Great deal for the night.Genuine Hotels.com guest review
Needed to unwind and found this on Hotels.com. Was a fabulous stay. From the valet who was amazing to the desk clerk, all was great! And the bed was like sleeping on a cloud. Definitely what I needed.Genuine Hotels.com guest review
"Had an awesome stay!"
The hotel was nice & beautiful, & the room was very nice. The staff (most of all the valet/doorman/bell hop guy) was awesome and attentive. He made it a top of the line experience for my family and I. We will definitely be back!Genuine Hotels.com guest review
"Great time had by all."
It was very enjoyable and we had a very nice time. (5 stars) Clean, comfortable, very friendly and accommodating staff, great place to stay.Genuine Hotels.com guest review
"Not worth the money"
Hotels.com rated this as a 4plus stars. I wouldn't stay there again. No accommodations were made, non smoking and crutches. I did not receive an email giving us a choice to stay without this. They stated that they didn't have to. Very disappointed with overall stay.Genuine Hotels.com guest review
"If you need wifi bring your own"
The place was exceptionally clean and neat. The wifi was terrible. Crawl more like it.Genuine Hotels.com guest review
"Antiquated needs to be moved to a town with restar"
I will go back to Biloxi and Tunica again, but not Metropolis, even if Superman shows up in person.Genuine Hotels.com guest review
"Good and bad..."
Couldn't get over the smell of the river this day, but that isn't the hotels fault. The lobby was nice, was cleaned. Hall ways started showing sign of stains etc. The room looked good other then the huge carpet stains. Bed was great and very comfortable. Bathrooms were very clean and the whole Harrahs gold look. I haven't been to this casino in like […] 2-3 years and the casino is a pit... It is horrible.. Dirty, smelly, boring, etc... Such a pit. Why I really gave this experience a 3. Read moreGenuine Hotels.com guest review
"Not as advertised"
Overall this hotel was a great value for the money when staying on a weeknight. However, the hotels.com site listed this room as having 2 Queen beds and that was not the case - this hotel does not have rooms with 2 Queen beds - they have 2 doubles. This can make a big difference to the sleeping comfort of guests.Genuine Hotels.com guest review
"location close to destination"
Very satisfiedGenuine Hotels.com guest review
"best place for the money"
I've stayed at 1000's of hotels this is the best for the moneyGenuine Hotels.com guest review
"Clean and comfortable"
I had a very nice stay here. The rooms were immaculate and very comfortable. Only complaint was that they only had analog cable rather than digital as well as no movie channels. Glad I had my tablet for Netflix! All in all, I would definitely stay there again.Genuine Hotels.com guest review
The hotel rooms were very nice! Especially for the amazing price we paid! The bed was super comfortable. Everyone we encountered - from check in to check out....went above & beyond to make us feel welcome! Would definitely recommend & stay again!Genuine Hotels.com guest review
"We enjoyed our stay...but"
I had requested a non smoking room but at check in was informed none were available. The room was clean and didn't reek but definitely had cigarette odor. The bed slept well, great shower with soft water and friendly staff were a plus. The casino was enjoyable and non smoking.Genuine Hotels.com guest review
"Stinky town, poor housekeeping, smoking rooms"
Harrah's does not guarantee a non-smoking room. That's ridiculous. We had to stay in a smoking room. It smelled faintly of smoke, so it was not unbearable but had we known of their policy, we would not have stayed there. There was a dirty washcloth hanging on the shower curtain rod, and short, curly, dark hairs in the tub (that weren't ours!) Our TV […] did not work on arrival but it was fixed withing an hour of calling about it. The room looked clean but needed a deep cleaning- baseboards and outlets were dusty, carpet corners too. Outside the hotel, the town stunk of low-tide and rotten fish, slugs and decay. The whole town! So gross! When I mentioned the dirty washcloth, the checkout clerk shrugged her shoulders and told me "Well, leave your review on Hotels.com or wherever you booked" Okay then, I am... Read moreGenuine Hotels.com guest review
Great room at a great priceGenuine Hotels.com guest review
Hotel is always comfortable! No info in room for how to access wifi, and hair on bathroom floor. Construction was not am issue in the evening with noise etc. overall a wonderful place to stay, and great sunset view of the river! being able to have your kids wake up to a giant superman less than a mile away...priceless!Genuine Hotels.com guest review
"Under construction + Asian carp die stink"
The hotel staff is always friendly and the manager listened to my complaints #1 Security is now very lax. Use to require a room key to enter the side door at night and operate the elevator. No longer required. Anyone can get in at all hours and onto all floors. #2 Asian carp are dying in the Ohio & are trapped underneath the casino barge ramp. The smell […] is sickening and widespread & the health department should close it down. #3 The restaurants are just off the stinking ramp. Don't go til October! #4 Casino access is all outside hotel now. Read moreGenuine Hotels.com guest review
"Harrahs in metropolis"
Room very nice for the $60 stay. Actually chose to drive up from Paducah to stay because better room/rate. Right on the river. Some revocation going on. 3 Restaurants over at the casino. Metropolis downtown was just a short distance away.Genuine Hotels.com guest review
"Best bed I ever slept in."
I loved how comfortable the bed was. The room was very high class. Huge bathroom. The staff was friendly. The restaurants could be better.Genuine Hotels.com guest review
I travel a bit for business, and I'd say for my price . This was one of the best hotels I've ever stayed at. Clean, big, and modern. I'm not a gambler, so I'm glad my room wasn't a gamble either.Genuine Hotels.com guest review
It was nice clean beds was great didn't what to get up. Good place if u can get a deal on it.Genuine Hotels.com guest review
They had a great rate and the room was very nice. There is no pool and limited eating options near by. If you need to stop in and stay for a night it is a great place.Genuine Hotels.com guest review
"Clean rooms, great staff"
We booked a room for cheap last minute at this Harrahs on our last family road trip. Hotel is not attached to the casino so no worries about noise, etc. We were pleasantly surprised by the hotel and the staff. This is not the W but At least I could fall asleep without itching at the phantom bed bugs that seem to haunt my dreams whenever I stay at lower […] end hotel. Rooms were clean, staff was very courteous. Our kids loved checking out the superman museum and statue before getting on the road in the morning. I would also mention that the residents if metropolis that we met were all super nice as well. A fun stop right off the highway on your next road trip. If you need a place to rack out for a few hours before getting back on the road, this is a nice alternative. If you like to gamble, even better. Read moreGenuine Hotels.com guest review
"dust and sight line"
they had not dusted the room for some time as the end tables were full of dust.you can not see the tv from the couch or chair as the doors of the cabinet were in the wayGenuine Hotels.com guest review
Hotel staff pleasant and helpful. 2 buck Chuck is a riot and told us where to get the best burger in town. Clean room, spacious & comfortable. Casino staff was friendly. Everything was much nicer than we expected for the price. Only knock is that other than the Casino, there is not much to do in the surrounding area, sports bar & Superman museum & not […] much else. Read moreGenuine Hotels.com guest review
Super comfortable bed. Friendly staff. The breakfast buffet was awesome! It's several miles off the interstate, but easy to find. We didn't hit the casino because we needed to get home, but we do plan to go back.Genuine Hotels.com guest review
Close to the Interstate, great value for the cost, friendly staff, very cleanGenuine Hotels.com guest review
Great hotel for priceGenuine Hotels.com guest review
Nice hotel, $40 dog fee.Genuine Hotels.com guest review
"Price gouging for Quilt Week."
Our stay at Harrah's Metropolis was comfortable enough, but the fact that the regular rates were multiplied by 4 during Quilt Week in Paducah is not at all acceptable. I checked the rates for the weeks before and after and found the weekday rates to be one-fourth what we paid.Genuine Hotels.com guest review
It was a very pleasant experience as all staff were friendly, approachable and helpfully informed. We felt very welcome and important to the hotel staff and all our needs were handled professionally and as if our satisfaction was of the utmost regard to the hotel. We could not have been happier! Superior wait staff and accommodations! Great Job!!Genuine Hotels.com guest review
"Great room, bad night of service"
Ended up with a smoking room after calling early to guarantee non, due to late check in. Vending was broken; requested water and someone came without the water. Got a call to check if I was happy with the room (how it was affecting my asthma) and then - 40 minutes after checking in - they offered to "fabreeze" it... just a handful of problems that seemed […] unnecessary. Read moreGenuine Hotels.com guest review
Had a difficult time convincing the staff that the "broken" bed in 606 required a room change. After a miserable night, the manager did change us to a different room which was fine -- very comfortable for the remainder of our 4-day stay. Breakfast was good, with an omelet and egg station. Canned fruit was less than delicious.Genuine Expedia guest review
"We stayed because of casino giving us something to"
It was pleasant except for lack of pleasant place to eat.Genuine Expedia guest review
"Nice Hotel-Reasonable Rate"
I was traveling and booked the room on Expedia. Gambling was not the purpose of my visit but I enjoyed my trip to the Casino.Genuine Expedia guest review
"Great stay! Super comfortable!"
Hotel was excellent! Very clean room! Very comfortable beds!!! Friendly staff! Great breakfast Buffett in restaurant.Genuine Hotels.com guest review
"Luxury for less"
Harrah's Metropolis provides an upscale hotel experience for a moderate price. We definitely would return to this hotel again.Genuine Expedia guest review
"small town flavor"
The room was delightfully appointed! Comfortable, clean, quiet and I was able to get it super dark for sleeping... most hotels have drapes that don't quite block outside lighting. Harrah's hotel in Metropolis may not be right off the interstate but well worth the extra couple miles to get there! (Unfortunately, I was less impressed with the food options […] and prices.) Read moreGenuine Hotels.com guest review
"Not very good!"
Not very good! Did not provide the room we ordered.Genuine Expedia guest review
It was OK.Genuine Hotels.com guest review
"Great price, worth the few extra miles."
The hotel is much nicer than the price. Of course they make it back on food and slots. Our room was fantastic - large, clean, modern, quite. For us, the food was way below par though. The steakhouse was not open this night, the buffet seemed expensive for the quality we viewed (we elected not to eat there) and the café' offerings were simplistic, pricey […] and not great quality. In their defense, we may not be their target audience for cuisine. Overall, this hotel is a great value, especially for non-gamblers. Read moreGenuine Hotels.com guest review
"On the way home from Florida."
We checked in and found out that they hadn't received my reservation yet. We went out for dinner and came back to find out that they still hadn't received it. They checked with the supervisor and went ahead and checked us in. Very helpful and a wonderful place to stay!!Genuine Expedia guest review
It was very pleasant and enjoyable!!Genuine Hotels.com guest review
Rooms and bed are great and comfortable. Buffet is excellent!Genuine Hotels.com guest review
room was great, maid service GREAT Front desk service ...not good asked them 3 times to change ink cartridge in printer, wqs told free buffet with room LIES and no one did anything about it kept getting passed from person to person No responsibility for the improper handling of our problemGenuine Hotels.com guest review
You can't stay in a nice place for this kind of money!Genuine Hotels.com guest review
Loved this place. Would stay there again and again. Still looks brand new. Very Scenic and easy to get there. Big rooms make you feel like a King or Queen.Genuine Expedia guest review
"Great place to stay, clean good price"
Stayed over one night on long trip from Florida wish I had one more night. Will be backGenuine Expedia guest review
"Loved the bathroom"
Not that I even brought any bubble bath, but I will next time. lol. Nice large tub in a large clean bathroom! Everything about this room was just great for a cheap stay at an exciting casino. You are not going to get a deal like this with out the casino setting, but I loved it and will be back to spend some more time. I was just passing through, but […] would have stayed longer if I could have. Read moreGenuine Hotels.com guest review
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