Was horrible, the hotel is in the middle the dangerous neighborhood. You can't hang out. One day we request breakfast room service and never received.Genuine Hotels.com guest review
"Do not recommended it for a freind"
The hotel is very old it needs urgent complete maintenance and refurbishing, the bathroom was a miss water was not flowing properly switching between extremely hot and cold while taking the shower the windows were note properly maintained some there was a cold air flow coming to the room (it is winter time the AC was not working on hot every time you […] must call for the maintenance to come and fix it which took nearly one hour every time you switch the heater on) room service is very bad you need to call at least two times before they answer you also the reception you minimum call three time before somebody answers you. most of the Staff are not helpful even the breakfast buffet was not good variety was very limited you can not enjoy even a tea or coffee as it was hardly warm if you want to enjoy it hot you need to order it from the staff to bring it from out of the restaurant. Read moreGenuine Hotels.com guest review
"Ahmed and Sharif, the tourists guides are awesome"
Excellent experience. Ahmed and Sharif made our trip spectacularGenuine Expedia guest review
This is very bad hotel I stayed in my life. Staff doesn't allow anybody to come to your room. No friends will be allowed to visit you even normal friends.Genuine Expedia guest review
"Extraordinary hotel for the price."
Wonderful place, friendly staff, family oriented. Very well located and would return in a breeze anytime. I can only highly recommend this hotel.Genuine Expedia guest review
"very poor service. rude people at the reception."
the small swimming pool was full of garbage of all kinds. people at the reception kept me for nearly an hour to understand what a booking through expedia means and the to prepare the room. when I last got the room, it was completely different fron the one displayed on expedia. I was booking for 2 adults and 3 children and I was told that the room would […] include two double beds, but it included two single beds, and when I asked for a third bed, people at the reception said they do not have any extra beds available. The area around the hotel is very dirty. at the morning, there was a water cut for nearly 30 minutes. the water in the shower turned from very hot to very cold every now and again and unexpectedly. Read moreGenuine Expedia guest review
"Very poor service and hotel"
We had a room with several problems with the water, toilet doesnt work and shower either. Overall hotel is not clean. We had a room with breakfast included, but they charged the breakfast AGAIN after checkout. Breakfast was very poor indeed. I will definetively dont go agein and dont recomend...Genuine Expedia guest review
Hotel reception has no air conditioning and it was summer , room AC was not workingGenuine Hotels.com guest review
Good location! Staff very simpatic! Cnfortable roon. But the breakfast need have more fruitsGenuine Expedia guest review
it's good in totalGenuine Hotels.com guest review
"GRAND PYRAMIDS HOTEL , GIZA , EGYPT"
This hotel is quite good in itself , the problem is the neighbourhood is a trouble , from 8 years when this hotel was build all around it was not like that , in the past when guest sit on the pool they was seeing the Giza pyramids , but actually to be fair it is still very good for 2 days family with children trips & the price is good too , I like the […] owner of this resort doing the most with this fair price to keep the resort so good from inside , but it is important to make the air condition in the reception higher cause it was low , over-all it was great with a nice view pool and garden , quiet smart resort , I advice it for family and children resort . Read moreGenuine Hotels.com guest review
The overall check in process was good. Staff was friendly. Breakfast was good. But the only setback was that there was a construction opposite the hotel and the were not many shops in the surrounding area that are open.Genuine Hotels.com guest review
"nice relaxing holiday"
had a very pleasing stay hotel was clean & fresh, linen and towels were changed every day, room service was good also. was bit hot in reception where I had to spend lot of time for use of internet but found the fresh air machine worked wonders ,internet was not as good as I expected so that was disappointment for me other than that could find no fa […] ult. Read moreGenuine Expedia guest review
"It was definetely....an experience!"
Lots of issues with the language barrier, which is expected. However if they want to keep their "4 star" status, major improvements are required in this area. Being bilingual is not just about saying "yes sir" or "no ma'm". That's what was happening the whole time :(Genuine Expedia guest review
"Great oasis in a rather hectic city"
This hotel is located in the Giza area of Cairo. It is about 4.5 miles from the centre of Cairo, and about 1.5 miles from the Pyramids. I got an amazing deal through hotels.com for 10 nights. Even though I booked, and got an economy room, it was very spacious, as was the bathroom, and had a fridge. The bed had a lovely firm mattress, for a great nights […] sleep. The shower had great pressure, with constant hot water. There's a wonderful huge pool, with plenty of sun loungers. The restaurants serve pretty good food at very good prices. Even room service is not at all that expensive. The hotel has its own taxi service, which is still cheap compared to the west. Outside the hotel, cheaper taxis wait, and a price can be arranged for where you want to go. Just around the corner to the right of the hotel on the main road, is a local supermarket. Great for stocking up your inroom fridge with water and snacks, and so cheap. Free wifi is available in the lobby area 24/7. It is rather outside downtown, but I found that to be a blessing. Downtown Cairo is a cheap cab ride away. Or better yet, get a cab to the Giza metro, and take the metro into the city for only one Egyptian pound. I walked to and from the Pyramids several times, about 20mins each way. On two occasions I even walked from Giza metro station back to the hotel. That walk is not for the faint hearted!! Read moreGenuine Hotels.com guest review
Having visited Cairo on a number of occasions I have to say that this hotel offers the best value for money I have encountered to date. I will certainly return there.Genuine Hotels.com guest review
"nothing wrong, nothing amazing"
solid hotel, decent location. staff is friendly and the place is clean. tourism in giza/cairo is lagging big time, and it shows everywhere. the whole place has a sad atmosphere, and the hotel was the same. i imagine when the industry is booming it would be a lively place. but, as is, the hotel was clean and fine.there is nothing wrong with the hotel. […] it just seems a little desolate. the breakfast buffet was lacking though. overall, it does the job and the price is fine. oh, no alcohol. and the tour guide info person in the lobby was very good. Read moreGenuine Hotels.com guest review
"Value for Money"
The only thing which you will find useful for this hotel is it's value for money and close proximity to the pyramids. Else this hotel is far from Cairo city center. A big negative for this hotel is its poor customer service ! But not sure if I should complain considering the price I paid for this hotel was not exorbitant.Genuine Hotels.com guest review
Room service was excellent, staff all very friendly and helpfull.Genuine Expedia guest review
"Great Hotel,Comfortable stay.."
Very comfortable beds,clean well kepped hotel, breakfast is plentiful..staff aim to please, i would definately stay there again..away from the hustle & bustle of town..Genuine Expedia guest review
The only thing, which did not suit us was its distance from Cairo. Heavy traffic and too much time spent on the road.Genuine Expedia guest review
"Soooo close to the pyramids"
March 2013, emailed hotel asked for top floor pyramid view room 1513.paid 100LE to get to the hotel from the airport, 30LE to get to the museum or dinner cruise area. hotel charged 100LE to take us to the pyramids and drive us from one pyramid to the other and wait for us while we walked around (took 3 hours) Pyramid experience was spoiled by harassing […] Egyptians trying to sell anything and everything. best to get a taxi outside the hotel &agree on price before you start. The Pharaohs Cruise was great and the museum has the most amazing display of history. The people in the business center in the hotel were helpful and honest. You can use their computers and pay 30LE for 1/2hour internet access. The food in the hotel was lovely &very reasonably priced 100LE for 2 courses for 2 people. Be prepared for a very 3rd world experience - no police, driving chaos on the roads &litter everywhere. You can wear what you like around the hotel but it is advisable, for women, to cover up outside the hotel - the men will stare and approach you, making you more of a tourist target (to be overcharged for everything) and very uncomfortable. Don't get ripped off by the shops in the hotel - the supermarket around the corner from the hotel (5 mins walk up the main street away from the pyramids) sells papyrus pictures for only 15LE (not the 100 the shop charges) Other shops up that area will charge 30LE for the 3 pyramid figures. Totally awesome experience. Read moreGenuine Hotels.com guest review
Overall very good value for money.friendly staff. Clean rooms. Good selection of in house food. Night staff could be abit more informativeGenuine Hotels.com guest review
"Not too bad, but would not stay again"
Location: It's good it's close to pyramids, but horrible area, you can't walk really anywhere. I hoped I could just enjoy the swimming poool, but it's in front of the hotel and just below 4 lines highway. It's noisy but it's not too bad as it is noisy anywhare in Cairo Staff: Helpfull when possible, especially afternoon shift Price: Comparing what […] what it is and what you get, it doesn't worth it. Read moreGenuine Expedia guest review
"Great to be there"
Good Value of Money.... Got more value Thai spend.....Genuine Expedia guest review
This resort was a great deal the room was huge, service was good and most of all the pool was the best in the area! The room was very clean and the air con worked to keep the room a very comfortable temp.Genuine Hotels.com guest review
Very friendly and enthusiastic staff and only 10-15 minutes away from the Giza Pyramids.Genuine Expedia guest review
"Excellent for family stay -"
Good was fasting so they made provision in Ramadan for early breakfasts . Watch out for man with camel he can be very pushy for tips. Pyramids are 5 mins away and should cost no about £1.00 but you will prob pay £2.00 or 20egp.Genuine Expedia guest review
"Value for money"
The hotel was great value for price. Located in centre with lots of places to see and eat out.Genuine Expedia guest review
"Nice hotel in lousy neighbourhood"
Interesting hotel: a peaceful hotel in a weird area. Giza is a dirty, noisy and crowded area. Giza is full of life, but the dirt, people, pollution and refuse just get under one's skin. The hotel is a pleasant oasis in the middle of all this, although with the increased urbanization of the local area it is losing its privacy and views of the pyramids; […] its closeness to the pyramids is maybe not important, as most people will take a taxi anywhere (although you can walk to the main entrance to the pyramids - it takes about 25 mins). One could stay in a downtown Cairo hotel, which will be more expensive but also less noise and dirty surroundings. Food is ok in the hotel, but maybe there could be more local dishes in the restaurants. Read moreGenuine Hotels.com guest review
"Beautful hotel, excellent service"
The hotel is very good, cleanliness and room service are very good, the swiming pools are fabulous, and the buffet breakfast is excellent. But do not ask about the internet service; the cost is around £10 an hour??Genuine Expedia guest review
"Overall a good hotel"
Rooms were clean and spacious,restaurant service a bit slow at times,otherwise anice stay.Travelled with 7 year old who enjoyed the camel ride in the hotel groundsGenuine Hotels.com guest review
GodGenuine Hotels.com guest review
"٧ من ١٠"
مشكلة الفندق في الروم سيرفس جدا بطيئين طلبك يستغرق اكثر من ٣٠ دقيقة،، ومرتين اتصلت اطلب بطانية وللاسف لم يحضروها نهائياً،، كنظافة جيد والجلسة حول المسبح ممتازة،، بوفيه الافطار جيد ايضاً،، بشكل عام جيد جدا مقابل السعر،،Genuine Hotels.com guest review
"مقبول نوعا ما ولكن لايستحق 5 نجوم ابدا"
•نظافة الغرفة/ لا بأس بها ..لكن دورة المياه مهترئة تماما •جودة الخدمة / لم اشاهد أي خدمة مقدمة •موقع الفندق / بعيد ومنعزل تماما في النهاية الفندق لابأس به نظرا لسعره المنخفضGenuine Hotels.com guest review
"War mein letztes Mal in diesem Hotel"
Leider hatte ich ein Zimmer ohne Balkon. Davor kann ich nur warnen!! Ein kleines, schwer zu öffnendes Fenster in eine kleine Seitenstraße ohne jegliche Sicht... Frühstück mußte extra bezahlt werde!! Kaum zu glauben...Genuine Hotels.com guest review
"Top Hotel - gute Lage"
Wir haben die Pyramiden besucht und sind in Gizeh und Kairo spazieren gegangen. Alles war nah und mit den öffentlichen Verkehrsmitteln sehr gut zu erreichen. Das Hotel ist in einem belebten Viertel. Alle waren sehr nett und zuvorkommend! Auf jeden Fall sehr zu empfehlen.Genuine Hotels.com guest review
"schöne Hotelanlage,leider schlechte Lage"
Das Hotel war O.K.,die Außenanlage sehr schön mit etlichen Sitzgelegenheiten und gepflegtem pool.Die Zimmer sind geräumig und die Matratzen sehr bequem.Auch das Essen war sehr gut.Nun das negative,die Zimmer sind etwas verwohnt,auch ist die Sauberkeit nicht ganz in Ordnung.Der Wellness und Fitnessbereich sind ein Albtraum.Das Hotel liegt an einer Hauptverkehrsstrasse,die […] nächste Metro Station ist Lichtjahre entfernt.Ausser den Pyramiden(ca 20 min. zu Fuss) keine Chance abends irgendwie schön spazieren zu gehen Read moreGenuine Expedia guest review
Das Personal ist sehr nett und das hotel macht aufs erste auch einen guten Eindruck. Zimmer war zwar nicht ganz sauber aber war noch im Rahmen des erträglichen. Leider auf Grund der politischen Lage nicht viele Gäste. Aber ich würde sagen das preis Leistungsverhältnis passt. Ich würde es wieder buchen.Genuine Expedia guest review
اقامه جيده بالنسبه للتكلفهGenuine Hotels.com guest review
"Hotel ist akzeptable für Kairo!"
- Für diesen Price ist das Hotel für viele Gäste ideal. - Frühstück ist ok! - gute Stimmung + live Musik - mehrere negative Seiten... Umgebung ist dreckig, Wasser und Müll sind unmittelbar vor dem Hoteleingang! Wasserabflüsse im Zimmer riechen schlecht!Genuine Expedia guest review
El hotel es my bueno, limpio y tiene un buen servicioGenuine Hotels.com guest review
"Fint hotel, lidt manglende service og beskidt pool"
Selve hotellet er fint. Men servicen i restauranten var så som så. De 4 sidste dage var poolen beskidt og der gik nogle dage før de tog det alvorligt, når vi pænt gjorde opmærksom på det. Dog synes vi hotellet er ok til prisenGenuine Hotels.com guest review
de kamers waren niet schoon. lakens 3 dagen zonder veranderen .eten niet vers.Genuine Hotels.com guest review
La anterior ocasión fue acpetable, pero ahora con tantos problemas en El Cairo, definitivamente pensaría dos veces antes de regresar de nuevo a Egipto, el Ramadán fatal! Te obligan a comer la misma comida fea cada día! Y la antencion de la recepción fue fatal cuando arrive a las 3 de la mañana...Genuine Hotels.com guest review
The Hotel is ok for a 4 star hotel but I had some issues there: cancelation of my taxi service, air conditioner started to drop water inside the room and the toilet stops to work. I hope you don´t get these issues if you stay there,,,, The pool is ok but not looks very clean. The best part are the restaurants inside the hotel with good option. The tent […] outside is awesome. The hotel is not that near of the pyramides and there is no public transportation near. You will have to get a taxi... but the price is good anyway Read moreGenuine Hotels.com guest review
"Confortevole hotel per una breve vacanza"
l'hotel è una buona struttura soprattutto per chi desidera visitare la zona delle piramidi.Ha un buon servizio taxi per chi desidera visitare anche altre cose,una bella piscina per godere di qualche ora di relax quando si torna dall'escursione.L'unica parentesi negativa è il servizio a buffet della cena.Molto buona invece la colazione continentale.Genuine Expedia guest review
"Hotel mediocre non adatto a clientela europea"
Molto sporco. Posizionato fra una discarica e la tangenziale (non possibile uscire x passegiata) Servizio molto lento ed approssimativo. Risistemazione giornaliere camere slo nel tardo pomeriggio. Ristoranti a servizio limitato. No cibi europei (prevalenza cucina egiziana). Menu' limitato equalita' deludente. Non adatto a clientela internazionaleGenuine Expedia guest review
Meget fint hotel, men synd for hotellet at det ligger lige op ad en motorvej, derfor megen støjGenuine Hotels.com guest review
"super godt hotel, i super flotte omgivelser"
rejste alene som kvinde til et muslimsk land, så havde en lidt uheldig oplevelse da jeg forsøgte og gå ud fra hotellet alene, men de havde advaret mig på hotellet, og efter den oplevelse, gik jeg aldrig alene ud fra hotellet igen.. det var enormt lækkert og bo på et hotel, hvor service var så god, og rammerne var så trygge ;) det var billigt og bo der, […] der var 24 timers service, wifi og pool, hvad mere kan man ønske sig, på sin ferie? Read moreGenuine Expedia guest review
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