Hampton Inn & Suites Jackson - Jackson

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Genuine Hotels.com guest review

Great place to stay!

Genuine Hotels.com guest review

I've stayed at this same hotel three times within the past seven months. However, this stay I wasn't satisfied as I was the previous two times. I had to go to the hotel next door just to use a laundry facility. Plus the bed banged the headboard with very little movement.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I would recommend this location and I would stay there again. The only issue was the lack of ammenities. No laundry facility and no restaurant but overall nice hotel.

Genuine Hotels.com guest review

Everyone was very friendly and helpful.

Genuine Hotels.com guest review

absolutely beautiful clean hotel. Slept like a baby!

Genuine Hotels.com guest review

Great staff! Very helpful and pleasant! Clean and easy to access from Jackson.

Genuine Expedia guest review

Professional staff. Clean and comfortable. Staff was knowledgeable and helpful in finding attractions and eating areas.

Genuine Hotels.com guest review

Such a lovely facility! The staff could not have been more pleasant. We stayed in a king suite, which was way more than we needed, but all they had for that particular evening. The decor was warm and inviting, but the bed absolutely sang, "Jump in and snooze on a cloud!" The dining area was so clean and well kept with plenty of variety and quantity. […] We even sat in the lobby, eating popcorn and watching the Olympics. Everything about the facility is welcoming! Read more

Genuine Hotels.com guest review

I arrived 45 minutes early and was allowed to check in early. The room was clean and inviting. The front desk staff, as well as the cleaning staff, were courteous and helpful. They greeted us by name. There was a decent variety to choose from for breakfast, and in the afternoon a nice plate of cookies were available to guests. Overall, I had a wonderful […] stay and plan to stay here during our annual convention, although the convention hotel is elsewhere! My only complaint was that my room was backed up to the elevator and through the night I could hear the beeps and it going up and down. Read more

Genuine Expedia guest review

Our stay at this property was fantastic! The staff was extremely helpful and caring in meeting our travel needs. This trip required us to bring our dog along, and this hotel is pet freindly. I would recommend this property to everyone.

Genuine Expedia guest review

We were greeted by a very professional young man who handled our reservation, got us into our room and then called to check on us to see if all was well. We had been traveling all day and it was great to be in a comfortable room. This is a wonderful hotel to stop for the night, an extended business stay or for families. It took all night for the room […] to cool off but other than that, no complaints. The breakfast is served in a very small location, so all last minute-ers for breakfast are extremely limited on selection. We will stay here again on each trip coming through to see family in Ohio. Read more

Genuine Hotels.com guest review

The hotel was definitely a step up from a lot of places listed in this town. We had never been and didnt know where to stay. The GPS didnt want to bring us to the hotel - so you have to use your head. The exit off the highway is Campbell street and you can see it from the road - so at that point we obviously ignored our GPS. Jackson is a small place […] so location isnt a problem - this hotel wasnt near anything but when I saw what Jackson looked like, I was glad we were right on the highway!! The hotel was perfect for a weekend - hot breakfast buffet with everything (which is needed since nothing else is there). They also have a small shop with snacks if you need it. No pool was the major complaint since it was 105 degrees there. Another issue was the sheets had an old stain on them but they were changed quickly and with much apology. (the only reason I didnt give 'cleanliness a 5') The front desk staff was always very friendly. They had an excellent list of free travel toiletries if you forgot anything (which I did). Most places nowaday you are lucky to get shampoo. We are going back to Jackson soon and this would be a place we would definitely stay again. Read more

Genuine Hotels.com guest review

Nice, pleasantly arranged room & good service.

Genuine Hotels.com guest review

Everyone was very friendly and accommodating.

Genuine Hotels.com guest review

No complaints - it was a great hotel for the money. The beds are very comfortable and the rooms are quiet. Great hot breakfast in the morning. The pool is a little small and there's no hot tub. Otherwise, a great place!

Genuine Expedia guest review

I thought hotel was great. I always stay at Hampton Inn where ever I go. Its a nice and we always enjoy staying there.

Genuine Hotels.com guest review

Cleanliness is a must for me, and I was quite satisfied. Staff was very friendly and helpful. Will definetely stay at this hotel again.

Genuine Hotels.com guest review

Our stay was very nice. Rooms were very clean and comfortable. Nice quiet location and close to all kinds of restaurants. Will definately stay there again...

Genuine Hotels.com guest review

Great hotel for a quick stay while driving from Texas to Ohio.

Genuine Expedia guest review

This is one of the nicest and friendliness of the many mid-range hotels I've visited over the years. From the friendly and warm greeting upon arrival to the lovely, modern, and comfortable room, we were extremely pleased. We reserved two rooms, one for my husband and me and one for my sister while we were in Jackson, TN to attend a wedding. My sister […] became ill on the second day, and the hotel personnel brought her soup and pepto-bismo during the evening. They were extremely kind. The breakfast was great, but the best thing about breakfast was Toni, who was on duty while we were there. She was one of the friendliest and most attentive people I have ever met. Should we find ourselves in Jackson again, this is where we would stay. And after this stay, I will try other Hampton Inns, as well. Read more

Genuine Expedia guest review

The hotel was in great condition; the staff was extremely friendly and helpful. The breakfast was great and the location right off the freeway was extremely easy to find. HOWEVER - please note that the address is Campbell Oaks Drive, not Campbell Street. Hotels.com has the address wrong and I first drove to a less desirable part of town. Also, the rooms […] on the freeway side are not sound-proof, so if freeway noise will keep you up at night, request a room facing in the other direction. Great experience overall. Read more

Genuine Hotels.com guest review

Very friendly staff, CLEAN, safe and quiet. The only issue with staying there is there are no restaurants at that exit so you have to get back on the freeway to go eat but that wouldn't stop me from staying again. This was my 4th stay at this hotel and I am still very impressed.

Genuine Hotels.com guest review

Hotel staff was great when I checked in and also if anything was needed the staff was very perfessional in asisting. THe location was great close to I40 but very quiet. I visit Jackson Tenn alot because of my family there. Will surely stay at this hotel again in the future.

Genuine Hotels.com guest review

Everything was totally perfect. We were very happy to stay in a clean, comfortable room since we had a bad experience the night before. Would stay there again and will when we're in the area. Great breakfast!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The physical address provided is not where the hotel is located. We were mislead into thinking it was on the 45-bypass, when in fact, it was 3 exits away. And because the wrong address is provided, we drove all over Jackson looking for the place. And then, when we finally got there, it turns out they were aware of that problem, and had never bothered […] to correct it, and weren't even apologetic about it. And to top it off, while we were waiting to check-in, which took a ridiculously long time seeing as how we had paid in advance, another couple waltzes up and gets a far better rate for a suite than we got for a regular room. Read more

Genuine Hotels.com guest review

I reserved this hotel at the last minute because of a change in our travel plans. I based my decision on reviews and everything was wonderful. The check-in process was the quickest ever - the desk personnel are professional and competent. The room was nicely appointed - loved the bathroom. They provide a full size hair dryer that is not attached to […] the wall - very nice. It has a spa feeling. My husband's wifi didn't work initially but he contacted the front desk and they provided him with a cable that made everything work perfectly. In the morning, we were very happy with the breakfast bar and the friendly people keeping it stocked. One review commented about the distance of restaurants. We found many restaurants for dinner just a short drive away - not a major issue. I believe we got what we paid for and I would not stay anywhere else if visiting Jackson, TN again. Read more

Genuine Hotels.com guest review

This hotel is very new and very nice. We stayed in a master suite and loved the different lay-out it provided. The room was very clean and breakfast was at the high standard Hampton Inn always maintains. High speed wireless internet worked great. This is the kind of place we always try to find.

Genuine Hotels.com guest review

The staff was very friendly and helpful.

Genuine Hotels.com guest review

This hotel is about what you would expect of Hampton Inn, but it had so many positive reviews I was expecting a something a little better. My main complaint is that the bed linens were nearly thread bare. This makes for an uncomfortable night. Also it is overpriced for a mediocre room.

Genuine Expedia guest review

My husband and I take frequent one or two night trips and have stayed in many hotels over the years. This hotel was absolutely one of THE best! The staff were friendly, the room was spotless, the bed was like a cloud. Even the complimentary breakfast was hot and delicious! This is the place to stay if you are coming to Jackson, Tennessee. We would absolutely […] stay here again! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is conveniently located, clean, nice and the staff was very helpful.

Genuine Hotels.com guest review

We received a warm welcome. Our room was away from the freeway and quiet. Good breakfast. However, the hotel address supplied by Expedia was completely wrong. The hotel is at 150 Campbell Oaks next to Interstate 40 not 150 Campbell St. which is about two miles away in a residential area. We found out the hard way.

Genuine Expedia guest review