Grand Bahia Principe Jamaica - All Inclusive - Runaway Bay

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Genuine Hotels.com guest review

I will visit this Hotel again, had a great time..The only time I had some concerns was the need for bathroom towels, it takes forever to get clean towels.

Genuine Expedia guest review

Our stay at your hotel was excellent will come again

Genuine Hotels.com guest review

The hotel was very nice, Clean rooms. Too big of a resort. Highlight of our trip was snorkeling and jerk chicken. Specifically it is unbelievable how many different verity of colorful fishes you get to see right at the resort and included in the package. Jerk chicken was very good but only served between noon - 3:00pm and even that too we had to wait […] almost everyday for 20 - 30 mins. It ran out quickly. I would recommend bringing your own container if you are a beer drinker. The glasses are very small and the resort being so big you have to walk some distance to get a refill. Service was hit and miss. We had hard time booking diner at one of the restaurants. Partly because we were party of 11. Could be easy for smaller group. Buffet were okay, nothing very special. If I were to go next time I would look for 5 start, little smaller resort. You may have to pay just little more as this resort is not cheap either. It would be worth. Read more

Genuine Expedia guest review

The overall experience was ok. The all inclusive deal is very convenient .

Genuine Expedia guest review

This is a very large resort and always seemed overcrowded. The a la cart resturaunts had no availability for a family of five they kept trying to give us reservations for two; therefore we had to eat the buffet for every meal which was little to be desired. The pool chairs were all taken each morning by 8:45. The beach area was very nice and we were […] able to find enough chairs. There is no wait staff at the pool or becah area. Overall the staff was very friendly but we felt the resort itself was understaffed and poorly operated. Read more

Genuine Expedia guest review

Perfect experience! Loved the food, location, beach, staff was great. Clean and beautiful. Go and enjoy! will be back, no complaints other than gym could be better. jerk chicken grilled to perfection on the beach daily, great suites!!! loved every moment.

Genuine Expedia guest review

The hotel and staff were generally very good. The only issue is the hotel's "Privilege Club". The staff constantly hounds you to sign up for their time share program. All the people who had this program were generally unhappy with it and did not recommend dealing with this company. The staff refused to take "no" for an answer and would incessantly harrass […] guests to get them to sign up, because the staff gets paid on commission. Terrible high-pressure sales tactics ultimately ruined my vacation. Avoid the hassle and choose another hotel. Read more

Genuine Expedia guest review

Our family of 4 enjoyed the sheer size and diversity of the hotel. You don't appreciate the excellent beach as it is not in front of the main hotel but its worth the walk and there is excellent food and drink right on the beach. The jerk chicken and/or pork is better on the beach than from the main buffet and the daily paella at the beach is also excellent. The […] pool is extensive and an excellent change of pace from the beach. The rooms clean and reasonable in size. Something as minor as the quality of the toilet paper could be improved, The TVs small but excellent variety of cable programming. The main buffet quite good but not as good as our visit last year. We saw signs of cost cutting, such as hard to get a glass of the house wine but easy to order the upscale wine bottle at an additional cost. My family would not know the difference and simply did without wine most nights at dinner. Deserts attractively presented but the taste only ordinary to average. We had a bad experience at another nearby Spanish chain but this hotel is exactly our speed, we will be back. Our rating; 4 out of 5. Hope this is seen as constructive criticism Read more

Genuine Expedia guest review

There is absolutely no much to say about this hotel. The only thing that the hotel really needs is enterntaiments for the guests such as theatre

Genuine Expedia guest review

Staff is very friendly and accommodating. Hotel is clean and beautiful. However it rained & there were major leaks throughout the hotel. The food at the specialty restaurants is good. but the food at the buffet wasnt very tasty. I was expecting traditional Jamaican food, but instead the food was bland and not fulfilling. Add salt and pepper to the […] food and this would be a 5 star resort, but until then it's a strong 4. Read more

Genuine Expedia guest review

Traveled November 2012: +Overall friendly and quality service in restaurants and at bars +Nicely maintained grounds +Decent food and they did their best to offer a lot of variety and change things up +Gym is decent as are tennis courts +Rooms are good sized, cleaned timely and fridge was restocked daily +Nice swimming area at the beach and large pool […] as well -Hotel is somewhat crowded: buffets were often times chaotic, hard to find a spot to sit at the pool, times for reservations at restaurants limited, often loud groups in the hallways at night -Only allowed to make reservations at 3 of the a la carte restaurants (buffet for other nights) Other: Daily charge for safe is $6.00. Read more

Genuine Expedia guest review

Our trip was for our honeymoon. The hotel is NOT a honeymoon resort this is an older adult/family resort. I would def recommend this hotel just not for a honeymoon. I would even go back with a group of friends or my family. The room service was not the greatest. I always had to ask for new bath towels. but overall the food/beach/bars were excellent. […] Location is great and the pools are huge. Read more

Genuine Expedia guest review

The landscape of the resort was beautiful. We felt the large size of the resort caused some of the other things they offer to be lacking. The food at the resort was not ever hot. The presentation was nice but the food really was not that good. The Drinks seemed to be watered down. i asked how to make a drink and they would not show me the lables on […] any of the bottles. Our room looked clean, but when we walked across the floor the bottom of our feet would black with dirt. Read more

Genuine Expedia guest review

nothing special. Much better resorts out there. no activities. limited food options. far from everything.

Genuine Expedia guest review

Arrived the day after Hurricane Sandy. Expected to see the hotel in ruins. The staff had the entire premises clean within hours. The food was excellent at the buffet and the restaurants. The biggest selling point of the hotel was how CLEAN it was. Club Golden room put us ocean-front on an upper level. Staff catered to the few small problems we had at […] arrival (towels, extra bed request). Very family friendly everywhere on resort. Everything was as advertised. All-inclusive really was ALL-INCLUSIVE. Even the shopping area on site hosted several stores with options for all souvenirs/gifts. Drank the water, NO stomach issues!!! The resort is between Ocho Rios and Montego Bay, so you can enjoy excursions in either direction without traveling too far. I've been to Jamaica before and stayed in a hotel that couldn't compare to this one. Traveled in late-October and the beach and pool felt like they were private for my family (only a handful of people using beach and even less on the beach). I STRONGLY RECOMMEND THIS RESORT! Read more

Genuine Expedia guest review

The first room was great but near construction...so my husband requested another room. We were placed on the other side of the resort which was old and in need of some updating. No way to double lock the door, no do not disturb sign and the towels were old and dingy. At the end of the stay there was misunderstanding with the safe key but later rectified. […] The food and night life was excellent though...love the natives. I will go back and take my own towels. Read more

Genuine Expedia guest review

Stayed here the first weekend of October. The resort is very large and since it was off-season, it seemed even larger. Expedia's VIP check-in allowed me to skip the concierge to a private Gold's Club check-in. This was a nice bonus. The hotel was clean, as were our room. Mini fridge was replinished daily. The pool and beach area were both nice as well […] (perhaps because it wasn't too crowded?). The buffet was good for breakfast and dinner but my favorite place to dine was at the beach-side grill. The jerk chicken there was some of the best I've had anywhere. They also had local disches such as curried goat and stewed beef; which were good too! Read more

Genuine Expedia guest review

Beautiful vacation! service was excellent, easy check in and check out. Never bored, great entertainment in the evening.

Genuine Expedia guest review

When people first hear about the beutifull Jamaica, then often forget the great staff, that truly make this place paradise. The hotel it great in every sence of the word! Clean,large rooms,pool area always clean fun and friendly place. The food :) AMAZZZING!!!. Cant wait to go back yahhhh mann!

Genuine Expedia guest review

Do your research, focus on the negative reviews and make sure you are willing to deal with whatever they experienced. Personally I had a wonderful stay at the Grand Bahia, the staff was outstanding and at no time were they ever rude or unaccommodating. The food was good and they do their best to cater to everyone. The only difference I saw with the […] room, was the tv. If you want the flat screen pay for the upgrade, but remember your in Jamaica what the hell are you doing watching tv. The property is well kept and security is always present, they even have a guard on each building day and night. At no point in time did I feel threatened or harassed. Be prepared to walk, this is not a place for lazy people but you don't have to rush. Oh, if you have it to spare tip the staff. Not because you have to but because the deserve it. Read more

Genuine Expedia guest review

Our family of 4 stayed here the week of Aug 11-Aug 18. Called after booking to request a room on the 3rd floor or higher, beach front, and 2 rooms close together. All of my requests were met on check in. The rooms were beautifully decorated and clean. We had a problem with a leak from the room above. Called the front desk and maintenance was there within […] 1/2 hour and repaired it in 10 minutes. The food at the buffet was very good. Each night was a different country's theme. The restaurants were great. Food and service was very good. Mosquitoes are a problem (not the hotel's fault) blame it on Jamaica. I recommend taking bug spray and using it as soon as you get off the plane. There are 2 beaches 1-swimming, crystal clear water soft sand bottom. The other for snorkling. My husband spotted an octopus, very exciting. All in all this place is perfect for a family vacation. Read more

Genuine Expedia guest review

The hotel is very beautiful. There are plenty of pool and beach chairs. However, the resort is almost too big with over 800 rooms, the quality of service and food was not exactly the greatest but it was decent. I am spoiled with previously staying in 5 star resorts. However, our group had a great time. There were mixed sexes, seven of us total, ages […] 22-30. We had a great time because we were a fun group but if you are looking to find young single people, don't go to this resort. The disco was fun for us but again it was because we were a large, entergetic group. This resort is perfect for couples or families. It was a great vacation and experience overall. Also, as far as the previous review about bedbugs, cockroaches and mosquitoes, I am a germ freak and I felt like our room was very acceptable. They mop the floors and change the sheets everyday which was very nice. Read more

Genuine Expedia guest review

the hotel is huge, which is ok , if they had more signs, and the employees actually knew where places were. Every employee we asked for directions , no one knew how to find anywhere. I thought the food would've been much better! ( and were not picky eaters) . Majority of the staff were not very friendly at all. This hotel is more like a 2 star. I personally […] wouldn't recommend it to anyone. I truly did not enjoy my stay. Read more

Genuine Hotels.com guest review

The bathroom smelled, we had to change rooms because the first room we had had a broken bed and half the electricity didn't work, and it was on the side of the hotel that was still being constructed, the walls in the room were cracked some cracks were very large. It took 8 hours to get a new room, we decided to move oursel on a good ves instead of waiting […] on the bellhop and when we got to the lobby there was several bellhops standing around. It took hours to get towels and washcloths. We had to call everyday for them. On a good note the food at the resort was good and the staff was nice. Read more

Genuine Expedia guest review

huge resort, great views, beautiful private beach and shopping area with great nightlife

Genuine Expedia guest review

The only issue was that we room towels were not available until late everyday!

Genuine Expedia guest review

Food was amazing. The friendliness of the staff is the best that I've ever seen. They are always willing to meet your needs. The resort is beautiful with everything you could need in one place. I will absolutely be back for another vacation, or two!

Genuine Expedia guest review

Room wasn't ready when we entered the room, we had to take our own bags to the room. The mesh on the bed post had dead insect on it, the water from the toilet was running constantly, the shower drain was blocked up. We made complain about all these problems and nothing was done about it. The entertainment crew was good and also the gym instructor.

Genuine Expedia guest review

Well, I am a frequent traveler and I am a Caribbean too. I will be as fair as possible. The staff was friendly and helpful. However, I have a few complaints. First, there were no "Do Not Disturb" tags available. Hence, the housekeeping staff would knock anywhere from 8:30-9:30A.M. If you were in the room, they would request for YOU to pick up the dirty […] towels and hand them over. I am sorry;I am on vacation. I do not want to be disturbed let alone, be asked to pick up my own towels. It seems like a lot of the guests were locals. Did not mind that but I did not have ONE restful night at this hotel. People were walking down the hall screaming, speaking loudly at ALL times of the night. REALLY??? incredibly annoying. It doesn't end there of course. My coffee maker in the room did not work. It took THREE phone calls to get a replacement. Next, the beds were incredibly uncomfortable. As i mentioned, i didn't have ONE restful night. Do I recommend this place? if you don't mind any of these inconveniences go ahead, the food was great although, that brings up another issue. Many times i sat in the dining room waiting for utensils, water, etc. Don't get me wrong, i am not hard to please. But these flows are annoying and for the money paid? NOT acceptable. Good luck. Read more

Genuine Expedia guest review

This place is good to relax and take in the sun near the pool which is huge. There are not enough activities to entertain the young kids. To me this was more of adult place.

Genuine Expedia guest review

The t.v. was like a 14 inch....and the shower didn't feel real clean.

Genuine Expedia guest review

. This hotel is big and beautiful. Its a shame there were so many problems that need to be addressed.

Genuine Expedia guest review

a wonderful place, i love it so much that i buy a vk pkg from them

Genuine Hotels.com guest review

everything was perfect, the staff was really friendly ,the hotel was super clean ..I had a amazing experience there

Genuine Expedia guest review

the workers were happy sincere and it was a pleaseure to celebrate my birthday.

Genuine Expedia guest review

The hotel is an hour away from the airport and there is really nothing around the hotel in terms of a night life. The property is nice with beautiful scenery. The front lobby staff was okay, nothing special. There was a lady at the activities reservation area who was a total hag, just rude and unfriendly... We were starting to think the entire staff […] was like that however when we went to eat and walk around staff was very friendly. The beaches on the property are man made and covered in rocks so bring water shoes of sorts if you plan on going to the beach. The hotel rooms were decent, except you could hear everything happening in the hall way. If you want to make reservations for a restaurant there, go early and try to find someone who looks happy. Overall it was an okay trip, nothing spectacular. Read more

Genuine Expedia guest review

This is the third year me and my hubby stayed at this hotel. We plan to return next year. The service, food and staff are exceptional!

Genuine Expedia guest review

The total hotel experience was very disappointing. The hotel WIFI in the room was weak with intermittent signal drop. The hotel guest elevator was out of operations for two days. We were on the 7th floor, we had to walk up & down seven flights of stairs. I am Asthmatic with a heart condition. (The hotel service elevator was out of operations also). […] The room refrigerator was only partially stocked daily. Limited towels & wash cloths were surplied daily. When we requested more towels or wash cloths, they were surplied hours later. The hotel staff was moderately friendly. Read more

Genuine Expedia guest review

Awesome place! I Had an awesome time and would recommend it to anybody!

Genuine Expedia guest review

we recommend the gran bahia hotel located in runaway bay jamacia. The entire staff @ gran bahia from the front desk, workers,supervision,waiters,waitress, cooks, entertainment crew ,bartenders etc. The entertainment crew keeps activity going on all day their is no need to leave the property, unless you wanna visit dunn's river fall another wonderful […] place to visit for a day. we are defintely looking forward to another visit next year and with the family. Thanks to the expedia rep that helped make the finally decision to spend our honeymoon there@ gran bahia. Read more

Genuine Expedia guest review

Good food, clean rooms, good service. We loved our vacation to Jamaica!!!

Genuine Expedia guest review

Overall it was a very pleasant experience. Although at one point my sinuses were set off as the person adjoining my room was smoking although the rooms are non smoking. In spite of that one incident I enjoyed my stay at the Gran Bahia.

Genuine Hotels.com guest review

ROOM The room itself was well furnished and looked after. We were both surprised by how large the room was and how large and modern the bathroom looked. The housekeeper was very friendly (we tipped every other day), but the floors were not mopped daily and a few days we didn't receive a water. As with all the other reviews, have more than one key as […] they seem to deactivate themselves and waiting in line to have a key re-coded is a waste of time (bring all keys when re-coding). FOOD One of the larger spreads I have seen at an all-inclusive, but the quality was hit and miss. Overall, most of the food was over-cooked and bland, so we stuck to the same few dishes, quickly burning out on the offering. The best bet for lunch is to head down to the beach for Jerk Chicken on lunch. Double check on opening/closing times for restaurants as those listed in the welcome packet were not correct. POOL/BEACH The resort is huge and has endless choices for tanning/swimming/drinking, etc. We loved walking down to the farthest end of the beach (by the nude beach) - it was close to the bar, relatively quiet and on a calm part of the reef. Highly recommend reserving snorkeling gear as the wildlife from the adjacent reef is plentiful and worth experiencing. STAFF Our experience with hotel personnel is all over the chart, from dismal to mediocre to five-star. However, there were enough friendly, engaging staff that made up for the negative experiences. Read more

Genuine Expedia guest review

nice to get the family together at last...been two years...would love to have golf cart service to different areas such as beach and on property ...as to the size of this monster hotel. should be able to accomdate more seating turnovers in all restaurants.

Genuine Hotels.com guest review

Had an excellent time and stay at Bahia. Couldn't complain will return!

Genuine Expedia guest review

Amazing experience this is my second time visiting this locations and will definetly not be my last. I would highly recommend it to anybody you will have an amazing time. Best restaurant in most definetly Don Pablo and if possible reserve the romantic dinner will worth it.

Genuine Expedia guest review

This was my first time to Jamaica; I read so many reviews I was scared of what I might find. The hotel turned out to be nice, clean, and very relaxing. The BAR was the BEST....

Genuine Expedia guest review

great time great staff great hotel. we had fun at my brother in-laws wedding everyone loved the hotel food was good

Genuine Expedia guest review

Upon arrival I was extremely pleased with our hotel choice but we were not able to check in at 3pm because current guess didn't want to leave the room. We were not able to get our room key until about 3:30 pm. Our Ocean Suite was wonderful with a spectacular view, my wife loved the bathrobes. I saw previous reviews with guest not being able to make […] reservations for dinner which turned out not to be true. Upon arrival go to the reservation desk and make your reservations, if you wait until the last minute of course you will not get reservations. They have ala carte dining where you don't have to make reservations and the food is still good. By the way, the restaurants were great! The Japanese Restaurant Mikados is a must. Our all-inclusive was awesome! We did not have to pay for anything but our excursions off of the premises. All the liquor and food was included. Read more

Genuine Expedia guest review