"Comfort and Convenience"
Very nice hotel, conveniently located to my destination, clean, quiet and comfortable. Nice fridge in room, good towels, comfortable and pleasant space, good breakfast. Fitness facilities could be improved-room was VERY small, but at least there was a fitness room. Better than other similarly priced hotels nearby. Would definitely stay again and recommend […] to others. Read moreGenuine Expedia guest review
"College visit trip"
Comfortable, convenient, friendly staff. Easy to visit nearby colleges, we've been 3 times now, and will stay again in august for college drop off.Genuine Expedia guest review
"It was fine"
absolutely fine - nothing stellar - it's a Best Western. Lovely location, clean rooms, basic breakfast with average coffee. It's a great option for the price. We were only there for one night and it was just fine.Genuine Hotels.com guest review
Our stay was fantastic, service was courteous and friendly. I was pleasantly surprised there was a continental breakfast, I didn't think we were getting one. I highly recommend your staying at this hotel if your planning a stay in the Catskills.Genuine Hotels.com guest review
"A nice surprise!"
We were charmed by the stream-side location. We had one warm, sunny day to enjoy the outdoor patio, with a complimentary glass of wine. On the rainy day, we watched birds on the creek as we ate breakfast. Nice to be able to open the windows in the room- it was a fine stay.Genuine Hotels.com guest review
"Great location , very friendly staff."
No Problems, good breakfast, comfortable , clean , quiet room.Genuine Hotels.com guest review
The sound and view of the river adds a nice touch. The hotel is above average and the free happy hour is a plus. The breakfast could be a improved, but free is free.Genuine Expedia guest review
"Gorgeous river-side setting near Vassar"
Stayed here prior to heading over to a college visit at Vassar (3 miles away). The setting was beautiful -- the 2-story breakfast room looks out over a gurgling river and rapids/falls. The front desk was gracious/friendly, the beds were super comfortable, and the included breakfast was ample. Finding the spot late at night was a little tricky because […] of a dead battery on our smartphone GPS, but would otherwise have been easy. Quite satisfied. Read moreGenuine Hotels.com guest review
Would stay here again. Very friendly staff.Genuine Hotels.com guest review
"good hotel for the price"
I enjoyed my stay at this hotel. It was the least expensive option for me that still retained high quality. I stayed one night on my way to a conference and had no problems at all. They even have a free wine/beer happy hour in the evenings.Genuine Hotels.com guest review
Wonderful location being close to everything needed & family weekend events but also not in a high traffic area. Quiet area.Genuine Expedia guest review
"Loved everything about this hotel, just needs more"
Close to everything , even relitives we were visitingGenuine Expedia guest review
"Will definitely stay again"
The hotel is located along a river and there are water falls close by - sitting on the outside deck enjoying a glass of wine was wonderful! The staff were ALL very friendly and accommodating. If you are traveling through Poughkeepsie and need a place to stay, I would definitely recommend this hotel!Genuine Hotels.com guest review
"Mediocre at best"
Other than the staff, which was very nice and helpful, everything else was not pleasing.Genuine Expedia guest review
"Overnight stay to visit friends in area."
Been to the hotel quite often. Very clean, quiet with a staff that is very friendly. Plenty of hot water in the shower - very important for me. Free breakfast was ok.Genuine Expedia guest review
"A good choice for families visiting CIA."
This was an excellent hotel value. The staff was very friendly and helpful. We stayed here while visiting the Culinary Institute of America. There are closer hotels, but I'll definitely stay here again while my daughter attends the school.Genuine Hotels.com guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you for staying with us, are location is great when you want to get off busy Route 9. We look forward to your next trip.
"Clean and convenient"
The building's design and location beside a river give this hotel some character and appeal that you don't normally find in this price range. Very nice location. Staff was very friendly and helpful, hotel was clean and the included breakfast was convenient. Would definitely stay here again.Genuine Hotels.com guest review
"Close to my God-Dtr Colloge"
It was exceptional. Love the area where the hotel was located, beautiful sites, the room was very cleanlinees and spacious. The bed was very comfortable. The staff was very courteous. Everything was exceptional. no complain.Genuine Hotels.com guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you for writing your review we are so happy you enjoyed your stay.
"Hot Water Please"
Immediately after checking in (at 3:00) I went to run in the hotel gym. After returning to the room I learned there was no hot water in the entire hotel. After alerting the staff, they said they had known when we checked in and had no ETA on when the hot water would be back. I had an event to get ready for and had I known there was no hot water I would […] not have run prior to the event which made a shower necessary. Hot water was not available until we returned from the event at 11PM. Read moreGenuine Expedia guest review
Check in and out was smooth and quick. Breakfast was included and there was an assortment of good food!Genuine Expedia guest review
"Weekend get away"
This is the second time I have stayed at this property. It is a little off the beaten pathway but sits on the waterway. On downside to the property is the need to improve their TV signal as it is snowy and weak.Genuine Expedia guest review
"Nothing but amazing"
This hotel is really incredible. Very clean and comfortable lobby. Nice full bar. Great breakfast. Between 5.30pm and 7pm they will serve you a complementary glass of wine or bottle of beer, very nice touch. The general Manager of this property was very nice and professional, made sure we got the service you expect from a four star hotel. All the staff […] were incredibly helpful and efficiant. The bar does offer a limited service but it is well stocked and prices are not outrages. He bar area has a nice fireplace and comfortable seating. The rooms are very spacios and comfortable. The hotel will preheat your room for you before checkin so that you don't freeze in your room when you get in. Beds are very comfortable and soft. Great selection of channels on tv and good speed wifi 24/7. This is a perfect comfortable getaway hotel and ideal for spendin the night while passing through. We actually stayed there for one night, and on our way out of the area we got hit by a snow storm and we turned around and drove back for an hour just to stay at this hotel again because of all that I mentioned above. Thank you to all the staff and the GM. The owners of this hotel should be proud that their property is being so well taken care of. One hing though, this hotel is way better than any Best Western I have ever been to, they should change the franchise because this hotel deserves a more high end name.Thank you again. Read moreGenuine Hotels.com guest review
Response by Best Western Plus The Inn & Suites At The Falls What a very nice review. Thank you for all your thoughts and comments our future guests enjoy reading reviews before they make their decision. We hope your travels bring you back to our area!!
"Pretty location but lacking in details"
The breakfast was bad: bagels had green mold spots on them. The service was not great -- we had a late morning but then went out for lunch... came back to the our still un-made bed and used towels on the floor that we had left in the hope of having replaced. There is very limited service and selection -- we could only purchase wines from a local winery […] for the room. The wine we got was not very good,,,, Read moreGenuine Expedia guest review
"Tranquil location and great rooms"
I stayed for 2 nights with my 2 daughters and was pleasantly surprised. The breakfast is more than sufficient with a good number of choices, the room was spacious and clean, and it was lovely to have a view of the creek out our window. Will definitely stay here again.Genuine Hotels.com guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you Sarah for taking the time and writing your very nice review.
This is a beautiful hotel in a great location. The rooms were clean and comfortable, and the service was very good. We would definitely stay here again!Genuine Hotels.com guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you so much!!!!
"Encountered a problem, but was quickly fixed."
When I first booked the hotel room for my husband and myself, I went through Expedia, as I always do, to book the room. I chose a deluxe king room, and I had a coupon as well, so I had gotten a really good deal. When I called to confirm the reservation went through, I spoke to a gentleman who informed me that I had booked two queens. I told him he must […] be mistaken, and he told me that I was wrong and that I booked the "cheapest room you can get." I expected to be disappointed with our stay, but my husband took a separate car and got to the hotel before I did, and he encountered a different staff member upon checking in. She acknowledged and apologized for the misunderstanding and was able to switch our room to a king size bed room. All in all, it ended up being a great experience and they were quick to fix the misunderstanding. Read moreGenuine Expedia guest review
"MUST STAY DESTINATION FOR AREA COLLEGE GRADUATION"
This is a TOP NOTCH hotel in Poughkeepsie! It sits a little off the beaten path in a quiet and cozy setting on the banks of a small river/stream. The rooms are nicely appointed and clean. My family and I have stayed here multiple times over the course of the last 4 years and we have NEVER been disappointed. The staff is AWESOME and accommodating. If […] you want a first class stay I suggest you choose Best Western Plus @ the Falls. Read moreGenuine Expedia guest review
very clean, very comfortable. Breakfast was average, staff was great.Genuine Expedia guest review
Hairs on toilet seat. I asked for a tube of tooth paste after realizing we had left ours at home, and expected a sample size tube. We were a handed a large used tube by the desk staff. I used it, but really not okay. Everyone was very nice and helpful overall.Genuine Expedia guest review
"Close to Vassar College, with view of stream"
My brother & sister-in-law, nephew and girlfriend, put up at the Inn at the Falls because my house was full of other holiday guests. The rooms were spacious, each with a view of the stream and falls, and complimentary breakfast was ample, staff courteous, rooms quiet.Genuine Expedia guest review
"Very quiet location!"
Lovely person at front desk, nice room, bathroom is nice in that sink and counter with blowdryer is separated from toilet and shower by a door. Free breakfast includes a large fresh Belgian waffle with choice of blueberry or strawberry topping. Good coffee. Also the typical cereals, muffns, yogurt, and a McDonalds-type biscuit sandwich. What I appreciated […] most was the quietness of the location and the pillowtop, comfy bed. I would recommend this hotel. Parking lot we used did need a replacement bulb, other than that, everything was well-taken care of. Read moreGenuine Hotels.com guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you for staying with us and writing your review.
"Just Book It"
This is an awesome hotel. It is a little off the beaten path but I liked the quiet neighborhood setting. Excellent rooms! Clean, quiet and nicely appointed. I will be back for more.Genuine Hotels.com guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you for staying with us and we look forward to your return in the future.
Only 3 miles from Poughkeepsie, perfect and quiet location, great rooms with very comfortable beds.Genuine Hotels.com guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you Glen for taking the time and writing your review.
"great place to stay"
was nice clean friendly would stay again and highly recommend others to stay.Genuine Hotels.com guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you Ryan for taking the time to write the review and for staying with us, Come back soon!
For the price and money, anyone who doesn't rate this 5/5 is out of their mind. It's brand new, simple area, easy overnight stay, super clean, massive room size. Worth the extra I paid over a motel.Genuine Hotels.com guest review
"Good hotel centrally located in Poughkeepsie area."
Pluses - clean room, plenty of hot water, quiet, room temperature comfortable and staff was very friendly. Parking was very convenient. Negatives - TV reception was not clear on many channels and continental breakfast was just so-so. Mocrowave sandwiches were only one type, mini danishes seemed stale. Could have made waffles but did not. Was bringing […] the food back to the room which was hard since there were no plastic or cardboard trays to use. Overall I would go there again. I elaborated on the negatives as hopefully constructive criticism. Read moreGenuine Expedia guest review
I can't say enough good things about Carol, manager, and the staff at the Best Western Plus at the Falls, 50 Red Oaks Mill, Poughkeepsie, NY. Arrived tired and in need of a 'comfort crash' which was provided by Carol and the staff. Lovely upgrade to a suite with a jacuzzi, overlooking Wappingers Falls Creek.Genuine Expedia guest review
"Perfectly Pleasant in Poughkeepsie"
Perfectly nice hotel, not fancy but good value. the "full breakfast" that was included was a "do it yourself" but along with the standard yogurt, cereal and daniish it also included a waffle iron and both plain and blueberry waffle batter, plus refrigerated "Jimmy Dean" sausage/egg/cheese biscuits and a microwave, so all in all no complaints.Genuine Expedia guest review
"Nice but hard to find"
Quite far from the hwy and very difficult to find. But hotel was okay. View of falls was pretty and room goodGenuine Expedia guest review
"Nice Quiet Location-Close to final destination"
We were really pleased with the hotel. We arrived late and the staff was very friendly and chatty. She got us checked in quickly and we were able to go straight to our room. Breakfast was okay, made it nice not to load up the youngest and put her back into the car after a lengthy car ride for her the night before. The only issue we had was no hot water […] in the morning. We had been looking forward to a nice shower but no hot water even after waiting for a little while. We did report the issue you upon check out and hopefully it will be resolved the next time we stay there. Read moreGenuine Hotels.com guest review
"Quiet location by a small waterfalls."
Hotel was further from the River then I thought but great location, off the beaten pathGenuine Hotels.com guest review
"Nice location; great patio overlooking falls"
Arrived a few minutes before 3 pm check-in; so we had to wait for the cleaning staff to finish the room. Hotel did not appear to be even remotely full; but we were put in the 'annex' facing the road. Room was quite adequate; comfortable beds, nice size refrig. and microwave. It did need small repairs to window screens and tub stopper...nothing major. The […] wi-fi was reliable and very welcome particularly because cell service in that spot in the Hudson Valley was often not available at all. The front desk staff was uneven; the afternoon person was knowledgable and helpful. The morning staff were pleasant but not very well-informed. The continental breakfast was just average, but much enhanced by the very large and well appointed room overlooking the river. Would consider staying there again; but can't enthusiastically recommend it. Read moreGenuine Expedia guest review
"Turned out Better than I Thought"
Everything went fine. Easy to use motel with all the basics including breakfast.Genuine Hotels.com guest review
We stayed one night while visiting the Poughkeepsie/Hyde Park area. The hotel is near a brook, and our room had a nice water view! We were happy with the room and the breakfast buffet.Genuine Expedia guest review
"Business in area"
When arriving / checking in / Hotel staff possitive and a pleasure to communicate with.Genuine Expedia guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you for staying with us.
"Quiet and comfortable and reasonably priced."
After spending 7+ hours driving from Maryland, I was looking forward to some quiet, relaxing rest. The hotel provided all that I required/expected. I didn't get a chance to enjoy the setting, but I did get to enjoy the bed and some much needed sleep. Up early the next morning and then off to the cemetery for the burial. I look forward to my next visit […] so that I can truly enjoy all that the setting has to offer. Read moreGenuine Expedia guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you for staying with us.
Lovely hotel. Very pretty surroundings, helpful staff and breakfast was excellent. Definitely would stay again.Genuine Hotels.com guest review
Response by Best Western Plus The Inn & Suites At The Falls Thank you for writing the review. Hope to see you back soon.
"Quiet location, good price for large Jacuzzi suite"
Front desk people are very helpful and friendly. Structure of the hotel is open and airy... not the usual block. My suite had two large rooms, large bathroom with Jacuzzi, microwave, bar sink and mini fridge, dining table, coffee table, sofa, etc. King size bed was exceptionally comfortable. TV in both rooms. The only negative is the "cold" lighting […] and sparse walls. In any case, I will return when staying in Poughkeepsie. Read moreGenuine Hotels.com guest review
Great Stay. Location convenient to Vassar College but not so near to restaurants and other shopping. Personal vehicle required to get around.Genuine Hotels.com guest review
"Room A/C needs an upgrade"
Room was clean. Clock was set to wrong time. Very hard to adjust. A/C system was of surprisingly low quality -- loud when operating, blowing really cold air directly at one of the beds alternating with no sound and room getting progressively stuffier. I've seen systems like this is cheap hotels. Would have expected higher quality for the price. Between […] intermittent noise and widely fluctuating temperatures, I did not get a good night's sleep. Furnishings were fine. The room could have used more lighting -- it was on the dark side. Bathroom arrangement strange -- wall dividing toilet and shower made the room maze-like at night. Also, tap water tasted awful. Found water cooler in the fitness room -- good alternative. Complementary breakfast was adequate. Breakfast room was very pleasant. Staff was pleasant and helpful. Read moreGenuine Expedia guest review
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