Book online or call:
800-246-835724 hours a day, 7 days a week
Location.
The Royal in Cancun All Inclusive Spa & Resort stands amid Cancun, Mexico's hotel zone. The luxury resort rises along a powdery white-sand beach near Cancun's championship golf courses, Plaza La Isla and Plaza Kukulcan shopping malls, restaurants and clubs.
Hotel Features.
This adults-only property offers a vast selection of colorful restaurants and bars that cater to international tastes. Among the dining options is Pelicanos, where Caribbean and Mexican seafood specialties are accompanied by ocean views. Basque-inspired tapas delicacies are prepared at Tapas & Pinxos, and more than 30 authentic tequilas are offered with hand-rolled cigars at the Tequila Corner and Cigar Club. A business center provides office support, and multi-function rooms accommodate up to 600 people. Wireless Internet access is available throughout the hotel. Land-based recreational amenities include a media library, volleyball, tennis, billiards and ping pong. Complimentary bicycles are also available on-site. Water-sport activities feature snorkeling, boogie boards and in-pool diving lessons. The Life Fitness Center offers professional instruction with yoga and aerobic sessions, and workout equipment. Sunbeds, lounges and beach cabanas line the private beach, and beach butlers address guests' requests. An infinity pool includes two spa tubs. The eco-holistic SPAsul offers a traditional Temazcal herbal steam hut, massage cabins that overlook the sea, saunas and Polish waterfalls. Romantic "moonshine massages" may be scheduled and a wedding chapel is located on site. The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.
Guestrooms.
This eight-story resort offers 285 elegant suites, with beach or pool views, distinguished with mahogany furniture handcrafted by local artists. Most accommodations provide furnished balconies or patios and include private hammocks. Select accommodations feature kitchenettes, steam showers, one-hour Mini Cooper rentals, Royal Beach Cabanas and gourmet Nespresso coffee systems. Every suite includes the Royal Bed, entrance foyers, comfortable armchairs and beds have pillowtop mattresses, duvets, pillow menu and there are white partial curtains and headboard lamps. Modern bathrooms have bathrobes/slippers, complimentary toiletries, twin showers, dual sinks and two-person, jetted tubs. Wireless Internet access is complimentary and there is online check in 48 hours prior to arrival. Royal butler service with luggage unpacking and ironing of two pieces of clothing and shoe shine are available as are housekeeping and turndown service with aromatherapy. Connecting suites with two double beds in each are available; smoking and nonsmoking rooms are available.
"Okay"Reviewed by a Hotels.com guest on May 5, 2012
our room was in the basement!
"Great Place to Stay on Isla Mujeres"Reviewed by a Hotels.com guest on May 5, 2012
Fabulous Location, Beautiful Garden, Friendly Staff, Decent Rooms, Small Breakfast, Overall Great Value for the price!
"2012 Cacun Trip"Reviewed by a Hotels.com guest on May 5, 2012
This was great place to stay, no screaming sring breakers. This is an adult oriented all inclusive hotel. The food was excenllent, you have to try the rotisserie chicken on the beach!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Amazing Location"Reviewed by a Hotels.com guest on May 4, 2012
Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service in order to make it a more magical experience, but all in all, it was acceptable service.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This resort is all-inclusive. This means that onsite food and beverages are included in the room price. Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The hotel's spa, SPAzul, offers signature Maya-inspired Saas, or clarity and light treatments, which match earth, wind, fire, or water elements to individual massages, masques, and exfoliations. Ingredients include clay from the crater Chicxulub and banana leaves. Included on the general menu are Japanese Shiatsu, chocolate mint exfoliation, and algae body wraps.
SPAzul also features a spectacular hydro facility equipped with whirlpools, cold plunge pools, outdoor and rain showers, steam and dry sauna, and a temazcal steam hut. Men and women have separate areas with individual lockers; robe and sandals are provided. Fruit and beverages are supplied in the relaxation area.
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for The Royal in Cancún All Inclusive Spa & Resort (scroll up to the All-Inclusive Details section for more information). Reservations are not required at any restaurants; dress is casual (wet clothes are not allowed). Guests are also allowed to dine without charge at all restaurants at the adjacent resort, Gran Caribe Real.
Tapas & Pinxos - Serves Spanish tapas from northern Spain and the Basque region. Open for lunch and dinner; located in same building as Maria Marie.
Chef's Plate - International haute cuisine with new five-course menu created each day; the leisurely pace of the meal allows time for guests to discuss dishes with the chef and wine with the sommelier. Dinner only.
Royal Coffee House - Serves espressos, cappuccinos, teas, light sandwiches, and pastries. White and dark chocolate fountains. Sugar-free choices available. Open from early morning to late night.
24-hour Lounge - Features Ping-Pong and billiards tables, plasma TVs, appetizers, snacks, and a variety of alcoholic and non-alcoholic beverages.
Lobby Bar - Overlooks the infinity pool and sea, with live music nightly. Features hanging bed lounges and upholstered and leather seating. Hosts the Tequileria and Cigar Bar with Mexican tequilas and hand-rolled and imported cigars; the Wine Corner Bar where wine-tasting is held; and Royal Martini Bar.
Tradewinds - Swim-up bar with both in-pool seating and a platform with swings to sit on while cooling off.
Room service - Available 24 hours; items are delivered to and picked up from the suite's private box next to the guestroom door.
The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A freeform pool winds the length of the property, offering in-water and deck chaise lounges with cushions and adjustable shades. White-curtained cabanas with space for two line the beach and both a beach butler and pool butler are available with books, magazines, drinks, suntan lotion, and towels. Introductory scuba lessons, snorkeling equipment, and boogie boards are provided.
While spa products, treatments, and services incur surcharges, all guests are free to use the men's and women's indoor spa tubs, plunge pools, saunas, steam rooms, showers, and locker rooms without charge. One outdoor spa tub looks out over the sea and four additional spa tubs are in a quiet area lined with pots of bougainvillea.
A fitness center includes an array of strength-training and cardio equipment, along with free weights; towels and water are stocked at each machine. Classes in Pilates, yoga, and spinning are offered. A rooftop tennis court allows both day and night play. Billiards and ping-pong tables are found in the 24-hour lounge. The resort also allows guests the use of bicycles.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
On-line check-in is available 48 hours prior to arrival. Junior Suite Ocean View and upper categories can also assign their own suite. Contact information is provided on the confirmation email received after booking via this Web site.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in CancunThis guest did not leave a comment.
This guest did not leave a comment.
"My stay at The Royal in Cancun"
Well the name describes it all and they sure do the royal treatment. Hotel wonderful customer service,food,drinks and servce is exceptional will definitely recomend it and can't wait to go back.
This guest did not leave a comment.
This guest did not leave a comment.
"nicest place we've been"
this is what all inclusive should be. russell crowe was there
This guest did not leave a comment.
"Excellent Hotel"
Location and service excellent
"AH-MAZ-ING!"
The Royal Cancun was the most amazing hotel ever. I knew as soon as we were greeted with champagne while checking in that it was going to be the best vacation ever! The open lobby leads straight to the infinite pool with a swim up bar and restaurant. The room and view was also a great plus. It just kept getting better and better. I think the thing […] that most impressed me was the service at The Royal. Everyone was so helpful and accomodating--you really couldn't ask for more. It's one thing to stay at a nice hotel, but if the service isn't great, then nothing else really matters. The spa at The Royal was also amazing. We all got a massage outside in the cabana and it was by far the best massage I've ever had. It was worth every penny! I would recommend this hotel to everyone who is going to Cancun! They know how to treat their guests! Read more
This guest did not leave a comment.
"simply the best"
if you want to feel like a king,then the Royal is yours choice,I have visited over 70 hotels in last 3 years (Bali,Thailand,Singapore,Sri Lanka,Mexico),and the Royal is best one.All of them were 4-5 stars. After Royal,I went to Secrets Silversand and felt disappointed.Beach,food,room,service...everything was perfect.
"Beautiful"
We loved our stay at The Royal in Cancun. The room and decor was gorgeous, not to mention the breath-taking view from your room. We would most definitely stay again, however.... be careful when you select your room, even if your request a king, they can put you in a room with two kings or two queens instead. Not ideal if you want a romantic gettawa […] y. Read more
立地的にはアメリカーナがおすすめです。 英語は通じるので、不便では無いと思いますが、 日本人コンシェルジュは不在時間が多く期待はしない方が良いです。
"The Royal: melhor do que se pode imaginar!"
Desde que chegamos ao aeroporto o atendimento impecável do hotel já se fez presente, uma vez que o motorista que contratamos junto ao The Royal já estava nos aguardando e nos recebeu muito bem. Ao chegar ao hotel ficamos impressionados com tanta beleza e decoração maravilhosa em todos os ambientes, isso sem falar do conforto das suites e da vista impressionante. Os […] restaurantes são impecáveis e o atendimento muito cordial. Tudo recebeu nota máxima! Read more
"MARAVILHOSO....."
Recomendo a todos a estadia neste belissimo hotel....pessoas altamente treinadas para bem atender.....e muita segurança nos arredores.....Tudo perfeito.
"いいホテルです"
ロイヤルジュニアスイートオーシャンフロントに宿泊。 全体的に良いです。 レストランは基本どこも美味しいですが、ASIANAの刺身は微妙です。（まぁ、日本食は日本で食べましょうね。） また、シェフズプレートは１０月の閑散期といわれる時期に行きましたが、満員でキャンセル待ち状態でした、運よくキャンセルが出て食べることが出来ましたが、そのときに出た料理はイマイチでした。曜日によって異なるので運や好みもあるのかもしれません。 また、シェフズプレートでは他の人達と席を並べてご飯を食べますので、コミュニケーションを取ったりすることが苦手な人は向かないと思います。 我々はアメリカ人の女性二人と一緒だった程度でしたので程よい感じの会話で食事できましたが、日本人２人に回り１０人の他国の方に囲まれたら、結構大 […] 変かもしれません。 部屋の広さ、眺め、設備、アメニティなどは大変満足できました。 ただ、アクティビティに関しては若干問題あり。 これはホテルの根本的な問題ではないのですが、ホテルが契約している「アクアなんちゃら」とかいう会社が問題。 このホテルのオールインクルージブにはｼｭﾉｰｹﾘﾝｸﾞセットが貸し出しできることになっているはずですが、実際にはありません。正確には多くの人数に貸し出しできるほど、この会社はセットを持ってないです。５人分くらいかな？ しかも、貸し出しの仕方が悪く、よく貸りパクされているようで、我々が行ったときには「返さない人が多いからもう貸さないことにした」とか訳の分からないことを言い出す始末。 「そんなんうちらの知ったこっちゃねぇ。」といい無理やり借りていきましたが、腹立たしい思いをしました。 ちゃんと契約をしておけば問題ないことだと思いますが、この辺はちょっと甘いですね。 それ以外はいい人おおいし、楽しかったです。 ちなみにタックスバックは空港でやろうと思わないで下さい。空港は朝６時から開きますが、時間通りにはあきません。ウチラは出発直前の７時くらいまで待ちましたが開きませんでした。メキシカンタイムです。 ラ・イスラでも夜７時くらいまで出来るらしいので、事前にそちらでやっておくことをお勧めします。 このホテルはいいホテルです。また行きたいと思いました。 Read more
"静かに過ごしたい人にはちょっと・・・・"
毎晩吹き抜けのロビー付近で夜10時半から11時くらいまで爆音でのライブがありました。。。 飲んで騒ぎたい人にはいいかもしれませんが、部屋のドアの隙間から、ものすごい音が聴こえてきて、翌朝の早起きのために早く寝たかった私たちには正直なところ拷問でした。 もともと夜は比較的静かに過ごしたいタイプだったので、 そういう方には向かないホテルかと思います。 また、オールインクルーシブの方が楽かな、と思ってこちらのホテルにしてみましたが、やっぱり外人さんみたいにガツガツ飲んだり食べたりできないので、ちょっともったいなかったように思いました。 正直なところ、レストランの味も、うーん・・・という感じだったので、これならちゃんとしたレストランでお金を払って、好きなものを好きな分だけ注文した方が良かったように […] 感じます。（特に、タパスのお店は残念でした。） 部屋からの景色と、プールからの景色は素晴らしかったので良い思い出にはなりましたが、もしまたカンクンに行くことがあっても、こちらには宿泊しないと思います。。。 Read more
This guest did not leave a comment.
"オールインクルーシブ"
ぜひオールインクルーシブを利用してみて下さい。SPAとマッサージ以外は全て料金に含まれていて、料金を気にする必要がありません。これって思っていたよりもけっこう気が楽で快適です。ホテルの中にレストランだけでもいくつかあり、オールインクルーシブを楽しめるように気を配られています。その全て使い放題。設備も新しいし人もよく教育されていると思います。英語もほぼ問題なし。お試しあれ。
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
