The Raintree Hotel, St. Mary's - Chennai (Madras)

I find Chennai a difficult city to visit; it's too hot and humid, traffic is a nightmare, and there aren't a great many things to do or see that appeal to me. That said, the staff of the Raintree Hotel on St. Mary's went above and beyond to make my stay a comfortable one. They were extremely courteous, friendly, and were quick to respond to my requests. […] The 'Above Sea Level' restaurant has wonderful food and the high quality staff I've come to expect from this Raintree Hotel. The complimentary breakfast was fantastic. The room was extremely clean, the housekeeping staff were great, the laundry service was wonderful. I also took advantage of the business center on the second floor. Read more

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Genuine Hotels.com guest review

The stay was fantastic. I was attended to in every possible manner with courteous service and smile. Every staff member was just fantabulous in doing his/her duty and going beyond. For me it was a 'home away from home' and I loved it and will always go back to the same while in Chennai. Thanks Rain Tree. I will be back!

Genuine Hotels.com guest review

Had a very comfortable stay! But a very sticky Check-in and a check-out policy!

Genuine Expedia guest review

We stayed here for 8 days and enjoyed every minute of it. Great staff. Beautiful pool. Wonderful meals.

Genuine Hotels.com guest review

Overall, I had a good experience. Staff was friendly, and courteous. restaurants in the hotel were ok. The gym was average. Rooms are modern and well appointed, but I had a little trouble with the TV. However, the hotel staff during late hours is definitely a notch below their prime daytime staff and the typical Indian red tape and inefficiencies showed […] up, despite obtaining and clearing my bills ahead of time to make my checkout smooth, the checkout process was delayed and inefficient and what in many hotels would have been no more than 2-3 mins took 15 minutes as they had to verify, get approval (god know for what), and so delayed my leaving for the airport for at least 15 mins, until I got impatient, and demand my receipt and change back from settling the bill. Read more

Genuine Hotels.com guest review

A fairly high-end hotel for a good price, but if you need a taxi, the hotel offers expensive service. This may be the same for other hotels in Chennai, though. For the rest, highly recommended. Great staff.

Genuine Hotels.com guest review

My stay was Excellent . I always recommend this hotel to others. The only issue was the room service guys use to stare towards us while serving us with the food. They have to be educated.Other than that Excellent hotel to stay.

Genuine Hotels.com guest review

Very nice hotel and offers good selection of food. Only complaint is my cusotmer arranged to have them pick me up at the airport 4 AM and they didn't. I found a driver for another Raintree Hotel who agreed to help me out. I tipped him nicely to cover the expense. My cusotmer complained about hte pickup service and manager agreed to not charge for picking […] me up. When I checked out they charged me any way. This left a bad taste....for wanting to come back. Will check out nearby Sheraton nextime. Read more

Genuine Hotels.com guest review

I have been a frequent guest at the Raintree St. Mary's since 2007, averaging over 75 nights every year. I continue to return due to the incredible service, and the cleanliness and comfort they provide. This is a great business hotel. The staff is always willing to help, and are good at what they do. If they would marginally improve their food quality, […] expand their gym, and reopen the Lobby bar, I will probably seriously consider moving in! Read more

Genuine Expedia guest review

The Raintree St. Mary's was a nice hotel, as expected. The Expedia description was accurate. Clean and a good value. Very pretty rooftop bar/dining facility.

Genuine Expedia guest review

The staff could not have been kinder. My only complaint was that the room had a moldy smell. Other Than that the hotel was very nice. The food was good and the service was excellent.

Genuine Expedia guest review

This is a very nice hotel that is in an outstanding location. There are many good restaurants within walking distance and the nicest parts of the city are all within a few minutes drive. The hotel has recently seen a mild decline in quality of service and maintenance but it still compares well to most hotels in the city.

Genuine Hotels.com guest review

Excellent hotel with great service. Very nice facilities, food very nice, especially the roof top. Gym is a little small with only two treadmills, one bike and weights. Staff are very keen to please. Certainly recommended. Hotel can do an airport pick up which is also very good if you have not been to Chennai before.

Genuine Hotels.com guest review

Perfect service and a very pleasant hotel.

Genuine Hotels.com guest review

Excellent Staff, very good value (two meals a day included in nightly tarriff), location seemed fine. Food great. Hotel slightly tired but made up for by being in a quiet location. A boarderline '5 star' hotel but probably as good as any hotel in Chennai. Would be more than happy to stay there again.

Genuine Expedia guest review

Brilliant hotel in great location, well maintained and good facilities. It has an onsite pool, gym, nightclub, and 3 restaurants, all of which were great. Food was very good for both breakfast and dinner.

Genuine Expedia guest review

this is a great place to stay. the rooms are neat, clean and spacious for two people. the food is very good. the staff is just outstanding - from the doorstaff to front desk to restaurant and house keeping. i have been at this place multiple times and will keep going back.

Genuine Expedia guest review

The Raintree St. Marys, Chennai is an excellent place to stay. Location is great and there is shopping nearby. The hotel staff are exceptional and will do everything to keep the customer happy. Food is great and so is the ambience. They had arranged 3 parties for New Year's eve and it seemed to be really popular since a lot of people were at the hotel […] for the events. We did not have time to go for it since we were visiting family. Read more

Genuine Expedia guest review

Service and food really good. Staff courteous and always helpful. Quiet neighborhood.

Genuine Hotels.com guest review

Comfortable and Modern hotel, Good Restaurant, Good Buffet Breakfast & Dinner spread...

Genuine Expedia guest review

I had booked a double occupancy twin bed room. It had only one arm chair. The bathroom is also very small and equipped for one person only.

Genuine Hotels.com guest review

I have made the Raintree my default hotel for the semi-regular visits I make to Chennai. It is well organised, clean, convenient and has great staff. The evening buffet in the Rainbow restaurant is great for both quality and value if you like Indian food.

Genuine Hotels.com guest review

I stayed at the Raintree Hotel for four days on a return visit to Chennai. I found the staff friendly, helpful and nothing seemed too much trouble. The food and service in the restaurants was always excellent. I was able to arrange a taxi in order to find my way round the city and I found this service also excellent and enjoyable. In fact I can't praise […] the hotel enough and would gladly return. If you go it is well worth eating on the terrace where there is a wonderful view over the city. Read more

Genuine Expedia guest review

The hotel was as expected ..an oasis of calm in a busy town. It was modern and comfortable. The staff was very kind, helpful and attentive. Our particular Thanks to the Duty Manager, a lady who is a mine of information. Highly recommended.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Das Hotel war für meinen 48-stündigen Aufenthalt in Chennai und Umgebung (u.a. Besuch Marmallapuram) ideal. Das Hotel ist top in Schuss, erstklassig ausgestattet und ruhig. Das Personal ist sehr aufmerksam, extrem hilfsbereit und unterstützt sofort ! Das Frühstücksbuffet ist exzellent. Zu empfehlen ist auch das Dinner-buffet abends mit sehr vielen Köstlichkeiten. […] Die direkte Umgebung ist, z.B. für einen Spaziergang, nicht besonders geeignet (man muss in irgendeiner Form ein Fahrzeug nutzen), liegt aber gut zwischen Flughafen und Stadtmitte. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Zimmer sind zwar klein,aber bieten alles was man braucht. Pool ist auf dem rooftop-sehr schön,aber leider nur bis 18 bzw.19 Uhr zu nutzen,da dann das outdoor restaurant den Platz benötigt. In der Nähe Supermarkt und nettes Cafe. In der Havannah Bar gibt es eine happy hour. Das Frühstücksbuffet ist sehr ansprechend,Personal sehr nett, der Raum nicht […] ganz so gemütlich. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Sehr schönes Hotel mit super Service. Kann man uneingeschränkt weiterempfehlen. Einfach perfekt.

Genuine Expedia guest review

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Genuine Hotels.com guest review