All hotels in Fort McMurray, Alberta, Canada
1 room, 2 adults
You can collect Welcome Rewards® nights here8200 Franklin Ave, Fort Mcmurray, AB, T9H2H9, Canada, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 83 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    3.9
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    3.5
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4.0 / 5Excellent
"Nothing special and reasonable."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    2.0
It's your basic 3 star place. Clean, comfortable, location is downtown, but the town is long strip. You'll be at the car dealer end. Other than the burrito joint across the street and the strip club a block away, you're going to be driving.
Genuine Hotels.com guest review
2 night trip Jun 13, 2014
John B
US
4.0 / 5Excellent
"A Great place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Its a great place to stay in. Employees r really friendly ei. i was waiting for the elevator and janitor was blocking one of the elevator and cleaning stuffs was there. when he saw me and asked me whether i want go up or not, he simply take out his cart and said you can go sir. i will take the next one. Everything is great and i simply wish they had offered breakfast with the hotel cost! its kind of hustle and little exp to stay without a breakfast given. So overall 4 star for me, breakfast included would have make it a 5 star*
Genuine Hotels.com guest review
2 night business trip Oct 20, 2013
imrahman
US
4.0 / 5Excellent
"Good Business Man Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good to stay while on a business trip. No frills.
Genuine Hotels.com guest review
3 night business trip Apr 23, 2013
A Traveler
US
3.0 / 5Good
"pricey for what u get"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
had to stay here for one night nothing else available in town, i thought it was quite expensive for a room with an outdated fridge/ microwave/ tube tv. the tv was ancient only basic channels and some of them were fuzzy and making weird noises.
Genuine Hotels.com guest review
1 night business trip Jan 28, 2013
ray
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Decent. Reasonable value for FM"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Overnight business trip. Near a seedy strip club but safe parking. Reasonably comfortable and clean room. Breakfast was not included. It's adequate and ok. Clean.
Genuine Hotels.com guest review
1 night business trip Apr 23, 2015
A Traveler
CA
4.0 / 5Excellent
"heart beat of down town"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good place to rest after a long days work or a long drive in the hear of Down town away from Uptown
Genuine Hotels.com guest review
2 night trip Mar 20, 2015
A Traveler
CA
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice Hotel, very clean staff was friendly and helpful. Would recommend this hotel to others
Genuine Hotels.com guest review
2 night business trip Mar 17, 2015
Doug
CA
5.0 / 5Outstanding
"Quiet and Comfy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A quick spur of the moment weekend trip to visit family. Chose this hotel because it was several blocks from busy streets in a quieter area of downtown. It did not disappoint - only thing not working was one of the elevators and I assume that will be fixed this week.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great Service - Clean and Quite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great service, Staff was very friendly I stayed over month and I don't have any complains
Genuine Hotels.com guest review
12 night business trip Feb 8, 2015
A Traveler
CA
3.0 / 5Good
"Fort Mac Merit"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room was average everything was in good shape but the cleaning staff always missed something.
Genuine Hotels.com guest review
10 night business trip Jan 19, 2015
A Traveler
CA
3.0 / 5Good
"Average hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Waited one hour at hotel restaurant for breakfast. Didn't return (bought groceries and ate breakfast in the room.) Hotel could use some repairs to walls in common areas. Rooms were clean and staff was friendly.
Genuine Expedia guest review
Other trip Jan 17, 2015
Inspector
CA
3.0 / 5Good
"Hello"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Good stay and clean room didn't like the idea of having to use card to use elevator, when u have visitors u have to come down to main floor to let them in.
Genuine Hotels.com guest review
1 night trip Dec 5, 2014
kevin
CA
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed on business trip at Merit hotel. I liked the hotel: the staff was pleasant, my room was clean and quiet. The hotel had underground parking.
Genuine Expedia guest review
Other trip Dec 8, 2014
traveller
CA
5.0 / 5Outstanding
"Downtown location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Merit was a great choice for location. Close to all amenities. Booked a 1 bedroom suite with kitchenette. Nice sitting area with pullout sofa bed. 2 flat panel TVs Large bedroom with 2 Queen beds. Great comfort. Super clean and Seattles Best coffee to boot. Bathroom was on the small side but neat and tidy. Defiantly will stay again on my next trip to Fort McMurray Ab.
Genuine Expedia guest review
Other trip Oct 14, 2014
Chuck
CA
4.0 / 5Excellent
"One of the best deals in Fort McMurray."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is one of the cheaper places I was able to find in Fort McMurray. Positives: The room was clean and large and the bed was very comfortable. The bathroom was clean and the toiletries were restocked each day of my stay with quality products. The TV was decent with a fairly standard selection of channels. Negatives: The in hotel dining is not great and is quite expensive for what you get. I had the chicken wings and onion rings and while both were edible neither were anywhere close to the quality of a chain like Original Joes where the prices are if anything a little cheaper. They both seemed of the quality you get from a supplier like Bridge Brand and not made in house. The location is also quite out of the way for most people coming into the town for meetings and the like. It would take a cab ride to get to the central business district of downtown and this hotel is more in an industrial type of area. All in all I am pleased. The place was clean, quiet, and the service was great. There are hotels I have stayed in in Fort McMurray that I will admit I like a little more, but their slight improvements are not worth their larger price tag.
Genuine Expedia guest review
Other trip Sep 7, 2014
MynameisnotPete
CA
4.0 / 5Excellent
"Merit Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Okay
Genuine Hotels.com guest review
2 night business trip Aug 28, 2014
N/A
CA
4.0 / 5Excellent
"Nice place to stay, however"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This is a nice place for a first timer in Fort McMurray like myself as it was accross the street from my new employer Keyano. The rooms are comfortable and right accross the street from a convenience store. The resturant was pricy but good, maybe a discount for guests would be an added touch. There was a young man who worked nights was extremely helpful as my wife and daughters and my own luggage was delayed. However, when I asked if the shuttle could take me to walmart to get a change of clothes for my wife, daughter and I the young lady was not so helpful, "call a cab" was the reply. Most all hotels in a city will provide a shuttle to and from the airport, and in cases of emergency such as this. The young ladies there at the desk were not friendly, the young man was new only 2 months there, new ! But the young ladies could take some lessons from him.
Genuine Expedia guest review
Other trip Aug 31, 2014
joseph
CA
3.0 / 5Good
"Not bad. Solid 3 star hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Needs to include breakfast-- like everywhere else in FM.
Genuine Hotels.com guest review
1 night business trip Aug 28, 2014
A Traveler
CA
4.0 / 5Excellent
"Great room design for a working visit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A quiet nights rest with a good breakfast at the attached restaurant.
Genuine Hotels.com guest review
1 night business trip Aug 19, 2014
Don
CA
4.0 / 5Excellent
"Great staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great staff. I was able to check in early with their help. I will stay there again on my next trip.
Genuine Expedia guest review
Other trip Aug 14, 2014
A Traveler
CA
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Clean and good condition, bed appeared to be comfortable. Underground parking was nice feature and at no extra charge
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
CA
4.0 / 5Excellent
"Just minutes away from the tittybar"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I was pretty wasted there. So don't remever much. But it seemed nice. I'll probably go back
Genuine Expedia guest review
Other trip Jul 15, 2014
jason
CA
4.0 / 5Excellent
"Big Concern: $300.00 deposit on prepaid rooms!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Convenient and good value for the money. Guest should be cautioned about the $300.00 deposit.
Genuine Expedia guest review
Other trip Jul 8, 2014
A Traveler
CA
1.0 / 5Poor
"Question the use of damage deposits from customers"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
My wife and I travel with a service dog to provide assistance to enable her to walk rather than being in a wheelchair or using a cane. As you can guess, the dog is large as it provides her balance and helps to pull her forward. The front desk was completely uninformed about service dogs or the law associated with them. At first it appeared that they were going to deny us access to the hotel. The clerk spent several minutes on the phone with her manager discussing the service dog. We felt as though we were second class citizens who should be using the back door rather than the front. The clerk advised that this was the first time they had ever encountered a service dog and there appeared to be no policy with respect to such an event. we were then told we had to put down a $300.00 deposit for the time we stayed at the hotel. The clerk indicated that everyone was required to make the same deposit. I later found out that this is only applied to those who have not previously booked at the hotel. A senior businessman related to my wife that he had to pay the same deposit. We also found out that a group of young men who had stayed previously did not have to pay this deposit. Since we are middle age, I don't think that we are likely to have wild parties. On a positive note the restaurant staff were extremely pleasant and sincerely wished that we would come back again. I would probably go back to the restaurant and lounge but not the hotel.
Genuine Hotels.com guest review
2 night trip Jun 25, 2014
Gord Shaw
CA
4.0 / 5Excellent
"One night stay, mid week for business"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Fast and friendly check in/out. The room was clean and well appointed. I'll stay there again on my next trip.
Genuine Expedia guest review
Other trip Jun 26, 2014
Ed
CA
3.0 / 5Good
"Friendly staff, clean room"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
The air conditioning is a problem--VERY noisy and VERY ineffective. The room was stifling so hard to get any sleep.
Genuine Expedia guest review
Other trip Jun 20, 2014
Karen
CA
3.0 / 5Good
"Too expensive hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I went to Fort Mc Murray for education about the Oil Sands. And I'm not satisfied to payed so much money for accomodation. I recommand travellers to contact the Tourism Office a longtime before a trip to receive better choices.
Genuine Expedia guest review
Other trip Jun 15, 2014
A Traveler
CA
2.0 / 5Fair
"Noisy Room and Un-Caring Front Desk Staff"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
Not worth the cost of the room. The air conditioner was extremely noisy and couldn't be turned off. Worst sleep in a long time. When I mentioned this to the front desk staff she was more concerned about checking her phone.
Genuine Hotels.com guest review
1 night trip Jun 2, 2014
Dan
CA
3.0 / 5Good
"Unfortunate Timing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed for 1 night when there was a fire alarm at 2:30 am. Other than that, the room was very clean although had a bit of a funny smell. Staff were pleasant. Nothing special, but okay overall.
Genuine Expedia guest review
Other trip May 29, 2014
Chantal
CA
4.0 / 5Excellent
"Good place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
This is Fort McMurray, so it is a different world. The Merit is a nice place to stay, Pearl at the front desk always makes my visit. She is friendly and remembers my name. Underground parking is great in the winter. This is my usual hotel when in Fort Mac.
Genuine Hotels.com guest review
1 night business trip May 6, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
It was a relaxing and comfortable stay, to bad the hot tub and pool were in the midst of switching to salt water looking forward to staying again soon.
Genuine Hotels.com guest review
2 night business trip May 2, 2014
Teresa
CA
2.0 / 5Fair
"Room Not Made Up"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I stayed for two nights. When I returned for the second night, the room was not made up. I complained about it when I check out the next morning, but nothing was done. **On the first night the fire alarm went off at 4 am. All hotel quests had to leave the hotel until 6 am...I heard it was a vehicle in the underground that caught fire. The good news is that their fire alarm worked very well. A safe place to stay from that point of view.
Genuine Expedia guest review
Other trip May 1, 2014
Robert
CA
4.0 / 5Excellent
"Great hotel for a visit to Fort MacMurray"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great stay and was able to visit with friends in the small sitting area. Room was clean and the beds were very comfortable. Staff very friendly and accommodating. Would stay here again.
Genuine Expedia guest review
Other trip Apr 29, 2014
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Bed not comfortble
Genuine Hotels.com guest review
1 night business trip Apr 25, 2014
Fungai
CA
5.0 / 5Outstanding
"Pretty good"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
So far one of the best toms I've hand in fort mac
Genuine Hotels.com guest review
1 night business trip Apr 25, 2014
Jamie
CA
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Well appointed hotel, very happy with the room. Clean , nice sized room, enjoyed the sitting room.
Genuine Expedia guest review
Other trip Apr 20, 2014
Ric
CA
3.0 / 5Good
"Hotel in downtown"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The room is cleaned, but the pillows with very bad smell.
Genuine Expedia guest review
Other trip Apr 15, 2014
A Traveler
CA
4.0 / 5Excellent
"great experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The Pilipino staff were polite and very accommodating. Great food in the pantry and very good location
Genuine Hotels.com guest review
1 night business trip Apr 5, 2014
Jeff
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice Hotel and friendly staff.
Genuine Hotels.com guest review
1 night business trip Mar 27, 2014
A Traveler
CA
5.0 / 5Outstanding
"Terrific"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I thought the merit inn ....was so nice....management were very helpful.... When I needed anything they were there .....right away.... Have to Stop!!!!! Let's just say I'll be staying there next time I'm in town, Thank you so much Richard and Denise
Genuine Hotels.com guest review
2 night business trip Feb 28, 2014
Richard
CA
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I'm always surprised by how much you pay vs how little you get in Fort McMurray. For the price, I suppose this is "worth it", given the area. The hotel staff were absolutely wonderful.
Genuine Hotels.com guest review
1 night business trip Feb 26, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice hotel, good place to stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I had a weird schedule, phoned in advance to let the folks at reception know. They were very accommodating and lovely to deal with. The room was clean, quiet, and the in-room amenities were reasonably good. No complaints.
Genuine Expedia guest review
Other trip Feb 27, 2014
Kim
CA
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The location is great - and the Philippino staff have very good customer service skills. The carpet in my room could have definately used a steam cleaning - there was some kind of whiteish/yellowish stain by the coffee table that looked pretty unappealing.
Genuine Hotels.com guest review
3 night trip Feb 18, 2014
A Traveler
CA
4.0 / 5Excellent
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just there for one night,very nice room,clean comfortable.
Genuine Expedia guest review
Other trip Feb 19, 2014
peter
CA
4.0 / 5Excellent
"Fair to good."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room and bedroom were clean but the bathroom looked like it may have been missed. I found the previous guests soap in the tub stall so tells me they didn't take care of the bathroom as well as they should have.
Genuine Hotels.com guest review
1 night business trip Feb 12, 2014
A Traveler
CA
5.0 / 5Outstanding
"Best Hotel/Staff in Fort McMurray"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
What a great hotel! Very clean, very quiet, and the friendliest staff anywhere in Fort Mac! I used to stay at a new hotel every day until I found the Merit. Now it's my first and last choice.
Genuine Expedia guest review
Other trip Dec 31, 2013
Lauralee
CA
3.0 / 5Good
"Nice to have underground heated parking"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was clean - but over 3 days the number of towels available kept going down and one day they didn't replace the bath mat so had to use a face towel to stand on when I got out of the shower.
Genuine Expedia guest review
Other trip Dec 13, 2013
A Traveler
CA
3.0 / 5Good
"Nothing special."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
It was perfect location for what I was doing. I was talking the bus in from edmonton for a quick weekend trip for some business at keyano college. This was Walking distance from keyano theatre and bus station. Noise from reception hall bleeds up to the rooms ( even from 4th floor). Hot tub shut down by health services. It wasn't the worse place I've ever stayed. I wasn't expecting much. Just something clean and quiet for business trip. Quiet came after 1am. I didn't use other facilities so it was clean, I guess. Room was adequate size. I would only stay again because of its location.
Genuine Expedia guest review
Other trip Dec 2, 2013
ollie
CA
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff very helpful nice room nice to have a parade food in pantry was good
Genuine Expedia guest review
Other trip Nov 9, 2013
A Traveler
CA
4.0 / 5Excellent
"Enjoyed my stay....staff were great!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall a very satisfactory experience. Staff were exemplary. There was one in particular Niels, who was very accommodating and patient. I was disappointed that the pool was so cold and the hot tub was dirty...jets werent working, especially since that's why I chose to pay more to stay there.
Genuine Hotels.com guest review
2 night business trip Oct 7, 2013
A Traveler
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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