"SC found paradise"
The Royale Palms Hotel is a luxurious High end hotel, with a family friendly atmosphere. Very clean and comfortable.The only improvement we suggest is the pools need more umbrellas and chairs!Genuine Hotels.com guest review
"Convient to outlets"
Air conditioner wasn't cooling on 1t day so we were moved to a much larger room. The maintenance guy helped us move our stuff&was very helpful. Everything was great! Only thing is the pool area needs more umbrellas,you have to get there really early to race for the umbrellas.Genuine Hotels.com guest review
"Perfect location - right on the beach!"
The Royale Palms condos were wonderful! The room was clean and comfortable, loved having the kitchenette (mini fridge/freezer, microwave and sink) so we could eat breakfast before walking to the beach :-) The pools were always jam-packed (lots of kids) but it is way more fun to swim in the ocean, anyway! The Wet Whistle bar outside was fun - you can […] get a drink and take it out on the beach, literally steps away. I had requested a room that was not located on the 1st floor, however, the room I was assigned was on the 1st floor. The friendly lady who checked me in changed that for me in a flash, though! As others have noted the elevators were a bit slow, resulting in some ling lines... But I anticipated that after reading other reviews. All in all, it was a clean, comfy, convenient condo and I would stay at the Royale Palms if I were to return to Myrtle Beach. Read moreGenuine Hotels.com guest review
Air conditoning was shut down throughout the whole hotel the day we checked in and we were told that it would be working at 3 pm that day. Our airconditioning never worked and the room was close to 90 degrees all night. Had to set out on the balcony to get relief and it was in the mid 90's outside. I tried to talk to the to the manager at check out […] but was told that the manager was not there at the time. Nice rooms and good amenities but the stay was miserable because of the heat and no air conditioning. Read moreGenuine Hotels.com guest review
"Nice Hotel - Close to Everything"
Our room was suppose to be an ocean view but I would not consider it that. We would need binoculars to see the water. Friday night when we arrived the air conditioner was turned on to 70 degrees to cool the room. In 2 hours, it didn't cool below 84. I called the front desk to let them know that we were having a problems with the air conditioner and […] was told that someone would come take a look at it. We left for dinner and returned 3 hours later. The room had warmed up 2 degrees to 86. I called the front desk again and was told that they needed to check with the manager and call me back. Never heard from anyone. The next day, I called downstairs again and a maintenance man was sent up at dinner (24 hours later) to fix the problem. The pool at our hotel was closed so we needed to use the pool at the Hilton. It was extremely crowded. When I arrived at 9am there were no chairs available. The pool water was pretty dirty and I didn't see anyone check it for PH all day. Most of the restaurant staff doesn't speak very clear English which made it difficult to request simple things. Our housekeeper only gave us 3 towels and 1 washcloth for a king suite. However, the room was clean. There was a nice bar around the pool with a band playing in the afternoon. I did not like having to pay to park my own car especially when the hotel is not located in an inner city with limited parking. I also did not like paying for internet access. Read moreGenuine Hotels.com guest review
"on the beach"
had a great time! the hotel even let us check in early and check out late :)Genuine Hotels.com guest review
"Business, mixed with pleasure"
Everyone, from the Front Desk where I checked in to the housekeeping and service personnel, was friendly, helpful and made me feel as if they were happy I were there.Genuine Hotels.com guest review
"Good, but with flaws."
I marked the comfort level down because there was no lounge chair in the room. There were two hard chairs around a table, and the bed. I think there was supposed to be one because there was a floor lamp in a corner of the room, but no chair beneath it.Genuine Expedia guest review
"Very nice rooms"
Best place I've ever found at Myrtle Beach that is on the beach.Genuine Expedia guest review
"great for a get away"
Overall it was a great experience. The room was great and the facilities were well kept. Although there were lots of families, we didn't feel overrun by children. The only less than perfect experience was breakfast in the cafe. We had to wait to be seated because there was no one at the hostess table, and the food was only average. We will definitely […] recommend it to others. Read moreGenuine Expedia guest review
Great hotel, clean, lovely pool! I really liked the balcony as well! I would like it if the beach was better though, we had to drive to the main myrtle beach area to go to the beach!Genuine Expedia guest review
Everything was awsome except room service pricesGenuine Hotels.com guest review
"Beach Front Room"
I had some issues which I was not please with: 1) my first night there was no face cloth in the bathroom. I notified housekeep, they said I was on a wait list for face clothes because they ran out. Did not get one until the next day. 2} second day, i got locked out of my room becasue, I was told, battery died in door lock, took the several hoursfor […] maintence to figure that out. 3) after paying, I had trouble getting on to the internet service, very frustrating. So I did not enjoy my stay as well as I should have because these thing took away from my time. The hotel did give me free breakfast and did not charge me for the internet service after I complained. Read moreGenuine Hotels.com guest review
"Royal Palms Myrtle Beach"
Very nice and clean, excellent location.Genuine Hotels.com guest review
"Get the Royal Treatment at the Royale Palm Hotel"
The entire experience was great! Everyone from the attentive security guard to the restaurant servers were extremely friendly, courteous, and professional. The landscaping was beautiful. You felt as if you were on a tropical island. The room was tastefully decorated and very clean. Room service was delivered in a timely manner and the food tasted as […] if it had been prepared by Wolfgang Puck himself. You must try the Carolina Eggs. :) My family and I had a wonderful time here and plan to return next year. Read moreGenuine Expedia guest review
"Amazing value for the price!"
We were staying at the royal palms for a spring baseball trip so decided to get a two room ocean front condo in case our son decided to stay with us. Upon coming into our room, we called our son and told him we had enough room for the whole team! Gorgeous views, wonderful service, tons of space and wonderfully helpful and courteous staff. I would highly […] recommend and can hardly wait to go back! Read moreGenuine Hotels.com guest review
Great hotel right on the beach. Highly recomended!Genuine Hotels.com guest review
"Royal Palms Beautiful!"
We loved our stay here. The moment we arrived....beautiful! The Hilton attached is gorgeous. The service was exceptional. We took advantage of the shuttle service both nights to local restaurants for dinner. The drivers were very helpful in recommending places to dine. Our room was beautiful and we had a nice view from our balcony. Beach right out the […] back door and just a beautiful place to be. We played tennis at the nearby sports facility and enjoyed that as well. We will definitely be going back....only for longer next time! Read moreGenuine Hotels.com guest review
Very Nice Hotel. Close to everything!!Genuine Hotels.com guest review
We stayed in 2 BR O/F NICE Hotel appeared to be brand new. We were so surprised - best hotel we have ever stayed (and we travel a lot) Only critical point of mention is: Elevator location is far from ocean front rooms/suites/condo. One member of our party doesn't walk well and the distance was quite a challenge. This would ONLY be a problem for those […] with difficulties walking. Read moreGenuine Expedia guest review
"Royale Palms Myrtle Beach S.C.-Very nice."
Very comfortable,nice atmosphere and staff was very helpful. I would stay again.Located ocean front.Genuine Hotels.com guest review
"Royale Palms at Myrtle Beach"
Excellent service and accommodationsGenuine Hotels.com guest review
"Royal Palms Condo's - Beautiful!"
This resort, which is a part of the Hilton right next door (& connected), is beautiful & perfect. First class all the way. The pool was fantastic & you can also use the pool & other amenities at the Hilton. We had a free breakfast buffet every day of our stay at The Amalfi restaurant in the Hilton & it was fabulous. We looked forward to that every morning. […] We are definitely staying there again next year. Read moreGenuine Hotels.com guest review
Hotel was fine. We left something of minor value in the room and could not get hotel to respond to our calls to check lost and found. Customer service could be upgraded.Genuine Hotels.com guest review
"Room condition was below average"
Booked an ocean view room (room 306H) but got a room that faced another property, no ocean view at all. Cleanliness was average but the balcony looked like it was not cleaned since last summer. Air-conditioning was terribly nosiy! Bed was too soft for comfort. No tissues and bedroom slippers provided, something that I would expect of a Hilton prope […] rty. Read moreGenuine Hotels.com guest review
"Hotel am Strand, drum herum nix"
wie erwartet, nicht mehr, nicht wenigerGenuine Hotels.com guest review
"Rooms are Beauful & Spacious"
Stayed oceanfront, 3rd floor. Great View! 2 adults and 4 children, plenty of space. Room decorated very nice & clean. Kids loved the pools and we had lunch everyday at the pool. The food was very good and had good choices so its not like we ate same thing every day. For what you pay per night though internet should be free.
"Great place to stay for girls' getaway"
07/10/14 Anna F Winchester, Kentucky, United States
Seven girlfriends and I stayed in a 3-bedroom, 3-bath condo last month. The location was great (right on the beach) and the condo was large and clean. We didn't use the hotels pools - went straight to the beach every day. The courtesy shuttle was a fabulous service. They'll take you to any restaurant, grocery, liquor store, mall, etc within 2 miles of the property (that gives you plenty of options).
"Royale Palms Condominiums"
07/07/14 Cindy S Lynchburg, Virginia
Cons - elevators are slow and only 3 available. Hotel has 24 floors so this is a problem. Usually a line. Pools fill up fast leaving no available chairs. We were not able to go to any pool for a day due to no where to sit. Had to stand in line at 9am the next day just to get a chair. Bed was extremely uncomfortable and sank in the middle. Small uncomfortable pillows. Some of the staff were unfriendly when simply asking a question. Overpriced for the quality of the room. You are charged $8.99 PER DAY plus taxes to park in the parking garage. We were not told this when registering for the room. Internet is an extra charge. Hotel has a store but be prepared to pay high prices. A bottled soft drink and small bag of chips was $5.00. Cabanna rental per day is $80 or $120 which is very high for location. Some cabannas were hidden behind plants with no view of the ocean or pool. Breakfast buffet is overpriced for the quality. $15.99 for buffet and $10.99 for continental. Pros - hotel was clean. Small but functional kitchenette. Nice size bathroom. Nice bar/restaurant right on the beach. We would not stay at this hotel again. We are hilton honors and love hilton hotels. This was a huge disappointment.
"I guess I'm spoiled by Marriott"
07/06/14 melemger Flemington, New Jersey
Impossible to get a chair at either pool unless you go down and put a towel on them at 9am when it opens. Supposedly, someone monitors the "saving" of chairs but I didn't see anyone removing the towels. The line for the elevator is unacceptable - sometimes we had to wait 10 minutes to get on one. They really need to fix that situation. And for the price you pay for the condo, it should include free wi-fi but it doesn't. The staff at the front desk isn't overly friendly either. We attended a banquet there and the service there was lacking too. They ran out of bread and ice tea and when we asked for more, they said they had to make more and it would take a while! What kind of planning is that? If it weren't for the beautiful, spacious rooms and convenient location, i would have given it less stars.
06/30/14 Jeffrey M farmingdale, United States
easy access to beach and pool. the only Hotel with a bar restaurant on the beach. Its nice that's its away from the crowds and traffic of Myrtle beach, but its only a 15 minute ride to all the attractions.
"Condo Stay in hotel setting"
06/27/14 Leslie R Myrtle Beach, United States
Terriffic Condo stay, but with all the hotel amenities. worked perfect for my family - full kitchen saved $$ and allowed us to eat on our time schedule. Liked that the bedrooms were on seperate sides of condo - allowing for more privacy - very spacious, and both bathrooms were large master suite "like" Would definately stay again.
06/26/14 randralways Baltimore, Maryland
A few years ago I stayed at the Hilton right next door and enjoyed the property and stay. The Royale Palms, which is literally next door, seemed like a very clean and open property and I had my mind set on staying there on my next visit to Myrtle Beach. This place did not disappoint! I worked through Palmetto Management Company to set this up. They were very accommodating and made the experience rather convenient. After arriving at the property I was truly blown away by the amount of room in this unit-2405. I had a 2 bed/2 bath until with an additional lockout side that had 1bed/1 bath. The condo itself was very clean. The kitchen was very modern with the granite tops, super size fridge and plenty of lighting. The bedrooms were very roomy. The beds took a little while to get used to ..mattress was soft but was very comfortable. The bathrooms were VERY roomy and modern with marble and stone tile. The dining room was a good size and the living room, although a bit smaller, was enough considering the amount of time we spent in the unit. To add to it, there was a washer/dryer, utility closet in the unit. Did I mention the amount of room in this place! The views from the 24th floor (top floor) were amazing. From what I see there were 8 units on this floor and it seemed like floors 2-12 had more units per floor for rental through Hilton. Hopefully the quality is consistent throughout. Given I stayed at the Hilton previously which was next to Royale Palms, I knew the property overall was well kept. The maintenance staff was consistently cleaning the lobby and common areas to keep up that appearance that first attracted me to the property. There were plenty of kid’s activities, 3 pools, and of course the beach just steps away. This is one of the real advantages of a beachfront property. You have the convenience of hanging out on the beach then jumping in the pool without having a car full of stuff in tow. The property location is great! It is in the North Central part of Myrtle Beach which is less congested then other areas. The property is less than 2 miles away from Tanger Outlets, Wall Mart and a mall. Very convenient if you need to pick up some things for the unit or just do some shopping. Not too far from rte 17 so you have quick access to get north or south pretty quickly. If you have never been to Myrtle Beach there is plenty of stuff to do outside of the beach and pool. There is plenty of golf around and spas if you are looking for that. With our kids, we found ourselves in Broadway at the Beach (which ironically is nowhere near any resorts or the beach). There’s lots of stuff to do there along with plenty of restaurants. I was a bit disappointed in the aquarium given the amount of money charged but that is for another review! Aside from this place there are still even more places to visit in Myrtle Beach. A few downside items that had this stay/place lose a star rating. Although the units were very clean and modern, the showers in the unit could use a little attention. I realize these places rotate renters throughout the year but a deep cleaning of the unit, (Carpet cleaning, steaming the shower tiles to remove mildew from the grout) could serve this unit well. The carpet also was bunched in some places and could simply be pulled/kicked tight during the deep cleaning. There were also several light bulbs that were burned out which I raised to the management company. There are only 3 elevators in this building. So while the views from the top floor were amazing, you do have a trade off in even getting to the top floor especially during busy times of the day. The water in the biggest pool on the Hilton side started to get a little hazy at the middle of a busy day. All the sun tan lotion, and who knows what else started caking up in one corner. I raised it to the staff and they could have shut down the pool for a bit to correct that but did not take that step. Overall, the stay in Royale Palms was very good. I would recommend this property to anyone looking to have room, comfort, and convenience on your vacation. It is a bit pricey but for a family with 3 adults and 2 kids it was worth the cost for not being on top of each other for a week. Helpful hint. Get to the pool early. Space does fill up quickly and if you get there in busy season past 11am you’re too late!! The beach also fills up quickly. If you are looking to rent an umbrella and chairs, best to get these in advance. You are also on top of each other on the beach (not sure why they did this) so you may want to get your own chairs/umbrella so you can create your own space. If you have your own, you can set up pretty much anywhere but get there early to get a good spot on busy days.
I had a great time; the staff were helpful and friendly. The check in and checkout process was quick and pleasant. The only drawback is that the hotel was far away from the city and major entertainment. They have a shuttle that will take you to the mall and surrounding restaurants.
06/25/14 Jerry S Claremont, United States
Very good place for a business meeting. The family has lots of activities very close to the hotel. The meeting facilities were conveniently located next to the hotel and the convention food was also very good. This is the 3rd year that we have met at the Hilton and we plan to be here next year.
"Royal Palms, Hilton Resort"
06/23/14 Ian S Myrtle Beach, United States
The property was top notch from the moment of arrival to departure. The rooms were great and would not hesitate to refer friends and family. The condo was spacious, decor very pleasing and very up to date. The kitchen had spacious and well equipped.The Tv's were all high definition with a good variety of channels. The balcony was huge which allowed for entertaining with friends
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