 2시이후에 방 청소를 요청(do not disturb tab 제거 및 housekeeper에게 구두로 요청)하였음에도 저녁에 들어와보니 청소가 전혀 되어있지 않았음 (3) 위치, 환경, 스텝의 친절함, 객실의 청결, 안락함 등은 만족할 만함. (4) 결론적으로 호텔의 전반적인 경영관리를 개선해야 고객만족을 극대화할 수 있음.Genuine Hotels.com guest review
09/12/14 KenandSharon Portland, Oregon
Great location, rates, breakfast, location, and a very friendly and helpful staff. No rush to check-out (noon), and very, very quiet. I stuck around the morning of check out to take care of some office work from my room, it was so restful and quiet. Thanks for a great stay! I will be back!
"Great location, service and hotel!"
08/23/14 pipham Springfield, OR
I'm frequently in Vancouver on business and the Springhill Suites is a great place to stay. The rooms are large and clean. The hotel has a nice breakfast, free internet, and an indoor salt water pool. It is conveniently located near shopping, lots of restaurants, and gas. It is also just a short hop onto the freeway.
"Great hotel with pool and breakfast"
08/10/14 GAlaina Federal Way, Washington
Great hotel. Loved the 2 queens with sofa couch for larger families, kitchenette, pool and breakfast was great! The only complaint was that the breakfast staff could not keep up with the amount of people needing breakfast. They needed to staff another person. Many guests were very unhappy, including us that we had to ask so many times for things. Other than that, I would stay again.
"Great place to stay"
07/24/14 Jakklz Vancouver, Washington
I stayed here for a week when I tookna new job in this area. The rooms are very clean, quiet, and comfortable. The staff is friendly and accommodating. The free breakfast was really good with quality ingredients. Definitely recommend staying here.
07/23/14 tdimiles Garland, UT
Check in was easy and the staff were friendly, fast and efficient. The room was spacious because of the suite design. A small living area with a couch [sofa bed], chair, desk and microwave and fridge. Then a half wall to separate the bedroom with 2 queen beds. I didn't think the beds were that comfortable, but the room was very clean. The pool area was clean and the hot tub was great. I will say that I was surprised that an ice machine is not on every floor. Also there is only 1 washing machine and dryer on the 1st floor for the whole hotel.
07/20/14 Stefan D
Clean hotel with super helpful and attentive staff. We stayed 2 nights over the weekend and had a really good time in Portland. The hotel is located in Vancouver but close to the freeways. Really easy to get there - from there you could also easily get on the freeway to Seattle. Hotel location is also close to lots of shops & restaurants. Just the breakfast room is a little bit too small. Selection of breakfast items is ok, nothing special though. Would definitely stay again
""Great Stay in a Great Location""
05/17/14 durf1 Boise
My wife and I stayed here using Marriott Reward Points. We arrived later in the evening and were quite hungry. The front desk person couldn't have been more helpful. He provided a list of the myriad of restaurants in the immediate area and then pointed out locations of those for the type of food in which we were interested and then directions for one we chose. The room was immaculately clean and the bed extremely comfortable which along with it being so quiet allowed us to experience a very peaceful night's rest. The breakfast offering was ample with a number of choices for those counting calories, i.e. yogurts, fruit, oatmeal, etc., as well as biscuits & gravy with eggs and sausage for those not so concerned with the calories. We'd definitely recommend this hotel to anyone who appreciate great service, attractive accommodations, quietness, and cleanliness.
05/12/14 ravensman Oakton, Virginia
The staff is the most helpful and curtious staff that I have ever encountered. They would not be out of place at a ritz albeit they may come off happier. The rooms were very clean. Pillows were thick and fluffy. Beds were decently comfortable. However every request I made of the staff was catered to immediately and far beyond anything that should be asked. I couldn't get a rental car so the shuttle acted almost like a private driver. Stay with no one else if you visit here
"Right Next to the Columbia Tech Center"
If you are looking for comfort, price, location, and friendly people--this is it! You can walk to all places - restaurants and stores alike. The rooms are exactly the same in any other Springhill - anywhere! The service is great. Free breakfast. Wish the fitness area was more than 2 treadmills and an elliptical.
"Nice area, staff helpful."
04/30/14 Sharon H Willits
Stayed here in April on a trip to Seattle. I used Priceline this time but I have stayed here before and paid a AAA price. No mention of Priceline and being pre paid, I am not offended by the mention but some folks are. The area offers many choices of food and groceries. There is a Whole Foods across the street. We love to go get food and come back a kick back on the couch, watch some TV and relax. Small sink, refrigerator, microwave & coffee maker in the living room area. Guess if there were more than 2 of us, it might be a bit small but we like it Bathroom is large, sink outside of bathroom but in it's own sectioned off area,not seen from the living room. Beds & pillows super comfy. No problem with getting extra pillows, as I sleep practically sitting up due to sinus issues. I did have an issue with the shower. The water was either cold or scalding. Very difficult to get it in between. Which meant either shivering or letting out a quick scream when it turned hot. Noticed the little sink in the livingroom had VERY hot water! The breakfast is very nice. It offers more than just carbs. There were ggs, sausage, yogurt & fruit along with the usual muffins, bagels, & waffle makers. The Breakfast Room attendant (Asian man) was VERY good and attentive. Large area for sitting. Stayed in many areas with breakfast rooms that offer a couple of tables and it can be a pain to find one to eat at. Not here! The front desk checking in and checking out were friendly and although we know the area well, I heard them offer help to many who were looking for stores, restaurants, bars, etc. I know it is in a tech business area but we like that there is plenty of things around it, not hard to get back on the highway. Will stay there again.
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