Drury Plaza Hotel San Antonio Riverwalk - San Antonio

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We loved this hotel. The staff were very professional, friendly and helpful. The hotel itself is beautiful and the location is perfect. We will definitely stay here again!

Genuine Hotels.com guest review

We got the King suite for our family of three. Great layout - with private room and sleeper sofa in a "living area". The room amenities had fridge, coffee, mini bar sink, microwave- very helpful with snacks. Having an indoor and outdoor option was perfect with the unpredictable weather. While the free breakfast and the kickback reminded me of cruise […] buffet lines, it work well for us. Our son had a snack at the kickback while we took advantage of the cocktails. Then later we went to the riverwalk for a nicer dinner. Great location. Super easy commute to Seaworld - took approximately 20 mins. We will be back. Read more

Genuine Hotels.com guest review

Luxurious, comp food great bonus, awesome service. Hotels.com offered excellent price.

Genuine Hotels.com guest review

This is an amazing hotel! We stayed 3 days, and have zero complaints. The kickback and breakfast were really tasty, I was expecting way less per other reviews! The kids enjoyed the rooftop pool and the access to the river walk. Will be staying here again on our next trip down! The staff was very nice and helpful which was a nice bonus! Loved our stay!!! […] :) Read more

Genuine Hotels.com guest review

To start off the valet guys were fast, professional, courteous, and great giving directions! Housekeeping was friendly and clean! Breakfast was plentiful and delishish! 5:30 Kick-Back was super fun and a big bonus to the stay! I plan to stay at the Drury Plaza for any future trips!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stayed two nights at Drury and it was all I expected! Everyone fond over my two large dogs which the dogs didn't mind ;) and there's a convenient location outside the valet entrance, to the left, then to the right on the sidewalk where the dogs can take care of their business. I was staying on the 19th floor and thought it was going to be a headache […] taking the dogs out all the time.. But it really wasn't. Staff was very courteous, elevators were fast, free continental breakfast, free wifi and Ethernet cable in the room (and connection was relatively fast!!), 3 complimentary alcoholic drinks per adult.. Really cannot beat all that!!! Hotels.com made things very convenient too - you work directly with them so when you get to Drury everything is set, only thing is (if you want) to put a credit card down for incidentals, I.e. room service. Read more

Genuine Hotels.com guest review

My room was dirty! The curtains were stained and I am pretty sure the to toilet was not cleaned before I checked in! But the location was fantastic, could even see the River walk from the room! Enjoyed the free drinks, and breakfast was a great experience. Just needs more deep cleaning in the rooms!

Genuine Hotels.com guest review

I always enjoy staying here. Great breakfast, River access, nice staff.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was friendly & reliable. The location was great everything was literally a minute or less away. Just fantastic!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

WE ENJOYED OUR 3 DAY STAY. THE HOTEL WAS CLEAN, SERVICE WAS ABOVE ANY. THE ONLY PROBLEM, I AM A LIGHT SLEEPER & OUR ROOM WAS NEAR OUTSIDE AIR CONDITIONERS WHICH WAS BOTHERSOM. WE HAD NO VIEW AS THE WINDOWS FACED THE ROOF ON THE 5th FLOOR. WHEN I COMPLAINED, THE EMPLOYEES OFFERED ANOTHER ROOM WITHOUT HESITATION. WE WILL STAY AT THE DRURY AGAIN. IT WAS […] GREAT TO BE RIGHT ON THE RIVER WALK AS WELL. Read more

Genuine Hotels.com guest review

The front desk staff was always friendly and helpful. The rooms were very clean and comfortable. It was nice to just walk down through the basement and onto the Riverwalk. Security was a major concern for the area however there were no issues during our stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel staff very friendly! Love the breakfast and evening appetizers and drinks. Your hotel is very inviting and has a great atmosphere.

Genuine Hotels.com guest review

Hotel room was comfortable and clean. Service the staff provided was superior. We enjoyed the breakfast and evening kickback. The first evening at the kickback, we were greeted by a manager. Then after we had our plates and drinks, we saw that tables were filling up and this manager came from way across the room to open up a closed section to see that […] we were seated comfortably. Later that evening I ran into him on our floor and he asked if everything was ok. We really appreciate this kind of service. All the staff was extremely friendly and helpful. Read more

Genuine Hotels.com guest review

It was a great location. Access to Riverwalk from basement. We had a king suite with a balcony that overlooked the river (when you sat right next to the railing..we were on the 11th floor of the tower) and the San Fernando cathedral. It was lit up at night..very pretty. Lot's of restaurant's within walking district. Really enjoyed the Iron Cactus, very […] good Mexican food. We sat outside. Liked the fact that there were garden planters that separated us from everyone walking by. We could see the river but didn't feel like we were on display for everyone walking. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our hotel was exceptional. The room was very clean. The sheets looked brand new. The restroom was very well cleaned and lots of towels, which we like! Oh, and the breakfast was the best ever! Can't say enough about the overall quality of service, room and food! The best hotel ever to stay in San Antonio!

Genuine Hotels.com guest review

We are never disappointed in this hotel. Stay here every time we come to San Antonio. People are friendly, hotel has charm and character, and can't beat the kickbacks! Room was clean and view was wonderful. Valet actually went and jumped our car off when it wouldn't start and were so nice.

Genuine Hotels.com guest review

Pros of my get away The room had a nice balcony The bed was comfortable The view was nice Breakfast hit the spot The free boose made up for the parking fee The location was good Cons of my get away Hotel was a little dated Getting around the hotel took some work Sumary... I will come back

Genuine Hotels.com guest review

With a full hot breakfast every morning and another meal from 5-7pm every night, a family could save a bundle on food alone. And it's not just a snack. They had baked potatoes, hot dogs, nachos, popcorn, etc. And for each adult, 3 alcoholic drinks per night. The hotel is right on the river, just a quick walk to all the restaurants and shops, but it's […] not a cookie-cutter hotel - it used to be a bank. A really great, old-fashioned, gold filigree lobby bank. Each of the rooms used to be offices. You almost expect to pass Sam Spade in the hall. It's clean and comfortable as well. I've been coming to San Antonio for the past 30 years and I try to stay in a different hotel every time - this is one of the few that I chose to stay in several times. Read more

Genuine Hotels.com guest review

We were very pleased with the hotel and their services. Beautiful hotel on the river, rates were good, room was very clean and beds were comfortable, had beautiful view from our window and will definitely stay there again when we visit SA.

Genuine Hotels.com guest review

We were absolutely delighted and would return to the Drury Plaza any time we come to San Antonio. Thank you for the best experience!

Genuine Hotels.com guest review

We were very pleased with the Drury. The bldg is beautiful and is in a nice location. It is in a quiet location on the Riverwalk so if you want to be closer to all the bars & restaurants you may want something a bit closer. We enjoyed walking to the busier areas. Our room was very pleasant except when I went to put some drinks in the fridge there was […] extremely old pizza left in the fridge which means someone hadn't taken the time to really clean out the fridge. Other than that our room was very clean. The hotel has 2 pools that looked very nice and clean and the front desk workers and valet workers were all extremely nice and helpful. I can't wait to stay there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Maid unexpectedly came in our room without knocking at 5:00 In the afternoon while we were in there.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is our second stay at a Drury property (after New Orleans, 2012), and it again exceeded our expectations. Drury's parent company has a special way of repurposing classic old structures, and turning them into great places to stay. This was once the Alamo National Bank, a wonderful art deco landmark in San Antonio. Our room was clean, and extremely […] quiet. Check-in service and food service staff were friendly and efficient. Location, on a quiet part of the Riverwalk, was sensational. A short 3 minute walk beside the river gave you access to loads of restaurants, shops, activities, and interesting sights. You can't beat the hot food for both breakfast and dinner, along with three alcoholic beverages per guest, per night. The food was hot, plentiful, with enough of a variety, and more than adequate. (Not a gourmet sit-down dining experience, but nothing lacking in a meal, clearly.) Only thing I would clarify is the parking. We self-parked on the 2nd floor, and when checking out the next day, the hotel garage staff indicated that we could have gotten towed. There were no signs to let you know that, and front desk staff should ask where you parked, and whether it was valet or self-parking. Regardless, everything worked out fine, and we had NO problems. One last note....be sure to hit the rooftop pool and outdoor lounge area. Terrific views of San Antonio in all directions. Very happy with our overnight stay! Thanks! Read more

Genuine Hotels.com guest review

IT WAS GREAT!!! In the midst of all the celebration, the hotel staff made certain to give quality service to all.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall, great stay and friendly staff. Just didn't like the view from our room.

Genuine Hotels.com guest review

My friends and I were stuck in elevator number 2 for 35 minutes. It took two phone calls before anyone did anything to get us out. However, the manager was AMAZING!!!! He definitely made us quickly forget about the situation and was extremely accommodating. I would absolutely stay at this hotel again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was one of best Hotels I have stayed at in San Antonio. I have been to San Antonio at least 10 times and this was my first stay. Our room was awesome and we were so close to everything on the river walk. I will definitely stay here again.

Genuine Hotels.com guest review

I was impressed by the fact that even the staff/workers/maids all greet you when they see you. Most hotels, they just look away

Genuine Hotels.com guest review

Nice location, great views, the halls, and shampoo, condition, body wash containers mounted on the shower walls remind me of my college dorm or a cheap gym's lockeroom. Honestly, my gym has nicer bathrooms.

Genuine Hotels.com guest review

Historic, beautiful, and very clean hotel. We LOVED our stay and will definitely come back. The free breakfast buffet was excellent, as well as the free drinks and appetizers at the evening kickback. The rooms were spacious and cozy as well. Definitely a place I would recommend to all.

Genuine Hotels.com guest review

i will have to say the hotel is great, comfortable, and in a convinient location. HOWEVER, the only thing, is that as younger people traveling (25-30 years old), we felt like the youngest people that stayed there. it is definetly more for an older crowd. it didn't matter to us, but just FYI for any other younger people looking to stay here.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was outstanding and the staff were all the friendliest of any hotel I have ever stayed in. The location is right there on the Riverwalk and within walking distance to the Alamo and the Rivercenter Mall. We will defiantly book there again on our next trip.

Genuine Hotels.com guest review

This hotel was very clean. Rooms were spotless. Hotel employees were very helpful and friendly. Hotel was somewhat dated, and having to take two different elevators to get to our room was not covenant. There were lots of families with kids going to and from the pool, so hallways were wet from them. If you are looking for a great place with pools the […] kids would enjoy and easy access to the river walk, this is a great hotel for your family. If you are a couple looking for a weekend getaway, you might want to stay at a different hotel. Read more

Genuine Hotels.com guest review

Excellent. I would have given a 5 on room cleanliness, but there was a blood spot on one of my pillow covers. Kind of unsavory. I would skip the free breakfast next time. It didn't fit the ambience of a fine hotel.

Genuine Hotels.com guest review

The kickback at 5:30 with free food and drinks is a nice perk, and the hot breakfast is very good as well. You can access the riverwalk from the hotel elevator. Lots of places to eat and sights to see. The San Fernando tower we really enjoyed the room with the balcony

Genuine Hotels.com guest review

It took us a while to find out how to get to the parking area when we arrived and once we found it, we found out we would only be able to do valet parking onsite. We decided to do it and it wasn't that big of a deal, but I understand for some, it can be an extra added cost they aren't wanting to take on. We went to check in and everything went smoothly, […] they gave us some cards for their breakfast in the morning as well as some complementary drinks and hot food that evening. We decided to get the free drinks, but passed on the food so we could go eat out. The drinks were ok, but I really don't think you can expect amazing when it's free! I did appreciate that the bartender was happy to make a different drink if you tried it and didn't like it. We went down to their basement level floor which is where the river access is at. It was a little strange being down there, but there is a door out to the river walk! I was thinking it wasn't really there once we got down there, even though there were signs for it! Anyway, the room was nice, everything was clean. I liked that they had some more green ways of operating the hotel, like having dispensers on the wall for shampoo, etc. instead of the little bottles that end up in the landfill. We ate their hot breakfast in the morning. It seemed to be a typical hot breakfast as you would have at any hotel. I would say that overall, it was a great stay, but for the price, I probably would choose a different hotel next time. Read more

Genuine Hotels.com guest review

Excellent location to walk out then take a walk on the River Walk. The hotel staff was very friendly and most helpful. We will plan to stay there again next time!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review