All hotels in Funchal, Portugal
1 room, 2 adults
You can collect Welcome Rewards® nights hereRua da Levada de Sao Joao, 4, Funchal, 9000-191, Portugal, ‏‎800-491-6126
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4.8 / 5Outstanding

Score breakdown (from 165 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.8
  • Comfort
    4.7
  • Condition
    4.6
  • Neighborhood
    4.1
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4.0 / 5Excellent
"Nice but noisy"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly, helpful staff. Nice room. Plenty of space with balcony. Next to busy street so lots of street noise. Long walk to town. Uphill return is tough for older people. Not convenient to buses so taxi into hotel from airport cost 50 Euros. Take taxi arranged by hotel for 30. Breakfasts were good but they don't know how to cook eggs.
Genuine Expedia guest review
Other trip Nov 23, 2014
jim
US
5.0 / 5Outstanding
"wonderful stay in Funchal; great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful accommodations. it was a bit disappointing that the hot tub is only available in the spa and that closed at 6pm! Restaurant was great. Complimentary breakfast was fabulous. Service all around was impeccable. Would stay there again in a heartbeat. Oh - and the rooms were really spacious!
Genuine Hotels.com guest review
3 night romance trip Mar 12, 2014
Jarvis
US
5.0 / 5Outstanding
"Wonderful hotel, very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms and beds were incredibly comfortable, breakfast was extensive (everything from honey cakes to dried fruit to 2 different kinds of jam to pressed watermelon juice) and staff was typically very helpful. Outdoor swimming pool was particularly nice, and we accidentally joined a water aerobics class one night. Location: hotel is located a good 15 minute walk from the city center, which wasn't a problem for us because we like looking at maps and getting a little lost. If you're the kind of person who likes to roll out of bed and be in the hustle and bustle, perhaps this isn't for you.
Genuine Expedia guest review
Other trip Mar 17, 2014
A Traveler
US
4.0 / 5Excellent
"Quiet location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent small hotel in quiet area close enough to town for 70 year olds to walk.Clean, good room size, excellent dining room, although menu would be limited for someone on half board staying a week. No view of ocean might be drawback to some.
Genuine Hotels.com guest review
3 night family trip Aug 28, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"very welcoming boutique hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very welcoming boutique hotel. well located for walking access to old town Funchal about 30 mins. very good value.
Genuine Hotels.com guest review
7 night romance trip Apr 1, 2015
A Traveler
GB
5.0 / 5Outstanding
"highly recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel with great spa facilities
Genuine Hotels.com guest review
2 night romance trip Mar 23, 2015
A Traveler
GB
5.0 / 5Outstanding
"Terrific hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We have travelled widely and this colonial style hotel is probably the best we have stayed in. The facilities, grounds and staff are all that one could wish for. We are already thinking about returning for another winter break in the future, but for longer than a week.
Genuine Expedia guest review
Other trip Jan 30, 2015
Tony
GB
5.0 / 5Outstanding
"Escape from the Winter"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were met at the airport (25 minutes by car) by a pleasant young man. On arrival the lady at reception took us to our room which was a spacious suite overlooking the patio and gardens, and explaining many facilities available. Each week for 5 nights the restaurant had an excellent a la carte menu; the other 2 nights were special, one specialising the food from Goa, the other allowed 4 chefs to prepare their own dishes which we then had to judge. The hotel was about 1 Km up hill from centre of town with a shuttle twice a day. We had glorious weather for 9 days except for a trip into the clouds one day.
Genuine Expedia guest review
Other trip Jan 28, 2015
James
GB
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This is a small hotel with lots of character. Happy friendly staff. Location is not the best but okay if you enjoy walking and/or taxis. Room 007 should be avoided if you are a light sleeper as it suffers from a variety of noises through the night. The buffet breakfast provided a good choice although it was virtually the same every day.
Genuine Expedia guest review
Other trip Jan 26, 2015
John
GB
5.0 / 5Outstanding
"Beautiful place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent from start to finish, good location, friendly efficient staff, really good food & facilities
Genuine Expedia guest review
Other trip Jan 4, 2015
snetta
GB
5.0 / 5Outstanding
"Quiet comfort in beautiful Funchal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A lovely relaxing stay in this well appointed hotel in the hills just outside the centre of Funchal. Big rooms with balconies overlooking the small bu exotic gardens. Good drinks and food in the Vasco da Gama bar with outdoor terrace and interesting meals in the Morgandinha restaurant. Very helpful and friendly staff.
Genuine Expedia guest review
Other trip Dec 30, 2014
Martin
GB
5.0 / 5Outstanding
"Lovely Mid-Sized Hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable hotel with 2 pools and a spa. Comfortable and cosy rather than glamorous although the flower arrangements are stunning! Room 212, Magnolia Suite was charming . Lovely wooden floors and windows looking over the terrace. Didn't get time to use the spa but, from pool side it looked impressive! Both pools were clean and sunbeds very comfy! Slightly older clientele meant that we generally had sole use of them! Pleasant walk down to town and walk up was made easier by the thoughts of the lovely bar, coffee and cocktails! The food is good, the staff are good and seem happy which makes for relaxed guests!
Genuine Expedia guest review
Other trip Dec 11, 2014
Anne
GB
5.0 / 5Outstanding
"Wonderful place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything is perfect and nothing is too much trouble for the staff. This general manager has found the elusive secret formula for all round success.
Genuine Expedia guest review
Other trip Dec 9, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a wonderful week in this small boutique-type hotel. The staff were very accommodating to any queries or requests we had. The rooms were large, clean and very comfortable. Good location in a quiet residential area, but easy access to all the sites. As mentioned that the we couldn't fault the staff at the reception, the bar area, cleaning and the spa. However, some of the staff in the restaurant might need further training about dealing with customers, but this didn't have an impact on the overall experience.
Genuine Expedia guest review
Other trip Dec 5, 2014
A Traveler
GB
5.0 / 5Outstanding
"Our Favourite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We have visited Madeira four times and while we have visited very good hotels before, this hotel edged it for us.
Genuine Expedia guest review
Other trip Nov 27, 2014
David
GB
5.0 / 5Outstanding
"Excellent Hotel close to Funchal centre & Beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were made most welcome and the staff could not do enough to make our stay an excellent experiance. The food was excellent with a varied menu. Breakfast was a meal to look forward to every day.
Genuine Expedia guest review
Other trip Nov 24, 2014
John
GB
5.0 / 5Outstanding
"Quiet small hotel away from the sea front"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The welcome and check in was very efficient and friendly, we were shown around the hotel and our bags were taken to our room. As the hotel was small the staff very quickly knew who you were and were extremely helpful. The facilities were good however the swimming pools although heated were small. The walk down to the sea front and harbour took about 10mins but longer to return as the way back was very steep but became easier as the days went on. The island of Madeira is lovely and we will definitely be coming back for another visit in the New Year.
Genuine Expedia guest review
Other trip Nov 24, 2014
Jane
GB
5.0 / 5Outstanding
"Gorgeous stylish hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I couldn't fault this hotel - the staff were so helpful, the bedroom was large, all the facilities were brilliant, the food on the Madeiran cuisine night was lovely.
Genuine Expedia guest review
Other trip Nov 23, 2014
Beverley
GB
5.0 / 5Outstanding
"Lovely hotel with friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here for 4 nights and it is one of the most friendly hotels we have stayed in. All staff were very helpful and professional, we felt that nothing was too much trouble. There was a good choice of breakfasts, though we didn't eat there in the evenings, preferring to stroll into Funchal for a meal. It's not far from the centre, but quite an uphill walk on the way back, though only a €6 taxi ride. We didn't use the spa or gym sadly, though it looked fairly well equipped the indoor pool was warm and just big enough for a relaxing swim. The 'in house tourist advisor' was a great asset, giving us a wealth of useful info, on request.
Genuine Expedia guest review
Other trip Nov 22, 2014
Liz
GB
5.0 / 5Outstanding
"Central situation but quiet.easy walking distance."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was our 25th wedding anniversary and we were given complimentary champagne and dessert in our room.room was lovely.gardens were beautiful.staff were extremely helpful and friendly. We will go back!
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
GB
5.0 / 5Outstanding
"Beautiful hotel, close to town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a lovely time. The hotel was beautiful ! The facilities were great 2 pools one outside one on the roof. We where within 10 mins walking distance of the town which was great. The breakfast they layed on was fabulous couldn't have had much more of a variety if they tried. Our stay was perfect and have recommended the hotel and madeira to family and friends. Didn't want to come home !!
Genuine Expedia guest review
Other trip Nov 1, 2014
Ellie
GB
5.0 / 5Outstanding
"Lovely Setting and Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
lovely setting with an intimate feel ,all the staff are lovely from Tony and Sergio in the bar to Sara ,Andrea and Caterina in reception and Sandra ,Nuno and Ines in the restaurant and all the rest ,all have great English and sunny personalities.
Genuine Hotels.com guest review
7 night romance trip Oct 23, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellant hotel for a relaxing holiday ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Having stayed at this hotel before we were very pleased to find everything about the hotel from the staff to the buffet breakfast to the excellent rooms was still wounderful. If we had one criticism I would say the outdoor pool area could be improved I dont like the grass area each side of the pool or access to get to the one side of the pool which is raised stepping stones over the pool. But overall this hotel is so friendly and relaxing will definitely return
Genuine Expedia guest review
Other trip Oct 30, 2014
pam
GB
5.0 / 5Outstanding
"Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Will certainly return. Wonderful breakfasts, superb room and lovely gardens. Very friendly staff.
Genuine Expedia guest review
Other trip Oct 28, 2014
Stuart
GB
5.0 / 5Outstanding
"Lovely small and friendly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A classy elegant small hotel but with many faciliities including both indoor and outdoor pool and a gym, spa and games room. From the moment we arrived at the airport where we were collected as arranged by the hotel to our sad goodbyes, we had no reason to complain and much to admire about this clean and comfortable place. Funchal is a clean,friendly welcoming place but do beware the steep hills. This would not suit everyone and whilst we enjoyed the walk down to the centre and the climb back, less mobile people would need to take one of the many taxis or buses available. Restaurants, cafes and bars abound in Funchal and trips out to the ends of the island are very worthwhile too. With its great climate and friendly people it is easy to see why some return every year.
Genuine Expedia guest review
Other trip Oct 27, 2014
Alan
GB
5.0 / 5Outstanding
"Lovely hotel with beautiful garden"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A lovely hotel within reach of the town centre, though there is a hill from the main road to the hotel.The gardens were beautiful and swimming pools an added bonus. Breakfast was a excellent with hot and cold options, the selection of fresh fruit and local pastries/cakes was particularly good. All the staff were friendly and professional, nothing was too much trouble. We ate in the restaurant on one night and the food was very good. There is also a variety of restaurants in the local area and in the town.
Genuine Expedia guest review
Other trip Oct 26, 2014
A Traveler
GB
5.0 / 5Outstanding
"Small character hotel away from seafront"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Small hotel - a hidden gem. Brilliant staff - very welcoming and helpful. Best standard room we have ever stayed in. We stayed bed and breakfast - really good buffet. Did use restaurant for three meals - very good. If you want a hotel with local character in lovely surroundings this is for you. Delightful gardens, small outdoor and indoor pool, bar area with terrace. No hesitation in recommending this hotel if you want a relaxed, peaceful environment. We hope to return next year.
Genuine Expedia guest review
Other trip Oct 26, 2014
Mi
GB
5.0 / 5Outstanding
"Lovely hotel, great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a great base for discovering Madeira. However beware if you are not fit as its up some very steep hills, ok going down but we had taxi back which cost less than 5 euros from old town area. The staff, food, cleanliness and comfort are all first class. Nice garden and pools (one indoor). Rooms cleaned every day and clean towels and bedding. Rosie very good at pointing you in direction of tours etc.
Genuine Expedia guest review
Other trip Oct 24, 2014
daphne
GB
5.0 / 5Outstanding
"Sooooooooooooooooooo relaxing......"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
From check in to check out the whole experience was absolutely fantastic. The staff are all so attentive, nothing was to much trouble. The hotel itself is so relaxing, so many quiet corners just to chill and take in all the beauty.... Breakfast was a pleasure from the bucks fizz to the 5 minute boiled eggs, the choice was vast... Take my word if you want a chilled holiday with a few quirky twist this hotel is a must...
Genuine Expedia guest review
Other trip Oct 21, 2014
Jason
GB
4.0 / 5Excellent
"not a big brash hotel very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very good and would stay there again. Rooms were lovely although ground floor rooms were directly onto the garden so a bit exposed
Genuine Expedia guest review
Other trip Oct 20, 2014
Chris
GB
5.0 / 5Outstanding
"Quintinha Sao Joao"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A superb boutique hotel with excellent and friendly staff. The eclectic collection of antique furniture around the premises adds to the individual style of the hotel.
Genuine Expedia guest review
Other trip Oct 19, 2014
BPM
GB
1.0 / 5Poor
"Lovely hotel"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
5 lovely days spent in the hills above Funchal in a lovely, quiet hotel. Our room was upgraded to a suite because we were past customers.; Lovely gardens with outside pool and an inside pool in case of adverse weather.
Genuine Expedia guest review
Other trip Sep 29, 2014
david
GB
5.0 / 5Outstanding
"Quintinha Sao a Joao"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Wonderful hotel with staff that make you feel like one of the family. Excellent food, nothing was a problem for any of the staff and always there with advise on trips or restaurants to visit.
Genuine Expedia guest review
Other trip Sep 23, 2014
Pete
GB
5.0 / 5Outstanding
"The best hotel we have stayed in."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the first time we entered the hotel the staff were first class.From the reception, to the bar, to the restaurant, to the cleaning, all staff were exceptional and made our visit to the magical island of Madeira our best holiday ever.
Genuine Expedia guest review
Other trip Aug 17, 2014
Ian
GB
5.0 / 5Outstanding
"Excellent hotel with character"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely old hotel situated 20 minute walk from Funchal centre. Good old fashioned service and standards with very friendly and helpful staff. Walk to town is down (and up) some steep roads, but there is a courtesy shuttle and taxis are only around €5 from centre. Food is good with an excellent choice for breakfast. It was our first trip to Madeira, but won't be our last.
Genuine Expedia guest review
Other trip Aug 10, 2014
Steve
GB
4.0 / 5Excellent
"Lovely, friendly, family run hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great value. Great room, very clean and comfortable. Quiet location on ground floor with patio onto very pleasant garden. Breakfasts, especially, had extensive choice and were excellent. Had three dinners which were also well prepared and good value. All staff extremely pleasant and helpful. Would definitely return. Need to be fit for return walk from Funchal centre.
Genuine Expedia guest review
Other trip Aug 7, 2014
M & R
GB
5.0 / 5Outstanding
"Comfortable and peaceful hotel in Funchal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were delighted with our stay at Quintinha Sao Joao. The warm and friendly staff were on hand to knock up a tasty cocktail or meal or give recommendations and directions to the delights of Funchal. The hotel is located approximately halfway between the town centre and the tourist zone, so there are restaurants and bars on either side, but you won't go wrong if you stay in the hotel either. Don't get me started on the steak sandwich... It's a really peaceful hotel as well, not exactly a family hotspot (though the one child there during our stay was well catered for and attended to) and there are plenty of cosy nooks and pool-side loungers to immerse yourself in a good book. The rooms were big, airy and clean and the beds comfortable. The hotel was, in fact, so all-round fantastic that I'm actually writing this review 3 weeks after we got back because I wanted to write it a good review despite being horrendously busy with work. What better accolade can you give it than that?
Genuine Expedia guest review
Other trip Aug 7, 2014
Frankie
GB
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely hotel within walking distance of town centre
Genuine Expedia guest review
Other trip Jul 20, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent and elegant hotel."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great wee hotel with excellent staff. Elegant decor and architecture and very friendly bad accommodating staff.
Genuine Expedia guest review
Other trip Jul 2, 2014
A Traveler
GB
4.0 / 5Excellent
"Very relaxed"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The pools were a lot smaller than expected and the facilities of the spa required a fee which you do expect to be included . Obviously not treatments . We only booked b&b but had a couple of meals in the restaurant which were good and the hotel had a very informal air and comfortable feeling . Rooms were good although we were booked for a garden view it was on the corner so if we looked out from the balcony we had a view of the restaurant and the road which was disappointing .
Genuine Expedia guest review
Other trip Jul 1, 2014
CQ
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely hotel, location good, facilities excellent. Very helpful staff, who provided complimentary champagne and a cake on my birthday. Thanks for a great stay.
Genuine Expedia guest review
Other trip Jun 30, 2014
mark
GB
4.0 / 5Excellent
"Would have been really quiet but for the traffic."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel very nearly lives up to its reviews. The room was a standard twin - large with bathroom, sleeping area, lounge area and small balcony. It was quiet if the doors were shut but there was traffic noise when on the balcony. However, the hotel is in a capital city and a 15-20 minute walk from the centre so some traffic would be expected. We walked to and from the centre for dinner. The beds were very firm so hence the comfort rating - they were not to our taste. Sheets and towels were changed virtually every day and the inside of the hotel was very clean and well appointed. The outside pool let them down - it was far from clean - the sides of the pool needed scrubbing. Wouldn't say the breakfasts were fantastic - they were of similar quality to buffet breakfasts in other good quality hotels. We did not like their cooked offerings. However, the rest of the breakfast selection was very good. Room had all amenities:air conditioning and free safety deposit, flat screen TV with a few English channels, comfy settee but was slightly shabby. In the bathroom shower gel/shampoo, soap, bath salts and shower hat provided, and a hair dryer. Gowns also provided - useful for wearing to and from the pools. The shower was difficult to adjust and the bath very narrow. Games room and gym were good. Didn't use minibar or spa due to cost. Guest relations very good for local info and booking trips. Wouldn't recommend dining there - got nicer beef elsewhere, for example.
Genuine Expedia guest review
Other trip Jun 28, 2014
Sos
GB
5.0 / 5Outstanding
"Excellent all round.Hotel is set in beautiful gard"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We booked the hotel to celebrate our 55th wedding anniversary.The hotel was made aware of this and the staff could not have done more to make our celebration such a memorable experience. The food was first class the gardens:thefacilities:the location and the entire staff were superb.Madiera is such a welcoming island and we will return.
Genuine Expedia guest review
Other trip Jun 27, 2014
roy
GB
5.0 / 5Outstanding
"Small, friendly hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I enjoyed our 11 night stay in this small, upmarket hotel. The staff were excellent, with nothing too much trouble. The facilities and decor were very good and our room with garden view balcony was comfortable and spacious. The restaurant served good quality food with excellent breakfasts. The hotel is located above Funchal town centre, with a 20 minutes walk down to the centre. Walking back uphill requires effort, but taxis are cheap and plentiful. There are no significant eating places close to the hotel. Overall a comfortable, quality, friendly hotel, but be prepared to do some walking to get to alternative eating places and sites.
Genuine Expedia guest review
Other trip Jun 21, 2014
Peter
GB
4.0 / 5Excellent
"A beautifully kept and run hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel itself is lovely, the staff could not be more helpful and there are lots of beautiful displays of flowers in the hotel. The breakfasts are very good with a great choice including cooked if you wanted it, we had dinner at the hotel twice which was good but a little expensive.The gardens are well kept, the pool area is quite pleasant and there is a well equipped gym. Funchal has become very built up with lots of hotels and apartments but there are loads of restaurants in the old town and plenty of taxis to get back up the hill to the hotel. If you break out from Funchal the scenery is spectacular with high cliffs, mountains and steep valleys.
Genuine Expedia guest review
Other trip Jun 16, 2014
Andrew & Julie
GB
5.0 / 5Outstanding
"As a small city hotel should be"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We booked the hotel based on reviews alone. We had never been to Madeira before, so was a stab in the dark. Happily the hotel was everything that was stated in the reviews. Here are our + & -ves Positives 1) Really helpful multilingual staff 2) Quality of decor including rooms was high 3) Room cleaning etc was handled very well 4) Attached restaurant was not silly prices and food was more than acceptable 5) Breakfast offering was a wide range of buffet choices and your choice of cooked eggs etc. 6) Pleasant pool area 7) Only has 40 rooms, so never crowded Points to consider - Not really negatives 1) Up the hill from the main town and main tourist areas, some of the roads are steep.... (10-20min walk) 2) Standard room has bath only, so no separate shower 3) There is some noise from nearby when around the pool area 4) No coffee/tea making facilities in room, we asked for a kettle and they provided one without fuss All in all a good place to stay for a visit to Funchal
Genuine Expedia guest review
Other trip Jun 12, 2014
Peter
GB
5.0 / 5Outstanding
"A very good place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We thoroughly enjoyed our stay at Quintinha Sao Joha. We felt very welcome from the moment we arrived and found everyone to be very helpful. They wanted to make our stay relaxed and to help us to get maximum enjoyment through having good information about the area and about the whole island. They went out of their way to make it easy for us, by arranging transfers from and to the airport and also the two trips that we wanted to do to other parts of the island. Staff were always very pleasant and there was a total consistency of attitude by everyone - they were there for our benefit. We liked the size of the hotel and its individuality. It was not part of a large chain of hotels where service can be impersonal. It was just the right size to give excellence in everything. We had a lovely, large room which provided a sitting are and balcony . The hotel was well furnished with beautiful gardens.
Genuine Expedia guest review
Other trip Jun 2, 2014
Bill
GB
5.0 / 5Outstanding
"A delightful hotel- very welcoming and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The other reviews were correct. This is a delightful hotel. we received a very nice welcome and the room was very well appointed and very comfortable. We were blessed with good weather so sitting on the balcony or sitting in the delightful garden was very relaxing. The breakfasts had a great selection and very well presented and cooked. We had a few evening meals in the restaurant and they were also excellent and a very good selection of wines, although not all in stock. the pianists in the bar in the evenings were very good and made for a pleasant atmosphere, especially with half price happy hour being at any hour you wanted it! the walk back from town to the hotel was a challenge after a hard days walking in the mountains - so a car recommended and the hotel has good parking facilities for guests. Overall hard to fault the hotel. will definitely go again.
Genuine Expedia guest review
Other trip May 27, 2014
Philip and Bev
GB
3.0 / 5Good
"Not 5-star experience"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was ok but definately did not offer 5-star standard service. The wifi in our room never worked during our stay, and the cleaning staff did not refill our shampoo/soap when the original ones were finished. We booked our room with half board and free cancellation, and were unable to arrive early enough as scheduled on the first evening due to flight delay in lisbon for over 6 hours, so that we missed the dinner on that night. We asked if there was a possibility for a refund or a small compensation, and the answer was no for what-so-ever. Maybe they had the right to refuse our request for refund, but still, since they advertised their rooms as "with wifi", which never worked in our room, we just felt that they did not need to be so money orientated. But the restaurant was good, with friendly people working there.
Genuine Hotels.com guest review
3 night trip Apr 24, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent hotel facilities & staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent in all respects. Peaceful, quiet, great staff all English speaking, lovely gardens and facilities. Next time we will spend more time in the hotel because it was one of the highlights of a lovely 7 day visit to Madeira.
Genuine Expedia guest review
Other trip May 7, 2014
A Traveler
GB
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