Renaissance Providence Downtown Hotel - Providence

Stayed at the Renaissance for the first time last weekend and found it at least as comfortable and convenient as the Omni and Biltmore but at a somewhat lower price. Our only complaints concern the service, which was a bit spotty. Check-in and check-out were both smooth and the staff was quite courteous. However, we asked for help calling a taxi on […] Saturday night and were given a run-around by the concierge and the valets, none of whom wanted to be bothered. Not ultimately a huge deal, but one should not have to ask multiple times for something simple like this. Also, room service breakfast left out elements of our order (even after coming back a second time) which is irritating given the markups on these orders. Read more

Genuine Hotels.com guest review

The Renaissance Providence Downtown Hotel is a great place to day in Providence. Walking distance to the mall with restaurants and shops and right across from the Rhode Island State House. The hotel is beautiful and the rooms are spacious. Very satisfied with the experience.

Genuine Hotels.com guest review

At the discounted rate I was placed in a room not facing the Capital but it was a nice corner room (end of the hallway). The room had elegantly designed. The staff was friendly and courteous. Room condition was typical of most hotels, pretty good, just not perfect. Small details like: 1 table lamp not working, hairline crack in sink bowl (not leaking), […] dust on ceiling above replaced light fixture, slightly twisted shower head plumbing. All tiny things that stuck out for what was supposed to feel elegant. I would stay there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed over the night before the Cox Marathon. Very convenient location and great view of the State House. Nice large room, clean and spacious. Late checkout after the marathon was done so we could come back and shower.

Genuine Hotels.com guest review

This hotel provided luxurious accommodations at a reasonable price when booked through this site. It is centrally located with easy access to the city and transportation. I feel the only areas of improvement would be offering free wireless access (they charge $10.00/day) and a better breakfast buffet for the money. Would absolutely stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel in next to a huge mall and a block from the convention center. Hotel was beautiful in the elegant style of yesteryear. We felt hotel could have provided better info on restaurants and activities. "Navigator" must have been off duty. Bathroom showers and floor were very slippery. All else was perfect.

Genuine Hotels.com guest review

We got a really great deal on this hotel through hotels.com and decided to take a night away from the kids. What a gorgeous hotel. Everything was so amazing and comfortable. The valet and front desk staff were so friendly and helpful. I can't wait to stay here again!

Genuine Hotels.com guest review

Ask for extra towels and soap, coffee and tea since it was lacking in the room when I checked in. I had to called three times to get the amenities and finally at 1000pm - it was delivered. The maid who delivered the coffee and I asked for cream - she goes why you only asked for coffee?She was rude and 5 minutes later came back with the cream. Better […] customer service is needed for the maid service. Read more

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Genuine Hotels.com guest review

Great

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed with my young daughter and the hotel was clean, staff was helpful and friendly, rates were reasonable and service was great. Will stay again.

Genuine Hotels.com guest review

This thing we found most interesting were the "Temple" touches--the Masonic imagery and so on. Quite unusual.

Genuine Hotels.com guest review

I think the cost of the breakfast buffet is insane. I would not recommend eating breakfast at this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I loved the location. It was in walking distance of all the main attractions. The hotel was clean and the staff was courteous. The only caveat I have is that the bathing water was only lukewarm during our stay, which is cooler than what I would normally prefer. But other than that, the hotel was comfortable and enjoyable.

Genuine Hotels.com guest review

We only stayed one night, but the place was great. A bit pricy, but I would definitely stay there again. The front desk recommended a great restaurant that was a bit of a walk, but had plenty of local color.

Genuine Hotels.com guest review

We had a problem everytime we left the room. When we returned the keys never worked and my husband had to go back downstairs to retrieve new keys. Unfortunately it happended everytime we returned to the room it was most annoying.

Genuine Hotels.com guest review

The hotel was really very nice but our view was awful. The room was also a little dark because we could see anything from the window. It was on the 2nd floor and all we could see was a roof top and another building. We also didn't get a newspaper as it was supposed to be one of the amenities. All in all it was very nice. I would have asked for another […] room if we were going to stay longer but just for one night it was okay. The hotel service was great. The cost of parking+tip not so good. Read more

Genuine Hotels.com guest review

First time at the Renaissance Providence, which I found to be excellent in all respects. Hereafter I will never stay anywhere else.

Genuine Hotels.com guest review

Great room and bathroom - we had a regular room with a king bed but it and the bathroom were huge. Nicely decorated, everything was comfortable. I wish they'd provided more than one bath towel (we had to track down a housekeeper in the hallway to get another one) and more than the makings for only one cup of caffinated coffee.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our room was elegant although the view from our side of the building was mundane- you should ask for a view of the Capitol (although I am sure it would be more expensive) Breakfast was delicious and fun as you watch your yummy omelet being made and delight in selected fresh fruit, lox, bacon, sausage etc. etc.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice hotel from top to bottom. Very nice staff and conveniently located in downtown Providence (across the street from the capitol building and close to Amtrak station). Would definitely stay there again.

Genuine Hotels.com guest review

Great experience. Room was large for the family as was the bathroom. Very comfortable beds. Should have swimming pool.

Genuine Expedia guest review

Beautiful room. Staff were attentive. Rooms look like they have just been remodeled, they bathroom was really gorgeous with a large sink surface area, beautiful marble. They paid a lot of attention to detail with amenities in the bathroom and overall room decoration. One minor issue was the HVAC system which was incredibly loud. It didn't bother me […] quite as much as my boyfriend who said he had trouble sleeping because it was so loud. But other than that, wonderful experience at this hotel. Read more

Genuine Expedia guest review

No hot water in the morning, really?? Disappointed

Genuine Expedia guest review

Staff was awesome, rooms beauiful and clean. only downsides-had to pay for parking and in-room wifi and the stairs down into the restaurant/bar smelled like someone got sick the night before.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel was as expected. Luxurious, well-kept, with great service. No free wifi. In this day and age there is no reason for any hotel to continue to charge of an Internet connection. If not for that, I would have rated it 5 stars.

Genuine Expedia guest review

everything great except food poisoning from the hotel's restaurant Temple

Genuine Hotels.com guest review

Enjoyed our stay...Conveniently located. Friendly staff

Genuine Expedia guest review

The hotel is very nice, the room comfortable. The only downfall was the valet service, we called ahead to get the car, we were told 5 minutes so we went down and waited more then a half hour. I don't mind waiting but don't tell us 5 min if its going to be longer. It was a very busy Saturday night and they seemed very disorganized. The Temple Lounge […] is beautiful and cant wait to go back. Just thought our experience would be a little better. I would go back but have to say the Hilton Providence was a much better experience even if it gets a lower rating. Read more

Genuine Hotels.com guest review

The only drawback is paying $28/day for valet parking and $11 for wireless access. They tried to charge me for 2 days of valet parking even though my car was in valet parking for less than 24 hours--then moved it out and used street parking across the street--8am-5pm Mon-Sat.

Genuine Expedia guest review

Very Satisfied

Genuine Hotels.com guest review

Very nice hotel in a pretty good location next to the capital building in Providence. Providence is very compact, so even though this property is a little bit outside most of the main activity centers - except for the giant downtown mall - everything is pretty easily accessible. The hotel staff was very solicitious and professional but not in a stuffy […] way. The room was decorated nicely and we ate at the restaurant - reasonably good but service was a little uneven and while the food was of good quality, it was a little bland and portion was a little bit of a problem on the beef carpaccio for example which almost completely disintegrated onto the plate - way too thinly sliced. However, there was nothing that really hampered our time. While the building is quite large, the location was a little hard to find initially - the "R" on the building not necessarily noticeable from a windshield and the street name wasn't in my GPS. Great stay though. Read more

Genuine Expedia guest review

Promised view of statehouse,....got streets and mall.Fan in bathroom whirred all night, could not be shut off. Bellman never came to room. Maybe a bad night on their part, but will go somewhere else next trip.

Genuine Hotels.com guest review

Cool bar downstairs ... very good breakfast buffet ... employees all high quality

Genuine Expedia guest review

From the minute we arrived, everything was first rate. The person checking us in got us a beautiful view of the Capitol and took approx. 10 minutes to describe the city and the best places to go to eat. Great all around experience and good price.

Genuine Expedia guest review

With the help of other reviews, we choose this hotel and are glad we did. It was very comfortable, the staff was helpful, and it was within walking distance of town and Brown University. We parked our car in the mall garage, which is a bit of a hassle because the mall is huge and there was a line to pay, but it's cheaper. We got a room service breakfast […] which was pricey but very good. Shower, towels, linens, bed - all were really nice. I'm curious to try a b&b next time, but for hotels, I think this is the best choice. And the fact that it's in an old masonic temple is cool. Read more

Genuine Expedia guest review

We visit Providence frequently for family and friend visits. After many years trying several hotels, The Renaissance Providence is our go to stay. Luxe, fun, historic preservation - all combine for a great experience. The staff usually is on top of their game, and they have responded well to personal requests in the past, including specific room requests. […] On this trip we had two complaints, minor ones. They are now charging for coffee in the restaurant which was previously free. And the valet/bell stand staff was pretty much sleep walking through work - no offers of assistance with bags, standing and watching while we unloaded, etc. Other than that the stay was great. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

great city getaway celebrated anniversary great resteraunts on "the Hill" next time would request room w/ view of state house

Genuine Expedia guest review

Nice hotel, bed as hard as a rock.

Genuine Hotels.com guest review