Suite Novotel Rouen Normandie - Seine-Maritime (department)

This guest did not leave a comment.

Genuine Hotels.com guest review

The room we had ( a suite) was nice and very modern. The location of the hotel is not convent. It is noisy, near the port and not so close to the main Rouen attractions. The staff support was quite poor (sending us to a restaurant with impossible directions, poor understanding of English by some key staff members, non-response to wi-fi problems) The […] internet was on and off. We cut short our intended stay at the hotel. Read more

Genuine Expedia guest review

a little out of the way in a somewhat questionable neighborhood; however, it has a convenient parking garage not available in hotels closer to the center of town. Breakfast is available but we did not use it due to an early flight out of paris. room was functional and clean.

Genuine Hotels.com guest review

Loved the roominess after staying in an older, much smaller hotel with rooms to match. Hotel is in a high rise, next to a large, high traffic roadway that looks onto the Seine. Lobby has wonderfully bright colors and petite breakfast all kinds of wonderfully different things in small plastic containers to try out.

Genuine Hotels.com guest review

Simple utility hotel, Good value. Cheap construction of bath rooms.

Genuine Expedia guest review

Just a stayover hotel on our tour of Normandie. Easy to find and a beautiful area with the river canal so near. Restaurants just across the street. Decor kind of cold and contemporary, but comfortable and usable. Good service from staff at the desk and breakfast. Spoke English and were very accommodating. Plus parking underneath the hotel. Very con […] venient. Read more

Genuine Hotels.com guest review

Only stayed one night so the hotel was very convenient for our needs. Comfortable and clean. Able to open window and have fresh air instead of airconditioning.

Genuine Expedia guest review

great room

Genuine Hotels.com guest review

The staff were genuinely warm and friendly, and smiled whenever I spoke with them. It was pouring outside and they offered to let me get access to the basement to load the car - thank you, that was a welcome gesture. The hotel was comfortable and quiet, with a fantastic view overlooking the Seine. The room has a fridge and microwave and it was really […] spacious. The only downpoints: I found the room a little too hot, and the gym could really do with some free weights as there are only 3 machines (treadmills and bike). I would definitely return. Read more

Genuine Expedia guest review

Our room was good, with a view of the cathedral spires - wonderful sunrise! Although we'd requested a non-smoking room, it had an ashtray and that faint smell of smoke. The corridor also stank of cigarettes - it was quite disagreable coming and going, but we couldn't be bothered to complain once we'd unpacked all our stuff. The hotel receptionist was […] quite unfriendly too. The walk into town was a bit dubious, past all the student accomodation on a Saturday night ... The breakfast was interesting but quite pricey. Read more

Genuine Hotels.com guest review

With the two extra beds made up for our children, the 'suite' seemed very small. There were only two chairs, two cups etc. Once in bed, we also realised we had been allocated a smoking room as the bedding smelt of stale cigarette smoke. The breakfast, included in the price via Hotels.com and free for our kids, was good but I'm not sure if I would have […] paid 14euros for it! The hotel underground car park is a really tight squeeze. Location - within walking distance to Rouen centre. We enjoyed the gym in the hotel. All in all, it was fine but nothing more. Read more

Genuine Hotels.com guest review

My favorite Novotel is the one at CDG. This hotel was not even in the same class. The carpet was a bit dirty, especially, under the built-in sloping little bedside shelf "tables". Maybe if the edge didn't slope down, things would not roll off. The water pressure was practically non-existance in the bathtub but was okay in the shower. The linens were […] scratchy and tired looking. The edges and corners of all of the spaces needed a cleaning. The window coverings were dusty. The guy that checked us in was out of a Saturday night live skit - strange and not helpful. The walk that he sent us on to get us to city centre was very "sketchy" at night - deserted with the occassional street person in dark doorways. We found a safer way to walk back on our own. We were going to stay at the Mercure but after reading their reviews, we were concerned we would have trouble finding it in the evening. Lastly, we requested a quiet room and he put us on the "river" side which has a busy street. Since it was on the 4th floor, I though, well maybe.... Super noisy all night long with traffic. Not worth the money and we will stay somewhere else next time. Read more

Genuine Hotels.com guest review

Very impressed with the quality, staff and the hotel in gereral. Rooms lovely and spacious for family room. Very new - Breakfast -excellent - lots of choice and well catered with very good service from staff. Would def recommend.

Genuine Hotels.com guest review

The hotel was very comfortable. It's quite contemporary which may not suite everyone. Our room was more than adequate, very clean and well designed. Separate tea/coffee making area with sink; very useful.

Genuine Expedia guest review

The room was small and not very clean, the fridge was not working and they could not fix the fridge, nor did they bother to even replace it. Not very impressed with the suite Novotels overall as the other one we stayed at in Reims had no hot water and they could not fix i either. They also said they could not give us another room as they were full. Not […] a good hotel chain!!!! Read more

Genuine Expedia guest review

Stayed over on two occasions on a stopover travelling in France. The rooms are spacious and clean and the beds are very comfy. Buffet breakfast was good with nice selection of items. The hotel has underground car parking for 10Euros which is worthwhile to save lugging everything to your room. The hotel is a pleasant 10 to 15 minute walk along the Seine […] from the main tourist drag and shops. The only disadvantage is there is only one smallish lift which has a mind of its own and it can be hard to get down to the car park in the rush to check out. Read more

Genuine Hotels.com guest review

Lovely, clean and comfortable hotel. A shame we only stopped one night en-route to Calais.

Genuine Hotels.com guest review

We stayed here for 1 night on the way back from our holiday in Brittany... It was easy to find and with 2 children 6 and 2 it was an ideal room for 4!! Bed was comfortable and I think the kids slept well.... Eventually! The hotel is just 15 walk to the city centre which was beautiful.. Must also say the tv has about 60 free movies which was ideal ESP […] of we stayed for more than one night! They are games on the tv and British radio channels .. We would definately stay here again. Read more

Genuine Hotels.com guest review

Awkward to get to by car but otherwise very good. 15 min walk to old town/Cathedral/restaurants. Very comfortable family rooms. Spotless. Nice bathroom & comfortable beds. Quiet in hotel. Some traffic noise from outside but not so much that it disturbed our sleep! Our children liked the free wifi & free films on the TV. Breakfast was good. Notices suggest […] that breakfast can be a bit slow but we did not find this. Read more

Genuine Hotels.com guest review

This hotel is fabulous for families with young kids: a great play area, wonderfully modern family rooms and great breakfast boxes for kids (better than typical UK kids boxes - and much healthier too). A gift of a watch for all kids on arrival. About a 20-30 min walk into old part of Rouen, but pleasant along river (bus an alternative apparently). Anyway, […] perfect for our one night en route south from calais. Read more

Genuine Hotels.com guest review

The hotel was clean, tidy and the staff polite/helpful. Rooms, although designtaed as 'suites' were a little cramped for a family of four, with only thin sliding panels between bed areas. Breakfast was a little disappointing compared with the Le Mans Novotel, and really was just a standard continental breakfast i.e. nothing hot aside from toast and […] a boiled egg. Read more

Genuine Hotels.com guest review

Perfect for family of four with young children en route to vendee

Genuine Hotels.com guest review

Very impressed overall with the room and service. Arrived well after midnight with no problems on check in. Breakfast wes good selection but gets busy. Overall, great hotel.

Genuine Expedia guest review

Very easy to find. Waiting area outside so could check in and get access to car park. Car park good with decent spaces. Staff polite, helpful and friendly. Room / suite packed full of facilities, especially for those travelling with young family. Restaurants and supermarkets nearby. Sights only 10-15 minutes walking. Would recommend.

Genuine Hotels.com guest review

I like these hotels, price is right, spacious well thought out rooms. The location was hard to find and it seemed a miracle that we found it (my wife is part eagle). Staff was virtually invisible and the amenities are non existent, but I don't count this as a negative necessarily.

Genuine Hotels.com guest review

Wanted a clean, comfortable room and we got it. Location is fine if you have a car, a five minute drive puts you into the interesting part of town. We had come from a 2-star hotel in Paris so this was a welcome upgrade from that.

Genuine Hotels.com guest review

Very modern well kept Hotel, Impressive room size with added bonus of microwave which was a great help in warming baby food! Secure parking and friendly staff. Breakfast a little expensive for a continental, but McDonalds only 2 minutes away. Although the girlfriend insisted we had breakfast at the hotel as the choice of healthy yoghurts etc. was great […] (not my cup of tea). Read more

Genuine Expedia guest review

Excellent Hotel with friendly & helpful staff.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We stopped here (2 Adults + 2 Kids) overnight on our journey down to Bordeaux. Safe, secure underground parking - clean hotel, nice, functional (and quite big) rooms, and great for our purposes.

Genuine Expedia guest review

Excellent hotel! We had huge trouble finding somewhere willing to take 2 adults and 4 year old twins in the same room, but really fell on our feet with this hotel. The rooms are a good size and have a divider between the double and twin sleeping areas, with separate windows and curtains and independently operated lights, so that the adults don't have […] to sit in darkness once the little ones have gone to bed. Great service and a convenient 15 minute walk to the centre of Rouen. Also very easy to find, and very handy, safe underground car park. Highly recommended. Read more

Genuine Expedia guest review

We really enjoyed our stay at the Novotal, the rooms were very modern and quite large with good air conditioning. facility's were excellent. I felt that the night reception possibly needs to show a bit more intersest with customer service whether it was because I could not speak french or what I do not know but he did not seem to really want to help. […] Checkin staff member and breakfast people were all very good. Read more

Genuine Expedia guest review

A really good 'suite hotel' overlooking the quai - walkiing distance to the town - very good shopping area - safe underground parking - a great choice.

Genuine Hotels.com guest review

Nothing exceptional about this one - just normal hotel and what would you expect for this money, surely not a 5* hotel. All was good except smelley 2 pillows in the room which I had to put in the cupboard - I assume that was the smell of stale after not drying bedding properly - not very nice.... Hm!!! Otherwise not bad, not bad...

Genuine Expedia guest review

Good things: great room, excellent bathroom / kitchen area, facilities well thought-through and much appreciated. Quiet location but close enough to sights of Rouen (an interesting location, worthy of a longer visit next time). Car park underneath (cost 10 Euros) seemed safe and well signposted. Room for improvement: staff were efficient and polite […] but could have been friendlier (same as experience in Bordeaux Novotel a week earlier). Read more

Genuine Hotels.com guest review

Lovely rooms, kids loved all the free films, great bathroom. Secure underground parking...have to pay but well worth it. Can't get down there with a roofbox though! Lots of British staying as a stop off on the way back to Calais. Right near McDonalds but not much else to do there.

Genuine Hotels.com guest review

Nice hotel located next to the river, large rooms, no resturant but plenty within easy walking distance. Very helpful staff

Genuine Hotels.com guest review

We had a roomy suite clean and comfortable and good value due to the advance booking discount. Underground car park at additional cost was expensive but secure. Slight walk in to the centre but pleasant along the river side.

Genuine Hotels.com guest review

The location is the only real problem with this very clean and well presented city centre hotel. There are a few dodgy streets to navigate between the hotel and old centre. Even this can be mitigated by walking along the banks of the Seine. Breakfast is excellent and it was such a welcome relief to have air conditioned and mosquito free rooms.

Genuine Hotels.com guest review

I stayed here with my family and found the room very comfortable, we stayed in a suite with a sliding divider between the main double bed and two single beds for the children (although these are large enough for adults too. The room was well equipped with separate bath, shower and toilet. A small area with fridge microwave and kettle. A TV with internet […] access and free on demand movies. The room was also air conditioned which was pleasant as it was quite hot in Rouen the night we stayed. The front desk were efficient and helpful and although there is a 10 euro charge for in hotel parking, the local streets are free. Read more

Genuine Hotels.com guest review

Not much in the neighbourhood but an easy walk to all the sights in the centre of the old town where there is a plethora of restaurants. Big room, modern, mini-fridge, microwave, internet good, funky arrangement.

Genuine Hotels.com guest review

2 adults staying with two children under 11 for stopover en route. Ideal. Very roomy with room separator. Beds very comfortable and room immaculate. Would definitely stay again.

Genuine Hotels.com guest review

Very convenient stopover location for our drive to the south of France and back. Not a bad location by the river with a couple of decent restaurants very close by and a short into the View Marche area of town to see the Jeanne D'Arc church and old streets.

Genuine Expedia guest review

Room was very good - comfortable and quiet - good bathroom and excellent bed. At just a few minutes (maybe 10) walk from the centre of Rouen it was very convenient. There's a couple of bars across the road on the Quayside, but if you want to eat properly then walk into the city. Hotel was easy to find and park. - we parked outside on the street - seemed […] very safe - rather than pay the 10 euro!!! car parking charge. Read more

Genuine Hotels.com guest review

I cannot berate the hotel for a random incident like this. It is a nice hotel and well located within walking distance. We have a problem with our air conditioning and it was actually cooler outside than inside. Only problem was that the road noise was so loud, that you could not sleep with the windows open. When I complained, they did nothing to offer […] any compensation for the inconvenience, otherwise, not a bad hotel. Read more

Genuine Hotels.com guest review

They offered a great range of movies for free! The room and beds were all nice, clean and comfortable, and designs were fashionable. The only problem is that the bathroom had a half door, so for us with kids, it was a little noisy when adults wanted to sleep after kids went to bed. But they had a partition for the room, too. Great value! Car park was […] cheap, too! Read more

Genuine Hotels.com guest review

we stayed for one night there were 4 of us. It was a great deal and the room is big!!!Everything is tidy and clean and the shower is powerful! We had 4 proper beds although 2 of them were sofa beds but they are quite comfortable as well. Overall I highly recommend this hotel to anyone who wants to stay in Rouen! BTW, there is no problem finding the […] hotel if you use TOMTOM. Read more

Genuine Hotels.com guest review

very pleased with the whole experience. Secure parking was a bonus. Lovely bathroom and view.

Genuine Expedia guest review

Fantastic and especially good if you have young children, large room and the walk into the centre of town is not onnerous

Genuine Hotels.com guest review

Sehr schöne, große Zimmer mit (Schreib-)Tisch, bequemen Stühlen, Kühlschrank, Mikrowelle, Wasserkocher. Für kleine Mahlzeiten im Zimmer ausgezeichnet geeignet. Äußerst bequemes französisches Bett. Ein Zustellbett ist standardmäßig im Zimmer, als Couch nutzbar. Eine Schiebetürenwand aus schönen Sisalpaneelen ermöglicht Teilung zwischen Sitz- und Schlafbereich. […] Verdunklungsrollos an den Fenstern. Nassbereich gut ausgestattet im Stile einer Kreuzfahrtkabine. Toilette getrennt. Im Hotel gibt es ein kleines, aber ausreichendes Frühstück. Automaten in der Lobby sorgen für Getränke und kleine Speisen (Salate etc.) zu jeder Uhrzeit. Direkt gegenüber dem Hotel befindet sich eine tolle Brasserie in einer alten Lagerhalle mit coolem Ambiente, wirklich guter Küche zu relativ kleinen Preisen. Das äußerst gepflegte und saubere Hotel liegt sehr zentral und dennoch ruhig am Hafen, ist hervorragend zu erreichen und nur ca. 5 Autominuten von allen wichtigen Sehenswürdigkeiten (Cathedrale, Gros Horloge etc.) und Fußgängerzone entfernt. Das Suite Novotel Rouen ist ausgezeichnet sowohl für Citytrips zu zweit oder mit Kindern als auch geschäftlichen Aufenthalt geeignet. Read more

Genuine Hotels.com guest review