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The Umstead Hotel and Spa, Raleigh

5 stars
100 Woodland Pond DrCaryNC27513United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.9 / 5
  • Lovely stay and felt very special!Jun 23, 2016
  • Beautiful hotel and amazing spa!Apr 28, 2016
22See all 22 Hotels.com reviews
From 682 reviewsTripAdvisor Traveller Rating

The Umstead Hotel and Spa, Raleigh

Hotel Info: ‎866-539-8117‎

from $309
  • Suite
  • Suite
  • Suite, 1 King Bed
  • Lake View Balcony King
  • Suite, 1 King Bed
  • Lake View Balcony Double-Double
  • Suite, 1 King Bed
  • Suite (Governors)
  • Executive Suite, Balcony, Lake View
  • Double Room, Balcony, Lake View
  • Room, 1 King Bed, Balcony, Lake View
  • Premier Double Room
  • Premier Room, 1 King Bed
  • Premier Double-Double
  • Presidential Suite
  • Suite (Signature)
  • Premier king
  • Suite (Spa Level)
  • Suite, Accessible (Spa Level)
  • Superior Room, 1 King Bed, Balcony, Lake View
  • Premier Room, 1 King Bed
  • Premier Room
  • Suite, 1 Bedroom, Balcony
  • Suite
  • Deluxe Room, 1 King Bed
  • Studio Suite
  • Superior Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Suite
  • Standard Room, 1 King Bed
  • Deluxe Room, 1 Double Bed
  • Suite, 1 King Bed, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Umstead
  • Umstead
  • Umstead Cary
  • Umstead Hotel
  • Umstead Hotel Cary
  • The Umstead Hotel Cary

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 14.00 per night

Pets are allowed for an extra charge of USD 200 per accommodation, per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals on site
  • Yoga classes/instruction on site
Working away
  • Business center
  • Meeting rooms 6
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Herons - This fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

The Umstead Hotel and Spa, Raleigh’s small print

Also known as

  • Hotel Umstead
  • Umstead
  • Umstead Cary
  • Umstead Hotel
  • Umstead Hotel Cary
  • The Umstead Hotel Cary

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 14.00 per night

Pets are allowed for an extra charge of USD 200 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.9 /5 from 22 reviews

The Umstead Hotel and Spa, Raleigh
Good3.0 / 5
Very Expensive / Not a Good Value
This hotel has no charm. It is located in a business park off of a busy freeway on/off ramp. Ambience is corporate. The bathroom in the hotel room is spacious, but has design flaws. Shower is tiny. Toilet is enclosed in a room with a glass door. Room maintenance was not so great. The plumbing fixture in the shower was leaking; and the TV remote needed fresh batteries. Room furnishings would be more appropriate in an office setting. The bed was very comfortable. Wi-Fi is strong and free. This hotel is really comparable to a standard airport Hyatt. The room rate should be 30% - 50% less than they are charging.
1 night trip with friends
The Umstead Hotel and Spa, Raleigh
Outstanding5.0 / 5
Excellent Hotel!
Comfortable, relaxing, great environment!
1 night romance trip
The Umstead Hotel and Spa, Raleigh
Outstanding5.0 / 5
Best hotel in the Triangle area
We stayed at the Umstead for the New Year's Eve event. The hotel is outstanding in every respect from the elegant facilities and pleasing decor to the cheerful, attentive service. The rooms are spacious, well appointed with luxurious bathrooms. Heron's, the hotel restaurant, is also very good though a lot of the menu choices are meat-oriented so rather limited for people like my wife and I who do not eat meat. Even some of the egg and fish dishes have bacon or sausage which excludes even pesco-vegetarians.
1 night romance trip
The Umstead Hotel and Spa, Raleigh
Outstanding5.0 / 5
Excellent
Exceeded all expectations!
2 night romance trip
The Umstead Hotel and Spa, Raleigh
Outstanding5.0 / 5
Loved It!
1 night trip

See all reviews

The Umstead Hotel and Spa, Raleigh

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