ALL OK. WE WENT TO FAIR HOPE TO LOOK AROUND. WHEN TO JOE K. GRAVE SITE FOUND A MAN SLEEPING IN GRAVE YARD. HE WAS A LITTLE ON THE DRUNK SIDE OF LIFE BUT SAID HE WAS OK, SO WE LET HIM SLEEP. THE GRAVE YARD IS IN REAL BAD SHAPE.Genuine Expedia guest review
"Incidental Charge still on my account 3 days later"
Not happy about a $50 incidentals charge which I was not made aware of and that is still on my debit card 3 days after checking out.Genuine Expedia guest review
Response by The Battle House Renaissance Mobile Hotel & Spa Dear Charles, Thank you for staying at the Battle House Hotel & Spa. I appreciate your business and thank you for taking the time to send in your feedback. I apologize that you were not told of the $50/Day authorization upon check-in. Once you check-out of the hotel, we release the authorization, but may take 3-5 business days for it to credit back onto your account through your bank. Again, my sincere apologies. I will review your feedback with the front office ambassadors. Thank you for bringing this to my attention. Warm Regards, Scott M
This was an enchanting getaway for me and my husband. It was a relaxing atmosphere and offered everything we were looking for. The service was excellent. The hotel personnel were very helpful and offered assistance so we could have a wonderful stay. The spa was wonderful and everything anyone could desire.Genuine Hotels.com guest review
Everything was grest from the bellhops, front desk, and restaurant. We did have to let the waiter in the Trellis Room know that the breakfast food was cold and she turned on the burners and placed a special order for pancakes and eggs. I look forward to staying again.Genuine Hotels.com guest review
Nice hotel, beautiful bathroom. I would stay here again.Genuine Expedia guest review
The Battle House and the amenities were great. Only thing is we would've liked a less expensive dining option but the staff was wonderful about recommending alternate dining options for our family. The pool and workout room were great. The parking was a challenge as we chose not to use valet. The off street parking proved to work out fine.Genuine Hotels.com guest review
I was traveling with my three young kids and the staff was very nice to us! Also they have a 1 foot pool that is really big so I didn't have to worry about my boys going in to the deep end! it was awesome! Made my stay very enjoyable! I had a haircut at the spa which was very nice as well!Genuine Hotels.com guest review
"The Best part of Mobile Alabama"
I was visiting Mobile for a wedding and chose to stay at the Battle House, a few miles from the other hotels that guests were staying at. I cannot express in words the difference staying at the Battle House made on our trip to Mobile. Not only is the Battle House a beautiful piece of history, the staff was very helpful, kind and went out of their way […] to make our stay pleasurable. I have traveled to many 4/5 star hotels around the world and certainly this stands out as a jewel for Mobile. The Trellis room food is amazing! The piano bar is a fun place to have a drink and listen to a wonderful piano player. The rooms were large and very, very clean! I highly recommend staying at this hotel ! Read moreGenuine Expedia guest review
"Nice Stay before the Beach"
The condition of the room and the Hotel was very clean and beautiful. The service at the front desk and valet desk was excellent. The food is very pricey considering the quality and the quantity. The bar and the cafe atmosphere is not that appealing. Did not eat in the main dining room.Genuine Hotels.com guest review
"Getaway without travel"
The hotel and the spa gave us a mini-vacation without having to travel. All day use of the spa (after massages) was perfect for unwindingGenuine Hotels.com guest review
"Excellent downtown hotel."
My wife and I stayed here for one night on our way back home to Texas. What a great hotel! I honestly can't think of anything negative about our experience. Wished we could have stayed another night.Genuine Expedia guest review
The room was nice and the hotel staff were very helpful. One of the velets,Treavor, was great. He gave us directions and was very polite. Even remember my last name. The breakfast wasn't very good for the price of the room. I have stayed in cheap hotel that have had much better breakfast. None of the area businesses were open and it seemed that most […] of downtown was under construction. Read moreGenuine Hotels.com guest review
Room had a broken toilet seat and the ceiling paint in the bathroom was chipping away. Overall the hotel was nice though.Genuine Hotels.com guest review
Took my family with me on a business trip. My first meeting was in the RSA Building connected to the hotel. The services was excellent across the board. They enjoyed the pool facilities. Everything was great!Genuine Expedia guest review
Fine hotel, well run, great staff, great workout area.Genuine Expedia guest review
The jackhammering was the loudest, followed by the trucks and the train track right outside.Genuine Hotels.com guest review
"Best place to stay in Mobile AL"
The location, staff and area is perfect. The rooms are very clean and large.Genuine Expedia guest review
Hotel was great and downtown is revitalizing nicelyGenuine Hotels.com guest review
"Great, quick getaway!"
Went for a quick 1 night getaway... wish it would have been longer!! Hotel was fabulous! It was a refreshing find just about an hour away. We will be back!Genuine Hotels.com guest review
"just passing through"
We were on our way to Florida and just needed a place to stop for the night. The Battlehouse is now my wife's new favorite Hotel. The rooms are outstanding and very comfortable and the staff is excellent.Genuine Hotels.com guest review
Not the biggest fan of Mobile but if you are staying there this is a great property to spend your time. Beautifully done entrance area with a high lighted decorative glass ceiling, times past charm, and splendidly cushy rooms. Downtime is easily passed at the pool area or gym.Genuine Hotels.com guest review
"The best service"
Rooms was clean and looked great. My wife loved the room and hotel. Service was the best.Genuine Hotels.com guest review
Great hotel. Very nice. Only problems I had were the vending and ice machine were no working on my floor and when I call for help with my luggage on check out day no one came to help. The pancakes from the hotel restarunt are very goodGenuine Hotels.com guest review
Everyone was helpful and kind and the hotel is beautiful. We had a great time.Genuine Hotels.com guest review
"Best trip this year!"
Beautiful hotel, great location, excellent views, personnel couldn't have been more helpful and friendly. Room was gorgeous. Just a couple of small maintenance issues, and the cable service was a pain in the rear - but who goes out of town to watch TV? I do wish the hotel had more gluten-free offerings, but overall, I'd stay here again, anytime.Genuine Hotels.com guest review
"GREAT GET A WAY"
This is a beautiful hotel. The staff was professional and my room was spotless!Genuine Hotels.com guest review
Great History in and round hotel.Genuine Hotels.com guest review
Fabulous stay. Check out Jeff at the Royal st. Tavern in the hotel. Best mixologist ever!!Genuine Hotels.com guest review
"It was ok"
The hotel was nice, clean, and packed with very helpful people that worked there. The only thing we had a problem with was the restaurants in the Hotel, such as the Trellis room, and Joe Cain's. We got sat for a table but never had our order taken, it was pretty sorry. Now the Hotel itself was wonderful, I will stay there when ever I come back to Mobile […] I just wont eat at the restaurants in the hotel. Read moreGenuine Hotels.com guest review
"Probably the best in downtown Mobile"
The hotel was good overall. Didn't like that parking was limited to valet only. The room was very nice and the fitness center and spa was one of the best features. The staff were friendly but there was always a wait when going to the front desk. They said water was available at the lobby but never explicitly stated that it was not complimentary -$2/small […] bottle. I'd stay here again though as it was very convenient and pleasant overall. Read moreGenuine Expedia guest review
We loved the beautiful hotel and Mobile! We found our new "spot" to get away!Genuine Expedia guest review
"close to downtown"
could not believe the downtown deterioration; the hotel was like an oasis in the desert. We walked, and were concerned about safety. We visited a college in the suburbs- very nice, total contrast. The hotel is a good value in itself; had dinner one evening in hotel restaurant- very good.Genuine Hotels.com guest review
"great hotel in Mobile"
The restoration of this classic hotel was very well done. The quest room was lovely. The beds were clean and firm. Plenty of pillows. Bathroom was clean and well supplied.Genuine Expedia guest review
"Outstanding room! Definitely worth the money!!"
Stayed one weekend night downtown and hotel was in walking distance of dozens of restaurants and bars. They were having a music festival downtown and we were able to join in the fun! Awesome time!Genuine Expedia guest review
"Splendor in Mobile"
This is a gorgeous hotel in downtown Mobile with excellent staff. Only stayed one night but will definitely be using it again in the future. Very close to I-10 so a relaxing stop if you are thumping up and down the interstateGenuine Expedia guest review
The hotel is so beautiful and we really love staying there. It was so nice and the staff is so helpful that we came back for a second stay. The only thing that is a little inconvenient is that there aren't many family friendly places to eat very near and the breakfast is a little pricey for an entire family. Not a deal breaker obviously. We will continue […] to come back to the Battle House when we are at an event at the convention center. Read moreGenuine Hotels.com guest review
"The AWESOME Battle House Rennisance"
The hotel was absolutely gorgeous. So much history and so interesting! The staff was extremely friendly and accommodating. Just a wonderful experience!Genuine Hotels.com guest review
Even though it rained during our visit to Mobile, the hotel was wonderful. Every person on their staff was incredibly friendly and helpful...and the food from room service was delicious.Genuine Expedia guest review
Beautiful hotel with great and attentive staff.Genuine Hotels.com guest review
"Perfect for my conference."
Wish I'd gotten the reservation directly, but you said you were full; but then I reserved on hotels.comGenuine Hotels.com guest review
"Great Hotel to enjoy Mardi Gras"
Everything is upscale, clean, and within walking distance to area attractions. It's also on the parade route, which is why we booked this hotel. Great stay and will be back again. Only thing I would change is the $22 a day parking fee. Seems a bit high when you are already paying for an upscale hotel experience.Genuine Expedia guest review
Response by The Battle House Renaissance Mobile Hotel & Spa Thank you for staying at the Battle House Hotel & Spa during Mardi Gras season. I am glad the hotel met your expectations. I look forward to your return visit. I apologize that the valet fee seemed high. We try to keep the cost down as much as possible. Unfortunately the hotel does not own its own parking garage and the fee helps absorb the cost of the garage spaces. Hopefully, in the future, we will have more parking options for our guests. If I can be of any assistance in the future, please let me know. Warm Regards!
toilet was leaking and sink leaked all over floorGenuine Hotels.com guest review
"very nice hotel close to all downtown activities"
just there overnight but my wife and i loved the place and would definitely stay there againGenuine Expedia guest review
Room service terrible. Very hard to get In no room to pull In entranceGenuine Expedia guest review
Hotel is very nice and staff was extremely helpful and friendly. My wife and I had a great time ! We were even able to catch a Mardi Gras style parade right out of the front door of the hotel.Genuine Hotels.com guest review
Response by The Battle House Renaissance Mobile Hotel & Spa Thank you for staying at the Battle House Hotel & Spa. I appreciate your business and for the great comments that you posted online. I am glad to hear that you enjoyed your time at the hotel and in the city of Mobile and were able to catch the Mardi Gras parade out in front of the hotel. I look forward to your return in the future. Warm Regards, Scott
"Drenched in Charm and Professionalism"
Honeymoon! We needed only to let that be known -- then we saw "Joanna" (European girl at he front desk) light-up and get creative in her accomodations for us. Even the Valets seemed quite professional yet personable. It happened to be time for the annual "Moonpie Over Mobile" New Year celebration -- which was overwhelming in many ways. I'm certain that's […] why the cleaning crew could not fill my special request for cleaning -- as they had the day before. Understood -- and forgiven. What an awesome -- yet quaint experience (did I mention the awesome 2 story lobby rotunda?...) As we checked-out -- "Maggie" drenched us in her cute southern charm. You just have to do this -- to understand. Pure delight. Read moreGenuine Hotels.com guest review
We stayed a few days before Christmas and Hotel look great. Had a real holiday feel. Staff could not have been any better, fantastic service.Genuine Expedia guest review
TV remote did not work.Genuine Hotels.com guest review
"Fantastic Place to Stay!"
This place is very well maintained, clean and neat. Staff was friendly and helpful. On top of all that, the actual stay at the hotel was very reasonably priced. But maybe that was because it was over Christmas and they had rooms to fill. Whatever. If I would 'ding' it on anything, it would be that the spa treatment for my wife was very expensive...........good, […] but more expensive than it should have been. Read moreGenuine Hotels.com guest review
We received exceptional service at this hotel. I do think the rooms are overpriced. Breakfast buffet was very expensive for what you get, although it was good food with fresh fruit daily. The room was clean and housekeeping was great but bring your own pillow. The pillows that are available are about the size of a crib pillow and my neck hurt after […] a couple of nights of trying to stack multiple small pillows to sleep on. There is no public parking available so be prepared to pay for valet service with tips. Overall, I enjoyed my stay. I truly believe it would have been more enjoyable if I hadn't spent so much. Read moreGenuine Hotels.com guest review
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