Always a pleasure to stay here. It is my top pick when I come to Hanover.Genuine Hotels.com guest review
"Courtyard Mariott visit"
Oversized room!!Genuine Hotels.com guest review
Very clean room, nice staff. Great location!Genuine Hotels.com guest review
"great Hotel close to Dartmouth"
Super clean and quiet. Excellent staff, workout facility and a Starbucks in the lobby. I plan to stay there every time I'm in the Hanover/Lebanon area.Genuine Expedia guest review
Hotel was great!Genuine Hotels.com guest review
"Close to Dartmouth college"
Excellent customer service. The staff was very accommodating. Will stay again when visiting our son at Dartmouth.Genuine Hotels.com guest review
Over priced relative to some things in the area, but sometimes you just need to book mom where she wants to be.Genuine Hotels.com guest review
"Very noisy and sleepless Saturday night."
Our room wasn't ready when we arrived at 3:30pm (published 3:00pm check in time). We were told it would be another 20-30 minutes and told we could wait in the lobby if we wanted. No apology, no offer of a beverage while we waited. Our room was satisfactory although there was a large while pill (Caltrate) on the floor. Our first night quiet enough, but […] the noise in the hallway and surrounding rooms on the second night was out of control. It started around 11:30pm and went until 3:15am. College students in the halls talking, laughing, going room to room. I felt like I was back in college again. I doubt I would stay there again on the weekend. Too many students and their parents. Read moreGenuine Hotels.com guest review
Response by Courtyard Marriott Hanover Lebanon Dear Guest, I am very sorry to hear that your arrival experience and overall stay was not a satisfactory one. We pride ourselves on our guest service and cleanliness of our hotel. We clearly missed the mark on both measures for your recent stay. I will address your comments with the appropriate staff to ensure that we learn from your feedback and avoid repeating what occurred during your visit. Kind regards, Kim
"A very pleasant motel."
Spacious room, well appointed, quiet. The staff greets you in the morning with a smile!Genuine Hotels.com guest review
"Nice hotel for the family"
Wanted a hotel to stay in for a few days with my family while our new house was being redone before moving. Kids loved the room. Staff was nice and accomodating. Pool and fitness area was nice.Genuine Expedia guest review
"A very nice experience in a lovely area"
The area is is so peaceful and so was my experience at this Courtyard Marriot. The staff was so pleasant and the hotel modern and clean. I loved the bistro area for breakfast and snacks at night. The rooms were very clean and comfortable. The area was quiet but also convenient. There was a great food market in walking distance and a few good places […] to eat as well. I would stay there again for business as well as pleasure. Read moreGenuine Expedia guest review
"most comfy beds, recently updated :)"
The room was very spacious, and updated with a luxurious feel. Great value!Genuine Hotels.com guest review
Excellent Hotel that made a very important medical trip a little more bearable.Genuine Hotels.com guest review
Very comfortable and quite. Love it.Genuine Hotels.com guest review
"perfectly adequate, not exciting"
Our room was perfectly nice but not exceptional. It was supposed to be a king bed plus a couch, but I would say the bed was a queen. Common areas are nicer than average, with an attractive lounge area and business center. Breakfast is a Starbucks location rather than the usual hotel buffet of cheap cereal and fake eggs: you get better food but you pay […] for it. Location is easy to get to with a car but there is nothing nearby. Staff quite pleasant in our limited interaction. Read moreGenuine Hotels.com guest review
I had a great stay with my girlfriend thanks.Genuine Hotels.com guest review
"Nice hotel, close to relatives"
Checked in late, children running up and down the halls after 11pm. Wish there was some way that the air conditioning was a bit quieter. Woke up every time it kicked on.Genuine Expedia guest review
"Great stay at Courtyard"
Terrific hotel...polite and helpful staff, spacious rooms, nice bar/breakfast nook, welcoming and comfortable common area and good beds.Genuine Expedia guest review
nice clean rooms with updated amenitiesGenuine Hotels.com guest review
"Nice hotel close to Dartmouth"
Stayed here on our way to Dartmouth. Great location near a grocery store, bank, Jesse's restaurant and 5 minutes from Dartmouth. Clean, friendly staff and beautiful flowers.Genuine Expedia guest review
PROS: Nice, clean rooms; comfortable beds; great pool & hot tub; kind, friendly staff; discounts available for people visiting Dartmouth-Hitchcock Medical Center. CONS: Charged us full price despite ongoing renovations (something they neglected to tell us prior to our booking); no complimentary breakfast. SUMMARY: Though I would book the Residence […] Inn first, this hotel would be my second choice.PROS: Nice, clean rooms; comfortable beds; great pool & hot tub; kind, friendly staff; discounts available for people visiting Dartmouth-Hitchcock Medical Center. CONS: Charged us full price despite ongoing renovations (something they neglected to tell us prior to our booking); no complimentary breakfast. SUMMARY: Though Residence Inn would be my first choice, this hotel would be my second. A solid B+. Read moreGenuine Hotels.com guest review
Very comfortable room and bed. And the wifi worked well.Genuine Expedia guest review
"Nice Hotel, close to RVC!"
Excellent time in this hotel, the pool was small but ample, the hot tub was perfect and the service all around was really great! We found the service to be the best part of our stay even though we were pleased with everything else.Genuine Expedia guest review
Stayed overnight here and wished my trip was longer. Clean, new, comfortable, stylish, and contemporary. Plenty of power outlets and the closet space was sick! The total wall between the bedroom and bath was closet space. Really nice how that was designed in. The bathroom was spotless, towels galore and the shower head, for a rain head, was still powerful. […] The toilet flush was a little tight. You had to hold it a few seconds to get it to flush. No deal breaker….Just a great hotel! Read moreGenuine Expedia guest review
"Nice Stay (renovation in first floor)"
Well maintained and clean rooms - renovation in the first floor. Good hotel service. Will stay again for vacation.Genuine Hotels.com guest review
"Clode to Datmouth"
Though the stay was good,, we were not informed by hotel or Hotel.com there was construction going on. Lobby was in a mess. When a hotel is being renovated, they should inform and give discount. I am planning to visit there in June again I might stay there if the construction is completed.Genuine Hotels.com guest review
Response by Courtyard Marriott Hanover Lebanon Thank you for your informative feedback, we truly appreciate it. I am so sorry to learn that you were not made aware of our hotel renovations. While our guests rooms have been completely refreshed our public areas are still undergoing distinctive upgrades and apologize on behalf of our team for the inconvenience this may have caused you. I assure you our hotel will be virtually brand new upon your return in June and we certainly look forward to welcoming you back.
"Hotel under construction!"
I had no warning from my booking agent that the hotel is under serious construction. It has plastic up around the lobby and the second floor is not available. Their only concession was complimentary breakfast, which I did not get to try (I thought all Marriott hotels had that). My room was newly updated (however, too small for a king bed which was awkwardly […] positioned), and the mattress choice was much too soft for me. I felt like I was sinking into the bed with every movement. Read moreGenuine Expedia guest review
Response by Courtyard Marriott Hanover Lebanon I would like to apologize. I am so sorry to hear that you were not made aware of our renovations and that your stay was not up to our normal standards! Please know, we highly value our guest’s feedback and take your comments very seriously. I truly hope that you will give us the opportunity to be of service to you in the future and welcome you to our fully renovated property where I assure you that your stay will be both relaxing and comfortable. Once again, we appreciate your feedback as well as your patience with us as we go through our renovation process.
Very unhappy that I was not informed of the construction going on inside. I think there should of been a price break due to the conditions.Genuine Hotels.com guest review
"Quick weekend trip"
This was our 3rd time staying at this Courtyard. Although the hotel was under construction, the complimentary breakfast and access to the neighboring health club, more than made up for any minor inconveniences. The staff was, and always is, fantastic. We'll be back next time we're in the area.Genuine Expedia guest review
Great stay. Easy to get to Dartmouth campus. Great shuttle to get you there and back with very friendly driver, Diane. Thank you.Genuine Hotels.com guest review
"Great Location when visiting Dartmouth Hitchcock"
I was placed on the 4th floor which was just renovated. New rooms are very nicely laid out and comfortable.Genuine Expedia guest review
We liked it a lot, very quiet area, great for vacations.Genuine Hotels.com guest review
"I'd return in a heartbeat"
Aside from slightly thin towels, this hotel is really fantastic. Renovated rooms are excellent. I'd happily return.Genuine Expedia guest review
"friendly very helpful staff"
clean, quiet,very friendlyGenuine Expedia guest review
We really wanted to like the place, considering that it was rather expensive; but we did not. First the positives: The room was a nice size, the front desk people were cheerful, and the bartenders gave a generous glass of wine. The negatives, however outweighed those positives. We arrived Thursday afternoon; on Friday we left for Hanover around 9:00 […] AM. We came back around 2ish, and our room hadn't been cleaned. We needed to have an early dinner, so when we passed the front desk, we explained the situation. We were told housekeeping had left for the day, but someone would be up to "tidy" and leave clean towels. When we arrived back, no "tidy", no clean towels. I had to call the desk and tell them to bring towels. The next morning, we had breakfast in the hotel. The waitress took my husband's omelet order but apparently forgot to give it to the chef, so it arrived after I was done with my breakfast. Upon our return later that afternoon, while our bed was made and fresh towels were left, it was apparent that the bathroom was merely given a quick wipe-down, with no real cleaning and definitely no sweeping/vacuuming (I have long hair, I know). Upon our check-out, my husband mentioned the lack of housekeeping and the woman behind the desk did apologize and took the previous day's breakfast off the bill, so that was nice. But overall, it was a disappointing experience. Read moreGenuine Hotels.com guest review
"Visit to Hanover/ Quechee"
Pull out cot was not made for our 11 year old son. We asked for it to be made. The room staff arrived, showed us where to find the sheets etc. ourselves, and left without making the bed. Other rooms on our floor had staff making up pull-out beds. Maybe we just had an irritable, lazy maid. When we went to make my child's bed up on the already nasty looking […] pull out-couch, the under-blanket was matted with disgusting black pubic hair and other types of hair. No pillows -we had to ask again for pillows, which were dumped upon us, and left again for us to rummage for pillow covers. I'm amazed my son could sleep there because it was unbelievably uncomfortable -good thing he is as light as a feather. Our bed was not comfortable -my husband and I felt we were falling off the edge of the bed the whole night. And, the temperature was so hot -AC controlled by a really noisy unit that came on periodically to blast cold dry air right onto my sons bed. Further to that, the TV was monochromatic/no color, and their was a very large disgusting squashed house fly stuck to the wall beside the desk lamp. Don't know if we did not get the best service because we had an Expedia rate -but I hope not. Sorry for the few hotel service people who did try to make our stay comfortable, but altogether, yucky. Read moreGenuine Expedia guest review
"2 Miles to Dartmouth"
Very close to shopping and DartmouthGenuine Hotels.com guest review
"Great hotel near the Dartmouth College"
Welcoming staff, very friendly, clean environment, great service!Genuine Expedia guest review
"Perfect for fall foliage and shopping"
I met a friend for an overnight stay. The hotel was in a location convenient to Dartmouth College and shopping in West Lebanon. It was clean and the staff was friendly. We liked the lounge and ate a light supper there on Saturday night. Food was good and reasonably priced. We did not use the pool or fitness center but both looked inviting. I would stay […] at this property again when in the area. Read moreGenuine Expedia guest review
"clean & comfortable, nice treats, tiny pool"
Picked this hotel as a half-way stopping point between home and our destination. Looking for clean, predictable, with a pool. Hotel exceeded expectation (based on reviews) with cleanliness & comfort but the pool was TINY. Fine for children to splash around in, too small for laps or water aerobics. Loved the free, warm cookies, hot apple cider... Very […] handy to Hanover, NH. Did not buy breakfast instead went to King Arthur Flour, in Norwich, Vemont - excellent directions & map provided by hotel staff. Would return to this hotel to stay longer and explore region. Read moreGenuine Expedia guest review
"college visit to dartmouth"
Got there around midnight and everything went very smoothly. We had 3 rooms and they were all clean and comfortable. The breakfast wasn't free but it was reasonable and very good. They opened a little early for me so I could eat before my run. (That was nice!) I would have liked a map or something of the neighborhood for my run but it wasn't too bad. […] Very convenient to Dartmouth. Read moreGenuine Hotels.com guest review
"Good But a Little Disappointing"
Just a quick tip. If you go to breakfast, order from the menu instead of the buffet. The food is much better and it's cheaper. The $9.99 continental breakfast is a joke. The hotel sometimes smelled in the corridors and the elevators were pretty warm. Staff was great and we enjoyed the room a lot.Genuine Hotels.com guest review
"Good Hotel...WiFi Needs Improvement"
Excellent shuttle service and friendly staff. My co-worker and I were very disappointed in their WiFi access, as it was nearly non-existent / patchy.Genuine Hotels.com guest review
"It is a very nice place to stay in Hanover, NH."
It is a little bit far away from the Hanover/Dartmouth main campus, but It is a very nice place to stay in Hanover, NH.Genuine Expedia guest review
It was very nice.Genuine Hotels.com guest review
"One of the best options in the area"
Very solid hotel. Clean, modern, convenient. We have a child at Dartmouth and have stayed at many of the Hanover/Lebanon hotels and motels -- this is the best option if you cannot get into one of the in-town hotels.Genuine Expedia guest review
"beautiful hotel close to Dartmouth"
Enjoyed the jacuzzi, pool and exercise facility as well as the breakfast.Genuine Expedia guest review
"If you are going to the medical center, quite nice"
Nice hotel staff. Comfortable room. Conveniently located to the Medical Center.Genuine Hotels.com guest review
Very enjoyable will stay here again. Staff was very helpful!Genuine Hotels.com guest review
"Good rooms - expensive breakfast"
The staff and rooms were great at this location. I was surprised that the breakfast was not included and SHOCKED that I paid $10 for toast and yogurt. $12 for the hot breakfast included with an "omelet bar" but there was no one at the station. I was there at 8:00am. I also didn't know you could order off the menu as my waiter only offered the buffet. […] I heard the waitress behind me offer the menu to another table with a la carte items. Read moreGenuine Hotels.com guest review
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