"Right on the riverwalk."
Overall wonderful experience. The only downside is the cost of the parking, but end up being worth it for the protection. The towels could be better.Genuine Expedia guest review
The staff is the friendliest! I have never been to a hotel where everyone on staff cares about you and your visit! The only negative part was waiting for the elevators during breakfast and at checkout:(Genuine Expedia guest review
"loved our stay"
We stayed in the san fernando tower the only bad thing was having to take two elevators to get to our room but the view made it a worth it , it was right in front of the san fernando cathedral and the river walk the staff was super friendly and made us feel vary welcome we loved the 5 o'clock kick back good food free drinks what more can you ask for […] we'll definitely well be staying there again Read moreGenuine Hotels.com guest review
Great hotel everything was great the pool was clean too the hotel was great for a family travelingGenuine Hotels.com guest review
Everyone was friendly and helpful. Breakfast and dinner were included with the room plus 3 mixed drinks each day. Valet parking was great for an additional fee but well worth it.Genuine Expedia guest review
"On the Riverwalk"
Spacious room but no view. 5:30 kickback was excellent way to meet others and have a snack. Friendly staff, especially at check in and check out. Only issue is that it is a long walk from elevator Basement stop to Riverwalk.Genuine Hotels.com guest review
Great service at check in and valet Awesome studio suite Love the top floor pool The morning free buffet free fall all only concern heards and stampedes no organization get up for more and some family stole my seat they sent the kids to do the dirty work ! Other than that I'll be back just skip the cattle rustle breakfeastGenuine Hotels.com guest review
Very impressive. I stayed in a Suite, which consisted of a bedroom and living room. It was so over sized, that we called it the "Godfather" suite. We even thought it was the wrong room, because the views were stunning. Very well worth the $200 that we paid. The room was so spacious, with a wetbar, a huge bathroom, and unlimited liquid, hydrating soap […] and hydrating shampoo! Breakfast was not over crowded, because there were servers monitoring the buffet lines and assisting. Then, afternoon stack which was more like a dinner, with hotdogs, nachos, backed potato, soup and pasta to choose from! And a free alcohol for the adults?! And furthermore, that is no snack, totally understated. It was awsome awsome. NEver stayed anywhere where everything is understated. Great Great Stay. Read moreGenuine Hotels.com guest review
"Charm and hospitality."
Our stay at the Drury Plaza was quite a memorable one. The valet parking upon arrival alleviated us from having to drive around in search for a spot in downtown. The lobby is grand, definitely a Kodak moment. The free dinner snacks were perfect. The complimentary drinks were perfect after a long road trip. The breakfast was excellent. The room was quiet, […] and was impeccably clean. Lastly, I will recommend the hotel to my friends and family. We will definitely stay again on our next family trip. Read moreGenuine Hotels.com guest review
Overall stay was great. Only complaint that I have is that it takes forever to get an elevator during breakfast/dinner rush and when trying to check out. I believe everybody was checking out at the same time. It took 15/20 minutes for an elevator. Other than, my kids and I loved our stay.Genuine Hotels.com guest review
"Great Hotel & convenient location"
This hotel was great except for one thing, they have 5 elevators used by all the guests as well as staff. The wait to go up and down during breakfast, check-out , and happy hour was long. The day we checked out, we trekked down 12 flights of steps rather than wait forever for an elevator. Luckily we just had a few bags. But everything else was awesome. […] It's in a great location near all the sights so it's an easy walk to things. The breakfast was very good with lots to choose from and we had no idea there is a Happy Hour and you get 3 free drinks a person. The staff is very friendly and the room was nice and comfy. Read moreGenuine Hotels.com guest review
"Always San Antonio"
Nice location to the Riverwalk, decent condition of the hotel, surprised at size of the room (pretty small), very decent breakfast, friendly people busing the tables, serving food, like the pool on top of the hotel, glad we came on a Monday, as was no line for the food. Check-out could have been a real nightmare, as every car is valet parked - had about […] a 20 minute wait, as only about 5-7 cars in front but I was there on business, and needed quick access. Don't be in a hurry for your car, the $21 fee is really over-priced. Read moreGenuine Hotels.com guest review
"Nice hotel right off the river walk"
My experience there was satisfactory. The room was just as I requested. The free breakfast was awesome. One slight problem was the elevators as you had to wait 10 to 15 minutes for one to come. Not sure if they were having problems or not.Genuine Expedia guest review
"Eclectic, old hotel on the riverwalk."
Albeit very crowded, I loved the rather extensive free breakfast/dinner buffet that included free alcoholic beverages in the eve.Genuine Expedia guest review
it is a hotel and looks like it is a big hotel. they dont provide bell man. even thought somebody carry the luggage for in the end. the location is perfect just beside the river walk. the funiture and stuff looks old.Genuine Hotels.com guest review
"The kids loved it"
Very convenient location for the price. Free breakfast and evening snack came in handy with our busy schedule with the kids.Genuine Hotels.com guest review
Exceptional service. Very clean and very friendly staff. Highly recommend.Genuine Hotels.com guest review
Nice place to stay, only complaint was that I was not aware of the $21.00 a night fee for parking and mandatory valet parking.Genuine Expedia guest review
"Great hotel on the riverwalk"
We loved all the amenities from the indoor pool,rooftop pool,free breakfast and evening kickback. It was so nice to be on the riverwalk and so close to everything downtown. Will definitely be staying here again.Genuine Expedia guest review
"Plenty of food for everyone"
Free breakfast, dinner and alcoholic stay everyday. They also have free sodas and popcorn bet 3pm to 10pm. Employees are friendly and management is there to make sure the dining section is always clean. I love that they always refill the food unlike any other hotels.Genuine Expedia guest review
"San Antonio River Walk"
Fantastic hotel, fantastic location could not have been better.Genuine Hotels.com guest review
We will never stay anywhere but here!! We loved it!Genuine Hotels.com guest review
"A Gem in San Antonio!"
My wife and three kids were on a road trip that took them through San Antonio. I shuffled through several hotels before I landed on one to put them in for this two night stay. They were incredibly surprised with "how cool" the Hotel was. Clean, well appointed, and the staff was "so nice". My kids loved the rooftop pool, and my wife really enjoyed the […] 5:30 kickback drinks and hors devours. They said it was on a great location on the River Walk as well. Completely satisfied with our descision to stay her!! Read moreGenuine Hotels.com guest review
"Room not as specified during reservation."
Refrigerator did not work. Asked for room with sleeper sofa and it did not have one. Also, was told during reservation that room would have balcony to river walk and when I got there they said they did not have such room.Genuine Expedia guest review
Great place to stay on the riverwalk! Staff was awesome, and room was very clean and comfortable. I will definitely stay there again on my next visitGenuine Expedia guest review
Wanted to take a mother and daughter road trip to celebrate starting the last semester of college and see Justin Timberlake. Found this hotel and decided to give it a shot. BEST CHANCE TAKEN! This hotel is WONDERFUL! The service is great, all the free food was AMAZING! This made for an enjoyable vacation, easy and fun time staying on the river walk, […] well worth the price for everything we got. BEAUTIFUL view from the pools. WONDERFUL staff!! Just cannot express how much fun we had, thank you Drury! Read moreGenuine Hotels.com guest review
"Clean room - comfy beds"
The service was excellent (valet, check-in, breakfast etc). The rooms were clean and the bed was very comfortable. The common areas were less clean. I wasn't afraid to sit on the furniture or anything like that, it just looked less kept than the rooms. The breakfast choices were more than the typical hotel and happy hour was awesome. It's a unique feature […] to offer 3 free drinks and food in the evening. Good value for the money especially for the location. The rooftop hot tub was a nice perk too, but I think it closes too early. Enter the parking garage through Commerce street...gps will take you to the front doors, not the garage. Read moreGenuine Hotels.com guest review
Great location and clean room but hotel is very big and it was a little confusing getting to our room. Our room was located in another "tower" of the building so required 2 separate elevators. Overall, not that big of a deal. Breakfast was great and staff was wonderful.Genuine Hotels.com guest review
"Totally recommend this hotel"
Very good service, friendly staff, very nice rooms and view at nightGenuine Hotels.com guest review
Nice room. Comfortably beds. Great breakfast and snacks. Got a bit crowded during weekendGenuine Expedia guest review
Overall, nice place. Got there at 3:40. Check-in time was 3 but they were running about an hour behind & staff were very slow checking people in. Not enough people working as the wait in line took another 30 minutes. Several guests were waiting and complaining as well. Other than that, cool roof top pool & pretty view. Nice free breakfast. Perfect location […] on the Riverwalk. Read moreGenuine Expedia guest review
"On the Riverwalk"
Very nice place to stay, right on the riverwalk and close to everything.Genuine Hotels.com guest review
"Great Location on the River Walk"
We thoroughly enjoyed our stay at the Drury Plaza Hotel. The rooftop pool was a hit with our two boys and the location of the hotel really cannot be beat!Genuine Hotels.com guest review
I loved it but the valet service was very busy so it was challenging to get your car at times.Genuine Hotels.com guest review
"Nice and Close to the Riverwalk"
Hotel staff was excellent with great customer service, food during breakfast and evening were very well prepared and the staff was very helpful. The one issue was that the new addition was poorly planned out and was not convenient for guest.Genuine Hotels.com guest review
"Centrally Located Hotel"
The hotel location was excellent. We usually stay down by the Market, but decided to book a hotel on the Riverwalk. We couldn't have been happier with this hotel. From the moment we arrived, valet was taking our car and we were greeted at the front desk. Check in was simple. Our room was very clean and so comfortable. We also enjoyed the drink/food […] voucher. We were pleased that the most popular spots on the Riverwalk were only a few minutes walk from the hotel. Overall, great location, great service, great hotel experience! Read moreGenuine Hotels.com guest review
"Great Stay but at the End of the Riverwalk"
I would stay again for sure. The free breakfast and the Kick Back makes up for the hotel being at the end of the RiverwalkGenuine Hotels.com guest review
Personal very helpful, walking distance to surrounding, best thing is no one is allowed to any floor or recreational area without a room key.Genuine Hotels.com guest review
"Absolutely loved this hotel!"
Beautiful architectural details because the building used to be a bank! Check in at the teller windows! Nice rooftop pool with hot tubs, fitness center and outdoor deck. We had a roomy two-room suite with two queens in a bedroom with a door, living room area with another TV, refrigerator and microwave. Large bathroom. Great breakfast with biscuits, […] pancakes, muffins, bagels, sausage and yogurt. Wish they had more fresh fruit options. They did have whole bananas, apples or oranges. Read moreGenuine Hotels.com guest review
My stay at the drury plaza was quite pleasant. The only displeasing factor that attributed to my stay was the service and hospitality of the hotel receptionist. The lady was quit rude and condescending. And seemed very agitated..... I understand that individuals have a rough day, but you shouldn't pass it on to your customers, this can affect people's […] judgement about ur customer service. But either than that i enjoyed the view and the morning staff's hospitality. Read moreGenuine Expedia guest review
"Last night of a south west vacation"
We stayed one night on the way back from the south west nice place right on river walkGenuine Expedia guest review
"The Drury Plaza Riverwalk Hotel is convenient."
My husband and I visited Drury with our adult son and two young granddaughters. The room was quite comfortable, although I had been told our 2-room suite would have a fold-out couch for our son. It did not, it had a loveseat and recliner. Luckily, he was amenable to sleeping in the recliner rather than bringing in a cot. My husband and I and the two […] little girls used the 2 queen beds. The complementary breakfast and kick-back cocktail time was enjoyable and avoided the need (and expense) of finding a good breakfast for young children. We adults enjoyed the kick-back hour; the food was okay but plentiful. If desired, one could make a dinner out of the kick-back buffet and not bother with a restaurant (very economical), but we preferred to have a drink and give a snack to the children, then go out to dinner at one of the wonderful restaurants on the Riverwalk. The valet service was excellent, very prompt and polite. The rooms were always clean and smelled nice when we returned in the evenings. We would stay at Drury Plaza again, but would also consider trying one of the other hotels on the Riverwalk, just for the sake of variety. I would recommend Drury Plaza to anyone going to San Antonio and willing to pay for the convenience of staying right on the Riverwalk. Read moreGenuine Expedia guest review
"Very nice and accommodating"
Great hotel. Our air was not as cool the first night there and they brought us a fan for the first night. The next day they fixed the air and it was perfect. I would recommend this hotel to anyone. The pools were great and all the little scenic patios were awesome too.Genuine Hotels.com guest review
"Great hotel and value"
The hotel was awesome, very convenient location. Staff was great. Amenities are excellent. Only complaint was room not cleaned very well the first night.Genuine Expedia guest review
Access to the Riverwalk was great. The Alamo was only a short walk along the Riverwalk. The hotel staff was always polite and helpful. Having the free hot breakfast and dinner helps save the vacation budget. A little traveler's info: The physical address of the hotel is on Saint Marys, but there is very little parking there. Instead there is an entrance […] on Commerce with staff to help you unload and a valet to park your car. Once our car was parked we only used it once, the rest of time it stayed parked and we walked most everywhere. We also bought a two-day tour bus ticket that allowed hop on and off priveledges. The bus stopped right outside the hotel. We toured the basic sites first then rode it to an area, got off, explored, and then caught it to another area to explore. Read moreGenuine Hotels.com guest review
Located right on the riverwalk. Close to restaurants and the Alamo. Enjoyed the free breakfast and the cocktail hour.Genuine Expedia guest review
Good clean hotel. Staff is friendly. Great location. Will be staying there every time I visit.Genuine Expedia guest review
Good value, not to fancy, costly, or over indulgentGenuine Hotels.com guest review
"Great downtown hotel!"
This hotel is right off the riverwalk in a great location! The only problem I had with it was that parking cost $22, but hey it is downtown. The room was clean and well kept, and the breakfast was easily the best breakfast I've ever had in a hotel. I am very glad I chose this place to stay!Genuine Expedia guest review
"I will stay there again."
The room was very large, clean and comfortable. We had a view of Commerce St. and St. Marys St. which was attractive. Despite overlooking two busy streets, the room was very quiet from street traffic and other guests. We loved accessing the Riverwalk from the Lowest level of the hotel. We felt safe- entrances and even elevators were key-access only. […] The hotel was beautiful and art deco style. The rooms were modern style with browns and tangerines. The breakfast was massive with all kinds of choices. There were plenty of seating options on the second floor balcony with a view of the beautiful stained glass window in the entrance. The pool is on the rooftop with a gorgeous view of San Antonio- it's especially lovely at night. Valet parking made the stay better- the fee is added onto the hotel bill. Hotel staff were helpful in telling us best routes to access parts and places in San Antonio we wanted to see. It is within walking distance of Market Square and The Alamo. If you take your vehicle out of valet parking, expect to pay up to fifteen dollars to park offsite in various lots. It's best to walk if you can. We loved returning to our room the second day and finding it tidy and amenities restocked. BTW there is shampoo/conditioner/body wash dispenser in the shower, so don't pack those items. Read moreGenuine Hotels.com guest review
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