Staff was great. I didn't get the young mans name but he worked the 3-11p shift on August 29th and was very pleasant and helpful. The bed was comfortable & room was very spacious & clean. I will definitely be staying at this hotel gain. Side note, if you like basketball (which I do) they have a nice court. Also, the fitness room is very nice.Genuine Hotels.com guest review
"Stay here please"
Best service, rooms, location & breakfast! Stay here please!Genuine Hotels.com guest review
The hotel staff are fabulous! There was a matter with some noise and housekeeping but overall excellent!Genuine Hotels.com guest review
Good family hotel, but the hotel is secluded. The bar and restaurant closed at 10 pm. The breakfast was good with an omelet station. The coffee could be better though.Genuine Hotels.com guest review
"About my sixth time here, but a step backward"
I've stayed at this hotel many times and it worked from a budget perspective on this stay for work. However, I haven't been here for over a year and I've seen some changes that don'r really sit well. For the most part, the staff at the front desk and bar were particularly surly and unwelcoming. I will say that there is a full breakfast service, complete […] with Omelette Bar and the server at the station was very cheerful to start the day. Seldom did I get even eye contact walking in and out of the hotel from the front desk. There are more suitable options in the marketplace and I'm going to pursue those on my next trip to Virginia. Read moreGenuine Hotels.com guest review
Stayed one night on family vacation. Room is nice and clean with a full kitchen. Used a king bed and a sofa bed, and both were comfortable. Complementary breakfast served early for early flights, and has very good quality. Complementary shuttle service is very convenient (every half hour) to the airport.Genuine Expedia guest review
"One of the best dog friendly hotels we have stayed"
Location is tops, room nicely furnished and clean and quiet. Complimentary breakfast was the best ever. Fresh fruit daily, scrambled eggs and meat choice was tops. My Denver Omlete with spinach added was The Best I have had, anywhere!Genuine Expedia guest review
near the airport on the 28th to move easily in Virginia. the city is about 50 minutes by car is not a hotel for people visiting the city of WashingtonGenuine Expedia guest review
"Air and Space Museum Annex"
Excellent hotel. Wonderful complementary breakfast. Large clean rooms. Restaurant food was varied and excellent even on a late Sunday night.Genuine Hotels.com guest review
great outdoor pool in peaceful setting but I dont like anyone who smoke in the area near swimming pool. the hotel is quietly set, clean it's very spacious. breakfast is not bad. I am glad that they allowed us to have two rooms to be joining room. My kids loves it. the price was good.Genuine Expedia guest review
"Very nice !"
We only stayed for one night waiting for our flight the next day, but i wanted to stary longer. Very friendly staff, nice fresh rooms and bed, goood breakfastGenuine Expedia guest review
Always enjoy staying at this hotel. Good value for the money. Was disappointed when they didn't have a room with 2 beds instead got the king bed suite and didn't do more than look at the computer to fix the problem. Didn't enjoy having to sleep on the couch for 2 nights. Rooms are always clean and they serve a good breakfast.Genuine Hotels.com guest review
They impressed me. I will stay there whenever I am in the area.Genuine Hotels.com guest review
"Very convenient with superb ammenities"
The gym facility was small but adequate. If you get there before 7am, you should have very little company and the machines are top of the line and very clean. The breakfast options were amazing!!Genuine Hotels.com guest review
EXCELLENT I WILL COME BACK AGAIN WHEN WE ARE IN THE AREA!!!!Genuine Hotels.com guest review
Wonderful! It was marvelous, roomy, very clean. Free Shuttle to the airport.Genuine Hotels.com guest review
"Day in Dulles"
I've previously always seen the Hyatt chain as a more upscale hotel, not overpriced or elaborate, but along the lines of the Westins and the better Marriott's. This particular 'Hyatt House' is more of a Hampton or Comfort Inn. Room was adequate, but unimpressive. Management staff was unresponsive. I requested a conversation with the hotel manager on […] Saturday regarding some concern, and was told he wasn't available until Monday. When I called to follow up on Monday just to get a response, I was told he was busy. It took the better part of half of Monday to get resolution on my problem. All together, not bad, but a little more average than expected. Read moreGenuine Expedia guest review
"Stop-over between flights in D.C."
Arrived at 1:00 a.m. Staff was friendly. We were quite tired after traveling most of the day and not looking forward to another long day of flying early in the morning to Ethiopia. We were up again at 6:00, showered and then had a good breakfast provided by the hotel. The shuttle to Dulles was outfront to greet us as we left the hotel and got us to […] the airport in plenty of time. Read moreGenuine Expedia guest review
It was great ..the price is worth it...will surely recommend or go back whenever we have friends coming from out of town or states.Genuine Hotels.com guest review
"Crashed put traveling. Gave me late checkout"
It was a great bed. I have now been forced to say more so I can say the nice things I wanted to say. Is this enough?Genuine Expedia guest review
Service At the front desk, we were greeted promptly and with a friendly can do attitude The rooms were clean in accordance with the hotel standard laundry free WI-Fi, free parking, Bistro fitness center, pool center. Pets friendly up to 50 pounds Room We found them to be spacious and comfortable. chair, a work desk, flat screen TV, microwave, the room […] that was given to us was a small suite. Which had a sofa and a kitchenette. The beds were firm, but not too hard and well made up. The bathroom was clean and handicap accessible. It was also fitted with necessary amenities, that may be needed such as a hair dryer, soap, shampoo. The Shower was a modern chic style shower half door with a rain shower head.Food and drink A small bistro was available in the hotel, and provided full buffet breakfast daily and sandwiches for dinner only. The area was well organized, and could seat about 50 people at a time Conference Room / Business Center: The designated area could seat about 40 persons. The room offered overhead projectors, internet access, and voice conferencing. Advance notice is required through the event planner when book the conference room Pool /Jacuzzi/sauna The hotel contained a pool and Jacuzzi. We found that these were well maintained and kept clean There were warning signs and a lifeguard was on duty the pool was open 9am to 9pm daily. The pool area was kept locked and only accessed by the room key There were also fresh towels available for use Read moreGenuine Hotels.com guest review
"Great Stay, easy access"
Great stay at a high-quality hotel. Friendly staff; great room rate; VERY comfortable beds and large room for 6, complete with kitchenette, and large refrigerator for extended stays. Easy access from Dulles Airport, to the Greenway, and high-speed roads to Sterling, Leesburg, Herndon, and into suburbs of DC. Modern furnishings; excellent full buffet […] for breakfast; laundry on site, and comfortable pool to refresh one in the evening. Lots of parking. Read moreGenuine Hotels.com guest review
"good place for larger families"
Great stay!Genuine Hotels.com guest review
Very slow elevator was the only drawback! Only one was working and always stopped at every floor on the way up and down. (I was on 6)Genuine Hotels.com guest review
"Excellent hotel to stay"
We stayed here for 3 days and the stay was wonderful. It is 25 miles from DC downtown and you can make it in 30 mins. Price was reasonable, couresy hotels.com. Suite was big and clean. It had full kitchen. Bar in the lobby is awesome. Dont forget to get some omlette for breakfast :)Genuine Hotels.com guest review
Everything was perfect...and excellent breakfastGenuine Hotels.com guest review
Excellent service, very clean, comfort, elegant, wow!!! The breakfast mmm delicious!!!Genuine Hotels.com guest review
Very close and convenient to the airport But I think it would be better if there was a chocolate fountain u know for the kids But other than that very nice!Genuine Hotels.com guest review
A little tricky to find but nonetheless the stay was great. Nice breakfast buffet, was always stocked. Quiet neighborhood, rooms very spacious and clean. Not too far from DC. Definitely would stay there again.Genuine Hotels.com guest review
Should have know this was going to be a bad hotel after having to debate with the driver of free shuttle we called for, he wouldn't believe we were going to "Hyatt House" and not the Hyatt. I had to unpack everything and pull out my phone to "prove" we had reservations at Hyatt House. After being "diverted" to Dulles and losing a day of travel...having […] sat on the runway for 3.5 additional hours for a mechanical problem, having not eaten since we left San Diego 8 hours earlier, we ended up at the worst hotel we could have. We booked on Hotels.com a room with two queen beds. When we arrived all they were willing to give us was a room with one queen and a pull out bed. They claimed it didn't matter what we paid for on Hotels.com, that "Hotels.com books rooms that don't exist all the time and that there is nothing they can do about it." When I first walked up to the desk I overheard one employee say to another "how many rooms do we have left?" and the reply was "45 rooms." During my upset about the bed situation, one employee suggested they give us two single rooms, to which the manager replied "we don't have ANY rooms available." They had no restaurant, or food available and no food options within walking or easy taxi ride. I think I could have handled all of this, had they not had such a horrible "it doesn't affect us, therefore we could care less" attitude. Read moreGenuine Hotels.com guest review
"Only one problem"
The hot tub was broken during our stay. Otherwise this hotel was great. Clean comfortable room, great breakfast and good location.Genuine Hotels.com guest review
"Absolutely Perfect in every way!"
SO good we are planning on coming back in August!Genuine Hotels.com guest review
Response by HYATT house Sterling/Dulles Airport-North Thank you! We look forward to your next visit in August.
We were completely satisfied with our stay. Staff & accomodations were excellent. We will use this hotel again when we visit the DC area.Genuine Hotels.com guest review
Response by HYATT house Sterling/Dulles Airport-North Thank you for your feedback! We look forward to your next visit.
"Great hotel but only for airport"
This hotel was nice and comfortable. Breakfast was good and rooms were quiet. Getting to and from the hotel via the toll road etc is a little confusing. This is also a distance from DC. This is a good choice for a late flight in or an early flight out of Dulles Airport only.Genuine Hotels.com guest review
Response by HYATT house Sterling/Dulles Airport-North We are glad that you found our hotel nice and comfortable. We appreciate your feedback!
Double Queen Bed rooms have a more spacious and open set up. Our room had a curry smell that was really strong. We stayed in King Studio. Otherwise, great stay. Breakfast is wonderful and laundry/facilities are immaculate. Will always stay here.Genuine Hotels.com guest review
Overall our stay was great! The pool was a bit dirty but the breakfast was amazing!Genuine Hotels.com guest review
Response by HYATT house Sterling/Dulles Airport-North We appreciate the feedback! It is through your feedback that we're able to improve our service. I will share your comment with my Chief Engineer regarding the pool. Thank you!
"Loving the Hyatt House!"
This past wkend, my boyfriend & I had the pleasure of once again staying@ the HH. I can't say enough good things about this hotel. The rooms are beautiful, modern and clean. The breakfast, OMG!!! As tired as I was, I set my alarm to ensure I didn't miss the 10am cut off. If you're looking for a hotel in Dulles area, look no further! The price is great […] too. STAY HERE PLEASE! Read moreGenuine Hotels.com guest review
Response by HYATT house Sterling/Dulles Airport-North We appreciate the positive rating and the nice recommendation. Thank you for choosing to stay with us.
Wonderful nice and clean. Would stay again. Great accommodations for kids.Genuine Expedia guest review
Response by HYATT house Sterling/Dulles Airport-North Thank you for the positive review. We are glad that you and your children enjoyed your stay. We look forward to serving you again in the near future.
clean, comfortable beds, spacious studio room. Nice breakfast. Spacious lobby/bar area. Recommend!Genuine Hotels.com guest review
We booked our room for 6 through Hotel.com. The price was great. When we arrived, we found that the room that we were promised did not accommodate all of us. I spoke with the reception desk about the issue. The problem was resolved and we were moved to a room that accommodated all 6 of us at no additional cost to us. The free breakfast was great!Genuine Hotels.com guest review
The facility itself was excellent. But the location has nothing nearby. We did not have a car, and could not readily go to other places. The bar/lounge was only opened 5 to 10 PM with a limited menu.Genuine Expedia guest review
I love staying at Hyatt hotels, but this was the first time staying at the Hyatt House. I was very impressed by the hotel and the staff. The room was awesome and roomy (King Suite). The hotel was very busy the night I stayed, but it seemed like the staff had it under full control. I was sore from traveling and would have liked a jacuzzi or at least […] a hot bath, but my room only had a shower. Over all, wonderful experience. Read moreGenuine Hotels.com guest review
"Great experience !"
We stayed 4 nights at this hotel and had two double rooms. The hotel is in great condition and all the sevices were perfect. The breakfast exceeded my expecations and the staff were all friendly. I recommend this hotel for visiting DC. Make sure you have a car and a lot of cash/coins for the toll roads around the hotel.Genuine Hotels.com guest review
"Relatively close to Dulles airport"
Facilities were very good, clean, and hospitable. I enjoyed my stay. Breakfasts were outstanding.Genuine Hotels.com guest review
"Perfect hotel if you're flying from Dulles Airport"
We flew in to Dulles to catch a flighty the following morning from same airport. The hotel is close to the airport but far enough to not hear the airplanes. Hotel offers airport shuttle service. Had dinner at hotel bar... Food was surprising delicious! Downside: the hotel is in the middle of nowhere. Had to walk to Exon station to buy milk. Breakfast […] is ok but since there's isn't much around & it's complimentary, so no complaints. Read moreGenuine Expedia guest review
high quality hotelGenuine Hotels.com guest review
"Wish we could stay longer"
Our 2-Queen bed room had a kitchenette with almost everything one could imagine to make an good meal for an entire family. My favorite was the mini-dishwasher! The beds and bathroom were well-equipped too. One cannot hear the noise from the highway and the room had plenty of power outlets. Breakfast was spectacular with custom-ordered omlettes for everyone! […] Other than the towels being a little coarse/rough for the skin, our stay was peaceful and perfect. Read moreGenuine Hotels.com guest review
"best hotel stay ever!!!"
Really loved my stay at this hotel. Have nothin to complain about. The breakfast was the best. With that being said, i cant wait for my next stay at this hotel. satisfied customer!!!Genuine Hotels.com guest review
Great hotel. Very comfortable, great service,etc.Genuine Hotels.com guest review
"Nice stay with a complete breakfast!"
The breakfast was delicious and was for any type of diet. The front desk clerk, Shan, was very friendly and helpful. I will stay there again!Genuine Expedia guest review
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