"nice but has problems"
it is a nice greeting with juice upon arrival. the room was hot at night and the pillows were very uncomfortable. the staff did not speak or understand English very well. the room phone rang in the middle of the night and woke me up, and the night manager was rude and did not handle the problem well. the TV was terrible as some channels did not have […] a clear pictures and others had audio problems, and the hotel could not fix the problem during our five night stay!!!! the omelet and the mushroom in the room service order was dry and fowl tasting. Read moreGenuine Expedia guest review
Response by Al Manzil Downtown Dubai Dear manal, Thank you for your review, I was very disappointed to hear that we did not deliver the service that we are proud of. We do take our guests feedback very seriously as it is one of the key ways in which we can improve on the level of service that we deliver and I would like to re-assure you that your comments have been shared with the team. I do hope we have the pleasure of welcoming you back on your next visit to Dubai. Best wishes, Stefan
"A View of the Burj Khalifa - Need I say more?"
A great stay, just like last time. The Burj View Suite is fantastic. Great pool; great food just across the street at the Souk Al Bahar.Genuine Hotels.com guest review
Response by Al Manzil Downtown Dubai Dear Alan, Thank you for your review, we were delighted to hear that you enjoyed your stay and we look forward to welcoming you back on your next visit to Dubai. Kind regards, Stefan
"Nice and comfortable"
Very nice services around the clock. Clean rooms full of facility , all what you need in close proximity.Genuine Expedia guest review
"Great location; smallish rooms"
The hotel is in a great spot, service and cleanliness were very good. On the downside rooms were smallish and quite expensive.Genuine Hotels.com guest review
Response by Al Manzil Downtown Dubai Hello, Thanks for the review, we were delighted to hear that you enjoyed your stay, I am sorry you felt the rooms were a little small, however please let us know when you are thinking of returning, as we do have alternative room types. Kind regards, Stefan
"Good location, but one MAJOR design flaw."
This hotel is excellent except for one MAJOR flaw: The BATHROOM is not separate from the sleeping area. The room was very clean, the bed was very comfortable, but the lack of a wall that would provide a private bathroom is very unfortunate. My husband and I couldn't believe that they designed a nice hotel like this. The bathtub and sink are right in […] the room. You step out of the shower right into the room; no changing room. The toilet is enclosed, but is far from being private. We couldn't invite our son and his wife, who live in Dubai,up to our room because of this. If we had been travelling with teenage children it would have been impossible to stay here. I can't emphasize enough how strange this design is. It is so unfortunate, but because of this we cannot recommend this hotel. Read moreGenuine Expedia guest review
Response by Al Manzil Downtown Dubai Dear Gracie, thank you very much for sharing your experience with us. It is unfortunate that you did not like our quite unique bathroom design. PLease be informed that we get mixed feedback about them but once we undergo a soft refurbishment next year, we will be looking at some design changes. Best regards Stefan
"In a city of excellent hotels a star"
I must have stayed here a dozen times now and I have to say I can find no fault the location is excellent with lots of fun places within a hundred yards. The courtyard is an excellent place to have a glass of wine and a smoke. The gym is small but fine. The rooms are comfortable and large in all its a solid winner.Genuine Hotels.com guest review
Good location Good rooms Free wi fi Nice staff Free car to airportGenuine Expedia guest review
"Fantastic Service and great rooms"
Al Manzil always has great service. The staff is as friendly as they can be and provide you with whatever you ask for immediately. I would recommend Al Manzil to anyone.Genuine Hotels.com guest review
"Nice hotel close to Dubai Mall."
Nice staff and friendly. the hotel really clean, but as a muslim and a middle eastern person, I did not like the room design,where the bath top in the middle of the room.Genuine Expedia guest review
"great hotel in great location"
we always stay here when in Dubai wonderful hotel upgrade to a Burj view room great locationGenuine Hotels.com guest review
"Best Hotel at this Location!"
It was a quick reservation, then by reading the reviews I have decided to book at AlManzil Hotel. all the reviews were valid, the hotel at excellent location, few minutes walk to The Dubai Mall even at hot weather, be aware that you will cross one street, then walk for few minutes, then you will turn right to Souk AlBahar which takes you to the Dubai […] Fountain Read moreGenuine Expedia guest review
"Value for money"
We arrived Dubai exhausted from our journey and the immediate impact of the weather. We had problem with our check in as the hotel claimed that Expedia had cancelled our reservation contrary to our instruction to only amend the booking from four days to three days. After a lengthy check and consultation we were allowed to check in. I must say the friendliness […] of the hotel staff made up for the wait and the welcoming comfort of the hotel room was adequate compensation. The only thing that is close to a regret I had staying here was my inability to use the courtyard restaurant as it was fully booked on the two occasions I tried to dine there. Indeed that must be a testament to the quality of dining. I would say Al Manzil is a hotel I would like to return to again in the future. Read moreGenuine Expedia guest review
The only issue I had was the amount of times that a staff member came to my room. It really got annoying at a minimum amount of 4 times a day. 1 time is enough to clean my room. Other than that it was honestly the best hotel I have ever stayed at in any country I have ever visited.Genuine Hotels.com guest review
"Excellent location and views."
Reserved a room in this hotel after my friend recommended it's great location and service. Checked in late after a long flight, the lady helping me (Basema or Besma) was very pleasant, she must have seen how tired I was and upgraded me to a Jr. suite! Boy was I in for a treat! After bidding me a goodnight I was escorted by the bellboy who took my bags […] and upon reaching my room proceeded to show me the room and its luxurious amenities and made sure I knew how to operate the Krupp machine, etc. The bed was already turned down and a yummy boxed piece of chocolate was awaiting me on the pillow :-) The suite was spacious, modern, comfortable and super clean; furthermore the balcony overlooked Burj Khalifa, wow! The hotel is located in downtown Dubai, across the street from Dubai Mall and only 15 minutes away from the airport; very convenient and centrally located. Thank you Al Manzil for a wonderful stay :-) Read moreGenuine Expedia guest review
Absolutely lovely hotel. Well worth the money. Great location, great service and friendly staff.Genuine Hotels.com guest review
"An exclant downtown hotel"
I been with my 4 kids alone they were very helpful and any request i made they tried their best to do it for me. Some ppl who are working their unforgettable. They have a good supermarket just under the hotel I love that. I will go to this hotel again and again.Genuine Expedia guest review
"Good hotel but bad breakfast"
our stay was short but i asked for breakfast in the room and it was really not tasty at all but overall i recommend this hotel because the location is amazing but i don't recommend to have breakfast at the room i ordered oriental breakfast only the egg was acceptable ..Genuine Expedia guest review
"Al Manzil Hotel Review.. Quickly"
i went to Al Manzil hotel for two days.. and it was great since the location was on Shiekh Mohammed Bin Rashed Blvd. the breakfast was great as well !! loved the fresh honey !! and the Jam Jars as well. Additionally, the Cafe in the middle would really give a middle-eastern feel to all your stay.Genuine Expedia guest review
"a perfect location"
The location is perfect. You can take the metro in from the airport. It connects to a bus (F13) that is free if you link it to your metro ride and comes every 10 minutes. It drops you across the street from the hotel. The hotel staff were all friendly and knowledgeable. In the evenings we walked across the street into the souk and watched the fountain […] show. I would definitely stay there again. Read moreGenuine Expedia guest review
"A wonderful stay enhanced by stay at Al Manzil"
This hotel is one of the most comfortable and lovely one in which I've stayed. The breakfast was lovely and delicious, the courtyard, a charming place to sit and enjoy the meals, and the overall service was excellent. The rooms are so nicely and creatively designed with a huge bathtub that was most relaxing. And I haven't even mentioned the swimming […] pool that is beautifully maintained. Overall -- a fantastic experience. Read moreGenuine Hotels.com guest review
"A hotel that ensures the fun in vacation!"
Great location near most key attractions, Old City and amenities. Within 25 meters of hotel is a grocery store, Starbucks, restaurants, sports pub, medical services, ATM and other amenities. Hotel can also coordinate access to pretty well any adventure outing your may want. But what made this hotel stand out was the professionalism, friendliness and […] warm welcome of the staff. They made our stay very comfortable and memorable. Stay there--you will not regret it. Read moreGenuine Expedia guest review
I always stay at the Al Manzil whenever I can because of it's consistent quality, location, staff professionalism, amenities, food preparation and presentation. I can always depend on the things that are most important to me - which basically people who care enough to do a good job ALL of the time. I will continue to stay there every chance I get and […] never worry about everything being just perfect. Read moreGenuine Expedia guest review
"A Pleasant Stay"
My whole stay at Al Manzil Hotel was excellent. The staff were very friendly and helpful. And service was very fast whatever what it was that was ordered. Also the hotel had an arrangement of fantastic restaurants within its premisis.Genuine Expedia guest review
"good location and friendly staff"
good quality service and location, very friendly staff.Genuine Hotels.com guest review
"Close to Dubai fountain"
Excellent hotel, good service and amenities. Only one negative was that the air conditioner temperature was not adjustable. Temperature locked at 21 degrees, too cold. Called maintenance and told that it was not possible to correct so I just had to turn it on when hot and off when cold. Not satisfactory but otherwise an excellent hotel.Genuine Hotels.com guest review
"Excellent hotel, good area for walking"
Overall, this is a wonderful hotel. Excellent staff, food, and service. Great area for those who like to walk, since a new souk and the massive Dubai Mall are close. The room layout is a bit unusual, with the bathtub open to the rest of the room, and took some getting used to....I would have preferred the option for more "tub privacy." THe central courtyard […] was a lovely area, but spoiled for me by all the smoking. But that is a large part of the culture, and pretty much inescapable anywhere. Read moreGenuine Hotels.com guest review
"great for couple"
great experience, i would come back again and againGenuine Expedia guest review
"Shopping/ leisure trip OR business trip"
Great hotel, short distance to Dubai Mall .. Emaar is doing wonderfull job as hotel operatorGenuine Expedia guest review
"Great for couples!"
Awesome hotel in an awesome location - can't beat it!Genuine Expedia guest review
"4 star hotel with 5 star service"
Perfect downtown location, great views and amazing service. Wazir at the concierge desk couldn't be more than a perfect concierge. Look him up on your next visit.Genuine Hotels.com guest review
"a hidden gem"
The staff are beyond friendly and nice. They would go out of their way to ensure that their guests are taken care of. My only issue was the pillows, they were uncomfortable. I didn't say anything about it, but I'm sure that had I called housekeeping and asked for better pillows, they wouldn't hesitate to take care of it. Also, love the home-made jam […] collection at their breakfast buffet, very interesting flavors! Read moreGenuine Expedia guest review
"Good hotel, bad rooms"
In general the hotel is good. The location is great, the common areas are pleasant and clean, and the staff is helpful and courteous. The problem lies with the rooms. They are simply dreadful. They are poorly-lit, and badly laid-out. I didn’t like the bathroom-in-the-middle-of-the-room concept. It might be modern and hip, but it’s certainly not convenient […] or comfortable. The lack of lighting adds another dimension of discomfort. My room was so badly-lit that I found it depressing and uninviting. Read moreGenuine Expedia guest review
"Sleeping in the toilet"
could not understand why they had the toilet in the middle of the room with no privecy at all.Genuine Expedia guest review
"Great hotel for everyone"
Great location just across the street from the Dubai mall. Good service, staff very pleasant, always ready to help. Defenitly gstay at thethis hotel againGenuine Expedia guest review
"View of Burj Khalifah"
Exceptional. Will stay here again without hesitation. Everything exceeded expectations. Highly recommend the Burj Khalifah tour. That too was exceptional. Great customer service, the staff is outstanding. I highly recommend.Genuine Hotels.com guest review
"Friendly and great location"
- Welcoming and friendly staffs - Good gym and pool - Cozy shisha courtyard with full menu and bar. - The hotel is attached to a small souk, try Baker & Spice for snacks or Spinney for more food. - The larger Al Bahar souk and Dubail mall are across the street.Genuine Expedia guest review
"Great hotel of everybody"
Great hotel, location and staff. We have stayed at the hotel on a regular basis over the last two years and really enjoy the place.Genuine Expedia guest review
In the last years I have stayed in many of the top hotels in Dubai. Al Manzil is an excellent (also value) choice close to Dubai Mall and the attractions around Burj Kalifa. Al Manzil is not comparable to the huge 5 star hotels nearby. More intimate not so opulent. In my opinion the only possible down is the relatively small swimming pool. So for families […] with children that could/should be a dealbreaker in this hot city. Great staff. Read moreGenuine Expedia guest review
"a great stay"
the only problem with this hotel is the room floor plan, since the toilet and the shower are opened with the room with no doors which causes unprivecy. but overall the hotel is great with a very friendly staff and a perfect atmosphere, and every thing is nearby.Genuine Expedia guest review
The staff at the hotel were extra nice and helpful the entire time. We loved the location across the street from the Dubai Mall, and there was not as much traffic either in that area. The view was great overlooking the pool to the city, and the atmosphere felt like we were not in just another big city. I would stay here again in a second!Genuine Hotels.com guest review
My wife and I just left the Manzil. The staff was superb from the moment we arrived until the moment we left. They were extremely helpful and friendly. They went out of there way to help us when a tour company messed up our reservation for a dessert safari. The room was clean and the location was just a stroll across the street to The Dubai Mall and […] all the surrounding locations. We were Read moreGenuine Expedia guest review
Its a clean hotel and good service but i think it is so expensive compared by other hotels the same price but more beuatiful.Genuine Expedia guest review
"stay in almanzel"
it aconveniant commfortable clean hotel,but they need to do something about the transperant shower &bathroom.atleast put opetional curtainsGenuine Expedia guest review
"Great hotel at a great location"
It is one of the best choices in a very good location. The only thing that can be better is the size of the rooms, but other than that - everything was perfect. The concierge service needs a special mention - they are the greatest and most helpful concierge service I have ever experienced in a hotel.Genuine Hotels.com guest review
The hotel is excellent and it has a convenient location, closed to Dubai Mall. The restaurant and the Aussie bar is very good too. The staff is very helpfull and they are always ready to help you.Genuine Hotels.com guest review
"Al Manzil in DUbai"
Great hotel, great location in front of Dubai Mall, staff was excellent. Would highly recommend!!Genuine Hotels.com guest review
The Hotel/staff were absolutely great. How this place does not rate a full 5 stars is beyond me. The property is right across the street from the Dubai Mall, and the Burj Khalifa. I had a street side room and the Burj Khalifa was the view out of my window. There are restaurants on site as well as 24 hr. room service. The complimentary in room Wi-Fi […] was nice as well. If you plan on shopping and sightseeing, this is an excellent and central location to do so. Quick 10-15 min taxi ride to/from the airport to the hotel. Read moreGenuine Expedia guest review
"Great location and great staff"
This is a lovely hotel (to which we've returned on several occasions). It is attractive, on a nice scale (medium-sized and not a skyscraper), great staff, use of a large fitness club, etc. The ONE issue is "structural," literally: the bathrooms are "open," which means that while you're at the sink brushing your teeth, your "roommate" is right there, […] at the desk, on the bed, etc. Of course there are stalls for the shower and toilet, but again, one steps out "into the room." This is not for everyone! Read moreGenuine Expedia guest review
"Al Manzil Hotel, Dubai - Good hotel, good location"
Staff very friendly and efficient. Good central location, near Burj Khalifa and Dubai Mall. Nice rooms with funky integrated bathroom (good for couples only, I would think). Bar and restaurant in courtyard not too bad either. Would definitley recommend.Genuine Hotels.com guest review
This hotel had all three ingredients of a great hotel: Perfect location across from Dubai Mall and Burj Kalifa Well designed, comfortable and well maintained room Outstanding Service All without breaking the bank. I would stay there any time I need or choose to be in DubaiGenuine Hotels.com guest review
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