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1 room, 2 adults
You can collect Hotels.com® Rewards nights hereS 362 Panchsheel Park, New Delhi, Delhi N.C.R, 110017, India, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 30 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.6
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    3.7
4.0 / 5Excellent
"great staff and friendly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoy going to the JuSTa chain of hotels. The one in Panchsheel Park is good. The staff are very helpful and considerate of the guest. We stayed there one night this time and will most likely return there for future Delhi visits. We would recommend this hotel. It is on the small side, and on a main road, but generally it is quiet. There was some construction going on nearby on the Metro and a nearby building, but that didn't interfere with our sleep. The breakfast is great and they make one of our favorite meals, ghobi adraki. It's not too far from the airport, about a half hour or so depending on the traffic. The traffic can be bad. The taxi to and from the airport should cost anywhere from 500-700 rupees. I'm not sure why there is that much variation, but it is reasonable. The curtains are such that you have a dark room at night.
Genuine Expedia guest review
Other trip Mar 3, 2015
Jim
US
4.0 / 5Excellent
"Great little hotel, hard to find"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
I really enjoyed my stay there. The breakfast was delicious, staff was very friendly and helpful and it was very clean. A couple issues: the room was pretty small and no one seemed to know where the hotel was. Every driver I had got lost or had to ask for directions. Possibly because of the construction blocking the street, but it was a bit difficult to get to an far from the metro. That being said, in really enjoyed my stay at the hotel
Genuine Hotels.com guest review
2 night trip Sep 24, 2014
Max
US
4.0 / 5Excellent
"Nice hotel for short stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
No complaints. Difficult to get to the hotel. Staff very friendly. Food is really good.
Genuine Expedia guest review
Other trip Jul 4, 2014
sadhan
US
4.0 / 5Excellent
"Great Staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The staff of this hotel are great! all of them, they helped me and my family to have a great in New Delhi. The breakfast buffet is excellent, the chef cooks really delicious food and the servers are very polite and make you feel comfortable. The reception staff are also very kind and helpful, they gave us all the information we could possibly need and they arranged a tour with a private driver just for us, it was really great! The facilities are good for the price; the only difficulty I had was to find the Hotel on the first place; is not that easy to find and no taxi driver in Delhi seems to have a GPS.
Genuine Expedia guest review
Other trip Jun 9, 2014
Luke
US
5.0 / 5Outstanding
"Was an awesome stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked a deluxe room but I they gave me a wonderful suite. I think may be because it was my second time over there. Staff is great, hotel looks awesome and I loved it.
Genuine Expedia guest review
Other trip Mar 13, 2014
A Traveler
US
4.0 / 5Excellent
"Justa - Panchsheel Park"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Having stayed at a few Justa hotels during our recent trio to India, I can say our stay at the Panchsheel Park location was overall good (although not great) For the price you really would be hard pressed to find a nicer room. Clean, nice decor, and well laid out were the rooms biggest draws. Unfortunately the smell of mildew and shower stall that threw water all over the bathroom stall when used were the only drawbacks. Overall a nice stay at another Justa hotel
Genuine Hotels.com guest review
3 night trip Jan 8, 2014
A. Joseph
US
5.0 / 5Outstanding
"friendly staff, clean room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was a fairly luxurious stay after trekking in Nepal for 2 weeks. Very nice accomodation with an exceptionally warm welcome from staff. They were quite helpful with all of our needs.
Genuine Hotels.com guest review
1 night family trip Oct 4, 2013
Mary
US
5.0 / 5Outstanding
"Charming hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Charming boutique style hotel with very helpful and friendly staff. We arrived on coldest day in Delhi in 44 years. When we called front desk to say we were cold in our room, almost immediately someone was there with a room heater and extra blankets. The breakfast was delicious, varied and plentiful. Beds, sheets and pillows very nice. We also enjoyed the fine collection of original art work displayed thought the hotel. Very happy with our stay.
Genuine Hotels.com guest review
2 night family trip Jan 1, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel, terrific chef and very good service.
Genuine Hotels.com guest review
1 night trip Dec 21, 2012
Serge
US
5.0 / 5Outstanding
"Always Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I have had the pleasure of staying at Justa Residence hotels several times. They are always great. The only knock against the one here in Delhi is the location is not ideal for a tourist. It is, however, close(ish) to the airport. Other than that, there is nothing negative I can say about them. Excellent!
Genuine Hotels.com guest review
Business trip Aug 21, 2012
A Traveler
US
4.0 / 5Excellent
"Excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The Justa chain claims to be small and luxurious. At the Residence in Delhi, the hotel is indeed small, and well appointed, although a little worn. The attentiveness and responsiveness of the staff was excellent. It is 1/2 hour from the airport, the rates are reasonable, and the hotel car service was again first class. I hired a car and driver for one-day sightseeing in Delhi which went very well. I would certainly use this hotel again.
Genuine Hotels.com guest review
Other trip Jul 25, 2012
Sandsmith
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Mixed feelings"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Expensive taxi service I thought I would be within walking distance of different places of interest but...
Genuine Expedia guest review
Other trip Mar 1, 2015
TA
GB
5.0 / 5Outstanding
"Very Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very Happy with our stay at this hotel. Very good service right from the time we reached the reception.
Genuine Hotels.com guest review
1 night trip Oct 17, 2014
Himanshu Banerjee
IN
5.0 / 5Outstanding
"Great People, Great Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was here for an overnight stay. Great value for the services and rooms they offer. Staff was friendly and cooperative. Rooms were excellent with great aesthetics. Clean interiors, comfortable beds and bathrooms with all the necessities. Would definitely recommend this hotel.
Genuine Hotels.com guest review
1 night trip May 4, 2014
Mohit Sampat
IN
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The people who worked there was exellent !!!! Very helpful and friedly. The breakfast was very good and nice ambient. I really enjoy the stay and i will come back again.
Genuine Hotels.com guest review
2 night trip Apr 15, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
the +: size of the room, quality of the service. the -: metro station under construction which wake you up at 8 am, hard to explain to taxis how to get there
Genuine Hotels.com guest review
2 night romance trip Mar 21, 2014
marco
AS
4.0 / 5Excellent
"Excellent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent service, comfortable beds and beautifully decore in the room. Hotel had a Paris feel on entry with the dark rich colours. The large single beds made it a perfect night's sleep for my daughter and myself returned from a long day's trip to Agra. Food was great, the buffet meals well thought out. The attempt to serve South Indian food in the North proved a success. Location, reasonably close to Select city Mall. Mohan, Basan, Laksman are some of the people who come to mind who provided good service! Good value for money!!
Genuine Hotels.com guest review
2 night family trip Mar 8, 2014
Ingrid Pryde
AU
2.0 / 5Fair
"Noisy- next to a metro construction site."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is generally located well but it is right next to a massive construction site, so there is a lot of noise through out the day. The rooms are nice but the bathrooms seem much older. The shower didn't give out continuous hot water, and that is very uncomfortable in Delhi winters. The water kept becoming cold. Another negative was the pillows, they were really uncomfortable. Breakfast was good and hotel staff was generally courteous.
Genuine Hotels.com guest review
1 night business trip Jan 16, 2014
Sonkia
IN
5.0 / 5Outstanding
"Good 2 night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Though our taxi had a hard time finding this place, which wasn't helped by metro work going on next door ( outside you could hear it but inside the hotel it didn't disturb us) that hampered the way off the ring road to the hotel we really enjoyed our stay at the Justa hotel. The rooms were very clean, beds super comfy, and the room size was excellent, we had a suite for the 3 of us which was excellent value. Shower was hot, food great, staff attentive, but wifi was quite expensive considering this was our only hotel in India where we needed to pay for wifi, all the rest were free. Convenient location for what we wanted, but needed to jump in a taxi to get where wanted to rather than walk.
Genuine Expedia guest review
Other trip Jan 15, 2014
Wendy
GB
5.0 / 5Outstanding
"Great service and comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We enjoyed our stay very much! Staff was excellent, they really pay attention to detail. Cleanliness was high, breakfast was nice! The only thing was metro constructions outside our window, they work 24/7 but we managed by closing bathroom door.
Genuine Hotels.com guest review
4 night family trip Jan 7, 2014
A Traveler
IN
4.0 / 5Excellent
"Nice hotel close to international airport"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is nice and comy with very close to the international airport. The breakfast buffet sumptuous with a wide variety both Indian and continental. The room was very comfortable and clean and with good facilities.
Genuine Expedia guest review
Other trip Jan 5, 2014
Ashraf
SG
3.0 / 5Good
"satifactory"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
comfortable
Genuine Hotels.com guest review
2 night business trip Nov 25, 2013
A Traveler
IN
4.0 / 5Excellent
"great servicce"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
very comfortable with good hospitality. getting liquor also wasn't a problem, tho the hotel has no bar. The buffet breakfast however, was uninspiring.
Genuine Hotels.com guest review
2 night trip with friends Oct 4, 2013
Puneet
IN
4.0 / 5Excellent
"Great value hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Bed and pillows were really soft and comfortable. Room service was good recommend Chicken biryani and Aloo parantha. Had a good stay.
Genuine Hotels.com guest review
1 night trip Aug 15, 2013
A Traveler
IN
3.0 / 5Good
"Good choice for a short stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
I stayed in Justa for a night on a business trip. The hotel location is not the most pleasant but it is good from the ease of travel point of view. The staff were courteous and the kitchen served decent food. Rooms were clean and functional. The kitchen staff was particularly friendly. The only negative experience I had was that in spite of having booked a room with wi-fi the reception attendant kept asking me repeatedly if for the proof. It would have been good if their systems were more integrated so that this kind of incident does not occur. Also, when I asked for a taxi, they booked a fairly bad taxi (ordinary black and yellow in a poor condition) for Rs 300 when at that price or less one could have obtained an air conditioned radio taxi. This was not a very professional way to go about and I suspect the person had some collusive deal withy the taxi driver, who also tried to get an extra Rs 50 from me on account of not being able to find the location right away (which was not MY fault). So in summing up, the hotel service and the ease of commute are big pluses, but make sure your wi-fi is included and book your own taxi!
Genuine Hotels.com guest review
1 night business trip May 26, 2013
M Oak
IN
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable hotel with very helpful staff. Rooms are small and the Internet did not work well. However the staff was great. They went out of their way to ensure we had everything we needed. Highly recommend this small boutique hotel.
Genuine Hotels.com guest review
2 night trip with friends Jan 28, 2013
Anna
CA
5.0 / 5Outstanding
"Home atmosphere"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very comfortable hotel for stay. Staff are very friendly and could take care of each guests individually. Excellent food for breakfast. Some suggestions on facilities; 1) Power contact was fragile and required some technique to light desk lump, 2) Controlling shower water required some technique to make hot water available, 3) Minor adjustment of location of door knob on the door between guest room and stairway is helpful because of experiencing squeezed finger when push the door with right hand.
Genuine Hotels.com guest review
2 night business trip Nov 25, 2012
Toni
IN
5.0 / 5Outstanding
"Great customer service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The rooms are spacious, clean, and well maintained. The staff is very responsive to any needs. I have to visit Delhi often and have stayed at other hotels in a similar price range and with similar amenities, but the staff at Justa makes the stay much better.
Genuine Hotels.com guest review
Business trip Jul 13, 2012
BJL
IN

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"機動力(車等)を備えていれば、いいと思います。"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
身内が渡印した際に使用しました。周囲に飲食店は見当たりませんので、現地で機動力を備えた方でないと「ちょっと外でご飯、飲み物を」という際にはキツイかも。実際、機動力さえあれば清潔で、お手頃でホスピタリティも悪くはありません。フロントマンが朝早い時間に寝こけていたのはご愛嬌?部屋は狭いですが、安全、清潔、お湯が確保されていることを考慮すればまずまずです。
Genuine Hotels.com guest review
4 night trip with friends Oct 14, 2014
A Traveler
JP
4.0 / 5Excellent
"素晴らしいサービス"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
スタッフが大変親切で、様々なワガママを聞いてくれました。通常インターネットはひとつのディバイスしか使えないのですが、私が困っていたら、もう一つIDを追加してくれました。ほかにも荷物を預かってくれたり、チェックアウト時間を延長してくれたり、とにかくできることは何でも応えようとしてくれる姿勢が素晴らしいと思いました。ターミナル3までは1時間くらいかかりますが、ドメスの空港までは30分と近いです。また是非泊まりたいです。
Genuine Hotels.com guest review
1 night business trip Sep 16, 2013
ATSUKO
JP

TripAdvisor reviews for juSTa Panchsheel Park, New Delhi

Overall rating:Based on 321 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good Hospitality"
06/30/15 jayanta_singh Kolkata (Calcutta), India
The room should be bigger where three persons can be accommodated simultaneously. Besides the menu items of dinner may be increased keeping in mind more north indian foods. The bathroom should have mirror on the wall & the room should have one wall clock.
Overall Rating
"Best in New Delhi"
06/28/15 Herymatto
I've been in India for two weeks and this hotel is by far the best I have stayed at. The rooms are comfortable, beautiful, and stylish. The service is phenomenal The restaurant was also very good and the service was even better. Arjon, Ramesh, and Trilok were all very good!!
Overall Rating
"Nice Hotel"
06/28/15 chandra_prabha6 New Delhi, India
very nice food cooperative staff especially Mr Ramesh and Mr Basant and Mr. Pradeep. Food was very good and hotel has very comfortable room. This hotel is situated in south Delhi which has lot of shooping places near by.
Overall Rating
"Nice hotel in South Delhi"
06/28/15 Haneesh S
Food, hospitality and services provided by Hotel employee was very good. All the staff was very courteous and always helpful for any kind of need. Rooms are wonderful and food quality is very good. I am really impressed by cooperation and humble nature of especially Mr. Ramesh and Mr. Anil.
Overall Rating
"Nice Food"
06/26/15 445altaf Kolkata (Calcutta), India
very nice food cooperative staff when i complaining for regarding food tast to Mr. Basant ,Mr.Ramesh & Mr.Arjun(F&B) (with Mr. Arjun who is safe of Basanta)and he very polity change food and they give complementary sweets which is very nice. Next day i order before 30m having lunch. it test above the expecation and am very great full with F & B staff and other staff
Overall Rating
"Hospitality is good & customer centric."
06/26/15 jayant675 Kolkata (Calcutta), India
The people @ restaurant is courteous & willing to advice of the choice of the food. The room no 403 is beautifully located where metro work progress is visible & i could see the sunrise. The chef Arjun is good & Basant is quiet approachable.
Overall Rating
"Visit to Hotel was fantastic"
06/25/15 SACHIN1806 New Delhi, India
Food & Hospitality served by the hotel people is excellent . want to visit again . Hotel staff is very cooperative & humble especially Mr Ramesh , Basanta chetroi & Arjun . Mr Pramod is also humble & very cooperative through out the day I spent in hotel . Good place to do conference & stay . Thanks Sachin Sharma
Overall Rating
"Very Good"
06/21/15 shalli424 National Capital Territory of Delhi, India
I conduct training classes in delhi resort. I find people here very polite, good and mannered. All the services provided in the training sessions are very very good including food, internet and others.
Overall Rating
"There are better places"
06/11/15 travel1007_85 Pune, India
We had booked a night in April - two rooms. Nothing wrong with the booking process. Just the hotel rooms are small and claustrophobic, breakfast way below expectations - considering the money that is charged and bathrooms lack cleanliness! The shower stopped working and refused to mix the hot & cold water properly. Had booked the place based on previous reviews. Was majorly disappointed as it fell way below expectations and did not match the price we paid for the stay! Do stay, but with less expectations!
Overall Rating
"Excellent place to stay"
05/21/15 sankalprathore85 Lucknow, India
Everything is superb!! Breakfast is awesome and rooms are good. The staff is cooperative and service is excellent. Located near saket and malviya nagar. All major localities are near by. The only problem would be need of conveyance for travel to near by places. No need to worry auto rickshaw are available just near the hotel.
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