"Great for business"
Excellent.breakfast included. Bar service and snacks at evening were greatGenuine Hotels.com guest review
Been here many times. Excellent location near all major sites! Rooms are average size, but well kept and clean. Staff is friendly at front desk. Breakfast is good didn't eat there this stay, but it was packed as always. Overall, a good stay again!Genuine Hotels.com guest review
"Recent Remodel and Perfect Location"
This hotel is in the perfect location to go anywhere in downtown Toronto. Plus, it's just been remodeledGenuine Hotels.com guest review
"Hit and miss"
Very convenient neighborhood, many restaurants, Rogers Centre close by, and a short walk to the subway. Valet parking was full, friendly staff but a bit of a wait at check-in. Mysterious stains on a pillowcase and a less than sparkling commode. Given the number of hotels in the neighborhood, I don't think we'd stay there again.Genuine Hotels.com guest review
"great hotel.....highly recommend"
Hotel was amazing. They took care of a late night issue with noise immediately and compensated us. Need to reconfigure the breakfast area. Too many people and not enough seats, food, dishes etc.Genuine Hotels.com guest review
"would stay here again for sure"
there was a long line every time we wanted to use the elevator, the staff were great and frenedly, the room was nice and clean could have had better pillows and douvets.Genuine Hotels.com guest review
"Great Stay, Great Stay, Great Location"
Excellent experience, the staff was superb!Genuine Hotels.com guest review
"Great stay in Toronto!"
This hotel was amazing and what a great price! I was in town for business. The bar tender did some magic tricks for us one night, he was a hoot! The front desk helped book a car for me to the airport and the free breakfast every morning rocked! I would stay here again!Genuine Hotels.com guest review
"Upgraded from the front desk without asking!"
Hotel was great! If you have business or just in town for the sights... I'd book a room there again 100%. Breakfast was great and overall a wonderful experience. I was even upgraded to a King suite because of the renovation work only floor and I wasn't the one that asked for it... The front desk did an amazing job making sure I was happy. Job well done... […] Book your room here. Thanks to the staff (Zahra especially thank you) for making my stay there wonderful! Read moreGenuine Hotels.com guest review
The quarters/main lobby was small, however the room size and layout made up for it. I loved the home away from home feel and the layout of the room. Thank you!Genuine Hotels.com guest review
Pool was small but overall the staff was fantastic, breakfast was wonderful, and the location could not be beat!Genuine Hotels.com guest review
Great ValueGenuine Hotels.com guest review
"Worth the money.. if you have the money"
We got a suite and it was spacious enough for our party.Genuine Hotels.com guest review
"Friendly Staff and Service"
Great Customer Services. Friendly hotel staff. Located in the heart of the entertainment district. Most night clubs and bars within walking distance. Only not so great appearance the hotel places an extra hold of $250 CAD on your bill on top of the regular rate. The hold can be paid by cash or debit/credit card. Just would've been nice to know.Genuine Hotels.com guest review
great location, great buffet breakfast,clean rooms, comfy beds, parked on parking lot behind hotel for half price.Genuine Hotels.com guest review
"Worst Hotel Room For The Money"
Having stayed in some 100+ rooms over the past couple of years, this Residence Inn has earned "The Worst Hotel Room For The Money" title by me. This is a brand that is supposed to represent comfort and convenience for an individual or small family. It was neither; especially for the price. First, to be fair, the good attributes: -housekeeping did an […] excellent job -front desk staff was very courteous The bad: -Most uncomfortable bed I have slept in; perhaps ever, at any price. It was a complete mess and the springs in the middle were so compressed. Almost like sleeping in a ditch. -The pillows amounted to nothing more than the equivalent of a rolled up towel. I liked all three up and still barely elevated my head. -The walls are paper thin and I could easily hear guest conversations on both sides of my room. -The TV channel selection was paltry. Some of the most popular channels in North America were absent. -The TV turned off every 60 minutes if I did not touch a button. Overall, I would definitely not recommend this hotel; especially in light of the cost. The neighborhood is fine and convenient, but there are so many choices, I will choose something else next time. Marriott should be disappointed in this representation of their brand Read moreGenuine Hotels.com guest review
Awesome time! Free room upgrade = bliss!!! Was very relaxing even though we were staying over a weekend.Genuine Hotels.com guest review
"The bed was amazingly cozy and comfortable"
Bed was excellent Shower was excellent Staff was Extreamly helpful Room layout was excellent Room was cozy TV was excellent Only issues were there were young adults partying on our floor Saturday night and our bell was rung twice late at night. Manager was very sympathetic and have us a discount on our next visit. Also there was a little cold air coming […] in the bottom of the window. Overall I would definetly stay there again, and any other residence inn Read moreGenuine Hotels.com guest review
"Why get a hotel when you can afford a studio Apt.!"
Great layout and size in our studio suite. Location was great and could walk many places in downtown. Many restaurants nearby as well. The bed was comfortable but the pillows were disappointingly flat. Breakfast, included in the price, was OK with many choices but very chaotic as it approached the 10am cutoff time Sunday morning - take a plate back […] to your room! Read moreGenuine Hotels.com guest review
Great hotel and convenient location.Genuine Hotels.com guest review
"Nice location with free breakfast"
I love staying at this hotel for the following reasons: 1- Reasonable room stay for family of five. 2- Free breakfast with many choices. 3- Friendly staff. 4- Close to CN tower and other locations. 5- Spacious rooms with full Kitchen and amenities, if you plan on cooking.Genuine Expedia guest review
"Great downtown option."
Really pleasant staff. Convenient location. Elevators were an issue.Genuine Hotels.com guest review
Response by Residence Inn Toronto Downtown / Entertainment District Dear Eugene, Thank you for sharing your feedback. we are pleased to hear that you've enjoyed our service. We sincerely apologize the issue with the elevator. your comments have duly noted and shared with the appropriate department to prevent any similar issue to other guests. We sincerely hope to have a chance to have you back to our property when your trip brings you back to Toronto Downtown.
"Nice Hotel central to downtown Toronto"
Our room was comfortable and although we did not use the kitchen area it is a very nice facility great for families. The breakfast was excellent, staff very helpful. We decided to use the valet service even at $47 a day but they could not accommodate my truck.Genuine Expedia guest review
"Quality stay, PERFECT location"
We were there for a baseball camp at the Rodgers Center. We were with a large group but all booked separately. The staff was accommodating with getting us together. The room was very spacious (bigger than any regular room I've stayed in anywhere), clean and up to date. The location is the best. SHORT walking distance to the Rodgers Center, CN Tower […] and Aquarium. I would 100% stay there again and because of the convenience of getting to the destinations we would like to revisit, a summer trip is guaranteed at this hotel. Read moreGenuine Hotels.com guest review
"Great place to stay!"
We really enjoyed our stay at this hotel. The rooms were a good size and the pool water was warm and comfortable. The location is excellent at well.Genuine Expedia guest review
Response by Residence Inn Toronto Downtown / Entertainment District Dear Michelle, thank you for your wonderful review. We are very happy you enjoyed the amenities of the hotel.
"Great Hotel in the Entertainment District"
Stayed here for New Years Eve 2015, was lucky enough to get an upgrade to the 2 bdr suite! Was very spacious and the staff was excellent.Genuine Expedia guest review
Response by Residence Inn Toronto Downtown / Entertainment District Thank you for the great review and the great comments about our team!
It was a great stay, even for one night. The hotel was really nice and same with the rooms. The staff was also great with checking in and out, they were nice and patient. It was in a perfect area, right near all of Toronto's attractions. The only thing I have to say is, the pull-out couch could be a better mattress and also it did not come with sheets. […] Other than that, overall it was a great experience. Read moreGenuine Hotels.com guest review
Spenr one night while attending the Donny and Marie Christmas Show at the Princess of Wales Theater. Hotel was within walking distance. Had a nice view of the city from the 22nd floor.Genuine Expedia guest review
Response by Residence Inn Toronto Downtown / Entertainment District Dear Cheryl, thank you or staying with us while attending the show. We appreciate your positive review.
"2 bedroom suite (pricey parking/pet fee)"
Stayed in 2 bedroom suite - pretty spacious and nice kitchen (fully stocked with plates, silverware, etc.). Living room only sits 3 comfortably (unless people sit at dinner table which sits 4). $45 daily valet parking fee (not really any other options for parking) and $100 pet fee which are definitely on the high end.Genuine Hotels.com guest review
"Nice, but ....."
Room was very spacious and large. but, noise from hallway easily came in through door, heard several people coming in after 2 am and having noisy conversations. Also had a problem with refrigerator in our suite unit; starting making loud noises (from fan in freezer) in middle of night; had to unplug it to be able to sleep.Genuine Hotels.com guest review
Within easy walking distance of the CN Tower, the Harbourfront, and many other Toronto sights. Great breakfast buffet.Genuine Expedia guest review
"Convenient and in town"
Parking is a bit steep. Self park around the corner for half the price.Genuine Expedia guest review
"Couldn't Have Asked For More"
An incredible gem in the heart of an underrated city. I was here for business, but would come back if I ever decide to visit for leisure. The hotel's in a fantastic location, provides great service, and all for a very reasonable price. Breakfast is included and on Tuesdays and Wednesdays, there are nightly socials with free food and refreshments. Wifi […] is free. Read moreGenuine Hotels.com guest review
Response by Residence Inn Toronto Downtown / Entertainment District Dear Latimer, we sincerely appreciate your comments and rating. We look forward to your next visit.
good location, comfortable rooms, exorbitant parking feeGenuine Expedia guest review
Response by Residence Inn Toronto Downtown / Entertainment District Dear Mom, we appreciate your comments and thank you for staying with us. As a downtown property with limited parking space our valet is priced at rates that are similar with other hotels downtown. There are public lots in the area as well which provide overnight rates. We are glad you enjoyed your stay with us.
"Great location inthe Entertainment District"
The free breakfast was not up to the standards of most Residence Inns we have stayed at. Valet needs a better system to retrieve cars.Genuine Expedia guest review
Response by Residence Inn Toronto Downtown / Entertainment District Dear Nancy, thank you for your comments and feedback. As a Canadian property we adhere to breakfast standards as required, however some items are not available to us as are in the United States. I will follow up with our Front Office team in regards to valet and welcome more feedback in regards. Thank you for having stayed with us and enjoying the Entertainment District.
Friendly staff very clean big rooms lots of restaurants within walking distance Parking is very expensive ($47) a nite but there's a lot on the corner paid ($25).Genuine Hotels.com guest review
"Nice overnight stay"
The hotel could not be in a much better location and the price/value is good. Rooms are spacious and comfortable except the sofa bed, which was not in a very good shape for two pre-teenage kids to sleep inGenuine Hotels.com guest review
"Fun and cheep"
Went for nuit blanche with friends and had good timeGenuine Hotels.com guest review
"Best Deal in Town"
Our oom was large, well equipped, really comfy and clean. For the location, in the entertainment district, the price for a king with sofa and kitchen, free WIFI and free breakfast (with everything you might desire) is unbeatable. The valet parking deal is however not recommended, at $ 45. One can walk a block and do much better.Genuine Expedia guest review
Response by Residence Inn Toronto Downtown / Entertainment District Dear Gus, your positive feedback is much appreciated, as we try to do everything possible to make sure our guests leave the hotel completely satisfied. Valet parking prices are on par with the rates in the downtown core, however as you mentioned, we also recommend the outdoor self parking lots to our guests. Thank you for having stayed with us.
"Nice hotel in the entertainment district."
The hotel is clean and well maintained. The breakfast buffet was wonderful and gives you a good start to your day. The hotel is located within walking distance to the CN Tower and a stop for Hop On and Off tour. There are many restaurants within walking distance.Genuine Expedia guest review
Hotel room was comfortable. Had ac and Windows that u could open as well. Free WiFi. Bed was comfortable. Had 3 laundry rooms. The first I went to both washers were broken so had to go to another floor. Also no change machine so had to go to front desk. They were friendly. Stairwells had a couple cigarette butts with ash mArks on walls. In my room in […] the bathroom, it looked cleaned but fan automatically comes on when light is on and had a very strong smoke smell like someone was smoking in the bathroom. Location was great, right next to CN tower. Free breakfast. One night they had free dinner which was a potato bar. Read moreGenuine Expedia guest review
Response by Residence Inn Toronto Downtown / Entertainment District Dear Laura, thank you for your review. We appreciate the feedback and will speak speak with our housekeeping and maintenance team to advise us immediately once we figure out which room you stayed in. Please know that we have had our washer fixed for all our guests' availability. Thank you for staying with us.
"Comfortable, clean, close to the convention center"
We were there for a conference at the downtown Toronto convention center. It was a short 5-minute walk. The room was very clean and well maintained. And you should not pass the breakfast buffet. It had a full line from milk and cereal to bacon, sausage and eggs, to fresh fruits.Genuine Hotels.com guest review
"Great location for TIFF"
Went with friends for the Toronto Film Festival. beautiful room. easy walk to Roy Thompson Hall /TIFF Bell Lightbox/ Princess of Wales theater. We asked for a last minute rollaway when we checked in, it was at our room in minutes. Full-sized refridgerator was great for doggie bags. Reception staff was helpful and friendly. nice breakfast selection ran […] until 11am (at least on Sunday, perfect as we returned to our room at 3am Saturday night) and FREE WI-FI!! Read moreGenuine Hotels.com guest review
Great hotel and perfect location for attending the Toronto Film Festival. We were one block from all the restaurants on King Street. Perfect for us. The room was great and the beds are comfortable. We didn't spend much time inside but we'd defiantly stay there again next year.Genuine Hotels.com guest review
"For baseball fans"
We were very impressed with the hotel staff and rooms, they were phenomenal compared to Rogers Renaissance. For any future baseball games or any other business in Toronto we will stay at the Residence Inn. Outshines Rogers Stadium hotel by far.Genuine Hotels.com guest review
Overall, we enjoyed our stay at this hotel. It is in a convenient location close to the Rogers Centre, CNN tower, Ripley's Aquarium, Harbourfront, etc. Breakfast is plentiful. Only wish there would be more seating available during morning rush hour.Genuine Hotels.com guest review
"Debacle in Toronto"
Room not ready Reclining chair broken into recline position(never fixed) Remote for TV, did not work, fixed Mattress for pull out bed, torn, springs exposed, replaced. Reservation included manager's reception, never happened - cancelledGenuine Expedia guest review
Response by Residence Inn Toronto Downtown / Entertainment District Dear Guest, I apologize for the inconveniences experienced. If we were to know more information about the reservation we would be able to assist with resolving these issues. None of our evening Socials were cancelled in the month of August and were we to know more details we could understand the situation. Thank you for staying with us and we hope we can redeem ourselves on your next visit.
"Convenient Toronto location"
We've stayed here twice and really like the location of this hotel. Most sights are within walking distance. The buffet breakfast is more than adequate. The rooms were well appointed and kept clean. One downside is the location of the lobby/check-in. The check-in desk runs along the main entrance hallway so there is often congestion when entering or […] leaving the hotel or when lining up for breakfast. The front desk employees seem overwhelmed and sometimes distracted as well. Good for families. Read moreGenuine Hotels.com guest review
"Good location, shame about the breakfast!"
Great location, friendly valets. Overall nice hotel and clean room, but sofa-bed was broken which we didnt find out until coming back very late at night...daughter ended up sleeping on floor. Also no sheets/pillows provided for sofabed.Breakfast was disorganized chaos...huge line for a table, no bowls, food not coming out fast enough, green inedible […] bananas, tables not cleared, inedible pancakes. We ended up grabbing a few things and taking to the room, but wouldn't bank on a free breakfast if the hotel is busy. Read moreGenuine Hotels.com guest review
"beautiful room, blah breakfast"
We stayed there to attend a Blue Jays game and to go to the Hockey Hall of Fame. Very close to Rogers Center. Our room was amazing. Upgraded to a 2 bedroom 2 bathroom suite. However, the breakfast was too crowded and they ran out of coffee?!?! The parking fee was excessive $47. You can park right down the street for $8.00. Overall, the staff was accommodating […] and the location was fantastic. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )