Hilton Garden Inn New York/Chelsea - New York 40.74628, -73.99108

Very happy with this hotel. good service. last night of stay aircon had problems , otherwise excellent. Nice to stay in the centre of New yorks flower wholesale district.

For a reasonably priced hotel, you can't beat this one! Spotlessly clean, very comfortable rooms with excellent service. View was not the best, but you can't have everything. It's location is very handy for the Subway, which is the No 1 line on W 28th. I would definitely stay here again, and would recommend it to anyone.

Excellent hotel. Great location for everything, twin rooms can not fit roll away bed because of size but everything else was great. Would definitely go back.

Me and my wife were plesently surprised with this hotel as it is advertised as a 3 star we didnt expect much but it certainly met our high expectations and the room felt like a uk 4 star. We were given a smoking room but a quick trip to reception rectified that the next day as the hotel was fully booked the night we arrived. Hotel is located 5 mins away from maddison Sq gdns and Macy's, so shopping is very nearby. Staff went out of their way to help us althought we never had any food as we were always eating out.

brand new hotel in good condition - nice bathroom - good location with a tube stop on the corner to get elsewhere. Staff were always helpful. Full selection of tv channels. Bed was a bit too soft for our liking but this was a very minor issue.

The Hilton Garden Inn in Chelsea. We went to New York to marry on New Year's Eve. The front desk, catering and porters were absolutely fantastic. They really looked after all of our guests with courtesy nothing was too much trouble for them. Even down to putting my dress in a separate room so that my fiancee would not see it before the big day. We have nothing but admiration for their patience. The only black spot was the treatment we recieved from a member of the management team when we had a problem with the loss of our belongings from our room. Unfortunately, this left our party with a bad taste after what has been a really wonderful experience. We all recommend the hotel but would suggest that a little more consideration from the house keeping management would make an enormous difference.

This hotel was a oasis in the mad desert that is New York. You think it's a mirage but it's real and so comfy. The staff were great and helpful, the room was immaculate and huge going by New York standards. I had a view of the Empire State building from my window. It's situated in a handy spot too, not to far from the hustle of 5th ave and a dander to Soho etc. I had breakfast every morning in the hotel, get everything you can eat as the staff suggested, it saves the hassle later and you can load up for some heavy shopping.

I stayed at this hotel with my daughter for a short sightseeing/shopping trip break to New York In Dec 07. We had a lovely room with 2 double beds - the most comfortable hotel beds we have ever had! The room was large enough to easily cope with 2 beds, we had a plasma TV, radio alarm clock, microwave, refridgerator, desk/chair and free internet access in the room. The room was kept very clean and the bathroom was immaculate. This hotel has a 24 hour pantry if you need it and breakfasts are approximately $14.95 per person. It is situated a short walk from 5th Ave and the Empire State Building and there are plenty of eating places around. We ate at 'Mustang Sally's' one night, this being the local restaurant that the hotel gets it's room service food from - we would recommend it as the food is well priced, delicious and there is a good atmosphere there. A good choice of hotel for a short break and situated in the flower shop area of New York. Hotel staff organised a taxi for us to JFK at the end of our holiday and were polite and attentive when required.

The hotel is very suitable and well maintained - the neighborhood is in the flower district - and not so glam - but fine - their is a good sushi place just on the same block which was nice!

Our room was on the 12th floor and the hotel has two elevators. Only one elevator seemed to be working at a time and you had to wait almost 10 minutes for the elevator. Had to walk down 12 flights of stairs twice during the two night stay.

Hotel was very nice and clean. The staff was very friendly and helpful.

The best part was the location in the middle of Mahattan with a subway 1/2 block away to get to the other areas of the island. Within walking distance to alot of attractions.

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The staff and services were excellent, the hotel, which is quite new, was clean and the bed very comfortable. The location was convenient for us (an entrance for the #1 subway line in the same block)and an easy walk to Grand Central. Some guests commented negatively on the surrounding neighborhood. It is the wholesale flower district, not a tourist area, but interesting and very much real New York, and we encountered nothing unpleasant. The room was quiet (although on the second floor). The only qualification was the size of the room which accommodated a king size bed, a small desk, and a desk chair. Not a problem for us since we were only in the room at night, but if weather had kept us inside much, we would have felt the need for room for at least one other chair.

My husband and I chose this hotel for our third year wedding anniversary trip to New York city. We were pleasantly suprised by the size of our room and bathroom. I'm 5'9 and my husband is 6'4 and we had no problems moving around the room or even with both of us being in the bathroom at the same time. Our king size bed was extremely comfortable and the linens were very clean. Housekeeping was prompt and even when we requested to not be disturbed, they left fresh towels and bathroom products in a bag at our door. I had read reviews of other people being nervous about the neighborhood that the hotel stands in. We never felt threatened at all even walking down the street to the hotel at midnight. The in house restaraunt and room service were provided by a near by restaraunt and the food was fabulous. The coctails served at the in house bar were supurb. Best margaritta I have ever had. Another fantastic thing about this hotel is that 3 of the major subway lines that run throughout Manhattan all had local(always) stops on the street that the hotel is located. It was so easy to get to all the places we wanted to go by walking a few blocks to the subway stations. In all our experience at the Hilton Garden Inn in Chelsea was fabulous and we would recommend staying at this hotel to all our friends and family thinking of taking a trip to New York City.

Perhaps a little small, but this is NYC. Comfortable, well furnished, and superior service from everyone.

The title says it all. Very nice property.

I had a great experience with this hotel. The staff was extremely friendly and cooperative. The rooms were very clean and the location was perfect.

We had a great experience staying at this hotel. Staff was extremely helpful and courteous. Only had a minor problem with our TV, and it was fixed in literally less than five minutes. A little bonus you get when staying there is that it is in the Florist District. Street outside the hotel is lined with flowers and plants each day.

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Overall, the hotel was worth every penny. Great location to the subway line. Kind staff and very friendly. On the other hand, the bed pillows were very uncomfortable.I kind of was expecting better quality pillows.

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New hotel, very clean, nice rooms, great central location in NYC!

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The daily rate and size of the room were excellent for New York hotels.

Clean, Comfortable, Quiet and convenient.

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MY HUSBAND AND I ENJOYED OUR STAY AT THE HILTON GARDEN INN. WE WERE VERY SATISFIED AND WILL STAY THERE AGAIN. THE BEDS WERE VERY COMFORTABLE AND THE SUN SCREEN (SHADE) BLOCKED ALL THE SUNLIGHT FROM ENTERING THE ROOM WHICH WAS GREAT.THE ROOM TEMPERTURE WAS GREAT ALTHOUGH YOU CAN CONTROL IT YOUR SELF. THE MAID SERVICE WAS A PLUS BECAUSE NO ONE BOTHERED YOU EVERY FIVE MINUTES KNOCKIN ON THE DOOR TO CLEAN THE ROOM AT THEIR CONVENIENCE. ALSO GREAT ROOM FOR THE PRICE.

The only negative - which isn't quite fair considering it is in Manhattan where everything is over priced - is the expense of it. For the price, it was a simple, not a very fancy, hotel - but much more importantly (in my opinion), both room and hotel were VERY clean and the staff were wonderful. It's in a good, convenient location as well.

Our room, 603, was a good size for New York with a comfortable large bed, flat screen tv and opening windows. THe windows had black out blinds. The view was other buildings (which meant changing with the curtains closed). Bathroom had enough room for all your 'stuff' and a great hairdryer. Great freebies inc. mouthwash. Aircon abit noisy. All staff lovely, especially girls at front desk and cleaners. Computer suite was great for printing out boarding pass. Location ideal for subway up or downtown and for seeing the sites on foot.

Good value for a manhattan hotel, easy access to meat packing district, times square and other tourist attractions. Short walk to subway station. Chelsea location was also within walking distance of some neat boutique shops and restuarants.

In flower district and is surounded by flower shops. Close to everything 4 blocks to Penn Station. I felt it was a safe area. Room and bathroom were a good size big comfortable bed better than photo's. Fridge Microwave and coffee machine. Building site accross the road and beside the hotel and we never heard a thing. Staff were very helpful. They were friendly and always pointed us in the right direction. Stayed 5 nights.

...clean, close to subway and Madison Square Park (a great place to bring lunch!). Great place for the price in NYC.

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I was pleasantly surprised by this hotel and the price. I would definitely stay again!

I stayed at this hotel with my girlfriend when we went down to NYC for her birthday. We got a great deal on the hotel (when we inquired about a second nights stay it was over double our hotel.com's price). The hotel exceeded my expectations. The hotel itself was beautiful on the inside, especially the lobby. It is a very very well kept hotel and extremely clean. The bathroom was very nice, the bed in our room was literally the most comfortable bed I have ever slept in., hdtv, and overall condition of the room was so much better than I expected. The staff working at the desk weren't the nicest people, but were friendly in a business manner. When we tried to get into the hotel at about 2:30am and were stumbling threw our things to get the room key to open the front door a very friendly gentleman let us in. This is a great hotel and I would recommend it to anybody!

We absolutely loved this hotel. It is away from all the noise and confusion of the usual tourist mess. Convenient location for catching the bus and subway. Staff is A1. We will stay there again on our next vacation to NYC.

The rooms were clean, beds were comfy, and bathrooms nice. The front desk was very helpful and accommodating. The location was close to the R,W subway line which was convenient. I would stay there again.

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good location, friendly and helpful staff, alot of street noise at night.

The hotel is in a great location, in between 6th and 7th with the 1,2,3 subway line on the corner of 7th. There is also a starbucks on the corner. The price was great and the room was clean, very quiet and comfortable, the staff not that friendly but you are in new york.

A very nice place in the heart of the city. Well maintained rooms, and a very hospitable staff.

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i arrived early to this hotel and planned to leave my bags and go off to see the sights as check in was not till 3, they accommadated there and then which was very pleasing,it is a 3 minute walk away from the nearest subway station, which is 3 stops from times sq, with 4 different subway lines taking you to times sq, the rooms were very comfortbale and spacious, i would really recommed this hotel,

Excellent hotel, great location, comfortable rooms and very polite and helpful staff. Also located very close to 5th Avenue (the street with all the big name shops), and only about a 30 minute dawdle from Time Square. If i was to return to New York, I wouldn't hesitate to book a room in this hotel.

Was very pleased with this hotel. Have stayed in other hotels in NYC and paid a lot more and they were not any better. Very good value. Great location for the subway which is a 1/2 block away. The hotel staff is very helpful and accommodating. It was my friend's first trip to NYC so it was a very good impression. Would definitely stay here again.

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