Had a misunderstanding but the front desk staff took care of it and got us in the correct room which was terrific. The food was very good. Enjoyed our stay very much!Genuine Hotels.com guest review
"Hampton Inn never lets me down"
As always the Hampton inn stays true to form. Great service, clean rooms and great price. Wish it had a hot tub, but that's the only thing I can think of. As always I'm never let down by the Hampton inn.Genuine Hotels.com guest review
"Comfort on the road"
Staff greeted with a smile an had make check in papers ready when i arrived. Room was comfortable and very clean.Genuine Expedia guest review
The air conditioner never cooled the room. No washer/dryer available. I feel that there should have been more for the cost of the room...fridge, microwave, better tv channels.Genuine Hotels.com guest review
Nice breakfast. However gravy a bit watery. Location had plenty of shopping availability & eating establishments Staff courteousGenuine Hotels.com guest review
"very good breakfast buffette clean and nice people"
l call for late check out and the lady tellme l can staid until 12;30Genuine Expedia guest review
The check in clerk couldn't seem less interested to help us but wasn't directly rude. The room was okay, but it was very hot in there at night even though the AC was turned all the way down and it was cool outside. Almost everything at the breakfast bar in the morning was burned. It was a very clean hotel, I just expected more from a Hampton Inn.Genuine Hotels.com guest review
"Nice Room, Nice Hotel, but............."
Our stay was very nice. Breakfast was good, room was great. Now for the 'but'. We requested non smoking. Our room was adjacent to the smoking section. The cigarette smoke was very noticeable and not appreciated. We were not told the room was in this area. There were other rooms on our floor that were not close to the smokers.Genuine Hotels.com guest review
"Nice hotel, same compound as Allen Premium Outlet"
A bit up north, but in a great location for shopping. Conveniently located right next door to the Outlet Mall, Macy's and other dept stores down the street. Staff was very nice and accommodating with guest requests which were out of the norm (was there for a wedding - they were quite helpful with everything). Definitely worth the stay - plus the price […] is ridiculously cheap. Great value for money. Read moreGenuine Expedia guest review
Nice experience clean, Helpfull staff clean indoor pool close to many resturantsGenuine Expedia guest review
Stayed there and went to the in door pool ,it was nice and clean.my 14old was at homecoming having fun , so we stayed there tell it was doneGenuine Hotels.com guest review
"Great location for shopping"
We had a great stay and staff was so friendly.Genuine Hotels.com guest review
"Remodeling No problem!"
I have stayed here with my family on numerous girls' shopping trips. The hotel is clean, staff is very nice and accommodating, and breakfast is a nice addition. On this trip, there was remodeling of the lobby and breakfast area in progress, but honestly that did not adversely affect out stay. So convenient and we love it!Genuine Hotels.com guest review
"outlet mall comfort"
always enjoy here, but surprised when they were remodeling and was not informed on your site. Could barely get in and out with our luggage.Genuine Hotels.com guest review
You could walk to the outlets! What more is there to say!Genuine Hotels.com guest review
"Great place to park your tired feet!!!"
Went down for a day of shopping and had relaxing overnight stay, able to relax my tired feet in the spa return to the room, surf the internet, watched a movie and had great night sleep on a very comfortable bedGenuine Expedia guest review
"Manager is so nice!"
Nice hotel right next to Allen outlet mall. Plenty to do in area. Hotel was fine except mattress on bed was very uncomfortable. My husband told manager and he put board between mattresses. This helped. What impressed us was the manager. He was so nice and concerned that we had a good stay. I saw him even working in the breakfast area replenishing food […] and cleaning off tables. He went around telling everybody good morning. This man was awesome and we would visit again because of him. Read moreGenuine Expedia guest review
"Excellent place to stay"
The staff were very pleasant and helpful. The hotel and room was very clean, the bed very comfortable, and the pool area was very nice. Breakfast was great! It's an excellent place to stay...very close to the Allen Events Center and lots of shopping.Genuine Hotels.com guest review
Enjoyed our stay very much. Close to McKinney where we were attending a wedding. Added bonus was the outlet mall, literally right next to the hotel. Nice breakfast and friendly staff. Would definitely stay here again.Genuine Hotels.com guest review
"Great place to put your feet up!"
Very comfortable and pleasant. Only complaint was housekeeping knocking on the door at 8 am. Make sure you use the do not disturb card.Genuine Expedia guest review
"Non-smoking was horribly smokey! Beware!"
We loved staying at this hotel the previous year. This time was awful! We requested a non-smoking room, and we were "given" one. There was a non-smoking sign outside our door, but the cigarette smoke smell bombarded us when we opened our door. As soon as we exited the elevator onto our floor, it was horribly stuffy and stinky smelling. It was like they […] had no type of air running to circulate things. We didn't check in until late that evening (around 10pm) and the front desk had mentioned that they were completely booked. So, we decided to just stick it out. Unfortunately, our youngest daughter was getting over the croup. As soon as we laid her down, it was awful. So, we didn't get any sleep either night. As long as we were out of the room, she was fine. When we checked out, the front desk told us that there were also smoking rooms on the same floor. Well isn't that just genius?!? I guess that is why the hallway reeked (still cannot figure out why they didn't have air running though). I really feel like someone had probably smoked in our actual room too though. So, our daughter suffered (and therefore us too) for two nights. Our nephew that stayed next door had breathing difficulty when in the hallways (has asthma), and I had to suffer through it being pregnant. I find it ridiculous that we had to deal with smoke when we booked our room as NON SMOKING a couple months ahead of time. We were offered free bottled water for our troubles. Gee thanks! Read moreGenuine Expedia guest review
"Great place to stay!"
Great place - excellent room - we had a 2 queen suite - for family of 4 - perfect - lots of room and very clean.Genuine Expedia guest review
"Convenient, comfortable, great breakfast!"
Close to two major shopping centers, events, and my home this is the perfect place to put up family when they come to visit. It's a very nice hotel with amazing breakfasts!Genuine Hotels.com guest review
"Great for shopping"
Convenient location great staff i would stay there next time.Genuine Expedia guest review
The room smelled smoky the whole time. One of the elevators wasnt working and they also had to come in and fix our tv.Genuine Hotels.com guest review
"An okay place to stay in Allen Texas"
Housekeeeping was slow to respond and did minimum.Genuine Hotels.com guest review
"Good, Safe Choice"
I was very impressed with the courtesy of the staff over the two night stay. I did notice a couple of minor problems, one of which was resolved quickly. The curtain pull rod came off the blackout curtains Sunday morning; I told the desk staff about this and it was fixed by the time I came back to the room that afternoon. The other problem was not corrected […] - there was a lamp located behind the TV with no on/off switch. I told the staff that we could not turn it off without unscrewing the lightbulb. They did not correct this problem, but it may have been a matter of the lamp being plugged into the wrong wall outlet. I could not reach the outlet without moving furniture, so once again I unscrewed the bulb that evening. The hotel has a very nice hot breakfast included in the stay, and they change the menu daily. Overall, I would choose this hotel for a return trip. Read moreGenuine Hotels.com guest review
The staff was very friendly and did all they could to make our stay an enjoyable one. If we need hotel accommodations in the area again, we will definitely stay here!Genuine Hotels.com guest review
"Great hotel in a convenient location"
One recommendation is to clean the carpets. The carpets in the common areas were pretty dirty with noticeable stains. The breakfast was great but sitting in a room with obviously unclean carpets was a bit unhealthy. Carpets in the rooms were vacumned daily. Hopefully the room carpets are being cleaned on a regular basis. Otherwise, it is always a pleasure […] to stay at the Hamptom Inn in Allen. Read moreGenuine Expedia guest review
"Excellent location and wonderful staff"
The hotel staff was very courteous, helpful and knowledgeable. I will definitely recommend this hotel to family and friends.Genuine Hotels.com guest review
"Love this place!"
Hampton Inn and Suites in Allen is perfect for a shopping trip. It is ultra convenient to the shopping outlet, and there are many nearby restaurants. The rooms are clean, and the staff is super helpful. We've stayed there before on a girls' shopping trip, and we will again!Genuine Hotels.com guest review
Everything was good.. However they charged me for the room after hotels.com charged me for the roomGenuine Hotels.com guest review
Everything was great except the pool room. It has an indoor pool and it had no air circulation in the room. It was 93 degrees in the room and was extremely uncomfortable sitting in their while letting the children swim.Genuine Hotels.com guest review
I stay in Hampton Inns on a regular basis. This property although recently built was not up to standard for a Hampton Inn. The suite we stayed in was smaller than other like rooms at other locatiions. No local newspapers, Warm not hot water in bathroom. The coupon book for the local outlet mail can ber purchased for a small fee and the free tote bag […] was out of stock , However they would give you a bottle of water in place of the tote bag. Overpriced, dissappointed. Paul Read moreGenuine Hotels.com guest review
"Close to family"
The location was great - only a couple of miles away from family that we were visiting. Very clean and a very comfortable bed.Genuine Hotels.com guest review
"Great Place to be in"
Someplace that I would refer other to.Genuine Hotels.com guest review
Room not as clean as expected one bed was obviously more worn. Sock got dirty from carpet. Put a $50 hold charge on card that we weren't told about.Genuine Hotels.com guest review
Nice hotel. Clean. Convenient. Good service.Genuine Hotels.com guest review
"Good Hotel for Price with Great Access"
Hotel generally very clean. When checked in, there were sheets on the floor across the hall which remained overnight. It took until 3PM to have hotel room cleaned. We were on top floor. Really question if enough staff or cared. Inside of room had nice touches with furniture and bed choices. Breakfast buffet comparable to competition. Good location in […] northern metroplex. Would stay there again or recommend for others to stay when near Allen, TX. Read moreGenuine Expedia guest review
"Good location if you're in the mood to shop."
Some wear and tear on the room we were in, but otherwise a clean,quiet, comfortable two night stay and a decent breakfastGenuine Expedia guest review
"Great hotel for business travel."
The hotel was great. I stayed for a week and the only problem I had was that my key card never worked at the end of the day. I had to get a new key everyday. They had no idea why it kept happening, they even had the lock changed on my door.Genuine Expedia guest review
"Perfect for Outlet Mall Shoppers"
Walking distance from Allen Outlet Mall. Overall hotel an rooms were clean, and well kept. Only complaint was the overwhelming smell of cigarette smoke when getting off the elevator on out floor, but only in this area.Genuine Hotels.com guest review
"Good but noisy"
My only complaint was the rooms were a bit loud. Every time the elevator arrived at our floor a very loud buzzer went off. Plus you could hear the a/c dripping and everyone's bathrooms pretty clearly. Next time we will just bring a fan :)Genuine Expedia guest review
This hotel is a good value and is conveniently located next to the outlet mall and just off the Expressway. Still a new property. I would stay here again. Hotel staff very accomodating when Hotels.com customer service gave us incorrect info on the availability of a roll-away bed.Genuine Hotels.com guest review
Excellent overnight stay!Genuine Hotels.com guest review
"only thing missing"
For silver members I thought you got free bottled water but not at this hotelGenuine Hotels.com guest review
"Hampton Suites, Allen, Tx Great shopping for wife"
Immaculate, staff very friendly, and close to some of the best shopping for my wife. Was she excited!!! Continental breakfast had a great variety. Great value and as always the Hampton beds lived up to their reputation for comfort.Genuine Hotels.com guest review
"I recommend this hotel"
The hotel was very clean and nice. The indoor pool area was also clean and nice. The hot tub was outside, just off the pool area, by the front parking lot; in otherwords, not private. The weighroom was small, but brightly lit and clean, and the equipment seemed to be in great condition. The free movie channels included HBO and about 30 local TV channels. […] Plenty of options to rent movies or TV shows from On Demand. Free wi-fi worked great. We thoroughly enjoyed everything the hotel and our room had to offer. The only downside for me was that the bed was not very comfortable. But they must have used hypoallergenic bedding because I did not wake up with a horrible allergy attack like I normally do when staying in a hotel, so that was a bonus. The hotel's location is ideal with tons of shopping and places to eat nearby. I would definitely recommend it and would stay there again. Read moreGenuine Expedia guest review
We were traveling to a wedding and needed a hotel that was close to the church, yet close to restaurants, etc. Voila! Hampton Inn was the perfect choice for us. Not only because of location, but also because of the cleanliness, indoor pool, relaxed atmosphere, great staff, good breakfast, and other things you expect to find at a Hampton Inn. I would […] definitely stay here again! Read moreGenuine Expedia guest review
"Nice hotel in Allen"
Hotel was convenient, clean, and service was great. Breakfast buffet was nice also. We would stay again!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )