"Great little hotel, hard to find"
I really enjoyed my stay there. The breakfast was delicious, staff was very friendly and helpful and it was very clean. A couple issues: the room was pretty small and no one seemed to know where the hotel was. Every driver I had got lost or had to ask for directions. Possibly because of the construction blocking the street, but it was a bit difficult […] to get to an far from the metro. That being said, in really enjoyed my stay at the hotel Read moreGenuine Hotels.com guest review
"Nice hotel for short stay"
No complaints. Difficult to get to the hotel. Staff very friendly. Food is really good.Genuine Expedia guest review
The staff of this hotel are great! all of them, they helped me and my family to have a great in New Delhi. The breakfast buffet is excellent, the chef cooks really delicious food and the servers are very polite and make you feel comfortable. The reception staff are also very kind and helpful, they gave us all the information we could possibly need and […] they arranged a tour with a private driver just for us, it was really great! The facilities are good for the price; the only difficulty I had was to find the Hotel on the first place; is not that easy to find and no taxi driver in Delhi seems to have a GPS. Read moreGenuine Expedia guest review
"Was an awesome stay"
I booked a deluxe room but I they gave me a wonderful suite. I think may be because it was my second time over there. Staff is great, hotel looks awesome and I loved it.Genuine Expedia guest review
"Justa - Panchsheel Park"
Having stayed at a few Justa hotels during our recent trio to India, I can say our stay at the Panchsheel Park location was overall good (although not great) For the price you really would be hard pressed to find a nicer room. Clean, nice decor, and well laid out were the rooms biggest draws. Unfortunately the smell of mildew and shower stall that […] threw water all over the bathroom stall when used were the only drawbacks. Overall a nice stay at another Justa hotel Read moreGenuine Hotels.com guest review
"friendly staff, clean room"
This was a fairly luxurious stay after trekking in Nepal for 2 weeks. Very nice accomodation with an exceptionally warm welcome from staff. They were quite helpful with all of our needs.Genuine Hotels.com guest review
Charming boutique style hotel with very helpful and friendly staff. We arrived on coldest day in Delhi in 44 years. When we called front desk to say we were cold in our room, almost immediately someone was there with a room heater and extra blankets. The breakfast was delicious, varied and plentiful. Beds, sheets and pillows very nice. We also enjoyed […] the fine collection of original art work displayed thought the hotel. Very happy with our stay. Read moreGenuine Hotels.com guest review
Excellent hotel, terrific chef and very good service.Genuine Hotels.com guest review
I have had the pleasure of staying at Justa Residence hotels several times. They are always great. The only knock against the one here in Delhi is the location is not ideal for a tourist. It is, however, close(ish) to the airport. Other than that, there is nothing negative I can say about them. Excellent!Genuine Hotels.com guest review
The Justa chain claims to be small and luxurious. At the Residence in Delhi, the hotel is indeed small, and well appointed, although a little worn. The attentiveness and responsiveness of the staff was excellent. It is 1/2 hour from the airport, the rates are reasonable, and the hotel car service was again first class. I hired a car and driver for one-day […] sightseeing in Delhi which went very well. I would certainly use this hotel again. Read moreGenuine Hotels.com guest review
I have stayed at many hotels and the customer service displayed by the Justa was better than many 5 star hotels. The room was extremely clean, nicely decorated and the bed was super comfortable. They catered to every detail and even packed me a breakfast to go because I had such an early flight. I have already recommended Justa to my friends and plan […] to stay everytime I travel to Delhi. Read moreGenuine Hotels.com guest review
"Very Nice hotel"
Very Happy with our stay at this hotel. Very good service right from the time we reached the reception.Genuine Hotels.com guest review
"Great People, Great Value"
Was here for an overnight stay. Great value for the services and rooms they offer. Staff was friendly and cooperative. Rooms were excellent with great aesthetics. Clean interiors, comfortable beds and bathrooms with all the necessities. Would definitely recommend this hotel.Genuine Hotels.com guest review
The people who worked there was exellent !!!! Very helpful and friedly. The breakfast was very good and nice ambient. I really enjoy the stay and i will come back again.Genuine Hotels.com guest review
Excellent service, comfortable beds and beautifully decore in the room. Hotel had a Paris feel on entry with the dark rich colours. The large single beds made it a perfect night's sleep for my daughter and myself returned from a long day's trip to Agra. Food was great, the buffet meals well thought out. The attempt to serve South Indian food in the […] North proved a success. Location, reasonably close to Select city Mall. Mohan, Basan, Laksman are some of the people who come to mind who provided good service! Good value for money!! Read moreGenuine Hotels.com guest review
"Noisy- next to a metro construction site."
The hotel is generally located well but it is right next to a massive construction site, so there is a lot of noise through out the day. The rooms are nice but the bathrooms seem much older. The shower didn't give out continuous hot water, and that is very uncomfortable in Delhi winters. The water kept becoming cold. Another negative was the pillows, […] they were really uncomfortable. Breakfast was good and hotel staff was generally courteous. Read moreGenuine Hotels.com guest review
"Good 2 night stay"
Though our taxi had a hard time finding this place, which wasn't helped by metro work going on next door ( outside you could hear it but inside the hotel it didn't disturb us) that hampered the way off the ring road to the hotel we really enjoyed our stay at the Justa hotel. The rooms were very clean, beds super comfy, and the room size was excellent, […] we had a suite for the 3 of us which was excellent value. Shower was hot, food great, staff attentive, but wifi was quite expensive considering this was our only hotel in India where we needed to pay for wifi, all the rest were free. Convenient location for what we wanted, but needed to jump in a taxi to get where wanted to rather than walk. Read moreGenuine Expedia guest review
"Great service and comfort"
We enjoyed our stay very much! Staff was excellent, they really pay attention to detail. Cleanliness was high, breakfast was nice! The only thing was metro constructions outside our window, they work 24/7 but we managed by closing bathroom door.Genuine Hotels.com guest review
"Nice hotel close to international airport"
The hotel is nice and comy with very close to the international airport. The breakfast buffet sumptuous with a wide variety both Indian and continental. The room was very comfortable and clean and with good facilities.Genuine Expedia guest review
comfortableGenuine Hotels.com guest review
very comfortable with good hospitality. getting liquor also wasn't a problem, tho the hotel has no bar. The buffet breakfast however, was uninspiring.Genuine Hotels.com guest review
"Great value hotel"
Bed and pillows were really soft and comfortable. Room service was good recommend Chicken biryani and Aloo parantha. Had a good stay.Genuine Hotels.com guest review
"Good choice for a short stay"
I stayed in Justa for a night on a business trip. The hotel location is not the most pleasant but it is good from the ease of travel point of view. The staff were courteous and the kitchen served decent food. Rooms were clean and functional. The kitchen staff was particularly friendly. The only negative experience I had was that in spite of having booked […] a room with wi-fi the reception attendant kept asking me repeatedly if for the proof. It would have been good if their systems were more integrated so that this kind of incident does not occur. Also, when I asked for a taxi, they booked a fairly bad taxi (ordinary black and yellow in a poor condition) for Rs 300 when at that price or less one could have obtained an air conditioned radio taxi. This was not a very professional way to go about and I suspect the person had some collusive deal withy the taxi driver, who also tried to get an extra Rs 50 from me on account of not being able to find the location right away (which was not MY fault). So in summing up, the hotel service and the ease of commute are big pluses, but make sure your wi-fi is included and book your own taxi! Read moreGenuine Hotels.com guest review
Comfortable hotel with very helpful staff. Rooms are small and the Internet did not work well. However the staff was great. They went out of their way to ensure we had everything we needed. Highly recommend this small boutique hotel.Genuine Hotels.com guest review
Very comfortable hotel for stay. Staff are very friendly and could take care of each guests individually. Excellent food for breakfast. Some suggestions on facilities; 1) Power contact was fragile and required some technique to light desk lump, 2) Controlling shower water required some technique to make hot water available, 3) Minor adjustment of location […] of door knob on the door between guest room and stairway is helpful because of experiencing squeezed finger when push the door with right hand. Read moreGenuine Hotels.com guest review
"Great customer service!"
The rooms are spacious, clean, and well maintained. The staff is very responsive to any needs. I have to visit Delhi often and have stayed at other hotels in a similar price range and with similar amenities, but the staff at Justa makes the stay much better.Genuine Hotels.com guest review
身内が渡印した際に使用しました。周囲に飲食店は見当たりませんので、現地で機動力を備えた方でないと「ちょっと外でご飯、飲み物を」という際にはキツイかも。実際、機動力さえあれば清潔で、お手頃でホスピタリティも悪くはありません。フロントマンが朝早い時間に寝こけていたのはご愛嬌？部屋は狭いですが、安全、清潔、お湯が確保されていることを考慮すればまずまずです。Genuine Hotels.com guest review
スタッフが大変親切で、様々なワガママを聞いてくれました。通常インターネットはひとつのディバイスしか使えないのですが、私が困っていたら、もう一つＩＤを追加してくれました。ほかにも荷物を預かってくれたり、チェックアウト時間を延長してくれたり、とにかくできることは何でも応えようとしてくれる姿勢が素晴らしいと思いました。ターミナル３までは１時間くらいかかりますが、ドメスの空港までは３０分と近いです。また是非泊まりたいです。Genuine Hotels.com guest review
"A disappointing stay"
01/21/15 honeybHull Beverley, United Kingdom
Described as a small boutique, this hotel was very basic and to be fair was the worst hotel we stayed in throughout our full tour of India. Granted we hit Delhi when it was having the coldest spell in 30 years, but the rooms were cold, dark and depressing. We had to ask for a heater as the draft coming from the hole in the bathroom window was blowing like a gale. Unfortunately every time we put the heater on all the electrics blew. It was too cold to shower and we had to ask for extra bedding. I wouldn't recommend this hotel and we should have returned here on the final day of our holiday but we managed to swop to the Holiday Inn.
"Enjoyed the stay comfort and convenience"
01/20/15 Bala S
Very good hotel from both convenience and comfort perspective. Hotel staff is very pleasant and positive. Highly responsive and friendly. Food at the Restruant was especially good and fresh. Again the staff at the Restruant (Ramesh) were really nice and quick to serve. Rooms can be little more spacious but good for a business stay.
01/18/15 Yusuf P Pune, India
We'd booked the hotel for our stay and Training purpose. We conduct trainings and had booked the conference room. The conference room facilities are excellent. We also stayed in the same hotel and had an awesome experience during our stay. The food is really good. The best part is the customer service by the staff members. They have been good and helpful throughout our stay. I would highly recommend Basant Jusraj for his hospitality and customer service. I highly recommend this hotel to everyone!!!
"Professional & well mannered"
01/09/15 Su_Avi_13 Mumbai (Bombay), India
Location is great. Staff is very well mannered and helpful. I stayed here for 8 nights and the quality of break fast food and services are good. Kindly ensure you get free wifi as wifi charges are else costly and also laundry charges and roonm services are a bit costly. However rooms, services are very quality.
"Dark, loud, rather depressing."
12/28/14 Jeffrey A Washington DC, District of Columbia
India is a magical place filled with charming, beautiful boutique hotels, resorts, small, mid-sized, luxury hotels, beach bungalows and other glorious places to stay while soaking in the beauty and mystery that is this magnificent country. After traveling over 24 hours to get to Delhi to start a much needed vacation, I was looking forward to a nice place where I could relax in peaceful surroundings etc. The Justa Panchseel Park does not offer that option. I was exhausted and wanted to sleep that day after arriving at the hotel at 0300 in the morning. Instead, I was greeted with unrelenting traffic noises, honking and screeching outside my window and pounding, thundering construction, most of which was hammering that sounded like it was on my ceiling which started very early in the morning. It didn't stop throughout the entire day. I mentioned this to the reception and they said the construction in a neighboring building would stop at 6pm that night. Instead, they should have offered to send me to one of their other properties where it was quieter. They didn't. Plus, the area surrounding the hotel is dirty, decrepit, busy with traffic, loud, and simply not conducive at all to a peaceful experience. Rooms are dark, shades are drawn in the rooms for a reason because when you open them, you have views of dirty brick walls next door. It's depressing! The beds are soft and old, (mine sagged in the side where I was sleeping), the room smelled of must, and the hallways were dark and dingy. The bathroom is nice but dark as well. While it could be a nice place, it needs an overhaul in my opinion. It's just dark and rather austere! However, the staff are very friendly and the breakfast was nice, but I would definitely not stay there again. EVER. Plus they charge a rather expensive rate for internet/wifi services. In this day and age, internet should be free and is most places where I stay in India. I gave this place 2 stars because it has potential and the staff are very kind and friendly. But that's it. If you're looking for a nice place to stay that has charm and beautiful surroundings, this is not the place. Please go elsewhere. Good luck!
"Pleasant place to stay"
12/22/14 tripsofSandy Chennai, India
Rooms are neat, clean & comfortable and all the right amenities.Staff is courteous.. Located on the main road but the place as such is calm and composed. Food is expensive. However, you could order from places that are down the lane that's next to it.
"A pleasent one night stay"
We only stayed one night as we passed through Delhi between National Parks on our project to photograph Tiger. We were delivered to the hotel by our travel company transport. The check-in process was prompt and efficient and our room was only a few yards away. The restaurant menu provided a good range of items both Western and Indian, service was prompt and courteous. The room was well appointed with all the fittings that are expected in a good class hotel the beds were very comfortable and clean. Ther was some outside noise which made sleeping difficult for my wife whose hearing is more accute than mine,being rather high frequency deaf. This resulted in a rather disturbed night for both of us. We were unable to determine the source of the noise we did not ask for a change of room as we were very tired after a long journey and did not wish to move all our belongings to another room. Breakfast was excellent and a prompt check out meant we were away on our continued travels.
12/19/14 ShashankMasurkar Mumbai, Maharashtra, India
Hotel with a good location with a 'small luxury' as they call it. Personalized and well attended service is what you experience the most. Staff is very attentive and interested to serve you. Especially talking about Basant. A very soft spoken person from Assam and well mannered. For a business traveler - Rooms are neat, clean & comfortable and all the right amenities.
11/22/14 Ravindranath P
A well located boutique hotel. Personalized service is what you experience. Staff are very attentive and interested to serve you. Rooms are comfortable and all the right amenities are there for a business traveler.
11/22/14 amit851 Bathinda, India
i am very happy with staying in this hotel.i am spending here 6 days and i very happy with the service provide by the hotel.its team staff is excellent and everything is perfect.I am very thankful to Mr. Dinesh and Mr. juvraj for providing best services in hotel.thanks and regards Mr Harish bansal.
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