The Grand at Trafalgar Square - London 51.50732, -0.12735

Hotel was very impressive from the outside and also on entry into the foyer. Check-in was dealt with in a prompt efficient manner by the clerk. When we got to our room we were a bit dosappointed at the size, it was very small. It was generally cvery clean but could have done with a bit of a dusting. The toiletries were very poor - one bar of soap, no facecloth, tooth brushes etc and only one hand towel, I had to request two bath towels which were delivered to our room within the hour. Overall a pleasant stay and given the fact that there are a few good restaurants on the doorstep I would consider a return should we ever visit London again.

Unfortunately we only spent 1 night at The Grand but it was great - from the automated check in/out machines to the complimentary filtered and chilled water station (with ice) on each floor we couldn't fault the place. Location is fanatastic, litereally on the corner of Trafalgar Square with lots of restaurants, shops and bars nearby. Ideal base for exploring.

I booked this hotel purely due to its location, we were hosting our engagement party in covent garden and needed a convenient base. We were pleasantly surprised with the hotel though. Check in was very easy, with automated machines distributing our room keys and the bed massive. Bathroom nice although I would have liked a bath and all the equipment is there if you are disabled. The provision of guest lockers on every floor is a brilliant idea holding blankets, pillows and ironing boards and irons. There was a very unpleasant smell in the main reception area but that might have been coming in from outside and there was nothing on our floor (3rd). Ideal base, would recommend

Fantastic location, walking distance from Leicester Sq, Piccadilly, Buckingham palace, Big Ben and the London Eye, Charing Cross tube right outside hotel. Lovely hotel, rooms were of a high standard although the beds were quite hard! Mineral water and ice buckets available on the hall ways were very useful. Had to ask twice for an iron but got on eventually, possible due to high demand over bank holiday weekend. Check in and out were easy and automated, was able to check in earlier than expected which was great for leaving our cases and getting out for the day. Would defo go again and recommend to friends and family.

Very comfortable hotel, convenient location with theatreland a short walk away.

The grand at Trafalgar Square is a fantastic hotel to stay in if you are visiting the capital. Having stayed in London a few times in different hotels, the grand is by far and away the best hotel that i have had the pleasure to stay in. It is very close to many good places to eat and has plenty to offer in the sight seeing deptartment. The hotel it-self has a very plush design and as the name suggests it is very Grand!

This hotel was a great find - it had everything you would need in London - close proximity to everything and comfortable rooms. Nice touch with the umbrella in the closet and chilled waterbottles in the corridor!

Great location, recently renovated modern veryclean room with AC. Fitness room, helpful staff. Price reasonable value for Central London. Good healthy eating at many convenience stores. Too bad breakfast isn't included.

great location and great rooms for standard class. lack of catering on site means you have to find food and drink elsewhere, but since centrally located and well within reach of covent garden and soho areas food was not a problem. they say they will have this porblem sorted out soon.

hotel good disapointed water leaking from cealing in the bathroom.A/C leaking allover the bathroom.otherwise hotel was good and good location.

Brilliant location almost opp from trafalgar sq, leicester sq, soho, covent garden etc. The room was very clean and modern and a nice size. One of the best hotels i have stayed in. The bathroom doesnt have a bath, only a shower.

Great hotel would definitely stay there again.

Just set back from Trafalgar Square this hotel was a great logistical location for the tube, theatrs and covent garden. Within a couple of minutes there is Starbucks, Costa, Garfunkels, Boots and Tesco express. Within 10 minutes you have access to the Adelphi (our destination) and theatreland plus many more eateries. The hotel was clean, comfortable and to a high standard and we plan to stay here again the next time that we go to London.

I stayed for one night and for a short business trip it's completely fine. Room service is a bit do-it-yourself (irons stored down the corridor), but it kind of works better and quicker than calling reception in most hotels. My room had no view at all (looked directly at a wall and I couldn't even see the sky), but it didn't bother me - it was quiet, fuss-free, clean, smart, had everything you need for a quick business trip and is completely central. Wouldn't recommend for a honeymoon or holiday though.

This hotel was great! Its location just a half block from Trafalgar Square was fantastic. The room was spacious, extremely comfortable, and the price was very competitive. The staff was more than helpful. The tour bus services stopped right outside the door, and bus stops, Tube stops, and the Embarkment train station are all a short walk away.

The hotel was recommended to me by my sister. It's sort of hidden away and you'd easily miss it as I did first time I walked down the road. The foyer is small as well but the staff were polite and helpful and the rooms and facilties were more than adequate. A pleasant and convenient place to stop if you're just there for a couple of nights.

The hotel was ok, I know that there was no bar, which I thought would not have been a problem but it was as I had to meet people at other places. I was in London on buisness and I always like a bath at the end of the day that was a big disappoinment for me also the disabled bathroom I thought should of been an option, I would use this hotel again only if I was unable to get another. My friend stayed in another hotel which was near by and refused to stay in because it was only 3* "it give us a laugh"

Staff were a little terse but extremely efficient, room clean and comfortable, location can't be beat

A fantastic hotel, in a great location next to Trafalgar Square. Handy for the tube to all locations, and all major railway stations. Close to The Mall, Embankment etc it turned into a great base for our 2 day stay.

I was very pleased an impressed with this hotel. I have been to London many times and this is the best hotel I have stayed in to date. I would go back in a second and was also 2/3mins away from Caring Cross tube station. The rooms and service was very impressive and we were very satisfied customers.

The Grand was in a pefect location and its lobby was quite inpressive but I'm afraid thats where it ends, the room was small and very un-inpressive, i've stayed in better travel lodges in hine sight i wish i'd paid a little more for the landmark hotel

We would recommend this hotel. Found no fault although to add a bit of luxury the towels could be bigger. The magnifying mirror in the bathroom was very welcome (just what is needed by senior citizens!) We would definitely return and look forward to the new restaurant opening.

Don't often get to stay in London, but when we do often get bombarded with different hotels to choose from. Picked this one at random as wanted something central and near to theatre land. Hotel was perfect. Have stayed at Club Quarters hotels before through work so was very pleased to find this was one as well. Rooms were excellent - clean, big and quiet. Will definitely stay there again.

Hadn't heard of this hotel before but good location and extremely clean rooms. Tip for future visitors - if you're not bothered about a view, ask for a room at the back of the hotel as it's so quiet so guaranteed undisturbed sleep!! I'd say it was more of a business hotel than pleasure. For the money I paid, I'd definitely use again as great value for money.

very modern, comfortable and professional hotel, only complaint is that the hotel advertises Air conditioning which was not available.

Great location and good value. Room needs a firmer matress

This is the first time that we have used this hotel and I would recommend it. Rooms were very comfortable. The only fault we found was there was a bit of traffic noise outside but the hotel itself was really quiet and peaceful

Centrally located, handy for theatres (which was reason I went to London) Good shops in area, close to Underground. Hotel staff very pleasant, room excellent. I particularly liked the security aspect of the lifts, meaning that I felt safe as a traveller on my own.

Excellent hotel, good service, excellent location . Very quiet in room, could have had a larger bed in the large room.

The Grand may live up to its name in looks but overall we were very disappointed. The Breakfast room couldn't cope with the number of guests - we ate out rather than queue for a table. They ran out of blankets, the towels were tiny and the key cards didn't always work. Excellent location but the hotel has only just opened and is clearly not ready for guests!

Our first impression of the hotel was amazing; the property itself is one extremely large and elegant structure. At check-in the hotel staff was very polite and very efficient. Check-in was made very easy for us. We stayed on the ninth floor which had great views of the Houses of Parliament and London Eye. The room was average size for two people, with a flat screen TV, fridge and a very efficient air conditioning system. The room had somewhat of a modern décor about it and was very clean and well taken care of by the staff. There was a problem the second day we were there with the hotel lift. My wife was unfortunate enough to have been stuck in it with five other people for about five minutes. The lifts themselves are very small and only able to carry five people with luggage. On this occasion my wife was in it with one extra person when it got stuck in between floors. The maintenance staff was called out quickly and the problem was taken care of within a short space of time. The location of the hotel is without doubt the best selling point, less than a minute walk from Trafalgar square. The area around the hotel is busy, but safe and centrally located for shopping and sightseeing. On my next visit to London I will stay at this hotel, it was reasonable for London prices and the location is ideal. I did miss not having a bar or restaurant at the hotel, but with all that is around there we really didn't miss out on anything.

Hotel was in an excellent position for visiting all the major attractions in London. Room was very comfortable and quiet. Overall good value for money.

I stayed in a single room and was pleasant surprised with the lspace and level of comfort. The room was certainly big enough for 2 people. I loved that this hotel was reasonably priced and at the heart of the energy of London. I would certainly stay there again.

Room wasn't big but as a package it's a very good place to stay. Central location and well presented.

Stayed for one night in the Grand whilst taking in a show. Hotel is in a great location, 30 seconds from Trafalgar Sq, 2 mins walk form Covent Garden. The hotel was clean and comfortable, rooms a good size with good facilities. One pain was the lifts that needed you to swipe your room keycard to make work. Seemed like most people we bumped into where having trouble with this. We never once got it to work and had to rely on other guests or hotel staff each and every time we needed to get back up to the room. When the rest of the hotel is so good this lets it down a little.

Excellent hotel - very clean and friendly. Some of our highlights were the exceptionally quick check-in and check out - similar to airport-style check in, as all we needed was our booking card or reference; a fabulous shower room; free filtered water (from units next to ice machines in the hallways); exceptional (and free) connectivity to the internet - approach and use workstation and printer, in-room LAN cable; at least two locations to connect an iPod or other audio device, and finally a comfy bed and luxurious pillows to use it all from. We will definitely stay again.

Excellent hotel right on Trafalgar Square and a minutes walk from Embankment and Charing Cross Stations. Cannot fault the hotel at all.

Great location and easily got to with Charing Cross and Embankment tube stations just 100 metres away.

We stayed in this hotel for 2 nights whilst in London for a gig at the 02. The hotel is excellently located for a lot of the major tourist attractions - Houses of Parliament and London Eye all within 5 minutes of hotel. Would recommend the Thames Clipper service for getting to and from the 02.

wasnt vey impressed on the size of the room, i ordered a queen size bed and looked like a normal size double bed. no food service or any thing to do in the hotel

The Grand is a new hotel, converted from former government offices, just off Trafalgar Square. The restaurant wasn't open yet, but the rooms were nice and modern. Ours had a lovely corniced high ceiling, with a splash of purple curtains and a nice, functional bathroom.

Location Ideal very central.

My husband and I have stayed at this hotel twice now when going to London for theatre weekends. The location is very central and it is easy to get to a lot of the theatres by walking. If you have a room at the front overlooking the street, you can see Trafalgar Square from your window, so it's very close. The staff was very helpful and friendly. The rooms are clean and the beds are very comfortable. The free wireless internet in the room works very well and they also have all the connecting cables there for you if you don't have wireless. All in all, can't complain about them. Did not use their restaurant so can't comment on that.

If you're looking for somewhere to rest your head after a frantic day in London, then this is ideal. Superb location yards from Trafalgar square & Charing Cross

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The hotel was under renovation during our stay there. So therefore we did not get the opportunity to eat the Resturants. However, the staff made sure that we were satisfied with our room and went to the extent after a few days to give us an upgrade to a larger room and bed. Plus they threw in a bottle of wine.

This is a Club Quarters hotel- it fits well with the high quality of other Club Quarters hotels- good service, modern rooms (including fitness) located in interesting areas. This particular hotel is located across the street from Trafalgar Sq and within three blocks you are at St Martins in the Pines, the National Gallery, Covent Gardens and Liester Sq... theaters, bars etc- great stay.

It was exactly what we were looking for. Comfortable room in great location. A short walk to the National Gallery and National Portrait Gallery, and a not very long walk to Houses of Parliament, British Museum, etc. Very close to the Charing Cross tube stop. Only problem was that they had a power problem (which may have been scheduled maintenance) when we wanted to check in, delaying check-in by about 4 hours (they gave us a free breakfast when we complained).

Location and very nice. This hotel was outstanding. You can take the train anywhere in London and there is lots withing walking distance. Located in Tralfgar Square and China town and lots of restaurants within 5 minutes walking. I loved it.

There was no door man to help with your bags upon arrival. Check-in is computerized. The hotel is older and has been updated. The room was a little small but had everything that you need for a restful night. The bed was comfortable and it had a nice TV. The Location is great. I would definitely stay there again.