All hotels in Allen, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here830 West Stacy Road, Allen, TX, 75013, United States of America, ‏‎855-238-1591
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4.4 / 5Excellent

Score breakdown (from 179 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.7
3.0 / 5Good
"Was close to destination."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Didn't like that for the price there was no fridge or microwave in the rooms. Room was not stocked with tissue or toilet paper. Had trouble with room key and after several trips back and forth from service desk to room, was finally able to get in room. Food was not kept stocked, had to constantly find someone to refill.
Genuine Expedia guest review
Other trip Jan 20, 2014
A Traveler
US
3.0 / 5Good
"Comfortable bed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room is very basic, but the bed is comfortable.
Genuine Hotels.com guest review
1 night trip Jan 16, 2014
A Traveler
US
4.0 / 5Excellent
"Perfect location next to outlet mall"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We experienced an easy check in after booking a room through Hotel.com. The room on the fourth floor (417) was clean and spacious. We appreciated all the outlet plugs for our electronics but I was disappointed that the free wifi did not work with my iPad after trying everything imaginable to log on. My husband finally connected his lap top after calling and then going down to the desk for help. He had to use a Chrome browser for it to work. The mattresses were comfortable. Water pressure in the shower was adequate and stayed The breakfast is included with your room. It is adiquite at best. Tasteless scrambled eggs, sausage patties and sausage gravy are served warm. Take my advise and skip the gravy! The bisects were obviously frozen but were actually good. Other pastries, oatmeal, cereal, boiled eggs and choices of juice are available. The biggest hit was the make your own waffles which all the kids at the hotel seemed to love. Once the batter ran out with still over an hour left to go on service, there never was more brought out even with several guests asking for it. Unfortunately, the attendant was not helpful or very friendly. She is the sole reason for by lower service rating. Check out was easy. Overall, this is a descent hotel for an overnight stay.
Genuine Hotels.com guest review
1 night trip Jan 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice room for nice price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was clean, warm and inviting. The staff was friendly, professional, courteous, and always helpful. The room and beds were very nice and comfortable. The location was great. The price was very reasonable. Would definitely stay here again.
Genuine Hotels.com guest review
2 night trip Jan 4, 2014
B. Willis
US
3.0 / 5Good
"Air conditioning"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
When I pay for a hotel I expect to control the air conditioning not to have it controlled from a remote location. I sweated profusely at times in the hotel and would not return there because of that.
Genuine Expedia guest review
Other trip Jan 12, 2014
A Traveler
US
5.0 / 5Outstanding
"excellent!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it was very comfortable, exceptionally clean, and the staff was very kind and helpful.
Genuine Hotels.com guest review
1 night trip Jan 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Shop all day and sleep all night."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice
Genuine Hotels.com guest review
2 night trip Dec 27, 2013
Z
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We loved the room. We got the king suite and for the price it was perfect. Great location. We walked to the Allen Center.
Genuine Expedia guest review
Other trip Jan 6, 2014
A Traveler
US
5.0 / 5Outstanding
"close to outlet shopping"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was in a great location. Rooms were a nice size. Shower was excellent. Had a great 2 nights there...wish we could have finished our stay there but the rooms were booked.
Genuine Hotels.com guest review
2 night family trip Dec 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Family trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great service and stay
Genuine Expedia guest review
Other trip Dec 31, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    1.0
  • Neighborhood
    5.0
I got two rooms 414 and 410. The room 414 is excellent. Very quiet to sleep. Room 410 has noise "blue...blue" whole night. I talked to the men who rent room 510. He has the same sound too. But room 512 has no sound. Thus, the hotel needs to check all room 210, 310, 410 and 510 to find out what cause the noise.
Genuine Hotels.com guest review
1 night trip Dec 21, 2013
Danny Le
US
4.0 / 5Excellent
"Recommended for convenience and value."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here during a Christmas visit to family. Our room wasn't really big, but it was nice and clean with a comfortable bed.
Genuine Expedia guest review
Other trip Dec 25, 2013
Marie
US
4.0 / 5Excellent
"i like this hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
more thn a little bit. nice folks and a great locaTION
Genuine Hotels.com guest review
1 night business trip Dec 17, 2013
Vic
US
4.0 / 5Excellent
"great location, great front desk"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Wonderful store with nice rooms
Genuine Hotels.com guest review
1 night business trip Dec 17, 2013
Friacisco
US
5.0 / 5Outstanding
"Great for shopping"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nicely kept hotel. Clean, modern, comfortable. Great location for shopping. Felt safe and secure. Evening staff was very gruff, not welcoming. Morning staff was cherry and happy to be there. Breakfast was WONDERFUL surprise (not what you expect out of a hotel breakfast).
Genuine Hotels.com guest review
1 night trip Dec 15, 2013
JD
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Clean room. We had paid for a smoking room, but once we got to the room it was non-smoking. Spoke with the front desk and explained that they did not have a smoking room available therefore our room was upgraded. I had reserved a standard Queen and was upgraded to a Queen suite. That was nice :) The breakfast buffet was good unlike most hotels that don't even offer breakfast. The hotel was right at the entrance to Allen Premium Outlets....you can walk the entire mall and then walk back to the hotel. Overall it was a nice stay :)
Genuine Expedia guest review
Other trip Dec 15, 2013
Angela
US
5.0 / 5Outstanding
"Right next to outlet mall."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very pleased with the layout of the hotel. Felt comfortable and secure staying at this facilty.
Genuine Hotels.com guest review
1 night trip Nov 15, 2013
Sherry
US
5.0 / 5Outstanding
"Best hotel and so convenient."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This weekend was our 25th Annual "Hunting Trip ". Me, my sister and mom and just recently my neice, have gone Christmas shopping while the guys go deer hunting. The hotel is within walking distance to the outlet mall. All the employees are over the top nice and happy to be there. The beds are comfortable and everything is really clean. There is a breakfast available but we just grabbed coffee. Great hotel!!
Genuine Expedia guest review
Other trip Nov 18, 2013
Kerri
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Location was great. Breakfast left something to be desired.
Genuine Hotels.com guest review
4 night trip Nov 6, 2013
C poel
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Had a misunderstanding but the front desk staff took care of it and got us in the correct room which was terrific. The food was very good. Enjoyed our stay very much!
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
A Traveler
US
4.0 / 5Excellent
"Hampton Inn never lets me down"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
As always the Hampton inn stays true to form. Great service, clean rooms and great price. Wish it had a hot tub, but that's the only thing I can think of. As always I'm never let down by the Hampton inn.
Genuine Hotels.com guest review
3 night trip Oct 31, 2013
Jose
US
4.0 / 5Excellent
"Comfort on the road"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff greeted with a smile an had make check in papers ready when i arrived. Room was comfortable and very clean.
Genuine Expedia guest review
Other trip Oct 24, 2013
Harley
US
2.0 / 5Fair
"somewhat dissappointed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
The air conditioner never cooled the room. No washer/dryer available. I feel that there should have been more for the cost of the room...fridge, microwave, better tv channels.
Genuine Hotels.com guest review
3 night trip Oct 10, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice breakfast. However gravy a bit watery. Location had plenty of shopping availability & eating establishments Staff courteous
Genuine Hotels.com guest review
2 night trip Oct 11, 2013
Ed
US
5.0 / 5Outstanding
"very good breakfast buffette clean and nice people"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
l call for late check out and the lady tellme l can staid until 12;30
Genuine Expedia guest review
Other trip Oct 11, 2013
alfredo
US
3.0 / 5Good
"Meh"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
The check in clerk couldn't seem less interested to help us but wasn't directly rude. The room was okay, but it was very hot in there at night even though the AC was turned all the way down and it was cool outside. Almost everything at the breakfast bar in the morning was burned. It was a very clean hotel, I just expected more from a Hampton Inn.
Genuine Hotels.com guest review
1 night family trip Oct 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Room, Nice Hotel, but............."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was very nice. Breakfast was good, room was great. Now for the 'but'. We requested non smoking. Our room was adjacent to the smoking section. The cigarette smoke was very noticeable and not appreciated. We were not told the room was in this area. There were other rooms on our floor that were not close to the smokers.
Genuine Hotels.com guest review
1 night trip Oct 3, 2013
Phil
US
5.0 / 5Outstanding
"Nice hotel, same compound as Allen Premium Outlet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A bit up north, but in a great location for shopping. Conveniently located right next door to the Outlet Mall, Macy's and other dept stores down the street. Staff was very nice and accommodating with guest requests which were out of the norm (was there for a wedding - they were quite helpful with everything). Definitely worth the stay - plus the price is ridiculously cheap. Great value for money.
Genuine Expedia guest review
Other trip Oct 4, 2013
Nicholas
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice experience clean, Helpfull staff clean indoor pool close to many resturants
Genuine Expedia guest review
Other trip Oct 3, 2013
Butch
US
4.0 / 5Excellent
"Home comeing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed there and went to the in door pool ,it was nice and clean.my 14old was at homecoming having fun , so we stayed there tell it was done
Genuine Hotels.com guest review
1 night trip Sep 14, 2013
A Traveler
US
4.0 / 5Excellent
"Great location for shopping"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had a great stay and staff was so friendly.
Genuine Hotels.com guest review
2 night trip Aug 30, 2013
Jane
US
4.0 / 5Excellent
"Remodeling No problem!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I have stayed here with my family on numerous girls' shopping trips. The hotel is clean, staff is very nice and accommodating, and breakfast is a nice addition. On this trip, there was remodeling of the lobby and breakfast area in progress, but honestly that did not adversely affect out stay. So convenient and we love it!
Genuine Hotels.com guest review
1 night trip Apr 12, 2013
Jane
US
5.0 / 5Outstanding
"outlet mall comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
always enjoy here, but surprised when they were remodeling and was not informed on your site. Could barely get in and out with our luggage.
Genuine Hotels.com guest review
1 night trip Apr 11, 2013
jen in west texas
US
4.0 / 5Excellent
"Excellent"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
You could walk to the outlets! What more is there to say!
Genuine Hotels.com guest review
1 night business trip Apr 5, 2013
Julie
US
5.0 / 5Outstanding
"Great place to park your tired feet!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Went down for a day of shopping and had relaxing overnight stay, able to relax my tired feet in the spa return to the room, surf the internet, watched a movie and had great night sleep on a very comfortable bed
Genuine Expedia guest review
Other trip Mar 25, 2013
Goose
US
4.0 / 5Excellent
"Manager is so nice!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel right next to Allen outlet mall. Plenty to do in area. Hotel was fine except mattress on bed was very uncomfortable. My husband told manager and he put board between mattresses. This helped. What impressed us was the manager. He was so nice and concerned that we had a good stay. I saw him even working in the breakfast area replenishing food and cleaning off tables. He went around telling everybody good morning. This man was awesome and we would visit again because of him.
Genuine Expedia guest review
Other trip Feb 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff were very pleasant and helpful. The hotel and room was very clean, the bed very comfortable, and the pool area was very nice. Breakfast was great! It's an excellent place to stay...very close to the Allen Events Center and lots of shopping.
Genuine Hotels.com guest review
1 night trip Jan 18, 2013
K. Craft
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed our stay very much. Close to McKinney where we were attending a wedding. Added bonus was the outlet mall, literally right next to the hotel. Nice breakfast and friendly staff. Would definitely stay here again.
Genuine Hotels.com guest review
1 night trip Jan 19, 2013
Dee
US
4.0 / 5Excellent
"Great place to put your feet up!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very comfortable and pleasant. Only complaint was housekeeping knocking on the door at 8 am. Make sure you use the do not disturb card.
Genuine Expedia guest review
Other trip Jan 11, 2013
A Traveler
US
2.0 / 5Fair
"Non-smoking was horribly smokey! Beware!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
We loved staying at this hotel the previous year. This time was awful! We requested a non-smoking room, and we were "given" one. There was a non-smoking sign outside our door, but the cigarette smoke smell bombarded us when we opened our door. As soon as we exited the elevator onto our floor, it was horribly stuffy and stinky smelling. It was like they had no type of air running to circulate things. We didn't check in until late that evening (around 10pm) and the front desk had mentioned that they were completely booked. So, we decided to just stick it out. Unfortunately, our youngest daughter was getting over the croup. As soon as we laid her down, it was awful. So, we didn't get any sleep either night. As long as we were out of the room, she was fine. When we checked out, the front desk told us that there were also smoking rooms on the same floor. Well isn't that just genius?!? I guess that is why the hallway reeked (still cannot figure out why they didn't have air running though). I really feel like someone had probably smoked in our actual room too though. So, our daughter suffered (and therefore us too) for two nights. Our nephew that stayed next door had breathing difficulty when in the hallways (has asthma), and I had to suffer through it being pregnant. I find it ridiculous that we had to deal with smoke when we booked our room as NON SMOKING a couple months ahead of time. We were offered free bottled water for our troubles. Gee thanks!
Genuine Expedia guest review
Other trip Jan 9, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place - excellent room - we had a 2 queen suite - for family of 4 - perfect - lots of room and very clean.
Genuine Expedia guest review
Other trip Jan 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient, comfortable, great breakfast!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Close to two major shopping centers, events, and my home this is the perfect place to put up family when they come to visit. It's a very nice hotel with amazing breakfasts!
Genuine Hotels.com guest review
3 night trip Dec 30, 2012
A Traveler
US
5.0 / 5Outstanding
"Great for shopping"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Convenient location great staff i would stay there next time.
Genuine Expedia guest review
Other trip Nov 26, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room smelled smoky the whole time. One of the elevators wasnt working and they also had to come in and fix our tv.
Genuine Hotels.com guest review
4 night trip with friends Nov 7, 2012
A Traveler
US
3.0 / 5Good
"An okay place to stay in Allen Texas"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Housekeeeping was slow to respond and did minimum.
Genuine Hotels.com guest review
3 night trip Oct 31, 2012
A Traveler
US
4.0 / 5Excellent
"Good, Safe Choice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was very impressed with the courtesy of the staff over the two night stay. I did notice a couple of minor problems, one of which was resolved quickly. The curtain pull rod came off the blackout curtains Sunday morning; I told the desk staff about this and it was fixed by the time I came back to the room that afternoon. The other problem was not corrected - there was a lamp located behind the TV with no on/off switch. I told the staff that we could not turn it off without unscrewing the lightbulb. They did not correct this problem, but it may have been a matter of the lamp being plugged into the wrong wall outlet. I could not reach the outlet without moving furniture, so once again I unscrewed the bulb that evening. The hotel has a very nice hot breakfast included in the stay, and they change the menu daily. Overall, I would choose this hotel for a return trip.
Genuine Hotels.com guest review
2 night business trip Oct 20, 2012
A Traveler
US
5.0 / 5Outstanding
"Friendly Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly and did all they could to make our stay an enjoyable one. If we need hotel accommodations in the area again, we will definitely stay here!
Genuine Hotels.com guest review
Other trip Oct 6, 2012
Frank
US
5.0 / 5Outstanding
"Great hotel in a convenient location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
One recommendation is to clean the carpets. The carpets in the common areas were pretty dirty with noticeable stains. The breakfast was great but sitting in a room with obviously unclean carpets was a bit unhealthy. Carpets in the rooms were vacumned daily. Hopefully the room carpets are being cleaned on a regular basis. Otherwise, it is always a pleasure to stay at the Hamptom Inn in Allen.
Genuine Expedia guest review
Other trip Oct 3, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellent location and wonderful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel staff was very courteous, helpful and knowledgeable. I will definitely recommend this hotel to family and friends.
Genuine Hotels.com guest review
2 night trip Sep 14, 2012
Tanisha
US
5.0 / 5Outstanding
"Love this place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hampton Inn and Suites in Allen is perfect for a shopping trip. It is ultra convenient to the shopping outlet, and there are many nearby restaurants. The rooms are clean, and the staff is super helpful. We've stayed there before on a girls' shopping trip, and we will again!
Genuine Hotels.com guest review
2 night trip Aug 21, 2012
Jane
US
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