"Nice but hard to find"
Quite far from the hwy and very difficult to find. But hotel was okay. View of falls was pretty and room goodGenuine Expedia guest review
"Nice Quiet Location-Close to final destination"
We were really pleased with the hotel. We arrived late and the staff was very friendly and chatty. She got us checked in quickly and we were able to go straight to our room. Breakfast was okay, made it nice not to load up the youngest and put her back into the car after a lengthy car ride for her the night before. The only issue we had was no hot water […] in the morning. We had been looking forward to a nice shower but no hot water even after waiting for a little while. We did report the issue you upon check out and hopefully it will be resolved the next time we stay there. Read moreGenuine Hotels.com guest review
"Quiet location by a small waterfalls."
Hotel was further from the River then I thought but great location, off the beaten pathGenuine Hotels.com guest review
"Nice location; great patio overlooking falls"
Arrived a few minutes before 3 pm check-in; so we had to wait for the cleaning staff to finish the room. Hotel did not appear to be even remotely full; but we were put in the 'annex' facing the road. Room was quite adequate; comfortable beds, nice size refrig. and microwave. It did need small repairs to window screens and tub stopper...nothing major. The […] wi-fi was reliable and very welcome particularly because cell service in that spot in the Hudson Valley was often not available at all. The front desk staff was uneven; the afternoon person was knowledgable and helpful. The morning staff were pleasant but not very well-informed. The continental breakfast was just average, but much enhanced by the very large and well appointed room overlooking the river. Would consider staying there again; but can't enthusiastically recommend it. Read moreGenuine Expedia guest review
"Turned out Better than I Thought"
Everything went fine. Easy to use motel with all the basics including breakfast.Genuine Hotels.com guest review
We stayed one night while visiting the Poughkeepsie/Hyde Park area. The hotel is near a brook, and our room had a nice water view! We were happy with the room and the breakfast buffet.Genuine Expedia guest review
"Business in area"
When arriving / checking in / Hotel staff possitive and a pleasure to communicate with.Genuine Expedia guest review
Response by Best Western Plus The Inn and Suites at the Falls Thank you for staying with us.
"Quiet and comfortable and reasonably priced."
After spending 7+ hours driving from Maryland, I was looking forward to some quiet, relaxing rest. The hotel provided all that I required/expected. I didn't get a chance to enjoy the setting, but I did get to enjoy the bed and some much needed sleep. Up early the next morning and then off to the cemetery for the burial. I look forward to my next visit […] so that I can truly enjoy all that the setting has to offer. Read moreGenuine Expedia guest review
Response by Best Western Plus The Inn and Suites at the Falls Thank you for staying with us.
Lovely hotel. Very pretty surroundings, helpful staff and breakfast was excellent. Definitely would stay again.Genuine Hotels.com guest review
Response by Best Western Plus The Inn and Suites at the Falls Thank you for writing the review. Hope to see you back soon.
"Quiet location, good price for large Jacuzzi suite"
Front desk people are very helpful and friendly. Structure of the hotel is open and airy... not the usual block. My suite had two large rooms, large bathroom with Jacuzzi, microwave, bar sink and mini fridge, dining table, coffee table, sofa, etc. King size bed was exceptionally comfortable. TV in both rooms. The only negative is the "cold" lighting […] and sparse walls. In any case, I will return when staying in Poughkeepsie. Read moreGenuine Hotels.com guest review
Great Stay. Location convenient to Vassar College but not so near to restaurants and other shopping. Personal vehicle required to get around.Genuine Hotels.com guest review
"Room A/C needs an upgrade"
Room was clean. Clock was set to wrong time. Very hard to adjust. A/C system was of surprisingly low quality -- loud when operating, blowing really cold air directly at one of the beds alternating with no sound and room getting progressively stuffier. I've seen systems like this is cheap hotels. Would have expected higher quality for the price. Between […] intermittent noise and widely fluctuating temperatures, I did not get a good night's sleep. Furnishings were fine. The room could have used more lighting -- it was on the dark side. Bathroom arrangement strange -- wall dividing toilet and shower made the room maze-like at night. Also, tap water tasted awful. Found water cooler in the fitness room -- good alternative. Complementary breakfast was adequate. Breakfast room was very pleasant. Staff was pleasant and helpful. Read moreGenuine Expedia guest review
"Nice Stay for the Price"
Over all a nice place to stay. Hotel was older but it was nice. Room was clean and spacious. Bed was comfortable. Would have been nice if there had been a pool and the breakfast wasn't much, but still all in all, I would stay again.Genuine Expedia guest review
"Close to many of the surrounding Colleges"
This hotel was convenient for dropping my daughter off to school. The hotel didn't have a restaurant but did provide breakfast in the morning which was fairly good and more than a continental. The rates were a little high for the quality of the hotel considering it didn't have a restaurant.Genuine Hotels.com guest review
"College Check In"
I was skeptical about staying at a Best Western, but after reading reviews decided to give it a try. We were pleasantly surprised. The hotel was in a great location and did not feel or smell like a hotel. It was warm friendly and clean. I actually said to my husband while walking to the room "This doesn't smell like a hotel". The rooms were spacial […] and while not luxurious adequate and clean, and the bed was comfortable. Our only suggestions would be more counter space in the bathroom and a mirror in the bedroom of the King Suite. The breakfast was better than most free continental breakfasts with healthy choices in a comfortable setting. Not a cafeteria feeling. This will definitely be our hotel of choice over the next 4 years. Read moreGenuine Hotels.com guest review
"Hard to Find Hotel"
Stay was pleasant with no complaints, but it is in a location which is rather hard to find and not particularly convenient for restaurants and services.Genuine Hotels.com guest review
"Beautiful setting near Poughkeepsie"
This hotel manages to appear as though it is in the woods somewhere - but it is actually quite near to Poughkeepsie and especially to Vassar College (5 minutes). This is a smallish hotel/motel built in the style of a vacation home (all wood and glass on the outside); it sits on the banks of a river and its rapids. No restaurant (though there are plenty […] nearby), but there's a bar, so you can take a drink and sit on the patio, watching the river go by. Fabulous setting. Rooms are fine too. Will definitely return when in the area! Read moreGenuine Hotels.com guest review
"Clean and relaxing"
Stayed at the hotel for 2 nights. Hotel was clean and comfortable. Staff was very friendly and willing to help with anything needed. Very good deal for the price.Genuine Expedia guest review
"convenient to vassar"
The front desk clerk was extremely helpful and very friendly. The hotel is close to the Vassar campus and therefore close to the little stores and restaurants in that area.Genuine Hotels.com guest review
"Hyde Park Trip"
We wanted some place close to Hyde Park, this was 15 minutes down the road. A little confusing to find, but a delightful hotel once you got there. Good staff, good breakfast. Room was comfortable. Very quaint on a pretty little river. Really liked being able to purchase local wines at the front desk. Good value for the money.Genuine Hotels.com guest review
Had a good stay.Genuine Hotels.com guest review
"Nice little hotel"
I needed a clean, basic hotel room for a night, and the hotel fit the bill. It's in a quiet area, overlooking a creek. The room was clean, the front desk friendly. I stayed one night and would stay there again if I come to the area again.Genuine Expedia guest review
"Best hotel of our entire trip - very nice"
This hotel was very nice, and by far the best place we stayed in 9 nights of hotel hopping on a long trip. Beautiful, quiet area, with Wappinger river flowing by the hotel. We stayed here to visit Vassar College - about 5-10 minutes away. The price was good compared to a number of other hotels in the general area.Genuine Hotels.com guest review
I was very shocked at the condition of my room. I've stayed there before and was impressed, but this time I was displeased beyond belief.Genuine Hotels.com guest review
Very satisfactory.Genuine Hotels.com guest review
perfect stay to visit friends in the area and taking the commuter rail to NYC. Will stay here again and recommend to friends.Genuine Hotels.com guest review
"Nice hotel located next to a river."
Especially enjoyed sitting out on the veranda in the mornings and evenings.Genuine Expedia guest review
"Staff tries very hard"
Stayed two nights. Very pleasant staff, very responsive to our request to fix some minor problems..Genuine Expedia guest review
rooms are clean but the bathroom is not so great - the tiles look old and dirty. Other than that it was totally fine. The breakfast is good and service also good.Genuine Expedia guest review
"Convenient for CIA graduation"
The place was in a lovely setting and was fine in all respects except that someone had left bagel bites in the microwave.Genuine Hotels.com guest review
"Convenient Friendly Great Value"
Just what we needed for an overnight in the area. Staff went out of their way to make everything right.Genuine Expedia guest review
"Great place to stay if you are touring Vassar"
Pretty basic hotel, but we were very comfortable, to the point we slept in until 10am!!Genuine Expedia guest review
"Beautiful location, beautiful setting."
We read wonderful reviews and only could stay for one night due a full house for Saturday night. We were in the 2 room suite and it was perfect, right down to the telephone in the bathroom!Genuine Expedia guest review
I will never stay there again. Black mold in the shower. The shower handle fell off. Was afraid to use the jet tub. The headboard was disgusting, luckily I carry cleaning wipes.Genuine Hotels.com guest review
"Challenging to locate"
Challenging to find. Although it seems simple enough coming from Hyde Park, even GPS had us take a right hand turn when we should have just kept going through the intersection to a slight right slant THEN almost immediately turning left. There was no SIGN indicating we were on the right track at that left turn which would have been helpful. The front […] door is not well marked that it is truly the front door. However, once there, staff were very considerate. Our room overlooked the river next to the hotel. The continental breakfast was very complete and enjoyable. Read moreGenuine Hotels.com guest review
Great location -- Very quiet and serene setting. Room was good. Bed comfortable. Staff very pleasant and helpful. The breakfast buffet was not so much. Other than that we were really happy with our stay (two nights) and would go there again if in that area.Genuine Expedia guest review
Response by Best Western Plus The Inn and Suites at the Falls We are always trying new items for our breakfast so it is always changing. Glad you enjoyed your stay.
"Beautiful room and helpful front desk person Cindy"
The hotel location, overlooking Wappinger Creek, is lovely. Interior decorating is beautiful and bed was very comfortable. Cindy at the front desk wrote out directions for the quickest route to our grandson's concert in another town nearby. She also recommended a visit to a beautiful garden just up the road from the hotel.Genuine Hotels.com guest review
Response by Best Western Plus The Inn and Suites at the Falls Thank you, hope to see you back in the future
Generally very nice and clean. Comfortable beds. Broken toilet seat was a bit annoying. Would rebook if needed a hotel in area.Genuine Hotels.com guest review
"Small and Simple"
The hotel is older and you can tell attempts have been made to modernize and the limited number of rooms is not overwhelming. The reviews about no sound proofing were dead on. The only way to dampen the noise from the busy road and the neighboring room was to run the heat or ac full blast, close the room darkening shades, and turn the TV on 7 all night. […] Ask for a room away from the road and away from other guests for a quiet night. It is clean, and staff is friendly, just needs sound proofing. Read moreGenuine Hotels.com guest review
"Visit to Hudson Valley, West Point, Culinary Inst"
Wanted a nice, clean place with a pool between several sites we wanted to visit. No pool. Person at the counter didn't know anything about winery locations or where to eat.Genuine Expedia guest review
"Nice, if understaffed hotel"
Room was comfortable, good sized TV and everything functioned well. Nice location with good view of nearby downstream small waterfall. Would definitely recommend to a friend. They could stand to add a staff member; their front desk clerk also served as guest services, bartender, and reservation assistant. I waited 15 minutes at the front desk to check […] in while the clerk completed a reservation. The front desk was often unavailable by phone for periods of time due to being on another call, serving breakfast, tending bar, and who knows what else? The clerks were very nice, allowing for late checkout and being, generally, very courteous. Build time into your schedule because only apparently 3 people work at this hotel. However, having a small bar, plus a good continental breakfast was a definitely plus and an advantage over most other motels. Free WiFi was a plus, however, it was of poor service all day Saturday and generally unreliable. On Sunday, when all the guests had left, it was great. Consider getting more hotspots Read moreGenuine Expedia guest review
Response by Best Western Plus The Inn and Suites at the Falls Thank you for your comments they are very helpful to us when it comes to making changes at the hotel. I am sorry you had a prbolem with the interent we have hot spots over lapping through out the entire hotel . We are checking with our internet support to make sure this does not happen to another guest. I am happy you enjoyed your stay and I am sorry you had to wait for the staff to help you . We do have many more people then just 3 on staff. We try to schedule accordingly but there are times when you think it will be slow and it turns out busier .
Could use some more soundproofing. Staff friendly and breakfast fine, but big minus not enough hot water either morning.Genuine Expedia guest review
Response by Best Western Plus The Inn and Suites at the Falls Thank you for your comments. We have fixed the water problem, sorry that there was an issue during your stay. It is a pleasure to hear our staff is friendly, they go out of their way to be helpful to all guests.
"Somewhat musty, convenient to Vassar"
The hotel seemed airless and somewhat musty despite a lovely setting on the river. Could be remedied by just opening some doors and windows, I expect. Room was modest, unexceptional. Nice view over the river (though that also meant goose noise in the early morning). I managed to get to the pleasant terrace overlooking the river but sort of had to poke […] around to figure out how to access it...Breakfast not much - passable. Quite convenient to Vassar - we were college visiting. Read moreGenuine Hotels.com guest review
"Excellent and out of the way!"
We loved this hotel -- it is not on the main drag (Route 9) in Poughkeepsie, which was fine with us! It was VERY clean, quiet, nice staff, great breakfast. Because it is off the beaten path, it was not very crowded. We stopped to see friends who were staying at the Holiday Inn Express and the place was PACKED. Couldn't even get a seat in the breakfast […] room for all the people. The Best Western is where we will stay EVERY time we come visit our daughter at the CIA! Read moreGenuine Hotels.com guest review
"nice hotel, some issues"
Very nice location and physical amenities. Had an issue with shower temperature (could set too hot or too cold but not in between). Also, some noise from nearby guests due to thin walls, but that is pretty common for hotels. Nice breakfast, but coffee production could not keep up with demand.Genuine Hotels.com guest review
"Beautiful surprise in Poughkeepsie"
Beautifully kept hotel with nice linens and good coffee. Everything was clean and very comfortable. The view facing the river is serene, with ducks to watch. Even the parking lot looks nice! This was the best hotel of our entire trip.Genuine Expedia guest review
Response by Best Western Plus The Inn and Suites at the Falls Thank you so much for allowing us to host your stay. We hope your travels bring you back to Poughkeepsie.
It was unpleasant. The walls between rooms are extremely thin and the guests next to me kept me awake until 2:30 a.m. I didn't complain because they were not doing anything out of the ordinary, just normal social activity. The hotel was almost empty, yet they clustered guests in adjacent rooms. Given the poor acoustical separation between rooms, which […] they surely know about, they should make EVERY effort to spread guest out unless they are fully booked. Read moreGenuine Hotels.com guest review
My stay at this place was perfect! Nice and superclean room with view on Wappingers creek, comfy bed and good Choice of Breakfast, courteous staff, this is definitely now my favorite place to stay in Poughkeepsie. i will strongley recomend this hotel to my friends & family.Genuine Expedia guest review
Response by Best Western Plus The Inn and Suites at the Falls We are happy you enjoyed your stay and welcome you and your family back in the future. Thank you for taking the time to write such a nice review.
"great place to stay"
I stayed for 3 nights at this hotel while visiting the Culinary Institute of America. The staff were very helpful and nice. The hotel was a bit of a drive to the Culinary Institute but it is an easy one and the setting of the hotel is very peaceful. The walls are not totally soundproof but in general it is very quiet at the hotel. The room was very […] clean and had all the necessary amenities with a nice view! Read moreGenuine Hotels.com guest review
"Good choice for overnight stay"
Hotel set next to a lovely creek which our room looked out upoon. We only needed to stay one night on our way after work from Philadelphia to Montreal and it was easily accessible by highway. Room was clean and nice with no problems. Good breakfast area with free breakfast in am including make your own waffles, cereal, bagels, juices, coffees, pastries/muffins. […] This was exactly what we were looking for. Read moreGenuine Hotels.com guest review
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