All hotels in Metropolis, Illinois, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here100 E Front St, Metropolis, IL, 62960, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 561 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    3.8
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5.0 / 5Outstanding
"Great night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great little getaway and a great night at a great hotel.
Genuine Hotels.com guest review
1 night romance trip Apr 27, 2015
Brian
US
5.0 / 5Outstanding
"A Great Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
In town for the quilt show. Hotel was perfect for comfort. Couldn't see where they had room service. You'll never win in the casino, but the room was all we needed and it was great. Beautiful view of the river. Convenient to everything. Would use again.
Genuine Hotels.com guest review
2 night trip with friends Apr 22, 2015
carol
US
4.0 / 5Excellent
"nice stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
A lovely hotel at a bargain price.
Genuine Hotels.com guest review
1 night romance trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"On the River"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Could tell it had seen better days but the room, service and people were wonderful. Had a nice time. One day if passing through would stay again.
Genuine Hotels.com guest review
1 night family trip Apr 13, 2015
A Traveler
US
4.0 / 5Excellent
"Frequent vistor"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stay here frequently, but this last trip the room had been cleaned but they didn't sweep the floor, found food crums, someones contact lens , and the carpet in all rooms I've stayed in need replaced because of stains, or at least steam cleaned.
Genuine Hotels.com guest review
1 night business trip Apr 15, 2015
mark
US
1.0 / 5Poor
"Never Again"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Stains all over furniture, wall paper falling down, hidden hotel costs at check out, lack of amenities, I could go on and on. I will NEVER stay here again and will question staying at any Harrahs property.
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay at a great price!
Genuine Hotels.com guest review
1 night romance trip Mar 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The room was VERY SPACIOUS! We liked staying above the casino, where we could go and enjoy as we pleased. The restaurants downstairs were nice as well. The only complaint would be it was easy to hear people in the hallway from the room.
Genuine Hotels.com guest review
2 night romance trip Mar 9, 2015
A Traveler
US
4.0 / 5Excellent
"Sleepless in Metropolis"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We thought this hotel was a good choice based on an earlier stay. The rooms are a very good value for the price, and the staff are very friendly and helpful. But the second time we stayed there, they checked in a women with three upset children after midnight and put them in the room next to ours. This, after we had specifically requested a room in the quieter area of the hotel. The racket was so bad we could not get back to sleep and had to ask to change rooms.
Genuine Hotels.com guest review
1 night romance trip Mar 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Thumbs up for this hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Booked for business at Harrah's Casino Hotel. Very nice hotel, check-in lady told us that the housekeeping staff was short staffed. When going up to our room, noticed staff still clean which was no big deal for me. Room was clean.
Genuine Hotels.com guest review
2 night business trip Mar 2, 2015
Marie
US
5.0 / 5Outstanding
"Like"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great
Genuine Hotels.com guest review
1 night romance trip Mar 1, 2015
DANIEL
US
4.0 / 5Excellent
"Nothing is complimentary"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Really disappointed that you had to pay for internet. All the Hotels I have stayed in offer it as a free service.
Genuine Hotels.com guest review
1 night business trip Mar 2, 2015
A Traveler
US
3.0 / 5Good
"Nice hotel but not gamblers."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very nice hotel. Didn't know this was a casino.
Genuine Hotels.com guest review
1 night romance trip Mar 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stopover"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I stay at Harrah's in Metropolis each time we go down to Orange Beach, AL. Likewise on our return to Wisconsin. Very enjoyable...
Genuine Hotels.com guest review
1 night romance trip Mar 1, 2015
james c.
US
3.0 / 5Good
"Deep clean needed for bathrooms"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room finishes and features were very nice but for a 4 star hotel the cleanliness was very poor. The bathroom needed a deep clean. In addition only 1 bath towel was provided and the second person to shower had to use a hand towel to dry off. Desk was very busy and I had to ask about hotel amenities, layout and services. Also front desk did not explain wifi access called down was put on hold for over five minutes so I had to walk down to help understand how to connect. Consear was a very odd man and talked to himself about what he was doing. In addition while he rolled his cart he uses he made motorcycle sounds....very odd. The last thing is hotel.coms fault. When I booked the room it said double or single. I selected double when I checked in they only had a king bed. Which required me to get a roll in bed to accommodate my needs. I love my mom but it would be very weird to sleep in the same bed as her. I would like for hotels.com to research this more and call me to discuss.
Genuine Hotels.com guest review
1 night family trip Feb 27, 2015
Todd
US
5.0 / 5Outstanding
"Hotel Accommodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great accommodation and very good price. Will definitely book again. Restaurant food was fantastic.
Genuine Hotels.com guest review
1 night romance trip Feb 26, 2015
Pamela
US
5.0 / 5Outstanding
"Great pick"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Excellent Room at a great price
Genuine Hotels.com guest review
1 night romance trip Feb 24, 2015
Darrell
US
5.0 / 5Outstanding
"Biz trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great room. Slept the best I have in long time.
Genuine Hotels.com guest review
1 night business trip Feb 23, 2015
Douglas
US
4.0 / 5Excellent
"Relaxing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
The room was very comfortable and nicely decorated. I enjoyed the jetted tub.
Genuine Hotels.com guest review
1 night family trip Feb 22, 2015
Paul
US
5.0 / 5Outstanding
"Stranded traveler"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Weather was record setting snows and road horrible hotel was great let us stay in our room extra day as we could not travel. Was so grateful.
Genuine Hotels.com guest review
1 night romance trip Feb 16, 2015
Freddy
US
3.0 / 5Good
"Could've been better."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
It would've been a better experience if the hotel had microwaves and movie channels at least one but otherwise fine.
Genuine Hotels.com guest review
1 night trip with friends Feb 6, 2015
Tyneshia
US
5.0 / 5Outstanding
"Outstanding Room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Best room that I have had in a very long time.
Genuine Hotels.com guest review
1 night trip Feb 18, 2015
Bill
US
5.0 / 5Outstanding
"decent for the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was clean, we enjoyed that we could smoke in our room. Walking across the street in the cold and blistery winds was harsh though in the morning for breakfast because we had children with us. There should be a walk path that allows families to stay warm in the winter.
Genuine Hotels.com guest review
1 night family trip Feb 11, 2015
Michelle
US
5.0 / 5Outstanding
"great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great place to stay the restaurants are wonderful and the rooms are very nice.
Genuine Hotels.com guest review
1 night romance trip Feb 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Asian Carp trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
beautiful view
Genuine Hotels.com guest review
1 night business trip Dec 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Over all great room for the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Had to wait at the front desk for 5 min before I could find someone to check us in. (We were their late in all fairness 9 pm) but when we got to the room it was very nice and very clean. Hotels.com said their was Continental breakfast but this was not the case and I had to pay $2 for a cup of coffee in the morning. Over all great room rest of service needs some polishing.
Genuine Hotels.com guest review
1 night business trip Feb 9, 2015
Matthew
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The best I've stayed at for the price. Room wa clean and comfortable
Genuine Hotels.com guest review
1 night business trip Feb 7, 2015
joel
US
5.0 / 5Outstanding
"Big City Quality - Small town appeal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was just a stop along the way to a farther destination but it was a very nice hotel. Love the complimentary valet parking! Like the small town location with a big city quality hotel.
Genuine Hotels.com guest review
1 night family trip Feb 5, 2015
Becky
US
5.0 / 5Outstanding
"Can't beat it."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great rooms, little money.
Genuine Hotels.com guest review
1 night business trip Feb 3, 2015
A Traveler
US
4.0 / 5Excellent
"Very comfortable, clean and friendly!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was great! A little surprised it was $18 to use wifi and there was a hidden $10 third party charge but the room itself was great and the night we checked in, the guy was awesome! I was a little concerned it might be noisy bc of the casino but we didn't hear a peep from anyone! Would stay here again!
Genuine Hotels.com guest review
1 night romance trip Feb 4, 2015
Sarah
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great!
Genuine Hotels.com guest review
1 night trip with friends Dec 10, 2014
perilym
US
5.0 / 5Outstanding
"Best French Onion Soup Ever!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great room soft beds soft pillows great food beautiful new casino
Genuine Hotels.com guest review
1 night romance trip Jan 25, 2015
Scott
US
5.0 / 5Outstanding
"Florida trip stop"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was great - the food at the restaurant was not very good.
Genuine Hotels.com guest review
1 night romance trip Jan 26, 2015
Sue
US
4.0 / 5Excellent
"Metropolis"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice place.
Genuine Hotels.com guest review
1 night business trip Jan 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stopover"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice
Genuine Hotels.com guest review
1 night romance trip Jan 20, 2015
A Traveler
US
3.0 / 5Good
"Staff were amazing! Room was not what we expected"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Staff were great! Room was dirty, and the beds were very small, we had 4 ladies staying there and we asked for 2 queen beds and got 2 full! Not impressed!
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great room for a great price! Only wished the hotel had room service. Thanks!
Genuine Expedia guest review
Other trip Jan 26, 2015
Ann
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful and very clean ,food was good. We will plan on staying here on our next trip to Flordia
Genuine Expedia guest review
Other trip Jan 25, 2015
A Traveler
US
4.0 / 5Excellent
"hotel.com dropped the ball"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
everything was great except for checking in. except for hotel.com didn't send anything to hotel. it was a good thing I printed out information and took it with me. the hotel took care of me. I wonder what would have happened if they had not had any rooms. I was not happy with hotel.com.
Genuine Hotels.com guest review
1 night romance trip Jan 21, 2015
A Traveler
US
4.0 / 5Excellent
"Nice and at a good price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
me and my girlfriend stayed I love the tub it was BIG and I am not a small lady. The bed was nice and soft so was the sofa had a great time would like to stay longer
Genuine Expedia guest review
Other trip Jan 23, 2015
Destiny
US
4.0 / 5Excellent
"Great hotel/ strange area"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Only there for a day – but my room was phenomenal. The area and the neighborhood felt a little sketchy- maybe because it was so desolate- but I really liked the spot.
Genuine Hotels.com guest review
1 night business trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun, Food, Games"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time and do so every time we stay there.
Genuine Hotels.com guest review
1 night family trip Jan 11, 2015
Garner
US
4.0 / 5Excellent
"Stay there it's great!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff were very helpful. The restaurant is very reasonable for the excellent chef inspired food served. The rooms were clean and the beds were comfortable.
Genuine Hotels.com guest review
2 night business trip Jan 7, 2015
Heath
US
4.0 / 5Excellent
"great deal great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I stay here a lot while I am on business and am always satisfied
Genuine Hotels.com guest review
1 night business trip Jan 6, 2015
matt
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were in and out in one night. It was along our travel route on vacation
Genuine Expedia guest review
Other trip Jan 12, 2015
Bob
US
2.0 / 5Fair
"would not return"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
found an extenze package in the room with tons of stains on the couch. utterly disgusting. Bed was comfy but after finding the extenze just gross. nice large bathtub and tv. Wifi was not free as advertised and had to be charged to room.
Genuine Hotels.com guest review
1 night family trip Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
beautiful hotel.. bed to soft.. way to soft. But I would still come back because it was a GREAT hotel except for that.
Genuine Hotels.com guest review
1 night family trip Jan 8, 2015
mary
US
4.0 / 5Excellent
"Hidden Costs"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The reservation through Hotels.com went smoothly. However, I should have been warned that an additional $50.00 was charged to my credit card for "misc expenses" and now will be reversed since no other expenses were incurred. I do not feel that was right.
Genuine Hotels.com guest review
1 night romance trip Jan 6, 2015
susan
US
3.0 / 5Good
"Food"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The food service leaves a lot to be desired. It was expensive and not very good.
Genuine Hotels.com guest review
1 night romance trip Jan 5, 2015
Ronald
US
5.0 / 5Outstanding
"great escape"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great hotel
Genuine Hotels.com guest review
1 night trip Jan 5, 2015
byron
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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