"Excellent staff!, So Cean! Thank you!"
Although the hotel was a little further out of town than we first thought, we eventually found it and your staff were so very accommodating (issuing me with plasters on arrival to help with my blister)! The room was excellently clean and comfortable (my only problem was i couldn't get comfy on the pillows, but that is just my personal prefference). […] We eat in the restaurant and the food there was excellent too! All in all we had a very nice stay, thank you. Read moreGenuine Hotels.com guest review
"Great value for money Hotel"
An excellent hotel at an excellent price (overnight stay on the way to Snowdon).Genuine Expedia guest review
"great hotel for all occasions"
great place lovely and clean plesent staff to be honest can't fault them one bit 10 out of 10Genuine Expedia guest review
It was an excellent stay, the hotel was clean and the room was spacious and had everything needed for a comfirtable stay.Genuine Hotels.com guest review
"Good Accomadation at reasonable prices"
The holiday inn express had a good sized room, the hortel was clean and staff helpful.The cleanliness of the room was very good and it was a comfortable room to spend an evening. Recommended.Genuine Hotels.com guest review
"Good for a overnight stay"
Clean, smart hotel located just of the main road but out of town.Genuine Expedia guest review
"Not child friendly"
Room was clean and comfy, no bath though. No garden or childrens area, anything to occupy them, and some staff not friendly towards children.Small meals but otherwise ok, Right out off town but easy to get to but theres nothing near by, at all.Genuine Hotels.com guest review
"Don't expect a smile from reception"
The Reception staff were difficult to say the least and made our arrival uncomfortable. Eyes were rolled and lots of 'huffs' and 'puffs' were made by two different members of staff on separate occasions when asked a simple requests.They seemed not be enjoying their jobs and one lady appeared very stressed at having to the usual task of checking people […] in. Basic customer service training would have enabled the staff members to have dealt with us with a friendly welcoming attitude, if it has been given, I would suggest that they are working in the wrong industry. The hotel was nice and comfortable, but our room had a large part of the wallpaper missing where the bed had been moved and I wouldn't eat at the restaurant. Ok for a cheap and cheerful stop over. Read moreGenuine Expedia guest review
Good Hotel and the service was excellent however it is in an industrial park and you need a car/taxi to get to the hotel. About 15 mins to downtown Shrewsbury.Genuine Hotels.com guest review
"Out of town location, clean and comfortable"
Friendly reception staff on arrival and was able to check in early, which was appreciated. The hotel is modern and very clean in an out of town soulless business park location. However getting into wonderful Shrewsbury is cheap enough by taxi. The breakfast was very nice the hot selection being scrambled egg, sausage and beans plus toast. I found the […] rooms to be extremely comfortable and well maintained. Only fault was the shower which was luke warm in the morning, which was a bit disappointing, but invigorating! Read moreGenuine Hotels.com guest review
"Only go if you have a car"
The hotel is very well maintained, rooms are spacious and very comfortable. Breakfast is OK with a variety of cereals, toasts and yogurt. Dinner is a problem as there are only a few frozen meal options, specially because the hotel is in a business park outside the city. Do not go without a car or you will be completely dependant on taxis and it can […] be very expensive. Read moreGenuine Hotels.com guest review
"Good Location - Limited breakfast"
As vegans we expect breakfasts to be bad - and this didn't surprise us at all. No provision seemed to be made for those with dietary requirements - not even soya milk!Genuine Hotels.com guest review
Everything was fine except the toaster at breakfast. Bread through once just provided hot bread but twice rather burnt toast. Thin sliced bread not good for toast anyway. Otherwise the hotel was fine. Staff were very friendly.Genuine Expedia guest review
"Lovely room, breakfast adequate."
Nice spacious room with lovely power shower (no bath). We had a comfortable, quiet night, but sound insulation could be a problem if noisy inconsiderate guests had been staying. Used Meole Brace park and ride 5mins drive away to spend the day in Shrewsbury. Ate at 'The Old Hall' Dorrington the evening before, had their all you can eat buffet meal which […] we thoroughly enjoyed 10-15 mins drive. Breakfast not special but perfectly adequate. Ask for tokens at reception for barrier before driving out of carpark. Read moreGenuine Hotels.com guest review
"Cold but acceptable"
Excellent staff who responded quickly to our request for an additional room heater because the room was so cold. Shame that they had to work so hard to overcome some basic comfort planningGenuine Expedia guest review
"Good and clean hotel"
Comfortable, nice and clean room. excellent for the price.Genuine Hotels.com guest review
This was our first stay at a Holiday Inn express and we were very impressed. The price was that of a budget hotel but the size, comfort and cleanliness of the room was that of a much superior hotel. We've stayed in hotel rooms that were double the price and not as comfortable and spacious.The staff were all very friendly and helpful. There was no noise […] in the evening and we enjoyed two restful night sleeps.Will return to this hotel and would not hesitate to recommend it. Read moreGenuine Hotels.com guest review
"Perfect place for an overnight stop"
I was going to a concert at Theatre Severn so just wanted somewhere to wash, change, sleep and have breakfast. The Holiday Inn Express fitted the bill perfectly. Yes, the hot breakfast didn't comprise of a great deal, basically sausage, scrambled egg and beans but you could have as much as you wanted and there was plenty of the usual stuff, cereals, […] toasts, fruit, pastries, drinks so it was well worth the money. Room had everything you needed, hairdryer, iron/board, towels, shampoo, conditioner & bodywash etc so again very good value. Taxi's into town also cheaper than I expected so all in all a very happy customer. Read moreGenuine Expedia guest review
For the price, Holiday Inn never disappoints compared to its competitors. The hotel was clean, rooms very comfortable and a good breakfast included.Genuine Hotels.com guest review
"Good standard of accommodation"
overnight stay - room clean, comfortable and good size, Convenient location if travelling on but is out of the town, so need to drive/cab from hereGenuine Hotels.com guest review
When I booked the room, I had checked that the hotel had free fast speed internet access.When I was there, we were told that there was no internet. We could not change the hotel at the last hour late into the night. Therefore we stayed and suffered inconveninece. 2. The hotel should have made alternative arrangements for us. It would not have costed […] them much. Read moreGenuine Expedia guest review
"Good place to stay"
We were very happy with our stay and felt it was excellent value.Genuine Expedia guest review
"very dog friendly hotel"
really nice stay and would go back againGenuine Hotels.com guest review
"A good stop over."
Good, reasonably priced hotel. We've stayed several times. Large room.Genuine Expedia guest review
"Good basic hotel"
Good hotel - good location. Breakfast plentiful. Wifi slow but ok for email.Genuine Hotels.com guest review
The hotel was great, it looked really fresh. The room was quite spacious, had a big bed, nice bathroom with a shower cabin. The towels and bed linen looked new. Also the room was equipped with a hair dryer, iron+board, A/C. Overall, our room left a very nice impression. Breakfast was good, did not expect such variety. The only negative thing about the […] hotel is it's location, which would probably be good for people travelling by car. The hotel is situated in a deserted (during our stay) business park and is around 50 min away from Shrewsbury (on foot). Read moreGenuine Hotels.com guest review
"Very pleased with this hotel"
The room itself was fine. It was clean, bed was comfy and the shower was great. It had a gym which I was really pleased about, it was easy to find and breakfast was good. Staff were friendly and courteous so I'd definitely recommend.Genuine Hotels.com guest review
"Comfortable room for the night"
We had a great stay at this hotel before a friend's wedding. Had an issue with water running cold in the sink taps but shower temperature was fine and room very comfortable. The hotel is a bit out of the way so not that easy to get into town without a car or taxi.Genuine Expedia guest review
"Good place to stay"
Very clean throughout. Our bed was a bit too soft for our liking leading to a stiff back in the morning. Breakfast was OK, with the plates, cutlery, gleaming clean which is a nice change. Just a £4.80 cab ride into town. Lovely and quiet whereas I think the town centre places would be noisy.Genuine Expedia guest review
Considering the price of the rooms, we were very surprised at the standard of the hotel - room was large and clean, bed was comfortable, shower was superb - all in all, we could not have asked for more if we had paid double the price! Our Sat Nav struggled to find the hotel, and it did seem a bizarre place to have a hotel, but it worked overall.Genuine Hotels.com guest review
Enjoyable but slightly disappointed with the cleanliness of the room, particularly the shower, which had long dark hairs in the shower tray. Otherwise an enjoyable stay with friendly staff.Genuine Hotels.com guest review
"Was meant To be Refreshing ( NOT ) !"
Hotel's firts day was brilliant. Everything was sparkly, till the next day! Alas, I didnt realise that, you had to ask for sheets / beddings to be changed , if you were a guest for more than a day. REALLY ! Any one with common sence would change guest's beddings everymorning, surely. Just be warned that, ask for that at the reception desk.......every […] single morning , if you are staying for more than aday. Another thing, breakfast needs to have a variation, just to make it a little special for those long time stayers. Read moreGenuine Hotels.com guest review
"Good value hotel for 4, with FREE breakfast"
Quite easy to find, lots of free parking. Big enough room for 2 adults and 2 kids (in fact adults slept on the 'smaller' beds whilst kids had huge double bed). Lovely breakfast - we had a good selection both hot and cold, which the staff kept topping up. You shouldn't go hungry (and can definitely get your money's worth). Potentially slight issue with […] number of chairs and tables, but we didn't have a problem. Nice outside picnic/overspill area for the warmer months. Read moreGenuine Expedia guest review
"wonderful for the sightseeing we had planned"
The venue and the principle of your hotels are fantastic. Your staff were warm and friendly and the convenience for our chosen location was ideal, the parking was good, in fact no faults until we come to cleanliness. We were told if we did not think the room was clean we would not be charged, however did not want to cause problems but do appreciate […] the opportunity to let you know. The whole hotel is desperately in need of a good housekeeper. Our shower cubicle was awful (I did not use, my husband did) but the whole place, the doors the ledges etc etc etc let the hotel down. I was upset for the management as obviously someone is not doing there job properly. I employed up to 80 people for many years and it appeared to me that the hotel was lacking the person at the top to take charge (unless their standards are being met) in that case it is the wrong person. Thank you for the opportunity to speak, such a pity as it would have been a stay of excellen value without this accumulating dirt problem (germs thrive in those conditions). Read moreGenuine Hotels.com guest review
"LOATED HANDY FOR TRAVELLING TO IRONBRIDGE."
FRIENDLY STAFF,VERY CLEAN.Genuine Hotels.com guest review
"Business only not ideal for holiday break"
Disappointed where hotel was situated it was at least double the mileage claimed in the details on the internet. Was an unnecessary expense having to take taxis into Shrewsbury the two evenings. Overall gave the impression of a budget hotel.Food served for breakfast was lacking in taste and I feel for the price charged there should have been biscuits […] to accompany the tea and coffee in the room. Read moreGenuine Expedia guest review
This hotel was perfect for what we wanted...a bed to sleep in after a friend's wedding a good breakfast the next day and that's exactly what we got! The location was a little strange in the middle of a business park so wouldn't be ideal to explore the beautiful town of Shrewsbury. However, the staff were friendly and very helpful finding us a room when […] we wanted to check in early ready for the wedding. The rooms were clean and spacious with everything you could want or need. Breakfast was delicious with plenty of choice :-) overall we couldn't have asked for more! Read moreGenuine Hotels.com guest review
Its fine for a night's stay, no major complaints There is nothing more to say reallyGenuine Expedia guest review
"Nice hotel staff could be friendlier"
The hotel itself is nice, breakfast was lovely and rooms were clean and Modern. Only improvement I think they should work on is the staff being friendlier, more attentive and helpful. Things like walking off in the middle of a conversation without any explanation, being rude at the bar because I asked for a sweet white wine and he said he doesnt drink […] wine so how would he know which ones are sweet....let me think... you work behind a bar. ITS YOUR JOB! Also a smile here and there wouldnt go a miss. Read moreGenuine Hotels.com guest review
The hotel is very good and very comfortable my only small complaint is the food isnt that great but if you just want something basic it is sufficient.Genuine Expedia guest review
Very clean and comfortable. Wide choice of food and drink for breakfast. Staff were very nice. Would definitley visit again.Genuine Hotels.com guest review
"Good place for overnight stop if just passing thru"
Great place to stay if you are passing through as easy to get on and off main highways. Very difficult to find as signage faces away from the direction you approach from. Breakfast was excellent. Good size of rooms.Genuine Expedia guest review
"Fab Hotel but difficult to find"
Had a wonderful stay, Rooms spacious and clean, Staff helpful. Was difficult to find but not far from Shrewsbury about 10 mins. I fully recommend hotel and would definitely returnGenuine Hotels.com guest review
"very convenient and friendly"
I had a very pleasant stay and will use the hotel again on my next visitGenuine Hotels.com guest review
Very good service staff pleasant. Will stay again when in area.Genuine Hotels.com guest review
Lovely room, big, comfortable, quiet. Good location and parking. Helpful staff.Genuine Hotels.com guest review
Stayed overnight with my son between tennis competitions. Ideally located close to M54/A5 and tennis club in Shrewsbury. Previous night stayed at a Travelodge in comparison this was luxury. Situated on a small business park just off the A49, 2 miles from Shrewsbury it was easy to find and offered the amenities and rooms of a much higher priced hotel. […] If this is Hilton's budget type hotel aimed at travellers then it gets a big thumbs up. Staff very friendly and attentive, comfortable lounge, ample free car parking. Rooms are on the spacious side, well appointed and very comfortable. Only down side but didn't present us with too much of a problem was the free wi-fi was not working during our stay. Overall would recommend and return. Read moreGenuine Hotels.com guest review
"Easy to get to, Staff very helpful and polite :-)"
Ideal Place to stay on the outskirts of Shrewsbury. Stayed here for one night as a wedding was nearby. Easy to get to, staff very helpful and polite, would stay again if around the area. Only down fall, not enough tables for breakfast. Overall a good stay :-)Genuine Hotels.com guest review
"great value hotel"
an excellent hotel at a superb price in a very quiet out of town location.Genuine Expedia guest review
"Appreciated free WiFi/free parking/free breakfast"
Comfortable and enjoyable , apart from having no hairdryer in the bedroom.Genuine Hotels.com guest review
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