All hotels in San Rafael, California, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1775 Francisco Blvd, San Rafael, CA, 94901, United States of America, ‏‎800-658-6760
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3.6 / 5Good

Score breakdown (from 206 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.7
  • Comfort
    3.7
  • Condition
    3.7
  • Neighborhood
    3.4
3.0 / 5Good
"Playing and hiking"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice place to stay. Friendly staff clean rooms. High price for what you get. Great location to do a million things..
Genuine Expedia guest review
Other trip Jul 15, 2014
James
US
2.0 / 5Fair
"Disappointing hotel beds."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was just okay, but the beds were terrible. The beds were noisy and uncomfortable. The bed was so bad, my back hurt after my stay. Night shift staff was not very accommodating. The towels were flimsy and you had to personally exchange dirty towels to get clean towels.
Genuine Expedia guest review
Other trip Jul 15, 2014
M.L.
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My experience here was fantastic. I would definitely recommend it to anyone visiting the area. It's close to Mt. Tamapais and Muir Woods.
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I would recommend this hotel to family and friends. The staff was very friendly and efficient. The room was a good size. Breakfast is coffee, muffins and fruit. This was a good location for us to visit family. I felt safe in this hotel and the parking lot was well lighted. Would recommend to family and friends.
Genuine Hotels.com guest review
1 night trip Jun 29, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was perfect for an overnight stay. I never needed the kitchen but there is one. Debbie at the front desk managed to check me in early. This is also a great freeway close location so it's easy if you need to get out and about. Close to downtown San Rafael and Terrapin Crossroads
Genuine Expedia guest review
Other trip Jul 4, 2014
Lynn
US
4.0 / 5Excellent
"really nice but breakfast bad"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
like
Genuine Hotels.com guest review
1 night trip May 24, 2014
aura
US
3.0 / 5Good
"Just o.k."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
All the staff were wonderfully friendly and helpful. The location is freeway close, but that's both a positive and a negative. Complementary "breakfast" was pretty much a joke, but the coffee was good and much appreciated. So, it was pretty much a mixed bag for me.
Genuine Expedia guest review
Other trip May 27, 2014
Paula
US
5.0 / 5Outstanding
"Great quiet place. Alittle pricy though."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great view. Nice place to stay. Relaxing watching the boats travel by. Very peaceful stay
Genuine Expedia guest review
Other trip May 26, 2014
Melissa
US
5.0 / 5Outstanding
"Descent place"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Forget about asking about bottle water, staff said there wasn't any...
Genuine Expedia guest review
Other trip May 25, 2014
A Traveler
US
2.0 / 5Fair
"Better than Motel 6,but $130 are too much for this"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The mattresses are horrible, my back still hurts 2 days later. No warm water at any time. Very thin walls, you hear everything that is going on in the neighboring room.
Genuine Expedia guest review
Other trip May 19, 2014
Ulli
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A true hidden gem
Genuine Hotels.com guest review
3 night trip May 9, 2014
A Traveler
US
4.0 / 5Excellent
"Getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice room n good location. Front desk staff was very friendly n kind. Room seemed very clean except that on the day of departure, we found an empty beer bottle under one of the beds.
Genuine Hotels.com guest review
1 night trip with friends Apr 25, 2014
T
US
4.0 / 5Excellent
"Good value for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our room was a handicapped room which was very large. Our room was very clean, nice bed, and quiet. We asked for an later checkout and had no problem. I gave a 4 star overall as the breakfast is just rolls, coffee and it is only till 9:00 a.m. I would recommend this place for security and for a great value in this area.
Genuine Hotels.com guest review
1 night trip Apr 25, 2014
Jan
US
3.0 / 5Good
"Hotel works"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel has everything you need. The staff is friendly, at least the night shift is.
Genuine Hotels.com guest review
1 night trip Apr 16, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I enjoyed my stay... The staff was very helpful and friendly. The room was very nice and clean. Next time I'm in town I will definitely stay there again.
Genuine Hotels.com guest review
1 night business trip Apr 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Good experience to stay here with my dog"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good staff but limited people. Room was very clean, the room size is enough for three people and one dog. Room has a full kitchen with full size frig, stove and silverware. Their is a place in the back for the dogs to do their business. While the breakfast is not impressive, the Safeway is 10 minute drive away.
Genuine Expedia guest review
Other trip Apr 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very friendly and welcomed pets. The front desk clerk Tina loved her job and it showed. The manager was helpful and courteous. Would recommend this hotel and intend to stay there often
Genuine Expedia guest review
Other trip Apr 15, 2014
marian
US
4.0 / 5Excellent
"Rooms were nice"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
good place to stay, rooms are nice and big
Genuine Hotels.com guest review
1 night trip Mar 25, 2014
Brent
US
5.0 / 5Outstanding
"Nice quiet clean room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was clean, small kitchen, nice shower and really comfy chair.
Genuine Hotels.com guest review
1 night trip Mar 22, 2014
A Traveler
US
4.0 / 5Excellent
"Birthday Party"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
My time at this hotel was grate. I was in town for a birthday party, and the location of this hotel worked out perfectly. Service at the front desk was friendly and quick, and the room was very clean and comfortable. I will be staying here again in the future.
Genuine Hotels.com guest review
2 night trip Mar 14, 2014
A Traveler
US
5.0 / 5Outstanding
"perfect place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
awesome, handy to highways, handy to super target, rooms have full blown kitchen, stove, oven, microwave, large fridge. Very handy, very clean and very nice staff and rates were reasonable. A for sure if we are back in this area.
Genuine Hotels.com guest review
2 night romance trip Feb 21, 2014
Jerry Garcia
US
4.0 / 5Excellent
"Phone"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
There was no phone in the room so we can't really call housekeeping if we need anything. There's no ice machine in the hotel. We had to wait for ice tray to freeze for us to have ice. Other than than I would highly recommend this place.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2014
Jan
US
4.0 / 5Excellent
"Best buy for working traveler"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good value for the money. Particularly good for extended travel because rooms are more like appartments. Staff helpful. Hotel currently undergoing renovation, so can only get better. Would stay there again.
Genuine Hotels.com guest review
13 night business trip Jan 5, 2014
A Traveler
US
4.0 / 5Excellent
"Satisfactory"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overall this was a satisfactory hotel. Easy enough to get to, not necessarily a lot of surrounding stores; restaurants without having to drive.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2013
A Traveler
US
5.0 / 5Outstanding
"Taking it Furthur"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
My stay was grate. I showed up before regular check in time, and was still able to get into a room. The room was a lot bigger than I expected, and very clean. The furniture was comfortable, and I had plenty of towels. Overall my stay was grate, and I would stay here again.
Genuine Hotels.com guest review
2 night trip Dec 27, 2013
A Traveler
US
4.0 / 5Excellent
"Terrapin or BUST!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
If you are heading to Phil Lesh's amazing Club , this is the place to stay! It is close and comfortable.
Genuine Hotels.com guest review
1 night trip with friends Dec 7, 2013
A Traveler
US
4.0 / 5Excellent
"Comfortable pet friendly hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We had a good stay here. Our dog was welcomed for a small fee. Breakfast was provided, but minimal. Few extra supplies were provided in the bathroom (shampoo and hand soap only). Good value.
Genuine Hotels.com guest review
1 night trip Dec 7, 2013
Cody's mom
US
4.0 / 5Excellent
"I SLEPT VERY WELL"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
It was hard to find, and some strange smells on the outside (probably not the hotel's fault), but reception was very nice, a nice view of the bay, and I slept like a baby :0)
Genuine Hotels.com guest review
1 night family trip Nov 30, 2013
A Traveler
US
2.0 / 5Fair
"Needs more attention to cleaning....."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel room was not very clean. We found a couple of hairs on our towels and it just did not look like it had been cleaned well.
Genuine Expedia guest review
Other trip Dec 1, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed two nights. Bedding and towels are not replaced until you pay extra. No making up of the beds. The mattress and pillows were better than expected. The pool is very tiny, but clean. Skimpy on soap, shampoo, coffee, any extras.
Genuine Expedia guest review
Other trip Nov 30, 2013
Iris
US
1.0 / 5Poor
"Terrible - - Do NOT stay here"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
One of the worst hotel experiences ever - the rude and argumentative staff, the room, the cleanliness of the hot tub, the amenities that were bare bones.....very bad experience
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
A Traveler
US
4.0 / 5Excellent
"Would stay here again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel had pretty much everything I needed. The room was clean, quiet and the staff were great. .
Genuine Expedia guest review
Other trip Nov 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location for quick trip into San Rafael"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The Hotel was very clean and up to date. The room was very nice. When we got down to brfst a bit before 9am there were only granola bars and half a cup of hot water left.
Genuine Hotels.com guest review
1 night trip Nov 15, 2013
A Traveler
US
3.0 / 5Good
"Ok stay, but pricey"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Staff were nice, room was ok but the beds were awful. I couldn't imagine doing an "extended" stay just because of the beds. Ok for a quick stay over. Managers allowed an hr later check out since I was up for a race. I appreciated the "no problem" attitude and agreement to extend the check out. Location not near restaurants or downtown so plan to drive if wanting to eat out. Conveniently located near freeways!
Genuine Hotels.com guest review
1 night business trip Oct 25, 2013
Stacey
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Hair in the sink. Unflushed toilet paper in the bowl.
Genuine Expedia guest review
Other trip Oct 23, 2013
A Traveler
US
2.0 / 5Fair
"Close to my work assignment"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
I guess i just expected more creature comforts but i could not even find a vending machine in the place.
Genuine Hotels.com guest review
5 night trip Oct 6, 2013
A Traveler
US
3.0 / 5Good
"Disappointed..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
We've stayed here before and had a great experience. This time, not so much. Front desk was not friendly, door handle fell off as we entered our room, the bed was not stable on one side, the air conditioner unit filter was filthy, and there was no dish soap in the kitchenette. It's very convenient to the freeway, but not really close to anything.
Genuine Hotels.com guest review
2 night trip Sep 14, 2013
K. Mac
US
3.0 / 5Good
"Bathroom Ground floor"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    2.0
Men's Bathroom Ground Flore FILTHY!!!!!!!! Room OK Bed Old
Genuine Hotels.com guest review
3 night trip Aug 17, 2013
william
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was really helpful--explaining how to get to the trail around the bay, and taking time to fully answer any questions I had. Thank you.
Genuine Hotels.com guest review
1 night trip Aug 11, 2013
Jane M.
US
2.0 / 5Fair
"Decent location, 15min from everything"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Unfortunately, this non-smoking hotel smelled strongly of smoke. The folks in the room next to us were smoking constantly, and guests were smoking around the pool, even after hotel staff were informed.
Genuine Expedia guest review
Other trip Aug 15, 2013
T
US
5.0 / 5Outstanding
"very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice.
Genuine Hotels.com guest review
1 night trip Jul 4, 2013
vinnie
US
5.0 / 5Outstanding
"Awesome Place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, very clean, and helpful staff.
Genuine Hotels.com guest review
1 night trip with friends Jul 5, 2013
Nguyen
US
2.0 / 5Fair
"So so"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
We stayed one night and it was ok. The breakfast was kind of a joke, but the room was clean but a little dated. Location was good, close to the freeway but quiet. We had a few issues with the business center but the staff resolved it quickly. It was a good place to sleep...it served it's purpose.
Genuine Hotels.com guest review
1 night business trip Jun 26, 2013
Bob
US
5.0 / 5Outstanding
"Excellent hotel for travellers"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I have now been in two Extended Stay America hotels and they have both been perfect for what I needed! I have two dogs and they made it all very easy.....there is a kitchen for me and for the dogs......this is not a holiday I need to be travelling for other reasons and their facilities are peerfect.
Genuine Expedia guest review
Other trip Jun 29, 2013
Jennifer
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
efficient and clean hotel, location not easy to get into or out of from the freeway and not many ammenities close to the hotel
Genuine Hotels.com guest review
1 night trip Jun 17, 2013
steve
US
5.0 / 5Outstanding
"Great relaxing hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel had the best costumer service, the front desk was very helpful, and the room was fresh, clean, and felt like a home away from home.
Genuine Expedia guest review
Other trip Jun 10, 2013
A Traveler
US
4.0 / 5Excellent
"just as expected"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
spent little time in room. Nice shower. Didn't use kitchen at all. AC was quiet. No disappointments.
Genuine Expedia guest review
Other trip Jun 9, 2013
A Traveler
US
3.0 / 5Good
"nice if you don't mind the smell of smoke"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Decor was nice. Beds were fine. Wasn't there long enough to rate the staff. Couldn't enjoy any of it because of the awful smell of smoke in our non-smoking room.
Genuine Expedia guest review
Other trip Jun 7, 2013
lori
US
5.0 / 5Outstanding
"17th Birthday Celebration"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My daughter's father passed away last July. She wanted to make her birthday weekend special and requested a trip to San Francisco. We enjoyed the hotel, it was roomy, clean and quiet. The staff was helpful. Gave us great directions the several times we asked. Coffee was wonderful. The breakfast a little processed for our tastes, but we were out the door quickly to sight see so it was of little importance to us. Enjoyed the spa and pool. Clean towels when we requested them at the pool.
Genuine Hotels.com guest review
2 night family trip May 19, 2013
A Traveler
US
4.0 / 5Excellent
"better than reviews and a bargain"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very nice except for odd smell in hall. well-equipped and comfortable.really friendly staff. breakfast not so tasty, but adequate.
Genuine Hotels.com guest review
3 night trip May 3, 2013
deb
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews