All hotels in Metropolis, Illinois, United States of America
1 room, 2 adults
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100 E Front St, Metropolis, IL, 62960, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 615 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    3.8
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4.0 / 5Excellent
"Enjoyed our stay at Harris in Metropolis, IL."
My Mom and I stayed at your hotel on our way to my Great Nephew's wedding in O'Fallon, IL.
Genuine Hotels.com guest review
1 night family trip Jul 15, 2015
Pamela
US
5.0 / 5Outstanding
"Value!"
For us, this was an excellent option for an overnight stay on our way from Chicago to Florida (we stopped one more place further down on the way). Free parking & valet service, very nice people, clean, modern, roomy; but the best part is the value! Our room was on an upper floor facing the river & the view was interesting (with the river hitting unusually high levels). The bar & restaurant were good. Fun to walk around the casino (we don't gamble). The Superman statue, etc. were mildly interesting. The nearby fort and park was interesting. Overall, we recommend this hotel, particularly for the very low price we paid.
Genuine Hotels.com guest review
1 night romance trip Jul 15, 2015
W Fred
US
4.0 / 5Excellent
"Superman was watching the casino parking lot!"
It was a good stay for the most part with the exception of a pimp w/ his product and an undesirable on a skateboard in the parking lot looking at cars. Both were reported to security w/o resolution.
Genuine Hotels.com guest review
1 night romance trip Jul 14, 2015
John
US
5.0 / 5Outstanding
"Midweek Getaway"
Just an overnight stay to enjoy a good steak and gamble a little.
Genuine Hotels.com guest review
1 night romance trip Jul 14, 2015
Susan
US
5.0 / 5Outstanding
"Nice!"
Came in earlier than expected but 2bed room was available. Very nice accommodations. Bed was very high, hard for a short person to get into use the bench provided at the foot to get into bed but short for a 6 ft person.Mattress was soft and body conforming.. Coffee pot was missing a part so couldn't make coffee. Very nice room and fluffy towels. Friendly staff. Great rest!
Genuine Hotels.com guest review
1 night family trip Jul 14, 2015
Jerry
US
2.0 / 5Fair
"really"
when booked we were told they had a pool, arrived and the man behind the counter just laughed, saying they do that all the time. wifi did not work. atm charge 3 times average, total waste
Genuine Hotels.com guest review
1 night trip with friends Jul 12, 2015
A Traveler
US
4.0 / 5Excellent
"A jewel on the Ohio"
The hotel staff was unbelievably attentive- the slightest look of bewilderment brings a staff member-be it guest services,a desk agent or even a guard- and they are friendly. I felt extremely safe at this property. The room showed signs of wear- carpet was shot. As a note, housekeeping won't touch your stuff-at all. If you need something extra, leave a note and a tip.
Genuine Hotels.com guest review
4 night business trip Jul 6, 2015
Michael
US
4.0 / 5Excellent
Stayed one night on our way back to Minnesota. Pleasantly surprised. Only thing was the mattress was too soft and kind of lumpy. Would stay at your hotel again.
Genuine Hotels.com guest review
1 night trip with friends Jul 5, 2015
Betty
US
3.0 / 5Good
This was an overnighter on our trip to Missouri. The buffet was not very good after eating at many buffets in casino's we thought it would have more variety and fresher selection. The hotel caters to the locals and is really not accustomed to out of town guests. Room was very clean and spacious. Ok for 1 night.
Genuine Hotels.com guest review
1 night family trip Jun 24, 2015
Michael
US
4.0 / 5Excellent
A surprisingly good value
Genuine Hotels.com guest review
1 night family trip Jul 1, 2015
A Traveler
US
5.0 / 5Outstanding
Close to park with river view
Genuine Hotels.com guest review
1 night family trip Jun 25, 2015
kathleen
US
4.0 / 5Excellent
"Nice stopover on my trip"
It was a nice hotel - particularly if you want to gamble. I was traveling through, while moving to a new job. The room was very comfortable and quiet. I appreciate that they are pet-friendly.
Genuine Hotels.com guest review
1 night family trip Jun 24, 2015
Paul
US
5.0 / 5Outstanding
"Stopp off the road"
We stayed at the Harrahs Hotel in Metropolis during a car trip to Florida. It was a clean and comfortable room.
Genuine Hotels.com guest review
1 night family trip Feb 4, 2015
Benajmin
US
4.0 / 5Excellent
This property was nicer than we expected and the staff was very freindly and helpful. But they hardly have any non smoking rooms and they allow smoking in the common areas.
Genuine Hotels.com guest review
1 night romance trip Apr 2, 2015
noelle
US
4.0 / 5Excellent
Stayed one night enroute to St.Louis. Hotel seems relatively new, and was very clean. Beds/pillows very comfortable. Attached to casino with easy access to restaurant.
Genuine Hotels.com guest review
1 night romance trip Jun 14, 2015
James
US
5.0 / 5Outstanding
"Best hotel on our trip so far!"
All this for $55!!! Room excelled in space, comfort, lay out, friendliness of staff, ambience.
Genuine Hotels.com guest review
1 night romance trip Jun 10, 2015
Mark
US
5.0 / 5Outstanding
"Great place to stay."
Very nice hotel at a low price.
Genuine Hotels.com guest review
1 night family trip Jun 1, 2015
Paul
US
5.0 / 5Outstanding
"Simply put"
Great hotel, horrible customer service, & for that reason alone I wouldn't stay again.
Genuine Hotels.com guest review
1 night family trip Jun 1, 2015
Jacqueline
US
4.0 / 5Excellent
"Nicer than expected"
We just passed thru town and needed a stop for an overnight with our children so we weren't even able to make it to the casino. The hotel was much nicer and in better condition than we expected for the price. We had dinner at the buffet with our children and the staff were all very friendly and helpful. I only wish they had had a fitness center or pool but I suppose they'd rather have folks in the casino than enjoying other amenities.
Genuine Hotels.com guest review
1 night family trip May 27, 2015
A Traveler
US
1.0 / 5Poor
"received harrassing calls from the front desk"
was treated like a second class citizen because we booked through hotels.com
Genuine Hotels.com guest review
1 night romance trip May 20, 2015
lori
US
4.0 / 5Excellent
"Nice place to stay"
It would have been nice to have some kind of breakfast included. The only problem was no vent fans in the bathroom.
Genuine Hotels.com guest review
2 night family trip May 18, 2015
A Traveler
US
4.0 / 5Excellent
"Trip home"
We stop there on way home every year.
Genuine Hotels.com guest review
1 night romance trip May 21, 2015
A Traveler
US
4.0 / 5Excellent
"great room"
Hotel room was great. We felt the food was below average. Hotel security was above average.
Genuine Hotels.com guest review
1 night romance trip May 14, 2015
Mary
US
5.0 / 5Outstanding
"Nice Stay in Metropolis"
Very comfortable, clean, quiet
Genuine Hotels.com guest review
1 night family trip May 18, 2015
David
US
3.0 / 5Good
"A little deceiving"
The room was fine, but the food little pricey for the area and the casino machines were very tight. I did not like the added charge on the bill of $11 and changed apparently a resort fee? My $55.00 room after all the add ons turned out to b over $80.00, not worth the price
Genuine Hotels.com guest review
1 night romance trip May 14, 2015
Jack V
US
4.0 / 5Excellent
"Great bang for your buck."
We were volunteering in Brookport. Convenient location. Great price. No pool or hot tub. I really enjoyed seeing the Superman museum and store. Liked the restaurant/ bar down the street. Fat Edd's.
Genuine Hotels.com guest review
5 night trip with friends May 10, 2015
Stephen
US
3.0 / 5Good
"Extra Charges!"
Advertised rate was low but then they add in 20% in resort fees and then try to charge an "amenities fee" upon checkout. Unless you want to pay extra for your room I would not recommend this location.
Genuine Hotels.com guest review
1 night romance trip May 12, 2015
Kevin
US
4.0 / 5Excellent
"Customer service"
I got my room through hotels.com , and due to this my room was as far from the elevator as possible and over looking the parking lot. My wife and I are in our seventies and didn't need the long walk to our room from the elevator. This was a Wednesday and there were few customer staying at the hotel,I think a better room should be offered when there are few guest at the hotel.
Genuine Hotels.com guest review
1 night romance trip May 13, 2015
Danny
US
5.0 / 5Outstanding
"Harrah's Metropolis"
Very nice, friendly staff. Worth the visit.
Genuine Hotels.com guest review
1 night romance trip May 7, 2015
Norman
US
4.0 / 5Excellent
"Would stay again"
Nice room, clean, comfortable
Genuine Hotels.com guest review
1 night romance trip Apr 1, 2015
nancy
US
5.0 / 5Outstanding
"Out for the night"
Enjoyed the room and it was quiet.
Genuine Hotels.com guest review
1 night trip Apr 14, 2015
A Traveler
US
4.0 / 5Excellent
"NICE TIME"
ALL GOOD
Genuine Hotels.com guest review
1 night family trip Apr 28, 2015
Brad
US
4.0 / 5Excellent
"one night stay"
traveling - one night stay - clean room, nice hotel, great rates, valet not on duty when we arrived, casino opens at 9 am, yes not open 24 hours! lol Would stay again for a short stay.
Genuine Hotels.com guest review
1 night business trip Apr 28, 2015
Arthur
US
5.0 / 5Outstanding
"Great night"
It was a great little getaway and a great night at a great hotel.
Genuine Hotels.com guest review
1 night romance trip Apr 27, 2015
Brian
US
5.0 / 5Outstanding
"A Great Stay"
In town for the quilt show. Hotel was perfect for comfort. Couldn't see where they had room service. You'll never win in the casino, but the room was all we needed and it was great. Beautiful view of the river. Convenient to everything. Would use again.
Genuine Hotels.com guest review
2 night trip with friends Apr 22, 2015
carol
US
4.0 / 5Excellent
"nice stay"
A lovely hotel at a bargain price.
Genuine Hotels.com guest review
1 night romance trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"On the River"
Could tell it had seen better days but the room, service and people were wonderful. Had a nice time. One day if passing through would stay again.
Genuine Hotels.com guest review
1 night family trip Apr 13, 2015
A Traveler
US
4.0 / 5Excellent
"Frequent vistor"
Stay here frequently, but this last trip the room had been cleaned but they didn't sweep the floor, found food crums, someones contact lens , and the carpet in all rooms I've stayed in need replaced because of stains, or at least steam cleaned.
Genuine Hotels.com guest review
1 night business trip Apr 15, 2015
mark
US
5.0 / 5Outstanding
"Great hotel with river view"
The staff was very friendly and helpful with a good knowledge of local sites to see and restaurants and bars. The room was very clean. Beds were so comfy, and the bathroom was huge. The bathroom was clean and very up to date, but the water pressure of the shower was a little wimpy. Overall, a great place to stay and would go there again.
Genuine Expedia guest review
Response by Harrah's Metropolis
Thank you very much for your review. We are happy to hear that you received friendly and helpful customer service on your visit, and you found your room to be spacious and comfortable. We look forward to welcoming you back!
Other trip Apr 21, 2015
Becca
US
1.0 / 5Poor
"Never Again"
Stains all over furniture, wall paper falling down, hidden hotel costs at check out, lack of amenities, I could go on and on. I will NEVER stay here again and will question staying at any Harrahs property.
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2015
A Traveler
US
2.0 / 5Fair
"Casino Hotel"
Not good, I reserved and paid for a non-smoking room and confirmed, but when arrived there is no non-smoking room available. I have no choice but stay in a smoking room because it was very late to the evening.
Genuine Expedia guest review
Response by Harrah's Metropolis
Thank you for your review. We apologize for not being able to provide you with the room you had requested. We understand how frustrating that must have been and we are sorry it made your trip less enjoyable. We hope that you will consider giving us another chance to better serve you in the future. We thank you for your feedback and your patronage.
Other trip Apr 16, 2015
William
US
5.0 / 5Outstanding
The room was very clean and quiet I will stay here again if in the area
Genuine Expedia guest review
Response by Harrah's Metropolis
Thank you for your review. We are glad that you were comfortable in your room. We look forward to welcoming you back!
Other trip Apr 8, 2015
Mike
US
5.0 / 5Outstanding
Needed a quick place to stay on our road trip. Worked out great.
Genuine Expedia guest review
Response by Harrah's Metropolis
Thanks for your review! We are glad that everything worked out for you on your trip!
Other trip Mar 28, 2015
ks
US
3.0 / 5Good
The room was fine and the facility was fine. However, there was loud noise and multiple slamming of doors at all hours of the night. Drunken Guests? roaming the halls all night with no regard for other guests> Have stayed in other gaming casinos without such inconveniences but will not return to this one.
Genuine Expedia guest review
Response by Harrah's Metropolis
Thank you for leaving us feedback on your recent stay. We apologize for the disturbances you experienced during your stay. We do hope that you will reconsider your position and choose to visit us again in the future. In the event of a disturbance, we do hope you feel free to contact the front desk to resolve the issue. Thank you again for your feedback and your patronage.
Other trip Mar 24, 2015
william
US
4.0 / 5Excellent
"Great hotel close to Paducah, KY."
Great buffet value. Rooms were spacious and well appointed.
Genuine Expedia guest review
Response by Harrah's Metropolis
Thank you for your feedback. We are happy to hear that you enjoyed your room and had a great meal at the buffet!
Other trip Mar 22, 2015
Doug
US
1.0 / 5Poor
"It was awfull"
It was ok they do not follow the guidelines we have stayed here before and it was great this time was awfull the beds were horriable you get in the bed and immediatly sink into the middle. And it was also very hot in the room too the point that we had the air turned down to 66 just we could try and sleep. We were suppose to have a room that had fullview of the river forvthe kids they love watching the boats. But we did not we had a very little area we could see the rest was roof top view. We requested a roll away bed they do not allow these so they told us on the phone that theyvwould give us a room with queen beds andva couch in it. So when we get there the desk proceeds to tell us they do not have rooms like this i tell them that tgere person over the phone told us they did and he was putting us in that room. The guy said nope this is what wewe have. then we went to the casino and was turned away at 4:20AM they we clise in a few mins so no one else will go in. We tried to tell them your sign in the elevator says 5AM but they would nit lets us go in. Over all this has to be the worst experiabce we have ever had i do not think we will ever go back here.
Genuine Expedia guest review
Other trip Mar 20, 2015
Robert
US
4.0 / 5Excellent
"One night stay at a good price"
Room was very nice. Found some floor trash near table that was missed but bathroom was very clean. Ate the buffet next morning convenient but just ok. Would stay again.
Genuine Expedia guest review
Other trip Mar 17, 2015
Ricky and Diana
US
4.0 / 5Excellent
"I enjoyed my stay and I will stay their again."
Lovely , Hotel staff was excellent and extremely accommodating with any and everything service that I needed.
Genuine Expedia guest review
Response by Harrah's Metropolis
Thank you for your feedback. We are pleased to hear that you received great customer service and we were able to accommodate your requests!
Other trip Mar 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
Great stay at a great price!
Genuine Hotels.com guest review
1 night romance trip Mar 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Getaway!"
The room was VERY SPACIOUS! We liked staying above the casino, where we could go and enjoy as we pleased. The restaurants downstairs were nice as well. The only complaint would be it was easy to hear people in the hallway from the room.
Genuine Hotels.com guest review
2 night romance trip Mar 9, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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