Only real negatives were. Pool was FREEZING cold. And its 30 min from downtown Indy. :(Genuine Hotels.com guest review
"Poorly managed hotel"
Overall this hotel is clean and in an ok location but it is run terribly. I stayed there for a week and rarely was anyone at the front desk. The clerk was either outside smoking or nowhere to be found. Another thing that bugged me was that the only door that worked was the front door. My room was at the end of the hotel but instead of parking by the […] door and walking right in I had to park out front and go through the lobby. The breakfast was pretty sketchy, it looked like day old eggs. The best example as poor management was on my first day I came back to my room and it hadn't been serviced. I went to the front desk, nobody there, so left for dinner. I called several times and finally someone answered. I asked them if they were going to clean my room and they asked me if I wanted someone too. I guess they only clean your room if you ask? That just doesn't sound legit sounds like lazy. Read moreGenuine Hotels.com guest review
It's clean. Utterly basic, stiff bed, cruddy tv, and little space. If you're just needing to flop down for a night, you can be sure it'll be clean, and that's most of the battle, isn't it? Basic, non-smoking.Genuine Hotels.com guest review
This was ok for one night . The hotel could use updating.Genuine Hotels.com guest review
"Nice reasonably prices hotel for family or travel"
The hotel staff was friendly, the rooms were nice and the location was good. And the price was very reasonable. I would highly recommend this hotel.Genuine Expedia guest review
i am happy with it and thanks so much i pleasing.....Genuine Expedia guest review
"Wonderful hotel especially for the price"
The price was so reasonable I thought it was too good to be true, but it was really good. The staff was friendly and the house keepers were wonderful. The breakfast buffet was great! The front staff was on top of everything especailly the breakfast buffet. I'm already planning my next stay there.Genuine Hotels.com guest review
"close to family"
excellentGenuine Hotels.com guest review
"An "ok" hotel"
This hotel was clean and met our needs. Although there were some things that just seemed off. We had a large King room. When we walked it, there was no other furniture in the room - just the bed, TV and bathroom. It made the room feel cold. A few other things just made us feel uncomfortable such as the bathroom door not latching and a creepy elevator. […] The bed was good and I guess that's all the really matters. Read moreGenuine Hotels.com guest review
"Old and Tired"
The hotel feels old. I thought it was clean-ish, but I can tell no one has stayed in the room we were in for a long time. I was afraid to put my bag on the carpet....Genuine Hotels.com guest review
"in town for the Indianapolis marathon"
The hotel was poorly built. Our bathroom door wouldn't latch to stay closed.The floor shook real bad. Our main door wouldn't dead bolt unless you lifted and forced it. Someone who worked there kept sticking a rock in the outside door so the door wouldn't lock. The staff acted like we were bothering them we were greeted with Do you need something?. The […] staff didn't like us sitting in the lobby they turned the TV to face them. Went down to breakfast twice everything gone never refilled. When we checked out the guy at the desk sad what?. Then he said wait he was busy on the internet. Overall the worst hotel we ever stayed in. Read moreGenuine Hotels.com guest review
"very nice room"
I thought the beds were comfortable and pillows were very fluffy. I think they were new. The breakfast was big and tasted good. Our room was missing the remote but I called the office and they had one at our room in about 2 minutes.Genuine Hotels.com guest review
Good location; a little noisy but nothing major. Good price and good breakfast.Genuine Hotels.com guest review
Good!!Genuine Hotels.com guest review
"Okay hotel for travelers"
Not a 3.5, for sure! How about a 2.5 star rating....Genuine Expedia guest review
"New Building, Nice area"
I was surprised at how nice this hotel was for the price.Genuine Hotels.com guest review
"Good value at economy price"
Very clean & good noise control, reasonable accommodations for the price, breakfast buffet was okay (not a strong point for this hotel). Staff were efficient and courteous,Genuine Expedia guest review
Friendly staff. The room was clean and comfortableGenuine Hotels.com guest review
Ck in girl was not very friendy at all. She was informative BUT just. Never smiled. Just not friendly is all. Also w/ a hotel of that size and only having 1 ice machine. Which was broken was a surprise! Basically we just needed a place to sleep. In order to take care of some family business and that is what we gotGenuine Hotels.com guest review
Employees could be nicerGenuine Hotels.com guest review
Great stay. Rooms begin cleaned daily was an issue. They "missed" us a couple of days and didn't always vacuum the floor. The reason why i gave the room a 2 for comfort was only ONE chair for 3 people! and it was a desk chair....Great breakfast!Genuine Hotels.com guest review
"One man's visit"
I was very appreciative of the friendly and helpful staff members. I dealt with two individuals, one in particular who was on duty when I arrived later in the evening. This young gentleman graciously welcomed me and was attentive to the fact that I was from out of town. As well, the morning staff were prompt and attentive to any questions or needs. […] I am likely to stay with you again should my work bring me back for similar reasons. Read moreGenuine Hotels.com guest review
"Decent Hotel Decent Price"
It was fine, it wasn't very close to where we were going but it was available during the convention in town. There was a very noticeable and very disgusting vomit stain on the floor in the room, and it looked like little had been done to clean it up or remove the stain. The air conditioner in the room was also inadequate, and would shut off as soon […] as the air around it was the temperature on the thermostat. As a result the room was quite hot. Read moreGenuine Hotels.com guest review
service and information at this hotel wasn't the best but its a fine clean place with 90's decor remodel. Its clean. Its rates are reasonable. still had the old fashioned tv but definitely not ridiculously out of date.Genuine Hotels.com guest review
I enjoyed my stay at Comfort Inn. The room was very comfortable, and cleanGenuine Hotels.com guest review
"Boo to the partyers!"
Unfortunately, there was a family reunion group in the hotel, and most of the after hours festivities occurred the the room next door to mine. I had to call down to the front dest both nights to have the clerk ask the party to calm down at 1;00am. I also had to keep my thermostat on 64 degrees to keep the fan blowing to drown out the partying noise. […] And when they all congregated outside to smoke, they were loud and obnoxious outside my window. It probably was one of the worst stays I have ever experienced. this is nothing to take away from the hotel and its amenities; I just had poor timing... Read moreGenuine Expedia guest review
The hotel was ok. The rate was good and our room was adequate. Breakfast was good and the showerhead was really nice. However, we were surprised at how cold the pool was. My son swam, but not for long, and it was too cold for me to even get in.Genuine Hotels.com guest review
"High Class with a low cost!"
Indoor pool area was a blast for my kids and my wife and I were stunned by the Complimentary Breakfast! So good and cannot wait to come back to visit!Genuine Hotels.com guest review
"Dirty breakfast bar"
No one keeps the bar area clean during breakfast hours. My bed had rails under the mattress that stuck out four inches past the matress. It was like that for all four days I was there. I know the maid had to clean around these bed slates. The room was VERY basic, but clean and comfortable.Genuine Hotels.com guest review
The Staff had great customer service and very friendly.Genuine Expedia guest review
The room was not clean found papers and dirty socks under bedGenuine Hotels.com guest review
"Convenient location, close to soccer tournament"
Check in was very nice, late evening staff not as informed and recommended we check with morning staff when asked about late check out. Overall, very nice. Boys disappointed that pool was only open until 9pm since it was 9:30 when we returned to hotel after soccer tournament games and they were looking forward to the pool to cool down. Close to quick […] places to eat and WalMart for few things needed while we were there. We would definitely stay again if play at nearby soccer fields. Read moreGenuine Hotels.com guest review
The Comfort Inn was conveniently located and had a nice selection if restuarants, pharmacy, and stores nearby. Will stay there again when I am in the area. Also, it was a very short drive to my meeting site....Indiana National Guard.Genuine Hotels.com guest review
Nothing fancy but everything we needed for a trip with two small kids. A reasonable price too.Genuine Hotels.com guest review
The hotel staff was very nice. Very surprised with the breakfast bar - terrific. Rooms were nice and maintained. Cleaning staff were very nice! Walls were a little thin. Plan on staying there again next year.Genuine Hotels.com guest review
"What I expected"
For a hotel that had 2 1/2 stars, I was glad it was clean and suitable. My only complaint would have been that we were put in an "adjoining" room and the occupant of the room next door was watching t.v. very loudly. Probably more prominent because of the connecting door. I also did not care that a rock was propping open the side entry. Otherwise, I […] appreciated that the room did not smell musty as many do and seemed clean. I would recommend this hotel if you are looking for something affordable near Ft. Harrison. Read moreGenuine Hotels.com guest review
"Too Noisy Due to Paper Thin Floor!"
The floors are so thin above your room!!! I was unable to sleep due to the excessive noise I heard above my head from 12:00 am - 2:30am. My room was fairly clean and comfort. There was very little employee presence at the desk or around the hotel. There was no security (anyone can walk off the street and come into this hotel). I was very uncomfortable […] after being stared at by male guests and traveling alone. The employee could provide better service. I was not asked about my stay or any concerns when checking out. When I called to complain about the loud noise above my head - the employee sound annoyed acting as if I awoke him from sleep. The cleaning staff left my door unlocked while I attended a training. If these negative things could be addressed most guest would have a better stay and experience. Read moreGenuine Hotels.com guest review
When we first checked in to our room, we were given a room that had not been cleaned. When we got back to the front desk though, we were promptly given a cleaned room, and had no other issues for the rest of the stay. It may have been the best continental breakfast I've ever had, boasting a waffle maker, biscuits and gravy, eggs, and all of the usual […] cereals, fruit, yogurt, breads, muffins, and pastries. Not to mention the coffee and juice selection. I felt that we definately got our money's worth out of our stay here. Read moreGenuine Hotels.com guest review
"hotels dot com dropped the ball on this one"
We arrived at the hotel to find hotels.com didn't make the reservation with our hotel even though we were charged on our credit card. We made another reservation and the hotel agreed to give us a room and get the confirmation later. It never came even though hotels dot com charged us again on our credit card. We they had no choice but to pay for the […] room, higher thatn the rate hotels dot com quoted. We paid for this room three times. Read moreGenuine Hotels.com guest review
"Comfort Inn - NE Indianapolis - Close but no cigar"
Recently I had an extended stay at this hotel, nine days and the sheets were never changed!! Housekeeping routinely cleaned the room at 6:00PM (makes getting ready to go out to dinner a little dicey as you never know when there will be a knock at the door). Sometimes I had coffee sometimes I didn't. Sometimes the trash was emptied sometimes not. The […] only times I saw anyone at the desk was at check in and check out other than that there was never anyone at the desk to contact about anything. Can't say I would recommend this hotel no matter how close it is. Read moreGenuine Hotels.com guest review
We found the location convenient. Everything was good. No problems at all.Genuine Expedia guest review
"comfort inn Indianapolis,Ind"
loved it!! excellent room and priceGenuine Hotels.com guest review
Very stark, cold room. Bothe the toilet and sink drained poorly/didn/t flush well. The tub was dirty with hair init. Bathroom floor dirty with someones . Breakfst eggs were cold and hard with very little available. Certainly not worth the price of the room.Genuine Expedia guest review
"The hotel in Indy"
This hotel was perfect for the purpose of our trip. There were fast food places and stores within walking distance. The only bad thing I can even think of is the pillows. They were not the most comfortable. Lost their shape quickly and it felt like I had no pillow at all. Other than that. It was a great room at a great price!!Genuine Hotels.com guest review
"Comfort Inn & Suites Indianapolis Northeast"
Very nice for the money. 2 thumbs up from me!! I was in town for an event at the Indiana State Fairgrounds and this place worked out great. Nice neighborhood, shopping and restaurants all around. You cannot go wrong with this Comfort Inn location.Genuine Hotels.com guest review
This place looked brand new to me. Very clean. Great room. I got what I expected out of the price. I thought the bed was hard, but all beds are hard in hotels of this range. This was close to where I was going. I have stayed at 4 hotels in this area and I have finally found one that I will be going back to. This place was great for the money.Genuine Hotels.com guest review
"clean, easy check-in"
Clean, well maintained. Not in the most convenient location, but only 5-7 minutes from I-465.Genuine Hotels.com guest review
Hotel staff extremely helpful in resolving a rate issue surrounding the Super Bowl weekend. Could not have been more accomadating. Neighborhood ok with many conveniences nearby but the liquor store adjacent to property had some scary customers hanging around.Genuine Hotels.com guest review
"Comfort INN - German Church Road"
The desk clerk at check in was just disinterested. I had to initial the conversation. The security door to the outside of the building was keep slightly ajar by a rock. I kept moving the rock for the security. Then I find out the key card doesn't work. Not a comforting feeling. The indoor pool was like ice.Genuine Hotels.com guest review
Arrived at the hotel at about 10:30pm. We needed to get up at 5:00am the next morning for a cheerleading competition so we had it in our mind that we would jump into bed as soon as we got in our room. As soon as we entered our room a wall of cold are hit us. The furnace had been turned off and temperature the last couple of days had been in the teens. […] It took 1 to 1 1/2 hours for the room to warm up to a comfortable level in the mean time we prepared for bed. I pulled the cover back on one of the beads and it was obvious they had not been changed. The bed had actually been made too. There was hair and a mystery spot in the middle of the bed. Use your imaginaton. The front desk offered to switch rooms but we had already settled into the room. Once we got the sheets changed we had a good nights sleep and good quick breakfast in the morning. The hotel offered us a $30 gift card for the trouble we went through, which i thing was reasonable. Despite the problems we had, i think we would stay there again. It still seemed like a good quality hotel. Read moreGenuine Hotels.com guest review
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