Hotel Britannia Excelsior - Griante 45.99239, 9.23823

After spending a total of 12 hours travelling we got to Hotel Britannia Excelsior only to find the room we requested with a balcony and lake view back in March was not available. Eventually, they managed to accommodate us with a balcony and view of the lake albeit at the side of the hotel where unfortunately, deliveries to the hotel and supermarket opposite woke us early each morning. However, they moved us after our third night to a room which was much superior than we had originally booked going out of their way to accommodate us in every way. The friendliness and helpfulness of the staff towards us was first class. In my opinion although the hotel is comfortable it is very tired looking and could do with an overhaul especially benefitting from air conditioning in the rooms as the ceiling fans are totally inadequate. The location of the hotel (although on a busy road) gives you one of the most picturesque views of the lake overlooking Bellagio and Varenna, just beautiful. It is centrally located making visits into Switzerland easy. The ferry is just a short walking distance away. The food was very adequate and enjoyable for our needs although not much of a choice. The evening entertainment was very welcome although sometimes repetitive. All in all our stay at the Hotel Britannia was made very comfortable for us. We will definitely go back to Lake Como which truly is like being in fairy land.

We enjoyed our week long stay here, even though it wasn't without issues. As the building wasn't originally a hotel, all the rooms vary greatly in size, style and design. We requested to move from our first allocated room due to its cramped size. This was dealt with very professionally and we were very pleased with our next, much bigger room. We were later requested by the hotel to move again, due to a group booking. We were delighted with a palatial room, with lakeview. We witnessed quite a few people in reception asking for a room change, so don't be afraid to request better. The dining room is very impressive, but also quite cramped. This hotel is heavily frequented by British coach tours, so expect a bit of a scrum to get to the buffet at key times. The food quality is above average, but can get a little uninspirng after a few days. The menu is leaning heavily towards its ageing British market. Most customers are all inclusive, so mealtimes felt a little bit of a conveyor belt experience. We found all the staff very friendly and helpful, eager to please. The location is fabulous. The tourist triangle in the middle of the lake is easily reached by ferry, just a few minutes walk from the front door. We would use this hotel again without doubt.

there wasn't even one vegetable at breakfast. only fat, unhealthy, greezi food!!! eat some were else!!! second, book anther hotel for the day you live, because this hotel will throw you out at 10 am!!!!!

Hotel was fantastic. Beautiful location over looking Bellagio. free car parking and cheap upgrade to all inclusive worth doing. We are a young couple and the cliental are generally elderly but its a fantastic romantic retreat!

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Excellent location for the money. Hotel sits across lake como with a direct view of Bellagio. It is a short walk to the ferry which takes people across the lake. Price of hotel is reasonable for view. Needs upgrades to bathrooms and room decor.

The room was clean and the view from the balcony was fabulous. The hotel is old and could be improved upon greatly. There is no parking for the hotel. The staff was friendly but not very helpful with how the hotel services that were offered worked. I would not recommend this hotel to anyone.

We had a room with French doors opening out on Lake Como. The hotel was well kept and very lively. A hot breakfast was served as well as sliced meats and cheeses, yogurt, fruit and more. we'd stay here again in a heartbeat.

Das Hotel hat eine sehr schoene Aussicht nach Bellagio und ist eine gute Ausgangslage fuer den Comer See. Allerdings ist es sehr gross und daher geht das Flair etwas verloren: Das Fruehstueck hat etwas von Essen in der Cafeteria und der Cappuccino aus der Maschine ist nicht zu empfehlen. Andererseits ist das Hotel sehr sauber und die Aussicht entschaedigt fuer vieles.

Ok rooms, the hotel is undergoing renovation, will probably be OK. A hotel full of noice, both from other guests and from the renovation. Breakfast is a disaster.

Localisation sur le bord d'une route de type nationale. Ambiance glauque. Le style : ancien hotel de luxe sans rénovation

Das Hotel ist augenscheinlich für eher britisches und äteres Publikum bestimmt, was allerdings nicht weiter gestört hat. Die Zimmer waren sauber und gut ausgestattet (Fernseher, Spiegelschrank, Ventilator, BD,...). Unbedingt mit Balkon und Seeblick buchen!!!! Der See liegt 50 Meter vom Hotel entfernt und man hat einen wunderschönen Blick auf Bellagio! Der Pool ist sauber und tagsüber gut besucht. Das Frühstücksbuffet ist reichhaltig, von 8 bis 9 gibts warmes (eggs & bacon). Abendessen für 15 euro pro Person, empfehle aber eher an der Promenade richtung Tremezzo zu dinieren, Bei Sonnenuntergang einzigartiger Blick auf den See. Abends jeden Tag Livemusik, eher italienisch und gediegen aber sehr gut! Sehr gute Bar in der Hotellobby. Empfangsdamen sprechen italienisch, englisch und deutsch. Der Preis ist nicht trivial aber im Vergleich recht gut. Der ganze See hat ein gehobenes Preislevel, entschädigt aber mit einzigartig italienischem Ambiente.

Die vielfach beschrieben Lautstaerke der Strasse bei den Zimmern mit Seeblick ist übertrieben. Wir haben es nicht bereut, ein Zimmer mit der tollen Aussicht auf Bellagio gebucht zu haben. Kostenlose Parkplaetze sind in der Nähe. Die Location ist gut, da man alle 30 min eine Faehre nach Bellagio nehmen kann. Leider war das reichhaltige Frühstuecksbuffet eine totale qualitative Enttaeuschung. Auch die Atmosphaere ein wenig lau: Nur Pauschaltouristen im höheren Rentenalter. Insgesamt nur eine eingeschraenkte Empfehlung.

Tolle Lage,Preis Leistung ok,