"great place to stay during weeknights"
beds are VERY comfortable. The service was nice. The con was I had to put down a cash deposit besides paying for my room. I got it back when I checked out but wasn't expecting that. There was no mentioned of the deposit when I booked.Genuine Hotels.com guest review
Great stop, friendly staff and luxurious bathtub big enough for a six foot man. We slept great! :)Genuine Hotels.com guest review
I enjoyed every asset of the hotel. My room was clean and comfortable, everything was well maintained, and the staff was friendly and helpful.Genuine Hotels.com guest review
"Another great time."
I love to stay at Harrah's. It is a beautiful hotel and is very clean and comfortable.Genuine Hotels.com guest review
This hotel was a great value! The rooms were good sized and clean. The price couldn't be beat! I will definitely stay here again and recommend to my friends.Genuine Hotels.com guest review
"About as good as it gets in the sticks"
I must say that if "Metropolis" were really anywhere near a population of people, then this would be a dump. But, it's in the middle of nowhere so it's about as good as it is going to get. Rooms are nice, but that's about it. The Ohio river smells like a sewer and the casino is a joke. If driving through, pull in here. If you can make it to Nashville […] or St Louis- keep on driving! Read moreGenuine Hotels.com guest review
Cleanliness and quietGenuine Hotels.com guest review
"BEST place to stay in the area"
Everything about this stay was great! The price is unbeatable, there is on site entertainment/gaming/restaurants. The rooms are very nice and updated.Genuine Hotels.com guest review
"Beautiful place to stay and play."
It was great, as always.Genuine Hotels.com guest review
Room was great as were the employees.Genuine Hotels.com guest review
The room was a fantastic price and very roomy. Aside from a few slight stains in the carpet the room was very good. Odd location in the middle of a small town, but for the price and quality of room, I'll likely stay there on future trips.Genuine Hotels.com guest review
"Poor and Uninterested Customer Service"
Customer service is very poor. Staff behind desk doesn't care if you are unhappy or something is wrong. At checkout, a woman (African American) asked how our stay was. I told her and her response was, "Sorry to hear that. It's that time of year and we're just busy. Hope to see you again soon." It was as if she didn't hear what I had to say and didn't […] care either. We will never go back there again and will let others know too. Read moreGenuine Hotels.com guest review
"Good but not perfect"
The pictures of this hotel showed the room came with a love seat. I booked a room at Harrahs because I assumed the room came with one for my son to sleep on while the 2 beds were in use. He ended up having to sleep on the bed and I slept on the floor. My only other complaint is that there was NO free continental breakfast. Everything was individually […] priced. Other than those 2 things, Everything was amazing. Read moreGenuine Hotels.com guest review
We stayed 2 nights and explored Paducah KY and Land between the Lakes. Our room was clean and bedding comfortable. Room quiet and efficient check in. Weekday rate was great value. Our room carpet need cleaning. It had pink stains(koolaid? ok that happens) but in the doorway it was just plain traffic dirty.Genuine Hotels.com guest review
wonderful one night stay over. Couldn't have been more pleased w/ the comfort,& cleanliness. Bonus was beautiful rooms.Genuine Hotels.com guest review
It's a little out of the way, but all in all, it was a good place to stay with clean rooms and reasonable priceGenuine Hotels.com guest review
"Giant Superman was a plus!"
The carpeting in the room and hallways is sorely in need of replacement. The rest of the room was great, as long as you didn't look at the floor! But, there was not a restaurant available for anyone under 21.Genuine Hotels.com guest review
Great deal for the night.Genuine Hotels.com guest review
Needed to unwind and found this on Hotels.com. Was a fabulous stay. From the valet who was amazing to the desk clerk, all was great! And the bed was like sleeping on a cloud. Definitely what I needed.Genuine Hotels.com guest review
"Had an awesome stay!"
The hotel was nice & beautiful, & the room was very nice. The staff (most of all the valet/doorman/bell hop guy) was awesome and attentive. He made it a top of the line experience for my family and I. We will definitely be back!Genuine Hotels.com guest review
"Great time had by all."
It was very enjoyable and we had a very nice time. (5 stars) Clean, comfortable, very friendly and accommodating staff, great place to stay.Genuine Hotels.com guest review
"Not worth the money"
Hotels.com rated this as a 4plus stars. I wouldn't stay there again. No accommodations were made, non smoking and crutches. I did not receive an email giving us a choice to stay without this. They stated that they didn't have to. Very disappointed with overall stay.Genuine Hotels.com guest review
"If you need wifi bring your own"
The place was exceptionally clean and neat. The wifi was terrible. Crawl more like it.Genuine Hotels.com guest review
"Antiquated needs to be moved to a town with restar"
I will go back to Biloxi and Tunica again, but not Metropolis, even if Superman shows up in person.Genuine Hotels.com guest review
"Good and bad..."
Couldn't get over the smell of the river this day, but that isn't the hotels fault. The lobby was nice, was cleaned. Hall ways started showing sign of stains etc. The room looked good other then the huge carpet stains. Bed was great and very comfortable. Bathrooms were very clean and the whole Harrahs gold look. I haven't been to this casino in like […] 2-3 years and the casino is a pit... It is horrible.. Dirty, smelly, boring, etc... Such a pit. Why I really gave this experience a 3. Read moreGenuine Hotels.com guest review
"Not as advertised"
Overall this hotel was a great value for the money when staying on a weeknight. However, the hotels.com site listed this room as having 2 Queen beds and that was not the case - this hotel does not have rooms with 2 Queen beds - they have 2 doubles. This can make a big difference to the sleeping comfort of guests.Genuine Hotels.com guest review
"location close to destination"
Very satisfiedGenuine Hotels.com guest review
"best place for the money"
I've stayed at 1000's of hotels this is the best for the moneyGenuine Hotels.com guest review
"Clean and comfortable"
I had a very nice stay here. The rooms were immaculate and very comfortable. Only complaint was that they only had analog cable rather than digital as well as no movie channels. Glad I had my tablet for Netflix! All in all, I would definitely stay there again.Genuine Hotels.com guest review
The hotel rooms were very nice! Especially for the amazing price we paid! The bed was super comfortable. Everyone we encountered - from check in to check out....went above & beyond to make us feel welcome! Would definitely recommend & stay again!Genuine Hotels.com guest review
"We enjoyed our stay...but"
I had requested a non smoking room but at check in was informed none were available. The room was clean and didn't reek but definitely had cigarette odor. The bed slept well, great shower with soft water and friendly staff were a plus. The casino was enjoyable and non smoking.Genuine Hotels.com guest review
"Stinky town, poor housekeeping, smoking rooms"
Harrah's does not guarantee a non-smoking room. That's ridiculous. We had to stay in a smoking room. It smelled faintly of smoke, so it was not unbearable but had we known of their policy, we would not have stayed there. There was a dirty washcloth hanging on the shower curtain rod, and short, curly, dark hairs in the tub (that weren't ours!) Our TV […] did not work on arrival but it was fixed withing an hour of calling about it. The room looked clean but needed a deep cleaning- baseboards and outlets were dusty, carpet corners too. Outside the hotel, the town stunk of low-tide and rotten fish, slugs and decay. The whole town! So gross! When I mentioned the dirty washcloth, the checkout clerk shrugged her shoulders and told me "Well, leave your review on Hotels.com or wherever you booked" Okay then, I am... Read moreGenuine Hotels.com guest review
Great room at a great priceGenuine Hotels.com guest review
Hotel is always comfortable! No info in room for how to access wifi, and hair on bathroom floor. Construction was not am issue in the evening with noise etc. overall a wonderful place to stay, and great sunset view of the river! being able to have your kids wake up to a giant superman less than a mile away...priceless!Genuine Hotels.com guest review
"Under construction + Asian carp die stink"
The hotel staff is always friendly and the manager listened to my complaints #1 Security is now very lax. Use to require a room key to enter the side door at night and operate the elevator. No longer required. Anyone can get in at all hours and onto all floors. #2 Asian carp are dying in the Ohio & are trapped underneath the casino barge ramp. The smell […] is sickening and widespread & the health department should close it down. #3 The restaurants are just off the stinking ramp. Don't go til October! #4 Casino access is all outside hotel now. Read moreGenuine Hotels.com guest review
"Harrahs in metropolis"
Room very nice for the $60 stay. Actually chose to drive up from Paducah to stay because better room/rate. Right on the river. Some revocation going on. 3 Restaurants over at the casino. Metropolis downtown was just a short distance away.Genuine Hotels.com guest review
"Best bed I ever slept in."
I loved how comfortable the bed was. The room was very high class. Huge bathroom. The staff was friendly. The restaurants could be better.Genuine Hotels.com guest review
I travel a bit for business, and I'd say for my price . This was one of the best hotels I've ever stayed at. Clean, big, and modern. I'm not a gambler, so I'm glad my room wasn't a gamble either.Genuine Hotels.com guest review
It was nice clean beds was great didn't what to get up. Good place if u can get a deal on it.Genuine Hotels.com guest review
They had a great rate and the room was very nice. There is no pool and limited eating options near by. If you need to stop in and stay for a night it is a great place.Genuine Hotels.com guest review
"Clean rooms, great staff"
We booked a room for cheap last minute at this Harrahs on our last family road trip. Hotel is not attached to the casino so no worries about noise, etc. We were pleasantly surprised by the hotel and the staff. This is not the W but At least I could fall asleep without itching at the phantom bed bugs that seem to haunt my dreams whenever I stay at lower […] end hotel. Rooms were clean, staff was very courteous. Our kids loved checking out the superman museum and statue before getting on the road in the morning. I would also mention that the residents if metropolis that we met were all super nice as well. A fun stop right off the highway on your next road trip. If you need a place to rack out for a few hours before getting back on the road, this is a nice alternative. If you like to gamble, even better. Read moreGenuine Hotels.com guest review
"dust and sight line"
they had not dusted the room for some time as the end tables were full of dust.you can not see the tv from the couch or chair as the doors of the cabinet were in the wayGenuine Hotels.com guest review
Don't want to. I said I don't want to. Do you want the survey or not?Genuine Expedia guest review
"Very nice room"
You don't expect such a nice room for such a low costGenuine Expedia guest review
Hotel staff pleasant and helpful. 2 buck Chuck is a riot and told us where to get the best burger in town. Clean room, spacious & comfortable. Casino staff was friendly. Everything was much nicer than we expected for the price. Only knock is that other than the Casino, there is not much to do in the surrounding area, sports bar & Superman museum & not […] much else. Read moreGenuine Hotels.com guest review
Super comfortable bed. Friendly staff. The breakfast buffet was awesome! It's several miles off the interstate, but easy to find. We didn't hit the casino because we needed to get home, but we do plan to go back.Genuine Hotels.com guest review
Close to the Interstate, great value for the cost, friendly staff, very cleanGenuine Hotels.com guest review
Great hotel for priceGenuine Hotels.com guest review
"room ok casino terrible"
this hotel is in my opinion a ritzed out run down hotel.the looks on expedia are very missleading.we got there thinking omg this is gonna be awesome and it was just the opposite.this hotel is very old and the whole building smells like smoke.We checked out the casino and it literally smelled like dead fish mixed with smoke.The bed in the room was the […] best thing it was very comfortable but that is it.We will never return to this place ever again.All the hallways leading to the rooms smell like smoke too.Very disappointed experience. Read moreGenuine Expedia guest review
Nice hotel, $40 dog fee.Genuine Hotels.com guest review
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