Our villa was very spacious and clean. The kitchen was very well appointed.Location was great. We'll be back on our next trip to Orlando.Genuine Hotels.com guest review
"We loved it"
We got the 3 bedroom suite, very cozy and felt like home. Convenient and kids loved the pool area with lazy river and water slide.Genuine Expedia guest review
Resort was nice. The first 24 hours of our stay was disturbed by a loud rattling refrigerator that took maintenance 2 visits to finally fix and disturbed our sleep.Genuine Expedia guest review
We had a wonderful time. Lots of space for 2 adults & 4 children. Lots of activities.Genuine Expedia guest review
"Good location, pretty, But Cockroaches!"
The location is great. Very nice grounds. well manicured, pretty view of golf course. The inside was comfortable, well distributed layout." Clean" , but we saw 3 cockroaches. Sitting in living room and a big cockroach on one of the pillows. 1 was climbing on our luggage and 1 was on the kitchen wall. We complained to management and they sent a exterminator. […] They wouldn't move us to another unit. There is a big gap under the front door. Just about anything can get in. Over all it was a pleasant weekend. I hope they take care of the roach problem. Its not just a FL thing, I live in FL and don't have cockroaches. Read moreGenuine Expedia guest review
The room was beautiful and I had a great stay. It had everything right on the premises. The place was super big and got a little lost (my fault) but it was still a great place.Genuine Expedia guest review
"Far from Disney."
Far from Disney. They make its sound like it's around the corner. No free bus service. You have to pay for everything there, even if you wanted your room clean. That's crazy. I will never stay here again. Nor will I recommend this hotel to anyone. Very unhappy. And then they charge me for pool towels and Internet. I never even used that stuff. Not happy […] at all. I'm also writing a letter. To holiday Inn corp. Read moreGenuine Expedia guest review
"Love i t"
The hotel.was great i enjoyed my stay i will b backGenuine Expedia guest review
"Family friendly hotel"
Beautiful villa! I stayed with my two girls - age 2 & 7 and couldn't have been happier. Highly recommend to all my family and friends. I will definitely stay here my next visit to Disney World. All parks were close distance and easy to get to. Very satisfied and worth our every penny.Genuine Expedia guest review
Nice facility but the staff caters to perspective buyers and not nightly/weekly renters. No cash accepted. We rented a cabana with waitress service, rude and scarce. Good facility if you don't expect customer service.Genuine Expedia guest review
"Always something to do"
When we arrived we did not like our view from our room and it was no problem they switched us without any questions.Genuine Expedia guest review
"Close to Epcot"
Very pleased with the accommodations. Only complaint.. king bed needs new mattress.Genuine Hotels.com guest review
"Nice Hotel clean & spacious."
We like the 2 bedroom villa clean & spacious, My kids enjoyed the heated pool. We will definitely coming back.Genuine Expedia guest review
"Good location and easy to get around."
It was fine but the desk clerk , Sherry at check in had zero personality and was extremely unpleasant to work with. When asked when could we check in she robotically only repeated " I cannot guarantee check in before 4 PM" and offered no other help except to place our bags in storage. This was after having to move to this hotel for just 1 night as our […] last night in Disney. Read moreGenuine Expedia guest review
"Orange lakes never dissapoints"
Stayed at River Island for the first time. Loved location. Furniture was a bit uncomfortable.Genuine Hotels.com guest review
"Close to Disney, Nice Staff, Clean, a lot to do.."
I check in at 1am Staff was very nice and friendly, I got an studio it was extremely clean, 2 queen beds a glass counter stove, mini fridge, dinning table. Had carpet but it look clean too, my little one have allergies and he did fine. Resort have 7 pools and a lot of activities, some of the pools open from 7am and they close late. Lazy river very nice […] too, the drinks from the bar pool bar were really good. Food and Service was good. I have nothing bad to say about this place, I stayed here before and every time I come I have a good experience. Keep in mind this is a Cash free hotel, U have to use you debit or credit card all the time, I will be back again soon for sure! Read moreGenuine Expedia guest review
"Great golf, swimming, lake access."
Had a wonderful relaxed time golfing, swimming, sitting poolside to live music.Genuine Expedia guest review
"Last min rebook"
We were forced to find a new resort after the liki tiki over booked. This resort was huge . U can't walk to pools. Resort was beautiful and condo was nice. Beds and pillows were junk. And towels were short. Staff was great. All the reviews i read people complained about the timeshare push. I unplugged the phones , and when the tried to lure me with […] tickets and fun passes at check in.... I showed no interest . Told them we were not doing parks and were just there to see family. I would not purchase there play passes . It's a Rip off. Read moreGenuine Expedia guest review
Drove down with the family went to two Disney parks the rest of the family went to all four parks. My Husband didn't want to leave since the villa with soooo nice! We went to the different pools loved them all!! Plan on coming again! The place is very well kept not a place that I could say was not well taken care of. Landscaping was very well maintained […] along with the grounds and pool areas. Nice people as well . So glad my daughter found this place . Read moreGenuine Expedia guest review
Excellent location. Excellent price. Excellent room. excellent overall.Genuine Expedia guest review
The hotel itself was great. But the timeshare staff was to pushie. Took more than 90min. Of your time. I didn't like that the hotel only had outside pools. The bed was to soft, for my back. All in all I liked the hotel.Genuine Expedia guest review
"Conveniently located, comfortable hotel"
Good Location to Disney. Priced well enough ($190/night). Pools were very nice. However, they do not clean your room or make your bed on a daily basis. They only bring towels if requested. This is fine, but it would have been nice to know ahead of time. Their goal of your stay is to entice you to buy a timeshare/ownership from them. If you are not an […] owner, you are charged $9 each day, each child/person to use a tube on the lazy river ($36 a day, each day family of four!). If you sign up for the "90 Minute Presentation for $100" you will spend 3 hours (not 90 min) one on one with a salesman. His only goal is to get you to buy. Do not sign up for this presentation. It's not worth the $100. It's uncomfortable and pressuring. I would not go back and I would not recommend to a friend. Read moreGenuine Expedia guest review
"DO NOT BRING CASH"
the experience was great, the resort is beautiful, but I wish I would have been told that they do not accept cash, and you have to pay for EVERYTHING even to use the computer which is ridiculous considering how much you already paid to stay there, oh and don't waist time on the "90" minute tour unless u REALLY plan on becoming an owner otherwise waist […] of time. Read moreGenuine Expedia guest review
"Lot's of Fun but......."
We had an awesome time with our Family (daughter, son in law and grand kids) . There where many pool options that will satisfy any families water fun appetite. The villa was decent but they really need to have assigned parking. You would think each villa's drive way is reserved for the occupant of the Villa, but No, the drive ways are a free for all […] for anyone that wants to park there. We came back from a day at the pool to find stranger's cars parked in the driveway to our villa. We called security and they stated that the drive ways are for any guest in the entire resort and we should not expect it to be reserved for us even though it was the drive way connected to our villa. We ended up parking in a driveway two houses down. This could cause a lot of trouble between guest. One word discribes this - dumb!!!! Read moreGenuine Hotels.com guest review
"Perfect family place"
We stayed here about 5 years ago and it was not this nice. Our 2 bedroom condo was recently renovated, clean, spacious, with comfy beds. Kitchen had everything, including cleaning supplies, and there were plenty of towels in the bathrooms. The pools and lazy river are awesome. Prices were steep at the pool bar, but not any steeper than any other resort. […] I would definitely go back. Read moreGenuine Hotels.com guest review
"Great location to Disney"
The hotel was very nice and the employees were friendly. Would have been helpful if we had been told at check in that we needed to let them know if we wanted fresh towels daily and that rooms were not cleaned daily. There was a nice kitchenette in our room with pans and dishes we could have used and dish soap and even laundry soap. There was also a […] pull out couch which was very nice. This was just a 2 queen room not even a suite so that was very surprising. Read moreGenuine Expedia guest review
"My Time in Disney World/Orange Lake Resort"
The resort was overall very good. The only things I did not like were the constant reminders of events on my voicemail and employees misleading you into a timeshare lecture. If I was really interested, all I had to do was turn on the TV and look at their schedule. The room we were staying was very comfortable. The bed was great for long walks in Disney […] World and Universal. I liked the kitchen but we did not use so much because we woke up too late for breakfast but it is handy for people who want to save money on meals and for people watching their waistlines. Read moreGenuine Expedia guest review
"OK but overpriced"
Older hotel than we expected. Musty smell in hallway. Our AC unit iced over and the carpet in the hall to the bathroom got soaking wet. Had to walk thru it the the bathroom. There is a hotel surcharge of $7.95 on almost everything you purchase. They don't accept credit cards, only cash or they charge to your room and of course, a surcharge for every […] purchase. Bring lots of cash! We would not stay here again. Can do much better for the price. Read moreGenuine Expedia guest review
I am one that is Extremely picky about where I lay my head to sleep. I was More than pleased here and could have stayed much longer. There are several things to do but we were so busy running around that we never had the opportunity to do Anything on the grounds.Genuine Hotels.com guest review
"Staff after check in lied"
Staff said after we checked in that we had to activate a $20 promotion in order for us to stay their " it was mandatory "That was Not TrueGenuine Expedia guest review
"Usually Love Orange Lakes...but"
The room we stayed in was a Non Smoking room, but had obviously been smoked in recently. The smell was overwhelming. Unfortunately we were unable to switch rooms.Genuine Expedia guest review
"Good experience overall"
Why sharing my opinion when Hotels.com decides what gets posted in their website. Bad reviews dont sell. The hotels can call and dispute any comments they dont see fit, and you Hotels.com, do the rest.Genuine Hotels.com guest review
I was told that my room would be ready by 4 o'clock at the front desk. When I didn't receive a call to let me know what my room number was I called the hotel and was informed that I wouldn't be able to get in my room until 5:30p.m.Genuine Hotels.com guest review
Never again going to stay at a community that tries to sell you time-shares. Doesn't $2000 say enough about wanting to be on vacation without people constantly trying to sell you on things your entire spring break? I just want to be left alone with my family. While we stayed there we spent an additional $650. Community was nice, weather was gorgeous […] be don't ever want to be hassled again!!!! Read moreGenuine Expedia guest review
"Close to lots of fun tourist attractions"
Nice spacious rooms. Great amenities. Could've used more towels (7 people) so we wouldn't have had to borrow them from the pool. I wish you would leave cleaning supplies for guests staying less than 10 days. I would've liked to clean the toilets but had nothing to do it with.Genuine Expedia guest review
We loved the lazy river.Genuine Hotels.com guest review
Booked a 2 Bedroom with King and 2 queens with request for near pool and XRC facilities. Instead, 2nd bedroom had 2 regular beds and we had to drive to get to a pool or an exercise facility. Definitely would not ever stay in the West Villages of Holiday Inn Orange Lake Resort. There were many phone calls to ask you to purchase property and the focus […] was for owners not for renters. Read moreGenuine Expedia guest review
"Great hotel with a lot to do"
What a beautiful place to stay! My husband and I, along with our two teenage boys loved staying here and can't wait to go back! The staff was very friendly and helpful. I would recommend it to anyone!!Genuine Expedia guest review
IT'S A Timeshare when you arrive at checking they try to sell you splash passes to use the putt putt the tubes for the lazy river and a hippo slide they tell me the pass for my family of 3 adults and 3 children will be $329 dollars but if I take the orientation and stay a minimum of 90 minutes they will give me the passes for $75 dollars so to save […] some money we did it was long and they are persistent and super annoying all the activities are not free they charge for everything the jet ski is $100 and hour this place it's and oversize apartment complex you can't not just park and enjoy the pool you have to drive all the time wich my husband hate it! Read moreGenuine Expedia guest review
very clean, convenient and comfortable. Already planning my next visit.Genuine Hotels.com guest review
The resort is beautiful and it offer several activities. Overall, the kids and I had a blast!! Two dumbs up!!!Genuine Expedia guest review
"Plenty to do at the resort"
overall pretty awesome except for very slow service at the Tradewinds Restaurants on River Island. took an hour and a half for lunch and with 3 kids that's no small fete. The waitress messed up and sent our food to another table. No apology was made by the manager and no discount given, which would've been nice. Otherwise everything was perfect!Genuine Hotels.com guest review
I always like staying at your place . It really works for our stay in orlando for numerous things . Room is always awesome . The only thing I dont care for is the harassing I get from the people at check in . I understand they have a job to do getting people to those meetings . But if you say no . It s no . Was very frustrating trying to get out of […] the lobby . I have a set agenda when I come and not much extra time , plus I wont to relax when Im not running . I dont need someone adding to my list of things to do . offer . if I say no . please leave it at that . I dont want your 100.00 dollars or credits . if you want to thank me for staying at your place twice a year just give me a discount coupon that dont expire , for my next stay . That would be nice . Other than that . Im sure we will be back . great place . Read moreGenuine Hotels.com guest review
I loved ,,,super clean.Genuine Hotels.com guest review
This is our second stay at this hotel and we love it. The rooms are great but the amenities are spectacular. The is so much to do that you never have to leave the complex.Genuine Hotels.com guest review
"very nice accomodations"
We had previously stayed at the Summer Bay resort and this was much nicer. We had a 2 bedroom villa on the 3rd floor. It as very nice, came with some complimentary laundry soap, dishwasher soap, coffee, etc. which was nice as we arrived at midnight. The screened in large deck was wonderful on these units connecting both the living room and bedroom. […] very clean. The complex is huge and offers many options for pools, golf, and other options. Our daughter and friend has a poolside massage which they enjoyed. We will stay here again next year when we visit again for our daughter's college teams softball games. Read moreGenuine Expedia guest review
Had a few sugar ants in room....Genuine Hotels.com guest review
"Nice Place to Stay"
We enjoyed our stay at the Holiday Inn Club Vacations at Orange Lake Resort. However, we did not realize that the lazy river was not included when we did the booking. Hence, we did not get a chance to enjoy any of those activities. This fact should be noted before people book rooms because of the extra costs associated with it. Other than that, the […] place was really nice. Read moreGenuine Hotels.com guest review
Place was great, would stay again. Service slow at Legends or Legacy Restaurant. Arrived at driving range at 5:54. We were told it closed at 6:00 so could not use the range even though someone else was using it. Someone was let on after us. Confusing!Genuine Hotels.com guest review
"Not worth the money"
We stayed in the 2br villa on the golf course, and i must admit we were disappointed in the cleanness of the room. There was a lot of carpet!!! I can not believe they would have carpet in a rental unit. On site dining was a bad ideal.... you know it was bad when they comp'ed the whole party of 7.( drinks and all ) The pool area's are nice, but just […] busting at the seams. We stay a various resorts in the area a couple of times a year and this one ranks at the bottom of my list. Read moreGenuine Expedia guest review
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