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1 room,  2 adults 
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Room 1:

Hilton Garden Inn New York/Chelsea - New York

40.746478, -73.991579
3 stars
121 W 28th St, New York, NY, 10001 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $159
available on 06/23/13
Price Match Guarantee
4.4 695 5

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    Hilton Garden Inn New York/Chelsea
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    1 room,  2 adults 
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    Landmarks near Hilton Garden Inn New York/Chelsea

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    Overview of Hilton Garden Inn New York/Chelsea - New York

    Set in Manhattan's vibrant Chelsea neighborhood, Hilton Garden Inn New York/Chelsea is within easy reach of the neighborhood's galleries, restaurants, and nightlife--as well as some of the Big Apple's most popular attractions. See a concert at Madison Square Garden, just 4 blocks away, or shop at Macy's massive Herald Square department store, 6 blocks from the hotel.

    A half-mile from Hilton Garden Inn, the landmark Empire State Building rises 102 stories above the city. Get there early: the lines are as famous as the views from the observation deck. Theater lovers can take a quick taxi or subway ride to Times Square, a mile from the hotel. And if you're in town for a conference, Jacob K. Javits Convention Center is less than 1.5 miles away.

    Start your day of sight-seeing or meetings at Hilton Garden Inn's American Grill, which offers a daily breakfast buffet and à la carte selections. In the evening, enjoy a cocktail in the Pavilion Lounge. The 24-hour Pavilion Pantry sells snacks, drinks, and ready-to-cook meals (easy to heat and store with guestroom microwaves and refrigerators). The complimentary fitness center is also open 24 hours, so there's no excuse to miss your workout.

    When it's time to call it a day (or night), return to your modern guestroom and unwind with a movie on the flat-panel HDTV. Need to finish up some work? Wireless and wired high-speed Internet access is complimentary throughout the hotel, and you can print remotely to the 24-hour business center at no charge. Relax with a dip in the tub stocked with Neutrogena bath amenities.

    Image of Hilton Garden Inn New York/Chelsea, New York
    4.4 out of 5 Excellent (695 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I enjoyed it, great location. Thank you hotel.com, you guys are great! Let me know whenever there are good deals to NYC hotels, I would like to go back... soon:) by a Hotels.com guest on 06/11/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Two Double Beds Roll In Shower

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • Iron/ironing board
    • Microwave
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    One King Bed City View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • Iron/ironing board
    • Microwave
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    Group Rate

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • 1 king
    Premium bedding. Desk. Flat-panel television with premium cable/satellite channels and pay movies. Complimentary wired and wireless Internet access. In-room safe. Complimentary newspapers. Refrigerator and microwave. Shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains, clock radio, and electronic check-out. Air conditioning.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • Iron/ironing board
    • Microwave
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    Two Queen Beds City View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • Iron/ironing board
    • Microwave
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    One King Bed Roll In Shower

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • Iron/ironing board
    • Microwave
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    King Evolution

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This guestroom has 1 king adjustable Garden Sleep System Bed. Furnishings include a desk with a Herman Miller Mirra chair. The flat-panel HDTV provides HBO and pay movies, and the clock radio has an MP3 dock. Wireless and wired high-speed Internet access and remote printing to the 24-hour business center are complimentary. A compact refrigerator, microwave, and coffee/tea maker are provided. The bathroom has a shower/tub combination and Neutrogena bath amenities.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • Iron/ironing board
    • Microwave
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    2 Queen Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This guestroom has 2 queen beds. Furnishings include a desk with a Herman Miller Mirra chair. The flat-panel HDTV provides HBO and pay movies, and the clock radio has an MP3 dock. Wireless and wired high-speed Internet access and remote printing to the 24-hour business center are complimentary. A compact refrigerator, microwave, and coffee/tea maker are provided. The bathroom has a shower/tub combination and Neutrogena bath amenities.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Electronic check-out
    • Flat-panel TV
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HDTV
    • In-room safe
    • Iron/ironing board
    • Microwave
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 3 PM
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Number of buildings/towers - 1
    • Number of floors - 22
    • Parking nearby (surcharge)
    • Restaurant
    • Total number of rooms - 169
    • See more facilities
      • Self parking (surcharge)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Direct-dial phone
      • Flat-panel TV
      • Free Wi-Fi
      • Free wired high-speed Internet
      • HDTV
      • Microwave
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Premium TV channels
      • Refrigerator
      • Shower/tub combination
      • Voice mail
      • Wake-up calls
    • Services
    • Fitness facilities
    • Grocery store
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Tour assistance
    • View more services
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Concierge services
      • Express check-in
      • Express check-out
    • Business & Event
    • 24-hour front desk
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    American Grill - This casual dining room hosts a daily buffet breakfast with waffles, fresh fruit, and pastries. An à la carte menu is also available.

    Pavilion Lounge - This lobby lounge offers beer, wine, and cocktails from afternoon until late evening.

    Pavilion Pantry - Located by the front desk, this 24-hour convenience market sells snacks, beverages, and ready-to-cook meals.

    Recreation

    Open 24 hours, the complimentary fitness center provides free weights and cardio machines equipped with individual TVs.

    Within 1.5 miles of the hotel, the Chelsea Piers sports and entertainment complex offers a golf club, basketball, bowling, ice-skating, and other sports.

    Notification and fees

    The following fees and deposits are charged by the property at either check-in or check-out.

  • Self-parking: $35 for 24 hours. No in/out privileges.

  • This list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in New York, New York, United States
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    Area map

    A short guide to Chelsea

    West Chelsea with its hundreds of galleries and studios is the center of New York’s visual arts community and the neighborhood is also home to a thriving gay community. For its string of nightclubs, West 27th Street is known as Club Row. Historic sites have found new purpose like Chelsea Piers, which was converted to a sports complex, and High Line, an elevated rail line transformed into a park.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • 28 St. Station (7th Av.) - 200 yards
    • 28 St. Station (Broadway) - 300 yards
    • Fashion Institute of Technology - 300 yards
    • New York Penn Station - 300 yards
    • Manhattan Mall - 400 yards
    • New York W 32nd St. Station - 400 yards
    • Madison Square Garden - 400 yards
    • Penn Station - 400 yards
    • Penn Plaza Pavilion - 400 yards
    • New York 23rd St. Station - 500 yards

    0.50 - 1.0 mi

    • New York West 30th Street Heliport (JRA) - 1700 yards

    1.0 - 3.0 mi

    • New York East 34th Street Heliport (TSS) - 1.1 miles
    • New York East 60th Street Heliport (JRE) - 1.9 miles

    3.0+ mi

    • New York Downtown Manhattan Heliport (JRB) - 3.2 miles
    • 103 St. Station (Lexington Av.) - 3.8 miles
    • New York LaGuardia Airport (LGA) - 6.6 miles
    • Teterboro Airport (TEB) - 8.4 miles
    • Newark Liberty Intl. Airport (EWR) - 10 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Linden Airport (LDJ) - 16 miles
    • Caldwell Essex County Airport (CDM) - 17 miles
    • Morristown Municipal Airport (MMU) - 23 miles
    • White Plains, NY, United States (HPN-Westchester County) - 29 miles
    • Farmingdale Republic Airport (FRG) - 30 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 31 miles
    • Belmar Monmouth Executive Airport (BLM) - 40 miles
    • Princeton Airport (PCT) - 43 miles
    • Islip MacArthur Airport (ISP) - 47 miles
    All hotels in New York, New York, United States
    Reviews
    • All (695)
    • Business (72)
    • Romance (50)
    • Family (124)
    • Friends (76)
    • Other (373)
    4.4 / 5
    Excellent

    Score breakdown (from 695 reviews)

    • 5.0
      (341)
    • 4.0
      (292)
    • 3.0
      (43)
    • 2.0
      (14)
    • 1.0
      (5)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.4
    • Comfort
      4.3
    • Condition
      4.4

    Reviews: Overall

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    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I enjoyed it, great location. Thank you hotel.com, you guys are great! Let me know whenever there are good deals to NYC hotels, I would like to go back soon:)
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Close to subways and centrally located."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place to stay- clean, friendly staff, easy access to transportation, great rate.
    Genuine Hotels.com guest review
    6 night trip with friends in May 2013
    Toni
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "Convenient Location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel's location was very convenient and easily accessible by subway. It was a bit hard to find the hotel once I got on 28th street because of the construction that was going on next door that blocked the front of the hotel. Once I got there everything went smoothly and I was able to check in an hour early. The room was a bit smaller than I had […] expected, but it was clean and the staff was very pleasant. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    jlma
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Great stay!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I liked the hotel very much and the location. The room was super clean with a great view of the street, and being in the flower district, it was a nice view every morning! The personnel were very attentive and caring, and I had the necessity to use the business center which was well-equiped and clean as well. The location of the hotel was ideal for […] our getaway, close to everything we were interested in seeing and experiencing. The only drawback was that the bed had a mattress which had been worn down on my side of the bed which made sleeping a little uncomfortable since I sleep face down. But, will definitely stay at this hotel again!!! Read more
    Genuine Hotels.com guest review
    3 night romance trip in May 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Zero Complaints"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was beyond great - decently spacious rooms and bathroom, ideal location, clean, helpful staff, comfortable beds, complimentary wifi, and convenient mini fridge and microwave. All at a great price! Would definitely stay here again
    Genuine Hotels.com guest review
    4 night trip with friends in May 2013
    Felicia
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Perfect!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved it! Above my expectations...
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    MSouza
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Wonderful location, condition, service & price!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I loved staying at this hotel! My friends and I are young professionals who like to go on weekend trips, but can't afford expensive hotels. We're used to paying for cheap hotels and getting a lousy, dirty room and cut-rate service, with the logic that we'll at least have some extra cash to go out and experience the location. This hotel room was comparatively […] inexpensive for a Saturday night in NYC and was near Irving Plaza, where we were seeing a concert that night. I didn't expect much, but my whole experience at the Hilton was great. The staff was incredibly friendly, polite and beyond helpful, and the room was spotless, updated, and cozy. The hotel has a partnership with the parking garage down the block, so parking was pretty cheap (albeit a little bit of a walk to the hotel). We had a great time and were thrilled to finally have a more upscale hotel experience on a budget. We'll be back - thank you! :) Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Tara
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Good"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel stay was good until 1am, room next to me had a party until 5 am... Staff at hotel do not stop them..
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Miken
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Great hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I highly recomment the Hilton Garden Inn-Chelsea. The neighborhood and hotel are quiet, the staff is very friendly, room was comfortable and clean. A subway stop is just at the end of the block, and other attractions are very close.
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "Excellent service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Excellent service, very clean and pleasant staff. Would definately stay here again. Great location!
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    Lauri
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Friends rocking with Eric Clapton and Muse"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    With 3 concerts over 5 nights, we needed 2 queen beds close to Madison Square Garden. This hotel was our perfect launching point. 3 block walk to the Garden and Penn Station. 1 block to subways. Very comfortable beds (we both have tempur pedic at home) and enough room for 2 guys staying together to not feel cramped. The hotel staff was great... polite, […] helpful and attentive. Read more
    Genuine Hotels.com guest review
    5 night trip in Apr 2013
    Steve
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Best Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect stay. Everything was fantastic. I recommend it.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "convenient"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    good location comfortable rooms
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    SE
    US

    Hilton Garden Inn New York/Chelsea - New York
    2.0 / 5
    Fair
    "Terrible front desk staff"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    I arrived at the hotel around 3:15 they did not have rooms ready (check in time is 3:00) so I leave my bags go grab something to eat come back around 4:30. The lobby is not packed anymore and seems like rooms are now ready, I get to front desk and the lady tells me my room is still unavailable. I tell her this is pretty ridiculous and she then tells […] me well we have people waiting since 8 am... I said ok so you can't check for any other rooms in the whole hotel? She then tells me with an attitude, no that's the only room we have and you need to wait there is nothing more I can do for you. I am still standing there as 3 other people get checked in and I told her well why Is it that all these people can check in but I can't? She said you need to just wait I can't help you. I finally get my room around 5:00pm which is Crazy. I don't reccomend this hotel the staff is not friendly and you may have to wait till 5pm to get a room. The attitude I got from her was ridiculous to where I would never stay in that hotel again Read more
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Jamie
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    ray
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Josh
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "Great Hotel in Flower District - Clean Convenient"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay at the HGI Chelsea. The only real issue we had was not the hotel's fault: screaming neighbors at 3 a.m. on Daylight Savings Time night! The place was clean, staff was friendly, the elevator is fast, the room spacious! We didn't eat there - why eat hotel food when you're in NYC?? I recommend this place. Very convenient to take cabs […] where you need to go, and they run between seven and ten dollars -very convenient to see more of the city instead of zooming about in the subway. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A. Smith
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Subway station at the end of the block"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a nice change to be away from the hustle and bustle of Times Square/5th Ave. The hotel is in a quieter area and we were able to explore the area south of 34th St. The #1 train stop was at the end of the block so it made it easier to go virtually everywhere. The hotel was clean, comfortable and perfect for what we needed . The staff were nice […] and helpful. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "we will be back"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Very accommodating, clean and great location!
    Genuine Hotels.com guest review
    Business trip
    Mar 8, 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "EXCELLENT STAY"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My stay there over the weekend was perfect, since the moment I checked-in to when I left the hotel. Everyone in the staff was friendly and helpful. Rooms were clean, comfortable and well kept. The only minor inconvenience was that during busy hours you had to wait a while for the elevators. If you driving, the parking lot affiliated to the hotel is […] about 1,5 block away. Read more
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Y. Iwamoto
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "centrally located"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Safe area
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    dPavkov
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    Brian
    US

    Hilton Garden Inn New York/Chelsea - New York
    2.0 / 5
    Fair
    "not too clean; uncomfortable room/bed"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    I booked a non-smoking room and was given a smoking room. Also, the floor was filthy and the bed very uncomfortable.
    Genuine Expedia guest review
    Other trip
    Feb 20, 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We have stayed here several times and love the location. It is convenient to everything we need. We take the bus from Maryland and the hotel is just a few blocks from the bus drop off. The hotel staff is very friendly and helpful. The beds are very comfy too.
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Much better than expected at a great price!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Feb 2013: Cleanliness of room/hotel: The room was small but not as small as most New York hotels. The bed was very comfortable with an adjustable mattress. There was a small refrigerator and microwave and a coffee maker all nicely placed within the small but cozy room. Quality of service: Exceptional! Front desk staff was very professional and courteous. […] Five stars for customer service! We had arrived early and our room was not ready yet. However, they did allow us to check in and to hold our bags until our room was ready. Hot apple cider was always fresh and available in the lobby from the moment we checked in. We had to call for facecloths and for a check on our TV, an attendant was there within less than five minutes each time. At checkout they also offered to hold our luggage until we were ready to depart the city. Hotel amenities: Small but a very convenient, very clean and well-kept hotel. We did not use the restaurant on-site or the small bar area. Easy connect with the free Wi-Fi service. FYI there was no evidence of parking on site, but we did not drive into the city. Hotel location: This was a great location close to Madison Sq., Gardens. There was construction going on right outside the hotel which was in full operation early in the morning, however that did not bother us. The neighborhood was not clean however we did not pay to sleep outside :-). Our best weekend getaway hotel stay to New York ever! Read more
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    MBBJ
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "Great Hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    The room was good for a quick stay in NYC. Very close to 34 Street and Macy's which was awesome walk there everyday. If you want someplace to stay to shop this would definately be the place. Also there is a one train right there as well. After a long day of shopping it feels good to stop right by the hotel. The people were freindly and always there […] to help. And the rooms was clean. My only thing is that the refrigerater was making noise towards the end of my stay and was hard to sleep with the noise is was making also the television remote did not respond at times. Read more
    Genuine Hotels.com guest review
    5 night business trip in Feb 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Great hotel for the family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a wonderful experience the staff was very nice to us and it was easy to go to the garden and when we need a taxis for 5 they went out of they way to get not one but two.
    Genuine Expedia guest review
    Other trip
    Feb 14, 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "Would stay there again"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Liked the hotel. Nice city view from room. Very quiet. Only trouble was that bottom sheet would not stay on bed (sheet was too small for mattress).
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    Ron
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    3.0 / 5
    Good
    "Decent, but could use an update"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    1) Room size: standard for NYC 2) hotel location: not super hip, but good if you need access to mid-town offices; easy subway 3) room condition: had mini fridge, microwave and coffee maker which are nice conveniences, but bed and linens not the most comfy (but livable); bathroom clean; lighting=dim; walls and carpet could be refreshed; heating/cooling […] system worked but gave off a bit of an industrial smell 4) TV and wifi worked well Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    3.0 / 5
    Good
    "Value-priced, friendly service, clean hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    VERY friendly and helpful staff, clean and comfortable hotel with some wear and tear but still fine. (Peeling paint on side of tub and bathroom ceiling but otherwise very clean and new feeling, seems like a fairly recent rehab.) For the $, the only real problem was that we couldn't set the heat any higher than 66 and we were very cold. Called the front […] desk at 5am when woke up freezing and she told us she could send an engineer later in the day (we were checking out that morning) but that the heat was set at a certain temperature and that could not be fixed. Worst part was the cold air blowing from the fan which we couldn't seem to stop. Also, there are no safes in the room, a big deal to us, though the friendly staff is happy to hold your laptops in their back room and lock up your small valuables at the front desk, the world can see when you do this and that is less than ideal for us. If the heat worked in our room I would say this was a very good value and regardless, the staff is wonderful and the manager is really on top of things. Read more
    Genuine Expedia guest review
    Other trip
    Feb 3, 2013
    Traveleer
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "Clean room in NYC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Location was perfect, room was very clean, the staff very nice, the internet connection terrible.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Lamar
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "great value"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was clean and convenient to my needs. There was some construction around the city block, but nothing that was a problem
    Genuine Expedia guest review
    Other trip
    Feb 2, 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "Saying Yes to the Dress"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We were there for one purpose to find a wedding dress @ Klienfelds. The hotel is in the perfect location in the flower district. Very reasonable and easy to get to all the attractions. Along with the fresh baked cookies & hot cider in the lobby this hotel was a hit. If you were on a budget.
    Genuine Hotels.com guest review
    Other trip
    Jan 31, 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "Great location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great location and staff, breakfast was pleasing. Room was clean but too cold in winter
    Genuine Expedia guest review
    Other trip
    Jan 29, 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Convenient location to all of our activities."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel staff was excellent, they couldn't do enough for you. Location was very convenient for us. We felt safe. Will come again!
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    AKS
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "Great, quiet location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great, quiet location and value, especially for events at Madison Square Garden. Breakfast was far superior to the usual buffet fare and the room with the skylight was perfect for dining.
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    Betsey
    US

    Hilton Garden Inn New York/Chelsea - New York
    3.0 / 5
    Good
    "Getaway"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The beds were falsely advertised. I booked 2 Queen sized beds but I received 2 full sized not too comfortable beds. Rooms were a little small also but it served its purpose
    Genuine Hotels.com guest review
    2 night romance trip in Jan 2013
    Cj
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent
    "Hilton"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I would definitely stay here again!
    Genuine Hotels.com guest review
    1 night trip with friends in Jan 2013
    rich
    US

    Hilton Garden Inn New York/Chelsea - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Great hotel in ok location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My hotel experience was great and I would certainly stay there again. The hotel is very clean and well maintained. The rooms are comfortable and the staff is friendly. The hotel is located a very short walk away from Madison Square Garden/Penn Station. While it is easy to get to many different locations from the hotel, there is little to do in the immediately […] surrounding area. Read more
    Genuine Expedia guest review
    Other trip
    Jan 16, 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding
    "Phenomenal service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Due to my business I do travel a lot and have stayed at many hotels, worldwide, sincerely, this has been one of the best hotels. Great service from Guest Services. housekeeping, doormen, etc. Absolutely will stay at the same hotel next time.
    Genuine Hotels.com guest review
    2 night family trip in Jan 2013
    A Traveller
    US

    Hilton Garden Inn New York/Chelsea - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US
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