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Hyatt Regency Hakone Resort and Spa, Hakone

4.5 stars
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408, Japan, ‏‎866-539-8122
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Outstanding4.7 / 5
  • Love the peaceful surrounding.Dec 12, 2015
  • We really enjoyed our stay here. Feels like a luxurious mountain retreat. Nice spa…Apr 28, 2015
See all 93 Hotels.com reviews
From 715 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $275
  • Guest Room Twin
  • Deluxe Twin Room
  • Regency Suite Twin
  • Regency Suite Twin and Tatami
  • Mountain View Twin Room
  • Deluxe Twin Room
  • Deluxe Twin & Tatami Room
  • Regency Executive Suite Twin
  • Regency Suite Twin
  • Regency Suite Twin & Tatami
  • Regency Executive Suite Twin
  • Deluxe Twin and Tatami Room

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free train station pickup *

Parking

  • Free self parking (limited)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: JPY 150 per person, per night

In the hotel

Food and drink
  • 3 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1141
  • Conference space size (meters) - 106
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby

In the room

Home comforts
  • Climate control
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Izumi Spa has 8 treatment rooms. Services include massages, facials, detox wraps, and body treatments. The spa is equipped with hot springs/mineral springs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Dining Room French - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only.

Chef's Table - This fine-dining restaurant serves dinner only. Reservations are required.

Hyatt Regency Hakone Resort and Spa, Hakone’s small print

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hyatt Regency Hakone Resort and Spa, Hakone

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