All hotels in Hue, Vietnam
1 room, 2 adults
You can collect Hotels.com® Rewards nights here8-Hung Vuong Street, Hue, Thua Thien-Hue, 0084, Vietnam, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 92 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.4
  • Comfort
    4.6
  • Condition
    4.4
  • Neighborhood
    4.4

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Dårlig engelsk og pinlig servilt personale."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nei, dette var ikke noe særlig. Frokostbuffeten var riktig nok fantastisk, men jeg ble forsøkt lurt i utsjekkinga. Da trikset personalet fram en vannflaske som jeg skulle tatt fra minibaren. Det kostet ikke mye, så pengene er ikke problemet, men prinsippet er så irriterende. Det var heller ikke mulig å betale med AmEx-kort uten PIN-kode. Man forventer faktisk bedre av et hotell i denne kategorien. Flyplasstransporten som de tilbyr koster nesten dobbelt så mye som en vanlig taxi. Følte meg grundig lurt da jeg dro.
Genuine Hotels.com guest review
2 night trip Mar 18, 2015
A Traveler
NO
5.0 / 5Outstanding
"만족"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
위치는 후에의 랜드마크일 정도로 호텔을 기점으로 이동하면 편리합니다. 여행자 거리도 바로 도로 앞에 있습니다. 호텔스닷컴에서 4성이라고 나왔는데 호텔 표시는 5성으로 되어 있고 서비스도 5성급 서비스가 제공 되는거 같습니다. 베트남에 30일 여행 했는데 그동안 머물렀던 숙소 중 조식이 가장 맛있었습니다.
Genuine Hotels.com guest review
2 night trip Mar 5, 2015
KIHYUN
KR
5.0 / 5Outstanding
"Super Luxushotel,in sehr guter Lage"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Vom Hotel zu den Sehenswürdigkeiten, ist es keine Entfernung. Weiter entfernte, erreicht man gut und günstig mit einem Taxi,was einen bequem vom Hotel abholt. Aufregende,schöne Stadt. Ein Besuch lohnt sich.
Genuine Expedia guest review
Other trip Feb 21, 2015
A Traveler
DE
4.0 / 5Excellent
"フオーン川と王宮跡を見下ろす優雅なホテル"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
かつての王宮を彷彿させる高級感あるインテリアが旅の気分を盛り上げ、 広くて優雅な部屋の雰囲気はゆっくり落ち着ける。 広い窓からは旧市街、フオーン川と橋が一望でき、気分がいい(屋上のラウンジも)。 周辺はバイクの嵐が押し寄せ歩道も駐車バイクでいっぱいなのでスーツケースを引いて歩ける状態ではなく、 何処へ行くにもタクシーを使うしかない。
Genuine Expedia guest review
Other trip Jan 27, 2015
Sakae
JP
4.0 / 5Excellent
"Bon hotel un peu démodé"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Bien situé, trės bon rapport qualité prix bon petit déjeuner,climatisation faible
Genuine Hotels.com guest review
3 night romance trip Jan 2, 2015
Denis
CA
5.0 / 5Outstanding
"Excelente Hue, Vietnã"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel excelente. Staff de altissima qualidade, bem localizado. Otimo café da manhã.
Genuine Hotels.com guest review
1 night family trip Jan 13, 2015
Luiz
BR
4.0 / 5Excellent
"歴史を感じる素敵なホテルですが臭いが…"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
家族で友人の訪問のためフエを訪れました。世界遺産の街なので、とインペリアルを選択しました。厳かで落ち着いたロビーと客室ですが、その歴史とフエの気候からカビ臭さが気になりました。ベトナムのお香はとても良い香りなので、廊下や客室でお香を焚いたら印象がグッと良くなると思いました。 ホテルスタッフの応対や朝食は問題なく快適で、フォン川を見下ろす景色も最高でした。ホテルのショップがもう少し充実していれば尚良かったです。
Genuine Hotels.com guest review
3 night family trip Jan 2, 2015
A Traveler
JP
5.0 / 5Outstanding
"ホスピタリティーよい"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
ホスピタリティー良 い 部屋の作りに質感良い 場所も良いまた次回泊まる予定です マネージャーが親切でした
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
JP
4.0 / 5Excellent
"양호한 호텔"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
전체적으로 양호한 호텔이었습니다. 강변이 가까와 위치가 좋고 디럭스 리버뷰를 택했는데 강이 사이드뷰로 보였습니다. 걸어서 강을 건너가면 동바시장을 갈수 있고 후에 왕궁도 가까운 편입니다. 룸은 대체로 괜찮은데 겨울에는 좀 추웠고 TV가 브라운관TV이고 샤워 꼭지가 손에 들수 있는것이 아니고 머리위에만 있어 좀 불편했습니다. 조식은 괜찮으나 가짓수가 좀 부족한듯합니다. 전체적으로 양호한 호텔입니다만 외국의 일반적인 5성급을 기대하지 마시고 4성 정도를 기대하고 가시면 되겠습니다
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
MIN SUK
KR
5.0 / 5Outstanding
"快適!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
景色も良く、シャワーなどのお湯も快適に使えました。コンシェルジュに教えてもらったレストランは結局見つけることができませんでしたが、親切に対応してもらいました。
Genuine Hotels.com guest review
1 night trip with friends Dec 6, 2014
A Traveler
JP
5.0 / 5Outstanding
"Trevligt hotell med utmärkt läge."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Utmärkt läge ett stenkast från floden, troligen stans bästa utsikt ifrån baren på våning 16. Bekväma sängar och stort, bra badrum. Trevlig pool även om den hamnar i skugga av ett annat hotell ganska tidigt på dagen.
Genuine Hotels.com guest review
3 night romance trip Nov 25, 2014
A Traveler
SE
5.0 / 5Outstanding
"眺めも良く、ベトナムの雰囲気が溢れてます"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
ホテルドットコムで5日前に予約したが、名前が入っていませんでした、ホテル側も私達がどのレベルの部屋を取ったのかわからず、眺めの良い部屋を用意してくれたが、本当はもう少し広い部屋だったようで、チェックアウトの時にあやまりにきてくれました。ホテルはベトナムの中部の雰囲気一杯で掃除も良く行き届いてました。2009年には皇太子殿下もお泊りになられたそうです。
Genuine Hotels.com guest review
1 night family trip Nov 20, 2014
TOMMY HIROMASA
JP
5.0 / 5Outstanding
"内装が良い"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
全体に中国風の装いにできていて、部屋の中も竹をモチーフにできていて、居心地がい。部屋からの眺めも、旧市街、新市街、川など素晴らしい。朝食ビュッフェも品数が多く、2日では全種類食べきれない。
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2014
Hiroshi
JP
4.0 / 5Excellent
"眺めのよいホテル"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
リバービューを希望、アニバーサリーだったので事前にホテルにリクエストしたところ、 角部屋の全面窓の開放的な素晴らしい眺めのお部屋を用意してくれました! スタッフの方もとてもフレンドリーで、少しだけ日本語を話せる方がいたのでとっても楽でした。 日本人が多いことだけ少し気がかりですが、朝食も充実していて美味しかったです。
Genuine Expedia guest review
Other trip Nov 3, 2014
yh
JP
4.0 / 5Excellent
"최적의 위치"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
전체적인 시설은 만족할 수준입니다. 특히 호텔 위치가 좋네요.
Genuine Hotels.com guest review
3 night trip Aug 29, 2014
Jake
KR
4.0 / 5Excellent
"観光に便利"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
市内のホテルで周りにレストランもたくさん有り、王宮までも近く大変便利。 部屋から橋のライトアップが見えて景色はとても良かったです
Genuine Expedia guest review
Other trip Aug 17, 2014
旅遊人
JP
2.0 / 5Fair
"フェでお勧めのホテル"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
洗面所下のごみ箱に前泊者のごみがそのままでありました。 あきれました! 掃除者の終了のネームプレートがあっても良いのでないでしょうか?
Genuine Expedia guest review
Other trip Jun 16, 2014
Kenji
JP
5.0 / 5Outstanding
"NHKがみれます。"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
エレベーターはカードキーで安全、室内はNHKニュースがみられ、WIFIもスムーズでした。スタッフもフレンドリーで満点でした。
Genuine Hotels.com guest review
1 night trip Apr 27, 2014
マラソンマン
JP
4.0 / 5Excellent
"満足"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
立地が良い。リバービューの部屋からの眺めも良い。スタッフも親切。
Genuine Hotels.com guest review
2 night family trip Feb 11, 2014
れお
JP
5.0 / 5Outstanding
"Gode senger og bra service. Anbefales!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Veldig fornøyd. Et flott og hyggelig hotell. Frokosten var veldig innholdsrik og god
Genuine Hotels.com guest review
2 night trip Feb 9, 2014
Mette
NO
5.0 / 5Outstanding
"Fantastiskt hotell."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Finns absolut ingenting negativt att skriva om detta hotellet. Servicen, frukosten, rummen, renlighet allt var perfekt.
Genuine Hotels.com guest review
2 night romance trip Feb 10, 2014
Ehsan
SE
5.0 / 5Outstanding
"不错的酒店"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
应该是当地最好的酒店,服务人员很贴心,预定车、船票什么的都很方便。性价比好
Genuine Hotels.com guest review
2 night family trip Jan 22, 2014
pjj
CN
5.0 / 5Outstanding
"Hotel parfait"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Superbe hôtel emplacement idéal chambres de grand confort et personnel très professionnel terrasse sublime avec une vue sur la rivière des parfums et la ville. Excursions proposées par l'hôtel un peu chères. Visités des temples et tombeaux ainsi que de la cité impériale à faire absolument. Seul bémol le temps en janvier avec pas mal de pluie et donc utilisation de la piscine le soir après les visites impossible sauf pour les grands courageux(piscine non chauffée ). Hôtel à recommander vivement.
Genuine Expedia guest review
Other trip Jan 19, 2014
Bernard
FR
5.0 / 5Outstanding
"ゆっくりできました"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
ジュニアスィートでしたがしっかり部屋も2部屋ありかなりゆっくりできました。 レセプションはベトナムの他のホテル同様に割と事務的な感じがしますが、その中でも優しい方だと感じました。 またお願いしたいと思います。
Genuine Expedia guest review
Other trip Nov 30, 2013
A Traveler
JP
5.0 / 5Outstanding
"훌륭한 조망"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
리버뷰 조망이 좋았으며, 위치.서비스 다 좋았슴.
Genuine Hotels.com guest review
1 night family trip Nov 20, 2013
Mr Park
KR
5.0 / 5Outstanding
"立地条件もホテルのランクも言うことなし!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
フエの宿泊にと選びました。王宮にも近く、スタッフの教育も行き届いていて、とても快適に過ごすことが出来ました。Spaも体験しましたが、綺麗で施術もよかったです。ここのホテルはお勧めです。
Genuine Expedia guest review
Other trip Nov 8, 2013
Ai chan
JP
5.0 / 5Outstanding
"너무좋았어요...!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
아침식사도너무좋았어고...
Genuine Hotels.com guest review
2 night romance trip Sep 9, 2013
A Traveler
KR
5.0 / 5Outstanding
"皇太子も利用された老舗ホテル!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
一泊だけの滞在でしたがとても充実したものになりました。 まず、12時過ぎに到着したのですが、チェックイン時刻前に部屋へ通してもらったうえ、待つ間にはお茶を頂きました。 他にも、日本語を話せる従業員がいて、英語も丁寧に話してくれる方がいたり、皆さんとてもフレンドリーでした。 部屋は少し古いですが清掃が行き届いており全く問題ないです。Wi-Fiも快適でした。景色も最高ですね! また利用したいです!
Genuine Expedia guest review
Other trip Aug 24, 2013
さとし
JP
5.0 / 5Outstanding
"Love it!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Ich war insgesamt eine Woche dort gewesen! Das Hotel war hervoragend ! Man konnte sehr viel zu Fuss erreichen. Services im hotel war hervoragend ! Meinen tollen Cafés am Frühstücktisch haben die bis ins Details gemerkt und jeden morgen Nach gefragt ob ich das nochmal haben möchte. Zimmer wurden mittags und Abends sauber gemacht ! Allgemein war das wirklich sehr empfehlenswert. Jederzeit wieder
Genuine Expedia guest review
Other trip Aug 18, 2013
A Traveler
DE
5.0 / 5Outstanding
"ご当地一番のホテルと推奨できます"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
予約後、当地のホテルに泊まる時はベイビュウサイドの部屋を申し込むべきとの記事を見て、早速直接ホテルに依頼したところ、当ホテルは全室海向きだとの回答を得ていました。 当日我々は5室の予約でしたから当然廊下の片側に並んでいるかと期待していたら、廊下の両側に分かれていました。 あわててフロントに降りて海側で予約したのにとクレームを申し出でました。 冷静にフロントに聞きましたら岬の突出しの場所に立っているから両側にハロン湾が見えるのですとの説明で納得し、当方の早とちりをお詫びする一幕もありました。 新しい建物で設備は良く、立地も良くその上食事も良しで今回のベトナム旅行10泊では一番のホテル でした。
Genuine Expedia guest review
Other trip Feb 17, 2013
A Traveler
JP
5.0 / 5Outstanding
"close to the main attractions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
very comfortable, convenient, close to major attractions, nice view
Genuine Hotels.com guest review
1 night trip Feb 2, 2013
A Traveler
TW
5.0 / 5Outstanding
"おすすめ!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
リバービューの部屋で、1泊7000~8000円くらいだったと思う。 部屋も広く、清潔で快適に過ごせた。コスパは非常に良い。 朝食も種類豊富で、ホテル内の日本料理店も美味しかった。 スタッフは日本語を話せないがフレンドリーな方ばかり。 部屋には日本語での説明書きもあって不自由しない。 ホテルから空港まで片道送迎してもらったら42万ドンだった。(2013年2月現在)
Genuine Expedia guest review
Other trip Feb 6, 2013
shu
JP
4.0 / 5Excellent
"Good location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The location is very good. It's within walking distance near the river and to the Palace. We booked a triple room with good view. The room is spacious. Not all room-keepers were attentive but generally OK.
Genuine Hotels.com guest review
1 night trip with friends Jan 6, 2013
K
HK
4.0 / 5Excellent
"niente nottambuli"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
ottimo hotel, solo un po' lontano dalla zona "viva" la sera
Genuine Expedia guest review
Other trip Jan 18, 2013
Fr
IT
5.0 / 5Outstanding
"Gute Lage - Dachterasse als Highlight"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Empfelenswertes Hotel mit gutem Frühstücksbuffet (auch wenn der Raum etwas Wartsaal-Atmosphäre hat). Top ist der Rundblick vom Dach (16. Stock).
Genuine Hotels.com guest review
3 night trip Dec 9, 2012
A Traveler
CH
5.0 / 5Outstanding
"大きな2面の窓で贅沢なパノラマビュー"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
宿泊したのはデラックスリバービューの部屋です。フエではフォーン川を眺める一番のリッチだと思います。部屋に通されてまず圧巻されるのは大きな2面の窓からの望むフォーン川の流れです。川とインペリアルホテルの間には雰囲気のあるコロニアル調のHotel Saigon Morinもあり、借景としても最高です。角度の違う部屋を2部屋取りましたが、双方とも違った角度で川を眺めるように2面の大きな窓がついていましたので、このタイプの部屋なら眺望は保証されていると思います。また、朝食のダイニングも素晴らしい調度で感激しました。
Genuine Expedia guest review
Other trip Aug 30, 2012
ケミ
JP
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice stay, friendly staff and good service. It is a luxury hotel in a good location for shopping and site seeing. Breakfast can be slightly noisy due to the kid friendly approach. Outdoor pool if you like to cool of in the heat. Gym is not worth mentioning. Next time we might go to a smaller hotel. However a good stay in the upper level of accommodations in the center and we were fully satisfied with the stay
Genuine Hotels.com guest review
3 night trip Aug 17, 2012
A Traveler
DK
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Nov 13, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Oct 20, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night family trip Feb 16, 2015
Laurice
AU
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Jan 30, 2013
A Traveler
IN
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night family trip Feb 1, 2014
A Traveler
JP

TripAdvisor reviews for Imperial Hotel

Overall rating:Based on 722 traveler reviews

Most recent traveler reviews:

Overall Rating
"The scare-crows frozen smile"
05/27/15 Robinjyates Auckland Region, New Zealand
The Hue Imperial Hotel is designed to impress and intimidate and does both well. It did not start well. On arrival at 6.30pm the staff, dressed up in mock Imperial uniforms, were obviously honour graduates of some smile school and the strain that placed on them, trying to maintain a big grin while speaking a foreign language was both painful to see and listen too . My thoughts immediately shot to the late 1960's,song by Randy Newman that begins with the lines "Scare-crows dressed in the latest style, with frozen smile to scare love away". If I could have found a tin can I would have kicked it down the street. Yes you do know this much covered d standard. While the frozen smiles made us smile the smiles were soon wiped of our faces when we were shown into a room that could have doubled as a sauna. The thermostat for the aircon was set at 27.4C and I could not figure out how to reset it so had to ring for room service and get them to turn it down to 20C. We showered, changed clothes put the cameras on charge and left for what turned out to be a very pleasant roof top bar. After a couple of drinks we decided to go into the Imperials restarante for a meal. We were turned back at the door with words about dress code issuing between the smiling clenched teeth. We might like to try a bar meal? So we did and it was fine. But all was not fine when we went back to our room. To turn on the electric power you had to insert your key into a master switch. Nothing new about that except that the air con was wired through the master switch and the thermometer next to the air con control had now risen pasted 28C, Oh well now that the aircon was going again we thought the temperature would soon drop and so it did down to 26C by morning. The view out of the floor to ceiling window over the Huong River and Vietnam Army barracks was magnificent, but the King sized bed was several years past its used by date, with many broken springs braking through the worn out padding. The shower was 'interesting' with a fixed overhead rose that you had to stand under before you could reach the taps. Thus at the start you were drenched in cold water, but if it got too hot were scolded when you went to turn off the tap. We solved the electric master switch problem by taking all the hotels instruction cards and stuffing them into the slot. A trick I had learned staying in Business mans hotels in Japan in the 1980's. The food at breakfast was very good . But when we left after 40hrs the temperature in the room had only fallen to 24.6C. We were not sorry to leave the Imperial with its overwhelming attempts at grandeur, but underwhelming attempts at customer satisfaction.
Overall Rating
"Oasis from the heat"
05/26/15 Jessica C
We arrived at the hotel quite early after taking the train down from Hanoi, but the hotel was happy to give us our room way before normal check in time! We had a beautiful view over the city, a nice clean cool room with a very comfortable bed and lovely bathroom. The staff here are also very friendly and helpful!
Overall Rating
"Charming Hotel"
05/25/15 Anglqueen Oakville, Canada
Big hotel but will full of charm. Located only a couple of blocks from the river and on a street full of cafes and restaurants. Service was great and riverside room had large floor to ceiling windows that provided an outstanding view. Breakfast was decent as well.
Overall Rating
"elegant hotel in a great position"
05/19/15 freckMelbourne melbourne
beautiful hotel, great position & a great view of the famous Perfum River, close to markets & food area, nice & quiet.Room was huge, bathroom well stocked,Front Desk staff were very nice, as were the tour desk staff. Breakfast was great with lots of choices in the buffet in a very beautiful room. is a very good choice of hotel however long you stay.
Overall Rating
"FEEL LIKE AN EMPRESS"
05/11/15 Sheila F Calgary, Canada
On the recommendation of people we met in HoiAn, we booked into the grand Imperial Hotel and were not disappointed. Its location is perfect - walking distance to everything you need, or short cab ride. Our 14th floor corner room with splendid views every direction was spectacular, and we were well looked after from the beautiful room and amenities, big breakfast bar on the outdoor patio, nice outdoor pool on the roof. Tour prices were high but we found plenty of alternatives close by. One morning we woke to a gorgeous 12inch hawk perched outside our window. Another day it was an impressive Imperial Wedding from our hotel, complete with gold and red brocade outfits, a horse-drawn decorated carriage and live ducks in baskets as wedding gifts, we felt like we had gone back in time in this wonderful historic city. Walking along the river at night with everyone out enjoying the sights, sounds, lights and hectic activities of this city is magical and just a block away. You can feel like an empress on a reasonable budget here!
Overall Rating
"Beautiful hotel, but a little aged."
05/10/15 Jesse E Chatham, New Jersey
The hotel is very nice and in a great location. I was given a corner room in a high floor with a fantastic view of the river and could even look down and see the motorbike school that was in Top Gear! The issue I had with this hotel however was despite being the most high-end of my trip, it was the most in need of some upgrades. The room did not have a flat screen TV, and the wifi barely worked. This was made up for, however, in the friendliness and helpfulness of the staff, who arranged a taxi to take me around to the sites in the afternoon, then later to the airport. If I can get a good enough deal, I will stay here again.
Overall Rating
"Excellent hotel, spectacular views"
05/09/15 gerardpu Heemskerk, the Netherlands
We stayed at the Imperial Hotel, in a Deluxe River View Double Room, for two nights and we really think this is the best place to stay while in Hue. Spacious room with a spectacular view, a comfortable bathroom and hotel facilities with grandeur and true imperial style. The rooftop bar is a great place with a marvelous view of the river and the city, as the hotel is easily the tallest building in town. The hotel pool isn't much but fine for a short relaxing stay. Breakfast is more than decent with both indoor and outdoor seating (with plenty of shade). Front desk service was very friendly and efficient, no complaints whatsoever. Location of the hotel allows for a stroll along the shopping street out front or towards the riverside just one block away. A stay very much enjoyed and highly recommended.
Overall Rating
"A Pleasant Stay"
05/05/15 Roger E Berkshire, United Kingdom
We stayed only two nights whilst on our two week tour of Vietnam and Cambodia. We found all the staff very polite, helpful and friendly. The hotel is very centrally located easy to walk straight into the town. Our room was spacious, clean and well equiped. Likewise the bathroom was well equipped too. We never ate in the restaurant but did enjoy the breakfast buffet although there was not as much variety as the other hotels we stayed at on the trip. The hotel is the tallest building in Hue and has a roof top bar which was a great place to relax have a drink and enjoy the views accross the city. We did go to the pool to relax after returning from one of our excursions and like many hotels the there are never enough sun beds. Overall we enjoyed our stay.
Overall Rating
"Friendly front desk service needed here."
05/05/15 Sharon B
Wonderful views , comfortable suite and good breakfast. Enjoyed pool and roof bar. Handy position. Front desk staff were abrupt in their manner and lack of English provided little assistance. Prices in the hotel are double everywhere else. A smile goes a long Hue!
Overall Rating
"Spacious"
05/04/15 Adri4608 Stellenbosch, South Africa
I love eating outside and any hotel with breakfast outside and high up, as here was the case, gets points from me. The lobby is really big and there was pleasant smelling insense burning. Special was the beautiful packaging of the bathroom extras - red corrugated cardboard, very upmarket looking.
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