"Needs more attention to details"
A few slip ups with normal housekeeping & check in: Card key didn't work after lugging up luggage to room & had to wait in hallway as husband ran back down to desk to get another set. but desk clerk walked back up & opened door herself which was nice customer service. Had to ask for sheets for Pull out sofa bed. None were left in room, knowing it was […] a suite & 4 were to be using room. Breakfast in am would have been fine if staff kept upkeep on mess from guest. Tables were dirty 7 food needed to be cleaned up constantly & replenished. I had to stop staff for all of that. Read moreGenuine Hotels.com guest review
"I loved not having to go out to dinner"
I am a convert now to suite hotels. I love being able to make a microwave dinner, have a whole fridge to use and that there are foodstuffs to buy onsite so I don't have to worry about going out after I check in. The service was super friendly, and the shuttle was easy to use to get to my bus drop off. this hotel was exceptionally clean and comfortable. […] The cab was sent for me promptly when I needed it when the shuttle was busy. Read moreGenuine Hotels.com guest review
"Clean and well-maintained"
I only stayed for one night, but wish I could have stayed longer. Even my picky wife had nothing to complain about the hotel. We were talking about coming back with a bunch of friends. The room was clean and spacious. It's close to the highway (I95) but the immediate environment is quiet. It's not within walking distance to other businesses but the […] hotel provides shuttle service to take you around. Read moreGenuine Hotels.com guest review
We were extremely happy with this hotel...from check-in through check-out, our stay was flawless. Great breakfast, friendly staff and comfortable rooms. Need to drive downtown, but the parking lot there is only $1/hour.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Jenn, Thank you for choosing to stay with us during your recent visit to Portsmouth and for sharing your experience with us and with the Hotels.com community. We're happy to hear that our great breakfast, friendly staff, and comfortable accommodations provided you with a flawless stay. We value your business and hope you'll make us your home away from home in Portsmouth. Best, Joshua Smith, GM
"It was very close to all the down town attractions"
I very much enjoyed our stay. The staff was very friendly and the free breakfast and dinners were a great surprise, The courtesy van was wonderful to take you into town. would definitely stay there again.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Michol, Thank you for your recent stay with us and for the 5-star review on Hotels.com. We're pleased to hear that our friendly staff, complimentary breakfast and Mon-Thur dinners, and courtesy shuttle have earned us your 5-star recommendation to fellow travelers as well as your future business. We value your feedback and look forward to hosting your next visit. Best, Joshua Smith, GM
"Great weekend with the girls"
We had a great stay with friends. The only down side was our check-in. The hotel says check in is at 4pm. They didn't have a room available for us until 5pm which made it almost impossible to make our 5:30pm reservation for 12 girls after a beach day. It put a lot of stress on us getting ready and needing to shower after the beach. The upside- they […] took $60 off the balance. I would stay with Homewood suites again. Read moreGenuine Hotels.com guest review
"Nice rooms and great shuttle into town"
Nice studio suite with great little kitchen. The hotel is located within walking distance of cute downtown, but it is a bit of a hike. Even better is the shuttle which is really convenient.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Sara, Thank you for your recent stay with us and for taking the time to review your experience for Hotels.com. We're pleased to hear that our convenient location and complimentary shuttle have earned us your 5-star recommendation to fellow travelers. We value your business and hope you'll make us your home away from home in Portsmouth. Best, Joshua Smith, GM
Very accommodating! Staff friendly!Genuine Hotels.com guest review
Great location, friendly staff, and a great price for the area. Very comfortably fit our family of 4.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Kelly, Thank you for your recent stay with us and for the 5-star review on Hotels.com. We're pleased to hear that our great location, friendly staff, and competitive rates accommodated you and your family's needs and earned us your recommendation. We look forward to having you back! Best, Joshua Smith, GM
I thought that the hotel was great. The only down fall was that it was stated that the hotel was only 1 mile away from Downtown, but it was about three miles. One of the main reasons I wanted to stay there because it was close enough to Downtown to walk there.Genuine Hotels.com guest review
"comfortable and spacious with great breakfast"
We really liked the staff and the hotel room which was like an apartment with kitchen, couch and large room. Great full, hot breakfast and large outside patio and adequate workout space. Was about a 10 min drive to the old, tourist part of Portsmouth, so had to drive more than we wanted to, but they also have a shuttle if you have the time to wait for […] it. Read moreGenuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth David, Thank you for your recent stay with us and for the 5-star review on Hotels.com. We're pleased to hear that our spacious suites, attentive staff, hot breakfasts, large patio, and complimentary shuttle earned us your recommendation to the travel community. We look forward to having you back. Best, Joshua Smith, GM
"Perfect for a family"
We loved staying here. The room was clean, the pool, workout room (while not huge) were great amenities and the breakfast was enormous. We came with a 16mo and being able to shut the bedroom door (where his crib was) made all the difference because I could hang out with my wife, watch a movie and eat dinner while our son slept. It is a ten minute drive […] to downtown portsmouth, but totally worth it. Read moreGenuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Avi, Thank you for your recent stay with us and for the 5-star review on Hotels.com. We're pleased to hear that you and your family loved staying with us and that you enjoyed our great amenities, spacious accommodations, ample breakfast, and convenient location. We value your business and hope you'll make us your home away from home in Portsmouth. Best, Joshua Smith, GM
Very nice stay. free transportation in and around, free dinner for 2, free breakfast for 2, and the room was very very comfortable. we were pleased with our stay.Genuine Hotels.com guest review
"we'd stay again!"
We were intown to seeThe Cadillac Three@the thirsty moose tap pub. Got in for the great evening happening, got readyin the clean and generous room. Saw the fabulous show, had a quick nites sleep in wonderful beds, to wake early to a great breakfast before deep sea fishing. Great location.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Alicia, Thank you for choosing to stay with us during your recent visit to Portsmouth for a concert. We're happy to hear that you enjoyed our convenient location, spacious accommodations, and great breakfast. We value your 5-star recommendation and look forward to hosting you again. Best, Joshua Smith, GM
"Lots of perks"
We really enjoyed our stay here. Service was very friendly, room was great, but the real standout was the evening dinner service, which was much appreciated. It even included wine or beer with the meal along with a small salad bar. Would definitely stay here again.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Pat, Thank you for your recent stay with us and for taking the time to review your experience for Hotels.com. We're happy to hear that you enjoyed our friendly staff and dinner service. We appreciate your 5-star recommendation to the travel community and look forward to hosting you again. Best, Joshua Smith, GM
I enjoyed it, that I want to return.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Ivette, We're happy to hear that you enjoyed your recent visit and that you want to return; we want to host you! Thank you for your 5-star rating of our hotel and we look forward to seeing you again. Best, Joshua Smith, GM
"Happy with my stay"
When I walked into my room I was very impressed at the size, the cleanliness and the fact that it had a full kitchen. The only thing I didn't like was that there must have been a suite above me that had a jacuzzi because when it was turned on it vibrated throughout my living room. Which is bad planning on the builders. But besides that I loved the hotel […] and would return. Read moreGenuine Hotels.com guest review
"Not crazy about it"
The hotel did not impress me as the price charged was over what the quality was. Thee breakfast area was overrun and not repleneshed well, on the final morning of our stay we decided to just go elsewhere, it was too much of a hassle. The we found out the hotel had charged us a higher per night rate for a hotel that we had booked for less, even after […] showing the desk clerk our confirmation email it was an issue to get this resolved. Read moreGenuine Hotels.com guest review
Very clean, easy check in/out, good location and friendly front desk staff. I would definitely recommend this hotel.Genuine Hotels.com guest review
"Great place to stay!"
Four adults in one room ( parents and their 2 adult children) can mean very tight quarters. But this hotel suite was very roomy, well set up and made for a comfortable night's stay for everyone. Breakfast was excellent too!Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Guy, Thank you for your recent stay with us and for taking the time to review your experience for Hotels.com. We're pleased to hear that you and your family had a comfortable stay in our spacious suite and that you enjoyed our breakfast offerings as well. We value your 5-star rating and hope you'll visit us again soon. Best, Joshua Smith, GM
"Good all around value"
We enjoyed our stay at the Homewood Suites in Portsmouth. The suites were spacious with very good amenities - a full fridge and oven/stove and dishwasher, large living/dining area, and a door to close off the bedroom/bathroom area for when the kids went to bed. We also made full use of the swimming pool and the basketball court, both of which were in […] good condition. Saw some other folks using fire pits in an inner courtyard. The breakfast buffet was filling and had a good variety of decent food. We also used the hotel shuttle to get in and out of Portsmouth a couple of times. Service was friendly and helpful. Overall, we had a great experience. Only two negatives were that the hotel was located at the end of an office park, so nothing really to walk to, and you had to drive about 5-10 minutes (or take the shuttle) to get to Portsmouth (parking was very cheap - $1 to $1.50 per hour); and the hotel was undergoing some cosmetic renovations in the lobby/conference area when we arrived, so there was some minor disruption as a result of that work. Read moreGenuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Ethan, Thank you for your recent stay with us and for taking the time to write such a thorough review of your experience. We appreciate your patience during renovations; we're committed to keeping our facilities updated for our guests and apologize for any inconvenience caused by the work being done. We value your 5-star recommendation and hope you'll make us your home away from home in Portsmouth. Best, Joshua Smith, GM
"Graduation Weekend in New Hampshire"
The king size suite room was ready early and we were able to access the room at noon. This was wonderful. The king size bed was very comfortable and the bathroom was fine. The parkay floor in the kitchen was sticky. Otherwise the room was lovely.Genuine Expedia guest review
"Can't go wrong with Homewood Suites!"
As always, we loved our room. Loved the breakfast buffet. We were a bit disappointed by the construction going on. We weren't aware of it and it didn't ruin our stay but it did take away from the feeling of excitement of being in a hotel.Genuine Expedia guest review
Response by Homewood Suites by Hilton Portsmouth Thank you for your repeat patronage of our hotel and for the 5-star review of your recent stay with us. While we're happy to hear that you always enjoy your visits to our property, we sincerely apologize for the inconvenience caused by the renovations. We value your business and hope you'll visit us again soon. Best, Joshua Smith, GM
"Not the best experience I've ever had"
I've come to expect a lot from Hilton/ in my stays with them over the years, but this one missed the mark just a bit. My fiance and I booked a room for a friend's wedding in Portsmouth and enjoyed much of our stay. It was close enough to downtown without being in the center of things, they allowed him to check-in early, and the breakfast was actually […] pretty great! On the downside, I arrived back at the hotel around midnight after going out with the newlyweds for a post-reception drink. There was no parking to be found! I went to the front desk to ask for assistance and the clerk instructed me to move the wooden horses (the kind the police often use to block off a street or entrance) leftover from the construction workers to park in that spot. I can't understand how a hotel of this caliber wouldn't have adequate parking for its guests. Read moreGenuine Expedia guest review
Response by Homewood Suites by Hilton Portsmouth Melissa, Thank you for your recent stay with us and for offering valuable feedback. I sincerely apologize for the dissatisfying experience you had when looking for late-night parking. I will review your comments with our night auditor and use this as a training opportunity. Our guests are, of course, not expected to move anything themselves in order to park. I apologize for the parking shortage due to recent construction and for the mishandling of your request for assistance. I hope you'll accept my apology and give us another chance to demonstrate our commitment to providing you with an excellent stay. Sincerely, Joshua Smith, GM
"nice hotel, clean and service was great."
My daughter and I were checking out the area for her new job. She will be staying at this hotel for one month. The person in charge for this long stay was very helpful.Genuine Expedia guest review
The hotel was great even though they were in the middle of some renovations. We were disappointed in the breakfast though but I would stay again. The rooms were spacious and comfortableGenuine Hotels.com guest review
"Extraordinary attention to detail by staff."
Great place. Free breakfast and dinner buffet with wine and beer. Very clean and staff was friendly and efficient.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Monty, Thank you for your recent stay with us and for taking the time to review your stay for Hotels.com. We're pleased to hear that you were impressed by our attention to detail and our convenient amenities. We value your recommendation to the travel community and look forward to hosting your next visit to Portsmouth. Best, Joshua Smith, GM
"Nice hotel with great shuttle"
Free Shuttle takes you to downtown and nearby attractions. The kitchen sink leaks water to the cabinet below. Unfortunately the front desk did not send someone to address the problem after being informed by us. We simply refrained from using the kitchen sink. Housekeeping and front desk staff is helpful and friendly. We will definately stay at this […] hotel again! Read moreGenuine Expedia guest review
Easy to get to and close to what we were doing. Excellent value.Genuine Hotels.com guest review
The rooms were dated. The toilet ran all night and leaked. The bathroom floor was sticky. I am a Hilton Honors member but this was my first stay at this location in Portsmouth, there are many better hotels in the area.Genuine Expedia guest review
"great spot for young family"
wife and two boys, 3 and 5, had a great stay. they loved the pool and we loved the free shuttle into town. wish the beds weren't so soft...but that is pretty much the case with most hotels these days. breakfast was great and served in a nice sized dining area. front desk was very helpful and responsive. looking forward to staying there again.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Thank you for your recent stay with us and for the 5-star review on Hotels.com. We're happy to hear that you and your family took advantage of our convenient amenities and enjoyed your visit overall. We value your recommendation and look forward to hosting you again. Best, Joshua Smith, GM
"Close to shopping"
We had an enjoyable stay and would choose to stay there again.Genuine Expedia guest review
"Long weekend get away"
Everything we've come to expect,of Homewood Suites...great service, clean, comfortable accommodations, amentities you want for a long weekend, including pool and ability to cook in.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Portsmouth Suz, Thank you for your recent stay with us and for your loyal Homewood Suites patronage. I'm happy to hear that the customer service, accommodation, and amenities provided you with an enjoyable long-weekend getaway. We hope to host your next visit to Portsmouth. Best, Joshua Smith, GM
"Always a pleasure to stay"
Staff friendly, always willing to help or advise about area.Genuine Expedia guest review
Response by Homewood Suites by Hilton Portsmouth Gloria, Thank you for your return patronage. I'm happy to hear that you always consider it a pleasure to stay with us. Thank you for your feedback: I will pass your compliments along to the rest of the staff and look into the room temp controls. We look forward to hosting your next visit! Best, Joshua Smith, GM
"Nice hotel, we loved all the food and drinks"
The overall experience was positive.Genuine Expedia guest review
"Good weekend breakfast"
Donuts were delicious! Good coffee 24 hrs a day!Genuine Hotels.com guest review
"Love the free shuttle"
Very convenient, especially during a snowstorm. Staff was great and even helped dig out our car.Genuine Hotels.com guest review
"close to events for christmas holidays"
Stay was outstanding. close to downtown. breakfast was good but not managed well. Attendent seemed to be overwhelmed and did not replenish continental breakfast offerings quickly enough. Offerings were not hot/warm or not replenished. Left medicine bottle behind. Called front desk. Identified me as recipient. FedEx bottle to me within 24 hours. Fantastic […] customer service. 10 stars!!!!!!!!!!!!!!!!!!!!!!!!!!!! Read moreGenuine Hotels.com guest review
Very nice hotel, clean and the staff is very helpful.Genuine Hotels.com guest review
"Very Homey Stay"
Excellent stay! Would definitely stay again.Genuine Hotels.com guest review
Great value for money, large comfortable room, excellent breakfast included. Everything you want a hotel to be.Genuine Hotels.com guest review
"Family wedding in Portsmouth!"
Eight members of our family stayed at Homewood Suites by Hilton Portsmouth to attend a family wedding. The hotel is immaculate and comfortable. Every staff member was friendly and helpful. We were greeted every morning by one of the managers and told if we needed anything to please ask. The breakfasts were great. Every morning there were scrambled eggs […] and/or egg casserole, bacon/sausage, fruit, juice, cereal, waffles, bagels, sweet roles, toast and endless pots of coffee. Monday thru Thursday a dinner with wine or beer is served that is included in price of hotel. The dinners weren't fancy but were filling and convenient for families just arriving too tired to go out. There is an spotless laundry room on the second floor that we used twice during our visit. You can buy small boxes of laundry detergent, frozen dinners, ice cream, candy and other necessities in the small store next to reception area. The lighted firepits were a special touch after dinner. Use of the shuttle is absolutely fantastic. The shuttle took all eight of us to the wedding then picked us up after the service. It couldn't have worked out better. We didn't have to worry about finding a parking space and all eight of us were able to travel together! I highly recommend staying at Homewood Suites in Portland if you are planning a visit. We intend to go back to Portsmouth and will stay at Homewood Suites! Read moreGenuine Expedia guest review
Warm and cozy and the breakfast was well done.Genuine Expedia guest review
"Perfect room for 2, a bit small for 4-5"
The hotel is super clean, the swimming pool and fitness center are really great. The grocey center is really useful. The breakfast is very good, the room gets rapidly crowded and you may have to wait for a spot though. The suite is well furnished, only complaint the kitchen is missing few things when you want to really cook or if you're more than 2. […] They give you some dish washer soap, very useful! We were 2 adults + 3 kids, it was a short stay so it was ok. I would go there again, but I would try to get a larger room if any available. Read moreGenuine Hotels.com guest review
"Clean, Happy, Nice"
Clean pool (a must for the kiddos) and a nice outdoor patio with firepit (nice on a chilly night) and a great little tennis/basketball court (which the pool-loving kiddos also loved). Shop inside hotel has limited (but nice) selection of wine and beer. Staff was really nice. Next time we go to Portsmouth, we would go back...Genuine Hotels.com guest review
Excellent hotel. Great service. Clean & comfortable. A big change from the hotel we stayed in over the weekend. I'd stay there again anytime. Wish all hotels were as nice...Genuine Expedia guest review
"great service and super ammenities"
I booked that last room there- a smoking room and I am not a smoker. I called the front desk immediately to see if they could change. They were very responsive and put me on a cancellation list. Since there was no cancellation they cleaned my room twice, aired it out, sprayed it with neutralizing spray and went out of their way to make it more enjoyable […] for me. I had no problem. The breakfast was wonderful and the free shuttle to downtown was fantastic- don't even try to park in Portsmouth on a busy weekend. The room had a good kitchen and a grocery store was one block away so I didn't have to eat out every meal. All the staff I encountered were friendly and made sure my stay was great. Even though the hotel was booked, it was very quiet. Read moreGenuine Hotels.com guest review
"close to work"
great staff, great location, free shuttle is a big plusGenuine Expedia guest review
We drove up from Boston (about 1 hour away) for the night and had a great stay! The entire staff was very friendly and attentive from the Front Desk greeting us as soon as we walked in, the housekeeper in hall saying hello and the breakfast attendant. Nice quite location but easily driveable to everything and the hwy (could walk to a grocery store down […] the street). Read moreGenuine Expedia guest review
"Just What we Expected"
Clean spacious room, friendly staff, convenient location and a nice rate! Just what we were looking for at the last minute.Genuine Hotels.com guest review
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