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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Guests can pamper themselves with a trip to the onsite spa, which has 12 treatment rooms.
Chinese Restaurant - This restaurant serves lunch and dinner.
Western Restaurant - This restaurant serves breakfast, lunch, and dinner.
German Style Restaurant - This restaurant serves lunch and dinner.
24-hour room service is available.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a steam room, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Quiet & Relaxing"
Hotel is perfect for a quiet escape, but not convenient to restaurants, activities etc. Hotel food was very expensive $150 buffet diner for 2 without alcohol, $8 water-soda-juice by the pool. Bathroom set up is unique - a roll up shade separates bathroom from the other areas. Shower and toilet areas have frosted glass doors for minimal privacy. Turning […] a light on in the bathroom floods the bed with light as well...used our cell phones as flashlights to not disturb each other. Read more
"凱賓斯基三亞酒店 (Narada Resort & Spa Sanya) - 2nights"
excellent service!!!!! nice room~~ however, the food and drinks provided/ available could be nicer, and the pool could be cleaner, apart from these minor issues, the hotel overall is a paradise
"君澜-性价比很高的五星度假酒店"
This guest did not leave a comment.
"凱賓斯基三亞酒店"
本人於4月1日至4月5日入住凱賓斯基三亞酒店.發生兩件不愉快的事情. 1) 前台服務 本人因Hotels.com的問題,在CHECK IN時未能即時入住酒店, 前台服務員要求本自己私下再預附RMB8500的押金. 而本人於4月2日上午再到酒店前台,要求酒店發出証明敘述事情經過, 但酒店職員多番推搪,並隨意列一些與此事無關的資料給本人,敷衍了事. 本人要花近一個小時及多次強烈要求, 酒店職員才去嘗試完成本人要求. 2) 酒店車輛司機態度惡劣 4月4日晚上 本人向貴酒店服務員預約車輛於4月5日上午7:30 由酒店去鳳凰機場,當時酒店服務員回答預約無問題, 車費RMB35. 4月5日上午7:30 本人準時上車, 在車子啟動後司機說:"車費不是RMB35,而是RMB50. 因為在上午8:00前要收附加費."本人隨即叫停車, […] 回酒店向服務員 查問清楚.該司機即時表示不滿並以惡劣的語氣說:"你們來旅遊, 香港人嗎,15元都不肯付,我今天為了收你們,早上5點多起床,還甚麼,甚麼的....." 本人說:"不是錢的問題,而是我和酒店說好價錢,你不能現在多收" 於是本人就提行李下車.向酒店服務員反映司機的問題,並表示要轉 另一輛汽車.但是司機仍然很不禮貌地說:"你們出來旅遊,發甚麼脾氣, 你們以為在家嗎".雖然最後酒店前台副理能幫本人找另一輛汽車,去機場. 酒店是5星級的, 車隊是酒店的, 為什麼司機可以擅自加費, 為什麼司機自己有錯時可以對客人態度那麼差?酒店是怎樣管理的? Read more
"三亚的君澜"
优点:酒店服务很好,环境整洁,房间宽敞,阳台很大,尤其啤酒很好。 缺点:酒店外环境太差,去市区远,好在酒店有定点班车。 如果就在酒店内休闲,是很不错的选择。非常不错的酒店。
"三亚君澜度假酒店-适合带儿童的家庭"
这家酒店的儿童设施很周到齐全。地理位置较偏。酒店餐饮超贵,餐厅的一听可乐45元+15%服务费,不得不每天打的100元(来回)到市中心去用餐。别的都确实不错,私家海滩也不必过街。还是可以推荐给朋友的。
"ОЧЕНЬ ГРЯЗНОЕ МОРЕ (КУПАТЬСЯ НЕЛЬЗЯ)"
Отель шикарный, территория супер, много зелени, оригинальный ландшафт, лучший на Хайнане. Мы были и в Хилтоне и в других 5-ках, но этот не имеет сравнения ни с чем на Хайнане. Пляж огромный, почти нет туристов, но в море КУПАТЬСЯ НЕЛЬЗЯ, ОНО ВСЕГДА ГРЯЗНОЕ. Мы рискнули, результат - я, жена и двое детей вышли из море вымазанные в МАЗУТЕ! Так повторялось […] все время, пока нам на ресепшене не сказали, что купаться НЕЛЬЗЯ. Ни один, повторяюсь, ни один китаец не был замечен в море!!! У нас был этот отель зарезервирован (два номера) на все 10 дней, однако мы решили отправиться на поиски чистого моря, и забронировали другой отель на другом курорте, предварительно выведав, где меньше всего грязи в воде. Однако, проехав почти все курорты по южному побережью Хайнаня, мы выяснили, что море наполнено мусором везде! Чистоты там НЕТ! КУПАТЬСЯ мы не разрешали детям на протяжении всего отпуска. В результате, плюнули на море и уехали в джунгли, там было здорово. ТАК что те, кому нужно море, на Хайнань ехать нельзя!!! МОРЯ ТАМ НЕТ! Read more
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