All hotels in Piano di Sorrento, Italy
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereVia Bagnulo 129, Piano di Sorrento, NA, 80063, Italy, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 34 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    3.7
5.0 / 5Outstanding
"Close to train station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was most enjoyable; breakfast was very good and the B&B was quite comfortable and beautiful.
Genuine Hotels.com guest review
2 night trip Jul 3, 2014
Wanda Lewis
US
4.0 / 5Excellent
"Cozy."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very very nice place to stay at. Convenient location to the train line connecting you to many places. The staff (Frank and his wife) were VERY helpful in directing me to where I needed to be. Breakfast was fitting and helped me fuel for each day that lay ahead of me. I will be returning to Italy very soon and I would recommend staying here!!
Genuine Expedia guest review
Other trip Jul 21, 2012
Kennard
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Decent place but a bit inconvenient"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stayed here for 3 nights during our visit to the Sorrento area. Our room was much smaller than how it looked in the pictures, but given there were only 2 pictures of our specific room type this is understandable. A/C worked really well and was blissfully quiet. WiFi also worked well. The breakfast was very good with many options on offer. Customer service was great too. Not so sure the luggage storage is secure though, the bags are kept near the counter -- so we didn't use this service. The bed was decent but we'd asked for thin pillows. The pillows were thick and uncomfortable. Security of the room seemed quite good with the locked gate at the front and locked entrance door to the hallway. Close to the station but taking the train will add 30-60 minutes to your itinerary if going to Sorrento.
Genuine Hotels.com guest review
3 night romance trip Sep 19, 2014
Alex
AU
5.0 / 5Outstanding
"Hard to find but well worth it. Look closely at s"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were welcomed by Christina who assisted us parking, ensured we were comfortable and well informed. She is a natural host.
Genuine Expedia guest review
Other trip Jun 12, 2014
kiwi
AU
4.0 / 5Excellent
"Friendly hotel, excellent service. A little noisy."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable rooms, good breakfast and extremely helpful service from staff. Location good, close to railway for easy transport within the region. The only negative was noise outside the room overnight, due largely to tiled floors so no carpet or soft furnishings to absorb the noise of other guests moving around. But perhaps we were just unlucky with other guests up late at night, apart from that it was great!
Genuine Hotels.com guest review
5 night family trip May 27, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great friendly family run hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Relais Francesca is situated walking distance from the train station, Piano di Sorrento. This is on the line from Naples to Sorrento. It is in a lovely town that has great restaurants and good beaches.
Genuine Expedia guest review
Other trip Aug 24, 2013
Pam
GB
5.0 / 5Outstanding
"you should be booking this"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We first booked for 3 nights and ended up staying for 6. We were greeted by such a lovely young woman who proved to be incredibly helpful the whole week. The breakfast spread was delicious and the room was very comfortable with an amazing bathroom. Piano di Sorrento was a great little suberb feeling like a real Italian town. The ease of the train being so close made access into Sorrento simple. Look no further, book in here.
Genuine Expedia guest review
Other trip Jul 5, 2013
A Traveler
CA
4.0 / 5Excellent
"Convenient location near train station"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Satisfied with stay. Would return.
Genuine Hotels.com guest review
4 night trip May 16, 2013
A Traveler
CA
3.0 / 5Good
"Service mixed, two train stops from Sorrento"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The hotel was fine although the service and breakfast was rather mediocre. It's also worth noting that it's outside of Sorrento, so only book if you've got a car (we had a train strike one day). No restaurants etc. in the neighbourhood. Wifi is free, it's clean, we had a much appreciated balcony and it's ok value for money. The breakfast consisted of coffee, sugary juices, cakes, boiled egg and white bread; if you slept in, you'd face an empty buffet with no refills.
Genuine Hotels.com guest review
Romance trip Oct 4, 2012
Alex
GB
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent hotel and just as the pictures show. It has nothing to do with the hotel itself but beware that there are quite a few animals in the adjoining properties and therefore the cockerels, turkeys and horses do act as a early morning alarm!! Cannot fault the staff as they go out of their way to be helpful and they are very polite. Hotel is very clean and well kept. Buffet breakfast is typically Mediterranean and again plentiful and varied.
Genuine Expedia guest review
Other trip Jul 10, 2012
A Traveler
GB
2.0 / 5Fair
"Very rude service"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
The lady running the desk was very rude and unhelpful. She couldn't give us the time of day when my wife asked how to get to the beach. The desk was also closed very early in the day for a hotel, around 8:15 so there was no one there to answer questions or concerns about the room.
Genuine Hotels.com guest review
5 night trip Jun 14, 2012
A Traveler
IE

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"eccellente in tutot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
luogo molto bello personale eccellente ci tornero di sicuro
Genuine Hotels.com guest review
2 night romance trip Oct 27, 2014
giulio
IT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
Semplicemente ottimo sia per la qualità della struttura e dei servizi offerti che per.la cordialità del personale.Sicuramente ritornerò e lo consiglierò agli amici
Genuine Venere guest review
Other trip Jul 12, 2014
A Traveler
IT
2.0 / 5Fair
"Inte värt besväret att hitta till"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Ett så undanskymt läge att man är orolig att hitta tillbaka till det efter att ha åkt iväg för att äta middag. Varför inte en ljusskylt så att gästerna ser att här ligger ett hotell. Nu sitter två små kakelplattor med namnet inmurade i en mur. Det står att fri parkering ingår. När vi kom dit sent på eftermiddagen var de tre parkeringsplatserna upptagna och vi blev hänvisade till ett parkeringsgarage en bit därifrån till en kostnad av 10 euro. Detta är inte juste marknadsföring. Frukosten var snål även med italienska mått mätt. Gudskelov hade vi med eget sovel och behövde bara kaffe och bröd för att bli nöjda.
Genuine Hotels.com guest review
2 night family trip Aug 24, 2013
A Traveler
SE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    3.0
Wir waren 2 Tage in Sorrent und haben uns in diesem Hotel sehr wohl gefühlt.Abgesehen vom Besuch vieler Katzen auf dem Vordach hat hier alles gepasst.Wir konnten wegen der Tiere die Fenster nicht offen lassen und es roch fürchterlich nach Katzenpisse.Dafür wurden wir aber mit einem üppigen Frühstücksbuffet belohnt
Genuine Venere guest review
Other trip Jul 11, 2013
A Traveler
DE
5.0 / 5Outstanding
"lits confortable situation interessante"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
excellent rapport qualite prix et à retenir pour un autre séjour
Genuine Hotels.com guest review
2 night trip Jun 18, 2013
danièle
FR
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Quite simple but nice rooms, beds and it's clean. In the middle of Piano de Sorrento which is a bit outside Sorrento but a nice little community in itself. The small Hotel is situated fairly close to the sea and has a garden and parking. Very good value stay !
Genuine Hotels.com guest review
1 night trip Jun 3, 2013
Susanne
SE
4.0 / 5Excellent
"ottimo per giovani coppie e amici"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
È bello perché non da proprio il senso di stare in hotel ma in una casa di villetta,anche l uso della scala esterna ti dà la possibilità di raggiungere la propria camera senza dover passare dalla reception e aver tutta la tua privacy. Molto tranquillo, vicino al centro di Sorrento. La colazione discreta.parcheggio e wifi gratuito.
Genuine Expedia guest review
Other trip Apr 23, 2013
smile
IT
5.0 / 5Outstanding
"Charmant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A mi chemin entre le Bed and breakfast et l'hôtel, ce relais est très confortable. Le petit déjeuner est varié, sous forme de buffet et diffère légèrement d'un jour a l'autre. Le relais est situé à 2 ou 3 kilomètres du ferry pour se rendre à capri mais une station de train à 300 mètres vous permet d'y aller sans voiture, gris avantage, vu le prix du parking près du ferry. Surtout qu'un petit parking gratuit est présent. Le personnel est sympathique et accueillant, les chambres propres, le quartier tranquille, bref nous sommes restés une deuxième nuit... Attention, l'accueil ferme à 21h.
Genuine Hotels.com guest review
1 night romance trip Apr 3, 2013
Florian
FR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
ok
Genuine Hotels.com guest review
1 night trip Sep 17, 2012
A Traveler
CH
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    2.0
Forse sarebbe opportuno eseguire uno spazio per parcheggio autovetture
Genuine Venere guest review
Other trip Aug 11, 2012
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
B&B molto carino e ben curato; personale molto cordiale. Consiglio questa struttura per rapporto qualita' prezzo per un soggiorno a Sorrento!
Genuine Venere guest review
Other trip Jul 18, 2012
A Traveler
IT
4.0 / 5Excellent
"Zimmer ... naja"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
Die Lage ist sehr gut um die Sehenswürdigkeiten der Umgebung schnell zu erreichen. Das Frühstück war italienisch süß, kaum Wurst und Käse. Ein Bidet macht aber noch lange nicht aus einem kleinen Raum ein Deluxe-Zimmer. Bett war 1,8m lang und die Matratzen rundgelegen. Kühlschrank klein, TV-Empfang schlecht. Auf dem Balkon nur billige Plastikstühle ohne Auflage und kein Sonnenschirm.
Genuine Expedia guest review
Other trip Jun 15, 2012
Jörg
DE
4.0 / 5Excellent
"Piacevole vacanza"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Posizione comoda con posteggio auto, vicina alla stazione del treno. Zona tranquilla circondata dal verde. Punto base per visitare comodamente sia Napoli e dintorni che la costiera amalfitana.
Genuine Expedia guest review
Other trip Jun 3, 2012
Claudio
IT
4.0 / 5Excellent
"Très calme - à l'abri des touristes"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hôtel bien situé. À environ trois minutes à pied de la station de train Circumvesuviana. Environ très calme et à l'abri de l'hyper-touristique Sorrento.
Genuine Hotels.com guest review
5 night romance trip May 19, 2012
Simon
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip May 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Thank you for a great vacation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night family trip Jul 8, 2012
Lizi
IL
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night trip with friends May 5, 2015
Saara
FI
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Jan 6, 2015
A Traveler
IT
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip with friends Oct 10, 2014
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip with friends Oct 10, 2014
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip with friends Oct 10, 2014
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Oct 11, 2014
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip with friends Jul 26, 2012
A Traveler
FI

TripAdvisor reviews for Relais Francesca

Overall rating:Based on 133 traveler reviews

Most recent traveler reviews:

Overall Rating
"Disappointing non sembra quello di Reviews"
09/08/14 Cyril-Mundy Colombo, Sri Lanka
A B&B with adequate facilities but spoiled by the lack of care for many things. Non era multo buona. The toilet seat not attached properly, the fridge shut in a cupboard acting as a heater, the cupboards chipped and worn, the verandah chairs that left colour on the clothes. The breakfast was simple but some of it was from previous days. The welcome was acceptable but far from warm. Christina who had helped others is only there in the afternoons. Welcome very unlike the rest of Italy . Perche e andato cosi? Siamo stati la per sette giorni ma si vedi le gente resta per solo due giorni.
Overall Rating
"Beautiful BnB - cold A/C - good wifi - decent location - good breakfast"
08/14/14 mudit san jose, ca
The room was clean and average size. 2 twins and one bunk bed. Decent wifi. Walk to the metro - 5 mins - to take train to Sorrento. Walk to the Piano's piazza - 10mins. Breakfast is decent - coffee espresso cappuccino made to order. Unfortunately had noisy neighbors who were sitting in balcony till 5am and laughing out loud and chatting very loud.
Overall Rating
"Nice stay"
10/21/13 Donna A Seminole, Florida
My family stayed here for 8 nights and had a good experience. We needed a place with an elevator since my father could not navigate steps. The staff was friendly and helpful. My father was ill one day and Christina took the time to make him some tea. The breakfast was simple but good as were the accommodations. We were given a key fob and were able to enter after hours with no problem. The office and elevator close about 9p.m. So if you are using a walker or wheelchair just know it will not be accessible. My father was able to navigate the steps into the building one night after hours. Relais Francesca is close to the train station and away for the tourist Sorrento. I would recommend staying here instead of in Sorrento.
Overall Rating
"An absolutely terrible experience!"
09/03/13 Anna V Delray Beach, Florida
This bed and breakfast was terribly disappointing! Besides being very unclean, we found ants in our bed, on the floor and crawling along the bathroom walls. We also came across dirty towels and sheets. More disappointing was the owner couldn't care less. The location is not so great either. Plenty of other bed and breakfasts in the area offering better accommodations for the same money.
Overall Rating
"Nice little place"
08/12/13 ratnarv Hyderabad, India
This B&B is a 5 min walk from the Piano Sorrento metro station which connects Sorrento to Naples. It is in a very quiet area and there is nothing much around. We arrived at about 9:30 PM for check in and there was nobody at the front desk. We made a phone call to the guy that owns the place and he got there in 10 mins. We were quickly checked-in. The room was comfortable but a bit small because we had two large suite cases. The pillows were too hard for our liking. The breakfast was just about okay. But taking into account the price and convenience, it was a pretty good stay.
Overall Rating
"Excellent, Friendly home from home"
06/28/13 Glyndwr-1 Rome, Italy
Lovelly Hotel. The staff couldn't have been friendlier and more informative. Short easy walk to the station which takes you the very short ride to Sorrento. Enclosed parking in the hotel means you feel safe at leaving your car/bike. Lift to spacious airy rooms that seem to be new and spotlessly clean. Very peaceful as set in own garden. Breakfast every day with freshly made cakes on the premises. The girls on reception both speak excellent English and couldn't be more helpful. Great suggestions of places to eat and not expensive. I'll be going back.
Overall Rating
"Wish we had selected this place first!"
05/09/13 maxtraveler2 Chiang Mai, Thailand
Originally booked a B&B (also found on facebook) out past Sorrento. While the other place was "o.k." it was over hyped in our opinion so we opted to try a night at Relais Francesca. The location was better than we thought and the room was excellent!. We walked 5 minutes to the train station (piano de Sorrento) and were at the train station in downtown Sorrento in very few minutes. Able to leave our rental car behind and relax while we strolled around town. Room was spacious, clean, quiet (no barking dogs or fighting cats as previous reviews mentioned) with a sparkling private bath for only 39 euros including all taxes. Regrettably the breakfast was terrible, lukewarm coffee, old hard baked goods but at least some yogurt and juice to get us started. English speaking staff available but only during normal hours; you are on your own at night. Value for the money, fine location for commuting into Sorrento,rooms clean and spacious and much better than other places we stayed at in Italy..
Overall Rating
"Pretty and quaint"
03/26/13 Olivia M Newcastle, Australia
The rooms are big and are pretty colours. Tiles on the floor, carpet would be better. The shower head broke and they fixed it which was good. Could not ring on the phones outside the hotel so could not ring home whilst we were there. The Internet didn't work in our room only in the hallway. The reception lady was lovely but couldn't speak much English so communicating with her was difficult. There was no fruit at breakfast time mainly sweets, so e fruit would have been nice. The place itself is lovely but the staff were not as hospitable as they could have been. The location is ok nearby train station I would prob stay closer to sorrento next time.
Overall Rating
"good accomodation but very unhelpful staff"
11/02/12 Denice B Bath, United Kingdom
3 of us stayed here for a week all other guests only for 2-3 days.The hotel was lovely in a beautiful spot among orange and lemon groves.Our room had balcony looking towards mountains with no other house within view.However the man on reception ?owner/manager was so rude the entire time we were there he only spoke when we arrived and on the last day to ask for the local tax.We spent the last day in the reception as we were not collected until 5.30pm and the weather was not too good.He totally ignored us did not ask if we had enjoyed our stay which considering we had been there the longest seemed rude.We did not let this spoil our stay as the place itself is lovely
Overall Rating
"Spotless and comfortable"
09/30/12 dentonmike Stalybridge, United Kingdom
This is a superb B&B very clean and reasonably located. There are places in Piano to eat, and the station is 400m away giving easy access to Sorrento, Pompei, Vesuvius and beyond to Naples. Parking is a major bonus in the peninsular area. The breakfast is a classic Italian with sweet pastries, croissants, cold meats, cheese, tomatoes, boiled eggs, fruit, yoghurt, honey, jams and so on. A word of warning; when an item runs out, there is no replenishment. If you want a full choice, don't be too late!
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