Everything was exceptional except the bed was a bit hard. Incredible value for money.Genuine Hotels.com guest review
Response by Manzil Downtown Dubai Kiaora Retired NZers, Thank you for your great comments and five star review, we were delighted to hear that you enjoyed your stay and look forward to welcoming you back on your next visit to Dubai. Kind regards, Stefan
The unusual bedroom design with the open bathroom area was rather disconcerting at first and this is reflected in my slightly lower overall and comfort ratings. OK for single occupancy but possibly not for certain couples accustomed to more privacy while in the bath. At least the toilet and shower facilities were enclosed. Otherwise, the hotel was quiet, […] with a copious breakfast selection, impeccable service and full facilities. It is in a convenient location and the staff were extremely helpful.. Read moreGenuine Hotels.com guest review
Response by Manzil Downtown Dubai Dear guest, Thank you for your comments, we certainly appreciated the time taken to share your thoughts with us and were delighted that overall, you enjoyed your stay. We do receive alot of feedback on our bathrooms, most of it positive, however it can be difficult to satisfy all tastes, so we do appreciate your comments. Once again, thank you for your feedback and we look forward to welcoming you back on your next visit to Dubai. Kind regards, Stefan
Loved the modern open concept and the location to Dubai Mall and fountains. Good variety of restaurants for any taste.Genuine Hotels.com guest review
Response by Manzil Downtown Dubai Dear guest, Thank you for the 5 star rating, we were delighted to hear that you enjoyed your stay and we look forward to welcoming you back on your next visit to Dubai. Kind regards, Stefan
Excellent position , good service and fair price. Great recommendation for those warning to be close to the action and have a fairly luxurious hotel . Need to invest in decent pillows thoughGenuine Hotels.com guest review
Response by Manzil Downtown Dubai Dear Joshcoh, Thank you for your comments, we were delighted to receive them and were delighted to hear that you enjoyed your stay with us. We do hope we have the pleasure of welcoming you back on your next visit to Dubai. Kind regards, Stefan
"Just like home"
Great service, well cleanGenuine Hotels.com guest review
Response by Manzil Downtown Dubai Dear Huda, Thank you for the lovely comments regarding your stay, we were delighted to hear you enjoyed your time and look forward to "welcoming you home" again soon. Kind regards, Stefan
Excellent hotel, just a few minutes walk from the fountains and Burj khalifia. All staff were extremely courteous and nothing was too much trouble. Arrived at 9am but room was allocated to us within 10 mins and we didn't have to check out until mid-day on departure date. The pool area was lovely and Vincent one of the pool attendants was particularly […] helpful. Would thoroughly recommend this hotel and stay there again. Read moreGenuine Hotels.com guest review
Response by Manzil Downtown Dubai Dear Ms Thompson, Thank you for your review, we were delighted to hear you enjoyed your stay with us and that all the team took great care of you. We look forward to welcoming you back on your next visit to Dubai. Kind regards, Stefan
Hotel is in good location but not stay there again. Hotel rooms were very dark. Would not recommend for The price you woukd get much better hotels in Dubai.Genuine Hotels.com guest review
Response by Manzil Downtown Dubai Dear Pankaj, Thank you for your review, my apologies that you did not enjoy your stay and would welcome the opportunity to discuss further with you. We get alot of positive feedback on the hotel design, howvever as you can imagine, it is difficult to satisfy all tastes. I do hope we have the opportunity to welcome you back on your next visit to Dubai. Kind regards, Stefan
The hotel is conveniently located accross the street from Dubai Mall. My family had a great time in the mall with very easy walking access to it.the hotel staff are excellent and went out of their way to accommodate our requests. The room design is unique with no separation between the bath tub, shower, sink and the bedroom. The only negative I have […] is that I reserved the suite room and paid extra for it, but size wise, it was almost the same as the regular room. Usually a suite means you have a well defined and separate area for sitting with a sofa and two chairs etc. But my suite the same as the other non-suite rooms. Read moreGenuine Hotels.com guest review
Response by Manzil Downtown Dubai Hello, Thank you for your review, we were delighted to hear that you and your family enjoyed your stay at the hotel and that all the team took great care of you and you made use of the location. We look forward to welcoming you all back on your next visit to Dubai. Kind regards, Stefan
"Long weekend trip"
This is the 2nd time I have stayed at the al manzil the first time being our honeymoon and this time a short break with my husband! The service and staff are outstanding and couldn't be more welcoming and friendly! The location is perfect very central to everything we wanted to see and do!Genuine Hotels.com guest review
Response by Manzil Downtown Dubai Dear Cat, Thank you for visiting us again, we were delighted to hear that you and your husband enjoyed youtr stay with us again and look forward to welcoming you back for a third time. Kind regards, Stefan
The hotel is elegant with very good facilities and the location is superb. However, the rooms are small and you don't get proper bathroom privacy as it is more as an open plan between the room and the bathroom.Genuine Hotels.com guest review
Response by Manzil Downtown Dubai Dear Bandar, Thank you for your review, we were delighted to hear that you enjoyed your stay with us, however were sorry to hear that you were not a fan of the open plan bathroom. Please let us know when you are thinking of returning, as we do have other room types that may suit your requirements. Kind regards, Stefan
This is a very convenient hotel located within the same complex as relations that we were visiting.Genuine Expedia guest review
Response by Manzil Downtown Dubai Dear John, Thank you for your review, we were delighted to hear that you enjoyed your stay with us and look forward to welcoming you back on your next visit to Dubai. Kind regards, Stefan
Great hotel, used before and will again. Staff are excellent, rooms nice layout spacious and clean (beds are very comfortable). Convenient access to all areas.Genuine Hotels.com guest review
"Bad start...but good finish...."
Venue was great...location impecable, staff friendly hoever my first couple of days did not go smoothly. Could not get poolm access as there were only 14 chairs and 300 guests...music came on at 2am that woke us up us after a 14 hr flight and some in-house dining was not what we expected from a highly reputable hotel however....management did acknowledge […] the issues and went out of their way to correct some wrongs which i was greatful and impressed with. Therefore would be glad to stay again and recommend Al Manzil as things can go wrong anywahere but the fact that management corrected everything and actually re-imbursed my my first night as compensation shows that at least here you WILL be look after and treated correctly. Rooms, service and facilities as well as location were spot on!! Read moreGenuine Expedia guest review
"Will always come back"
Such a wonderful atmosphere. Staff are helpful. Location is very convenient but you don't feel you are in the hustle and bustle. Situated close to many high points of DubaiGenuine Hotels.com guest review
"Great hotel for business and/or leisure"
Loved it, great location, good room lthough a bit too ope plan if sharing just with a friend! excellent breakfast, friendly but efficient staff, nice relaxing pool area..good businss centre etc etc.Genuine Hotels.com guest review
Fantastic hotel. Great location right near the Dubai Mall. The bed was the most comfortable bed out of our whole trip!Genuine Hotels.com guest review
"Great Location, Great Staff but needs a bit of TLC"
Fantastic location and one of the few Hotels in Dubai that are not cookie cutter European Style. However, plumbing needs work (bad smells in a number of rooms), internet slow and Gym a bit cheap and nasty.Genuine Expedia guest review
"Excellent hotel walking distance to Dubai Mall"
Close to Dubai Mall. Room was good with a view over the pool and towards Downtown. I only had a short stay so did not get a chance to use the pool or gym but facilites looked good. Staff were excellent, and Sports Bar was fun. I would definitely stay again.Genuine Expedia guest review
"Within good distance of all the things we wanted"
The staff were all very helpful and pleasant. Always on hand to help us with everything. Breakfast was very good, plenty of choices available. The only thing that I may have to comment on was the bathroom facilities, my children would have preferred to have had a hose in the bathrooms instead of the bidet. Apart from that I thoroughly enjoyed my short […] stay and would certainly consider the Al Manzil again. Read moreGenuine Hotels.com guest review
"Close to everything"
Was a great hotel , clean comfortable , great helpful staff. Close to major attractions . Loved the location and set up of hotel .Genuine Hotels.com guest review
Rooms had the bath tub in the middle of the room with no privacy and toilets glass wall are transparent again no privacy. It wad very uncomfortable bathroom situationGenuine Hotels.com guest review
Had a fantastic experience, a couple of minutes walk from the Dubai Mall. The staff were lovely and accommodating, wish we had longer than 2 days in Dubai there is lots to see.Genuine Expedia guest review
Only 5 to 10 minute walk to the Dubai Mall.Genuine Hotels.com guest review
"Potentially great but serious flaws"
A nice hotel, less spacious than some for the money. Good quality room and facilities. Sadly I had no hot water in the morning, which they were slow to rectify, and it was very noisy at night (perhaps part of the Ramadan evening Iftar - forgive my ignorance).Genuine Hotels.com guest review
we really liked our stay. there was only one problem for us and that was the noise that came up from the courtyard,i do not know if this is always the case as it was at ramada period so maybe that was why it was a bit excessive all in all our staff was nice and all staff were lovelyGenuine Hotels.com guest review
"Loved our stay here and would love to come back!"
Loved staying at this hotel. Excellent facilities, really helpful staff and quality rooms. Could not fault the hotel in any way at all.Genuine Expedia guest review
Staff were so helpful in all areas we had dealings with. Loved the location, ambiance and style of the hotel. Wished we could have stayed longer. Checkin staff member, don't remember her name but she was lovely and efficient.Genuine Hotels.com guest review
Always wanted to stay here and happy I got the opportunity at last. Staff very friendly. Rooms very comfy and clean.Genuine Hotels.com guest review
"A wonderful few days at the Al Manzil"
We had a wonderful stay at Al Manzil and would definitely stay there again. Location is very close to Burj Khalifa, Dubai Mall and Fountain. We especially liked the ambience of the hotel with its traditional, Middle Eastern feel, particularly given the surrounding architecture of downtown Dubai was so modern. The location of the bath in the middle of […] the room was not really to our taste, but not important enough for us to give the hotel a lower rating. Read moreGenuine Expedia guest review
Great Hotel, brilliant location and not bad value for moneyGenuine Expedia guest review
"A great place to stay for a stop-over"
Perfect location, extremely well presented rooms, helpful & friendly staff, would definitely stay again and recommend others.Genuine Hotels.com guest review
"Excellent choice for your stay in Dubai"
In my opinion this should be a 5* hotel. The hotel location is 1 block from the Dubai Mall, across the Street from the Burj Kalifa and fountain show. Very safe and clean area. The room was large and comfortable. The staff was outstanding in every aspect. Special thanks to Waheem at the front door for making us feel special!!Genuine Expedia guest review
"handy for Dubai Mall & Fountain"
Very comfortable room. Food in hotel poor and expensive. Starbucks very close for breakfast and a handy supoermarket in adjacent Mall.Genuine Expedia guest review
"Oasis of perfection"
The service was impeccable throughout the hotel. We ate in each of the restaurants and all were very good. Great ambiance at night in the Courtyard. Rooms spacious and huge beds with quality linen. Location perfect, great view of Burj Khalifa from room. Pool staff excellent, pool spotless and very comfortable loungers. Bar service at pool exemplary […] and in all restaurants. We even got early check in (9am instead of 2pm) as had early flight even though the hotel was full. Read moreGenuine Expedia guest review
Beautiful hotel and good service, but be aware the rooms are open plan which means there is no seperate bathrrom. Bath is in the middle of the room, with shower and toilet having frosted glass doors. Fine if you are a couple, but not so ideal if you are sharing the room with a friend. Also the airconditioner could not get the room below 23 degrees even […] though we had it set on 12! Read moreGenuine Expedia guest review
"Top marks for service"
The staff at Al Manzil could not be any more helpful and we have enjoyed the service each time we have stayed here. The hotel is perfectly located for Downtown Dubai and it is our first choice when we visit.Genuine Expedia guest review
"This hotel works!"
I've stayed here before so knew what to expect. Good service, good food, accessible to anywhere and everywhere. Get a burj facing room, you can even see parts of the fountain! The room was very clean but slightly musky and on this occasion the tv wasn't very clear for some reason, I'm sure the hotelmwouldhave sorted it out but we didn't really need […] it. It's a good hotel and good value. If u like to take a bath, be warned that's it has an open view to the room, but there's a separate shower that provides privacy. Read moreGenuine Hotels.com guest review
"Close to Dubai Mall"
Great hotel in excellent location . Very clean and comfortable with superb serviceGenuine Hotels.com guest review
We booked this hotel after reading positive reviews on both Expedia and Trip Advisor. We were extremely pleased with the quality and the location of the hotel, walking distance to the Dubai Mall and Burj Khalifa. Excellent accomadation which we would highly recommend to anyone visiting Dubai. Wish we could have stayed longer.Genuine Expedia guest review
"Top Class Hotel"
We found that the Al Manzil Hotel staff could not do enough to make our stay an exceptional experience and intend to use the Al Manzil on our next visit. We would be more than happy to recommend the Al Manzil to anyone visiting Dubai. Such a pity that British hotels of the same star rating do not have a patch on the Al Manzil. Every member of staff […] appeared to smile on each occasion we met them throughout our stay. Read moreGenuine Expedia guest review
"Great location and comfort."
A very comfortable hotel, with a quality feel throughout.Genuine Expedia guest review
Spent 4 nights in November 2012. This is an excellent hotel. The staff are exceptional. Very friendly and attentive - very eager to help. We were made to feel very welcome from the start, with refreshments offered at checkin. The room was spacious, clean and comfortable. We enjoyed a breakfast and a night snack at the Boulevard Cafe. The other dining […] options at the hotel, looked great too. The hotel is an easy walking distant through the soulk opposite to the Dubai Mall and the Burj Khalifa, where there are many more dining options. There is a lovely pool area. There is a soulk with supermarket on the premises, which we discovered on our last day. Our stay was too short. We highly recommend this hotel and would stay again, when we visit Dubai. Read moreGenuine Expedia guest review
"Comfortable & convenient"
El Manzil is well located, just five minutes walk from Dubai mall. I would recommend have breakfast in the cafe in lobby rather than the restaurant, less than half the cost and delicious as well.Genuine Hotels.com guest review
After a long journey the welcome by the staff was wonderful - concierge could not do enough to assist us. Restaurant was fabulous - all in all this was a great choice for us.Genuine Expedia guest review
"feels like 5 star resort!!!"
This hotel although 4 star felt like a 5 star resort. Stepping inside staff greet you with smiles and offer you a wet towel and chilled refreshment when checking in at reception. I was too early to check in so luggage was stored away and concierage were able to give attraction recomendations. My room had view of the Burj Kalifa which I walked to in […] evening as well as Dubai Mall. The amazing customer service really makes you feel welcomed. Would definitely recommend friends to stay here and will stay here next time I visit dubai for a stopover holiday again! Read moreGenuine Hotels.com guest review
We recently stayed at the Al Manzil on our way home to Australia. The hotel itself is very well appointed and comfortable and it a a wonderfutl location for Dubai Mall and surrounding attractions. The service is examplary- way beyond 5 star. We were met at the airport by 2 extremely pleasant and helpful staff members as part of our package, welcomed […] to the hotel for our midnight arrival with a lovely fresh apple juice and were assisted in every way efficently and pleasantly throughout our stay. It was my mother's birthday and a cake appeared unsolicited in our room that night- they must have noticed it on our passports. That's service !! Read moreGenuine Hotels.com guest review
"Excellent Hotel !"
Thoroughly enjoyed our stay at The Al Manzil Hotel and would have no hesitation in recommending it to all travellers. All staff were friendly, polite and very attentive including Robert who checked us in and arranged for the hotel car to take us around Dubai. Driver, Imitaz, was excellent and considerate to us in extreme heat. Well placed situated only […] about a 15 minute walk from the Dubai Mall and the Burj Khalifa. The staff gave the impression they enjoyed working there which in turn reflects on the service to guests. If we go to Dubai again this hotel would be our obvious choice. Read moreGenuine Expedia guest review
"Lovely hotel with great service"
Great Hotel just a 5 minute walk to the Dubai Mall. We only stayed for a two night stop over and whilst we booked a room with a king bed the room was not available on our arrival, however they advised that they would move us the next day, which they did without fuss. The staff at the hotel are very professional and attentive, nothing is too much bother. Both […] rooms where clean and roomy. The rooms are set out a bit different as there is no wall dividing the bathroom from the bedroom. Clear glass around the bath and frosted glass around the shower and toilet nothng else. Only issue would be if you are in the shower and someone comes to the door they may be able to see your shadow from the door. Other than that we could not fault our room or the service. We did have breakfast at the hotel which had a good selection, unfortunately the hot food items, such as baked beans, mushrooms and sausages etc. were cold, except for the eggs which were cooked as requested. Free WiFi was a bonus which worked well during our stay. The Swimming pool was also clean and the pool attendant was also courteous and helpful. We enjoyed our stop over and If you are looking for a nice hotel for a quick stop over in Dubai then we would recommend this hotel as it should should meet your needs. Just be aware of the breakfast issue. Read moreGenuine Expedia guest review
After staying in cramped hotels throughout Europe it was a surprise and pleasure to have two luxurious nights in the al Manzil. Our room overlooked the Burj (the highest building in the world) and was only 10 minutes stoll to the Dubai Mall through airconditioned and lovely buildings. The Mall is a modern day marvel and should not be missed. There are […] constant flows of taxis at the hotel if you want to go to other parts of Dubai. The room was large, immaculate and serviced constantly. The reception staff were the best we have ever encountered in any country in the world. The food is outstanding and the pool a wonderful place to relax in at night. Had we known how marvellous Dubai was we would have cut short our time in filthy Italy. Although it is a 13 hour flight from Australia we would consider returning for a week of luxury and shopping at a very affordable price. Read moreGenuine Hotels.com guest review
"Superb Option for Dubai travellers, business/leisu"
Super location, walk across to Dubai mall (do it via Souk Al Bahar parking lot and thru the a/c mall. cuts down on the heat) Starbucks (very imp) at your doorstep, Boulevard Cafe is awesome for b-fast. Service is very personalised and staff are very warm and helpful. Concierge helped us with reservations at top restaurants. Would def stay again. And […] half the price of the other hotels around and offers almost same amenities, why pay more.... Read moreGenuine Hotels.com guest review
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