everything was excellent the staff really friendly, clean rooms.Genuine Expedia guest review
The hotel overcharge me more than 40 usd and I do not what was forGenuine Hotels.com guest review
"Quick Stop in El Paso"
This place is awesome, nice jacuzzi and pool. Nice place to stay in El Paso...Genuine Expedia guest review
Rooms were very clean. Keurig coffee pot in the room was a nice touch. Ordered room service that was excellent food and reasonably placed.Genuine Expedia guest review
"You won't find a better place"
This hotel hits the ball out of the park in all categories. Quality of room, on site restaurant, all personnel from the front desk, shuttle, restaurant, housekeeping, and the location is simply unbeatable in El Paso. Parking is copious and free. Easy walk to many places in the neighborhood with live music, great food...Easily one of the all around best […] hotels I have stayed at in over 50 years traveling the world. Easy access to Interstate highway. Read moreGenuine Hotels.com guest review
The Garden Inn is where I stay on my way to the West Coast. It is peaceful, beds very comfortable, free internet, food excellent and not expensive. It's not luxury, but very nice.Genuine Expedia guest review
The hotel and staff were fantastic! The hotel has a great restaurant, plus there was a very good selection of dining options within an easy walk. Additionally, the hotel is adjacent to the University of Texas El Paso which made this a snap to get to the game. Thanks for a great weekend!Genuine Hotels.com guest review
The restaurant staff was superb during my stay. We had dinner and breakfast and a wonderful staff.Genuine Expedia guest review
"Very satisfied with stay."
Food at resturant was great! I had steak wrap, hubby had steak shared molten cake ala mode for dessert. Rooms are comfortble and clean. Staff very friendly.Genuine Hotels.com guest review
Normal conversation in the hall was audible in the room. It was homecoming at UTEP and guests were talking as they returned from activities. The walls hardly muffled their voices. They were not being loud and boisterous. On the plus side there is a perfect little mountain just outside the back of the hotel.Genuine Hotels.com guest review
"Clean, Comfortable, and convenient"
This motel is located right on the main route, but was quiet and comfortable with large clean rooms. We enjoyed the complimentary Breakfast. The waffles were fun and easy to make. Good valueGenuine Expedia guest review
Excellent hotel close to University clean and efficientGenuine Expedia guest review
Wonderful place to stay in EP. Can't really say more, I have no complaints.Genuine Hotels.com guest review
This is a fabulous hotel and a great location. The staff is always so pleasant and helpful.Genuine Hotels.com guest review
if you are visiting the school, this is the best hotel!!! even if you aren't it's super convenient and close to everything!Genuine Hotels.com guest review
As for the location, perfect for attending a football game at the Sun Bowl. Unfortunately this hotel has a problem with noisy plumbing on the East wing. I brought it to their attention, they know it exist but the fix is too expensive. The hotel was 100% booked which magnified the problem.Genuine Hotels.com guest review
"Great Hotel in the West Side"
This is a great hotel experience for anyone needing to be in the near west side of El Paso. Super convenient to UTEP and many hospitals. The hotel is very clean and well maintained. Beds are comfy and linens are soft. Swimming pool is of a good size and they even have a bar!Only complaint was that the air conditioner was a tad loud when it turned on. […] But other than that a very pleasant experience. Highly recomended. Read moreGenuine Hotels.com guest review
Located away from the hustle and bustle of El Paso. Very clean, great staff! Everyone was extremely accomodating and friendly. Food is very tasty in the restaurant. Definitely will stay again!Genuine Hotels.com guest review
GREAT staff. The friendliest staff I have ever encountered!Genuine Expedia guest review
It was great but the room just would not cool down. HOT!Genuine Hotels.com guest review
"hot tub was too cold"
check in was very fast, bed was very comfortable, pool was very nice BUT hot tub was colder than the pool. meetings ran late so the times we went to hot tub to unwind we found the hot tub to be cery cold, we informed front desk 3 times so should have been fixed after first night.Genuine Hotels.com guest review
"Nice room but no free breakfast"
The room was nice, but breakfast was not included. An additional charge was incurred if you at there, unlike other hotels. This would not induce me to return as other hotels include buffet breakfasts.Genuine Expedia guest review
Arrived on a Saturday earlier than expected . I was allowed to check in a couple of hours early the staff was very professional , friendly and very helpful. The hotel offers a free shuttle bus within a five mile radius. The driver was very informative of the area, had a very enjoyable and peaceful stay. I would highly recommend to anyone staying in […] El Paso Tx. Read moreGenuine Expedia guest review
"A trip back home"
I can recommend this hotel to business or pleasure travelers. The location is excellent, the pricing was reasonable, and the property is clean and maintained.Genuine Hotels.com guest review
"Comfortable and in trendy area!"
Enjoyed our stay on a Hot Monday evening, when what we were looking for was to get in the pool and cool off. Not too busy...just perfect. Had a quiet, great night sleep!!Genuine Expedia guest review
The hotel staff made our stay very pleasant. They were helpful and friendly. We definitely appreciated that.Genuine Hotels.com guest review
"Conveniently located to down town"
Excellent hotel, clean, cooperative staff, well maintained. Had breakfast one morning and found price excessive, even for hotel restaurants. Will stay again, but will eat elsewhere.Genuine Hotels.com guest review
"Nice, nice hotel"
I was pleasantly surprised by this hotel. I had no idea it so large and quite comfy. Good location to the event I attended. Carpet did have have a stain which was the only cleanliness issue. Nights were quiet.Genuine Hotels.com guest review
"Can recomend this place!"
We had only two problems; first, the toilet was dirty when we arrived but they clean it immediately after I notified it. Second, they gave our room to another lady that arrived trying to open the room while we were bathing because they gave her the same room, at least we had the second lock. Besides that, checking in and out was very fast, parking is […] free, staff is really nice and helpful as well as the staff from the bar and restaurant. They also have some cucumber water and chocolate cookies that we really enjoyed !!!Safe place and really well located for me that had a meeting at UT. Read moreGenuine Hotels.com guest review
I have stayed there for most of my business trips, and I highly recommend it.Genuine Expedia guest review
"Fire alarm at 615 am"
Stay was good third time there within 4 weeks. After a long day at the hospital we just wanted to rest but we were rudely awakened at 615 am because someone burnt bacon down in the kitchen. No compensation was given not even a voucher for breakfast I will re think staying here again.Genuine Hotels.com guest review
Great hotel! Very well maintained, great staff, wonderful amenities. Very good buffet-style breakfast and room darkening curtains made it the perfect retreat. Only suggestion is to make the outdoor whirlpool hot- it was too cold to relax in it. Other than that- great hotel!Genuine Hotels.com guest review
Great hotel. Stay there every time I'm in El Paso for past 3 years. Favorite hotel anywhereGenuine Hotels.com guest review
"tel for business"
Great Central location. Close to westside, university, downtown, access to freeway.Genuine Expedia guest review
"Could have been better....Buffet"
The only issue I would say is the Buffet. I was really surprised, almost shocked as to how ill managed it was. It was mid morning when I went down for breakfast. We were met by two very nice servers... they were very pleasant. When we went to the bar to get our servings. The guys behind serving the portions were seemingly NOT interested in having what […] was offered, ready to plate. There were no plates available, when asked...they handed me a plate. ..I looked at it... greasy fingerprints on it. I asked for another and given the same thing. Between my companion and I we went through 5 plates and wasn't sure they were all that clean. They had minimal amounts of eggs, bacon, hash browns, pancakes to be served. I was hungry... and totally disatisfied. I looked for someone to talk to. Did not see a manager available. I stayed for 3 days.. and wouldn't even entertain eating in the restaurant for any meal. Eleven dollars for that... highway robbery. I had a better meal the next day at WHATABURGER.If a buffet is to be offered for that amount of $$$ at least make it a value. Make me not want to go next door for breakfast.I will return... hope there are changes. Read moreGenuine Expedia guest review
We arrived a little early and was able to check in and have my nephew take a nap. The room was wonderful. The bed was very comfortable and very clean. I will book this hotel again on my next stay for sure.Genuine Hotels.com guest review
"Great stay but hard beds"
The location was excellent and the service was great! I was in town for a utep game and enjoyed my stay! My only complaint was that the mattresses were very hard and the pillows were very small and too soft!!! Other than those 2 things, everthing else was great! The food was also great! They even gave me a toothbrush because I forgot mine! The staff […] was very helpful and courteous! Read moreGenuine Hotels.com guest review
"closest to sierra medical center"
This was the closest to sierra medical center where my grandpa had brain surgery. Decent part of town as we didn't want to stay downtown. Breakfast is pricey but good was good. Room service was quick and they were very accommodating to my needs. Room was clean, bed comfy but I got hot and the ad was either too hot or too cold.Genuine Hotels.com guest review
"Central and convenient location"
We could not have chosen a more convenient location. We were delighted that the hotel external architecture was Bhutanese and matched UTEP. The interior was inviting, clean and well maintained. The staff was friendly and helpful. Will definitely stay here again.Genuine Hotels.com guest review
An excellent choice for a stay in El Paso. The room was very nice and the service was outstanding.Genuine Hotels.com guest review
"Should provide prior booking notice for remodellin"
Good hotel, just very inconvenient dodging carpet rolls and workers. This is okay, but the noise when sleeping also was an issue. Need to isolate this better.Genuine Hotels.com guest review
"Great hotel for couples"
It's a very nice hotel, very well decorated, nice staff, good location. And they have amazing cookies at the front desk. They just need to get new towels. They were kind of gray instea of white.Genuine Expedia guest review
"They went out of their way!"
My friend realized she left a personal item at the hotel after we had checked out, went to the airport and turned in the rental car. HERTZ was of no help whatsoever but thats another review yet to be written. We called the hotel and asked if they had a shuttle, and thankfully they did! We were told Jesse was on his way to get us. He took us back to […] the hotel, she retrieved her item and took us back to the airport. My friends precious journal was in her hands again and we are SO thankful. Read moreGenuine Expedia guest review
"No hot water"
Was all ok for exept there was barley warm water, so if you like to take a hot shower as i do you will not be happy.Genuine Expedia guest review
"Nice but uncomfortable beds"
This was a nice hotel however the beds were so uncomfortable. The customer service was awesomeGenuine Hotels.com guest review
The location is right next to the University and very safe and quiet. The room was very clean and had a nice new big TV. The bathroom had complimentary Bath & Bodyworks toiletry.Genuine Hotels.com guest review
"Great hotel for business or pleasure."
Traveled for business at UTEP. Perfect location to campus buildings, clean and comfortable rooms. Great stay.Genuine Expedia guest review
"Good location for trip to El Paso."
Easy check in, helpful staff, very comfortable room. No great views or anything special about the location of the hotel except it was a good place to recover after getting some dental work done in Juarez.Genuine Expedia guest review
"Improve front desk and review would be perfect"
When we arrived at the hotel, front desk clerk was on phone. When she processed my reservation, she seemed harried. I asked her what the pool hours were and was appalled at her answer! She said, "24/7 but you will need to all keep your suits on at any hour please." I was standing there with my wife, and my two kids (age 9 and 11). So, I obviously wasn't […] there to party sans clothing. Otherwise, stay was great as room and location were good. Read moreGenuine Hotels.com guest review
very comfortable, great front deskGenuine Hotels.com guest review
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