"Nice rooms, friendly and helpful staff....."
The rooms are nice size, clean and comfortable. We really like the separate living space. The staff was friendly and helpful. The only issue was the pool w as a little small given the number of kids staying, there was a couple of baseball teams also staying.Genuine Hotels.com guest review
Response by Holiday Inn Boise Airport Thank you for your feedback. I hope that you were still able to use and enjoy the pool area even though it was quite busy. We appreciate the 5 stars!
I had high expectations. The room size was great, the beds were comfortable, but we had some issues with customer service. We requested a crib when we checked in and still had not received it by 9:30 that night. When we asked about it again we were told that housekeeping had gone home and they couldn't find one anywhere. The guy was going to contact […] a manager. We never got one and it was a very miserable night sleeping with my baby while my husband slept on the loveseat. He woke up with major back pain the next morning. Then they tried to charge us for breakfast the next morning because the lady at the front desk forgot to give us a voucher. I was very disappointed in our stay and will be complaining to them as well. The hotel is nice but the customer service was terrible. Read moreGenuine Hotels.com guest review
The hotel staff was friendly, knowledgeable and helpful! The hotel itself was in a great spot close to BOI and very clean. I would make this my hotel anytime I return to Boise!Genuine Hotels.com guest review
Response by Holiday Inn Boise Airport Thank you for the great review! We look forward to having you again!
The only thing we didn't like was the breakfast buffet was cold.Genuine Hotels.com guest review
Response by Holiday Inn Boise Airport Thank you for your feedback. This information will be passed on to the department supervisor. We would love for you to give us another chance on your next trip!
I really enjoyed the stay at the hotel. Very clean and beautiful room. The hotel was very nice. I would stay there again, however I would not eat at the restaurant again. The food was disappointing at best.Genuine Expedia guest review
Response by Holiday Inn Boise Airport I am happy to hear that you enjoy our hotel. We are so sorry that you had a bad experience in the restaurant . This feedback will help us work towards resolving this issue. Thank You!
"Berry nice hotel"
Very nice hotel. Rooms were large and clean. Would recommend this hotel to anyone.Genuine Hotels.com guest review
Response by Holiday Inn Boise Airport Thank you for your kind words about our hotel.
"Nice, quiet hotel"
This hotel is one of the quietest I have staid in. The room was nice and clean. The only complaint is the breakfast buffet. It is pretty weak, not many options and not very good. But other than that, things were great.Genuine Expedia guest review
Response by Holiday Inn Boise Airport Thank you for your review! I am sorry to hear that you were not pleased with the buffet. We hope you will give us another try on your next trip to Boise!
All was good with this hotel stay. The only thing negative I would say is that all the pillows were very thick. I prefer a thinner pillow. Otherwise, highly recommendGenuine Expedia guest review
Response by Holiday Inn Boise Airport I appreciate your 5 star review. If you come back to our hotel, be sure to request a different pillow selection and we would be happy to get you the right type of pillow! Thank you again for your feedback!
"Convenient for business"
I generally do not stay at Holiday Inns, usually needing a little more upscale accomodation and service for work. However, this one was terrific. The front desk and service staff were friendly and helpful, the room (renovated) was quiet, and the bed was comfortable. Usefull, funtional business center. My only carp was that the fitness center was somewhat […] small, but that is fairly typical in this size of hotel. Recommended. I'd stay again anytime. Read moreGenuine Expedia guest review
Response by Holiday Inn Boise Airport Thank you for your review. I am so happy that you enjoyed our hotel. Business travelers enjoy how close we are to the airport, and the amenities we offer. We hope you'll come see us again!
"Nice Hotel But Disappointed in TV/Cable System"
This is a good airport hotel choice. If you are looking for something nice near the airport then it doesn't get much more convenient than this. My only complaint was that the TV/Cable system was terrible. My colleague in another room had the same difficulty. Channels wouldn't change. Sometimes there was no signal at all. Front desk had no solution. […] They claimed it was a new system and that unplugging and rebooting would sometimes work. Seriously, I don't ask much from my hotel rooms, but having to unplug my TV on the off chance that it will let me tune another channel is not acceptable. I'm sure they will eventually work out the kinks, but it was a disappointment. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Boise Airport I appreciate you taking the time to leave us feedback about your stay. This is an issue we have spent a lot of time on and it is much better now. We would love to have the opportunity to make it up to you.
We didn't actually get to stay in the Holiday Inn. When we went to check in the front desk clerk told us that the hotel didn't have any hot water. The lobby was clean, the restrooms on the ground floor were fabulous, but they offered us a room across the street at the Fairfield Inn. The beds were nice there, but the room was old and the hotel was a […] little bit shabby. Read moreGenuine Expedia guest review
Response by Holiday Inn Boise Airport Thank you for leaving us a review. We do apologize about the hot water issue. This is something that any hotel would never want to happen, and we do everything we can do fix these things immediately. Due to this happening over a weekend, we had to wait an extra day to get the necessary parts to fix this. We hope you give us another chance in the future!
"Clean room and friendly staff"
I was so impressed with this hotel. The staff bent over backwards and the rooms were awesome. I will stay there anytime I come to Boise, IdahoGenuine Expedia guest review
"super large rooms & very comfy beds"
Very pleasantly surprised. Not your run of the mill holiday inn. Large well appointed rooms with very comfortable beds. A nice egg buffet breakfast or continental as well. Convenient to the airport (3 min) and good reliable shuttle service! Highly recommended.Genuine Expedia guest review
"Nice Boise Hotel - Will Stay Here Again"
I really liked the room & the way it was designed, with updated fixtures and a nice separation btwn bed and desk area. Room service was great, and the staff at the front desk were helpful. I was disappointed that I had no maid service the day I stayed over, even though I did not have a "do not disturb" sign on the door. I usually leave tips for the […] maids, but not this time. Read moreGenuine Expedia guest review
The fitness center wasn't well maintained and cleaned but other than that is was a very good and friendly Holiday InnGenuine Hotels.com guest review
"Nice hotel close to the airport"
Clean facilities and nice and kind staffs. Close to highway and airport.Genuine Expedia guest review
The TV,AC and some lights didn't work in the room! For the price I paid it wasn't worth it.Genuine Hotels.com guest review
Had to smile when I went down for breakfast at 6 am and breakfast had been completely depleted..not even any coffee...but then i looked at the dining room and there were about 30 baseball players all suited up ready to get out to their game....... hungry boys! maybe the food coordinators should plan better when they have a hotel full of athletes.... […] it was funny..although I really wanted a cup of coffee.. no breakfast for me that am... Read moreGenuine Hotels.com guest review
Key as not programmed correctly. Inconvenient. The buffet was just okay...Genuine Hotels.com guest review
Very nice, clean, great personable and helpful staff.Genuine Hotels.com guest review
"Comfortable and convenient"
The room had everything I needed and was very close to the airport. My only complaint would be that the tub/shower was very slippery and there was no mat so I did slip around a bit in the shower. It was quiet and quite comfortable for sleeping.Genuine Expedia guest review
"incredible quality and value"
Holiday Inn Boise Airport was a beautiful place with a great staff! It is easy to find, offers a delicious, hot continental breakfast, convenient restaurant/lounge, and relaxing pool/hot tub at a surprisingly economical rate. We will stay any time we are in Boise!Genuine Hotels.com guest review
"A comfortable, restful night, but..."
I stayed overnight at the Boise airport hotel, and was quite impressed with all the facets of the facility listed above, particularly the friendliness and courtesy of the staff. I really made only one request: I needed a 6:30 AM wake-up call, since I had to be on the road at 8 for a 2.5 hour drive to Sun Valley. My eyes opened a few minutes befire that […] time, as often happens when I'm away from home. I relaxed for a few minutes. The call did not come at 6:30. I reluctantly took myvhead off the pillow and git moving. Thecwake-up call came while I was in the bathtub - at 6:40. A traveler asks for such a call for a reason. It is not up to the staff to decide what time it should be. A second call was placed at 6:45, which I was able to answer. My Room Service breakfast arrived five minutes early; the server was very pleasant, the breakfast was excellent, and I know from experience that it would have been twice the price in New York. Read moreGenuine Hotels.com guest review
I used to think this hotel was worth te extra money versus the other hotels in the neighborhood. This hotel is ageing and now is probably not worth the 50 or so dollar premium to surrounding hotels. Our sofa had a hole in it, the bathroom tiles were cracking and the grouting was only in fair condition. Disappointing since this was well worth it a couple […] of years ago. Read moreGenuine Hotels.com guest review
"Nice room but too dark."
Our main complaint about our room was that it was dark, even with the lights on. The extra sitting area (with tv) was so dark that we avoided it altogether and it was difficult to get ready in the morning due to the low light in the bathroom.Genuine Hotels.com guest review
"Awesome Hotel Staff!"
This hotel was by far the friendliest staff I have ever encountered. Always willing to smile "say hello" and have a conversation even while they were busy. Very conveniently located by the freeway and airport, just a few minutes from downtown Boise. The cleanliness of the rooms were excellent and the breakfast was a reasonable price. This was our first […] trip to Boise and the front desk staff was always friendly and willing to sharing information about the area. Read moreGenuine Expedia guest review
Neat little extra room. Only negative is that they are not maybe well staffed to clean rooms. We would leave room at 8:30am and return at 5:00pm and still not attended to so I had to find attendant to get more towels for the day. This happened all 4 days we were there. I should have caught on when we checked in at 4:30pm and they had to call to see […] if it had been cleaned yet! Read moreGenuine Hotels.com guest review
"Great for a weekend stay"
We spent a weekend at this Holiday Inn. It was in an ideal location for us. The hotel was comfortable and quiet. The breakfast was nice, although we had mixed reviews on how tasty it was. The first morning everything I had was fresh and delightful. The second morning, I have no idea how long the food had been on the buffet line, but it was truely horrid! […] I was glad that I had prepaid, would not have been worth the actual posted price. Would definitely stay at this hotel again. Read moreGenuine Hotels.com guest review
Cleanliness of room/hotel AND Hotel locationGenuine Hotels.com guest review
"Excellent landing after a wilderness vacation"
The hotel was clean, comfortable and quiet, just what I needed after a week in the wildernessGenuine Expedia guest review
Beautiful, clean and luxurious hotel room. Great experience.Genuine Hotels.com guest review
Our family and friends headed to Boise for our daughter's graduation at Boise State University, so we chose a hotel that was near the campus. We were very impressed with our two rooms at this hotel. They were incredibly clean and looked very modern and sleek. Would stay here again anytime!Genuine Hotels.com guest review
"Business/house hunting trip"
Excellent staff, very nice rooms, nice pool and patio. Only negative was hallway noise and noise from upstairs. But they were minimal distractions.Genuine Expedia guest review
"Nice Room, nicer folk"
Only staying one night made this a great spot to get from and to the airport. Breakfast was excellent, and they offer discounts to non-profits and service people. Staff was considerate and responsive. The room for a business traveler was great!Genuine Expedia guest review
"Boise Holiday Inn"
I was very happy with this hotel. It's close to the airport yet just far enough from the freeway that the noise wasn't a concern. Clean, comfortable room, pool area was nice. I'll stay here again, very nice hotel.Genuine Hotels.com guest review
"Nice close to college"
We stayed there to enjoy the water park. It was a bit of a drive to the park, but everything was pleasing at the the hotel.Genuine Expedia guest review
"conveniet access to freeway and other areas of Boi"
Personnel were very friendly and helpful. I like the separate sitting area in the room as my daughter had some "space" there and another tv. I felt the room was clean, but a little dated carpeting and furniture. There was coffee available, but no breakfast unless you purchased something...a lot of other motels/hotels provide this now. Overall it was […] a pleasant stay. Read moreGenuine Hotels.com guest review
The room was bigger than expected and very clean. The staff was great - would definitely stay again.Genuine Hotels.com guest review
"A fine fit"
My daughter and I got their early evening and had a great time for our one night stay we enjoyed the pool and the staff was very helpful when our tv nearest the bed did not work. We also had their breakfast they offered and I thought it was good for the price. I would have used their work out room that looked nice but was a bit tired from my trip. In […] all our stay was great. Read moreGenuine Expedia guest review
Newer building, in immaculate condition. Room is very roomy, crisp and clean. With windows closed, cannot hear nearby airport. Location has excellent proximity to airport / freeway / all sorts of shopping. Best hotel I've ever stayed at!Genuine Expedia guest review
It was Good, Staff was friendly, Cafe was reasonable and good food.Genuine Hotels.com guest review
Comfortable bed, great breakfast,friendly staff and clean and modern roomsGenuine Hotels.com guest review
"Close to airport was a plus....."
Great place & staff were helpful. Hotel is close to the airport which was a plus...Genuine Expedia guest review
"Close to AirPort and freeway"
Loved the room. Convenient location. Friendly staff. Great Precor equipment in workout room. My favorite machines. Wish I could have stayed longer!Genuine Hotels.com guest review
"We love it, it was cross from the Aeroport."
We had a good experience staying in this Hotel, close to the airport restaurant. the Hotel Staff were nice and helpful. The Hotel facilities and condition great, the room was ;nice , clean and a lot of room. the bathroom I love the decoration. We love been so close to the Airport . There was a walking distant a nice Restaurant. We will staying in this […] Hotel next time that we go to visit Boise, Idaho again. I will recommend it to my families and friends. Thank you for your great job Hotel staff. Read moreGenuine Expedia guest review
"Very nice hotel close to the Boise airport"
Much nicer than expected! Room had two separate areas which would be good for business travelers. Room was nicely furnished, up to date and clean. Pool area also looked nice and clean. Free airport shuttle.Genuine Expedia guest review
"Nice hotel for traveling families."
Very friendly staff. Clean hotel, facilities and rooms. The indoor pool and Jacuzzi was nice for my children as well as myself. I stayed at many four and five star hotels and this one was a little nicer in regards to the room. For business travelers, this is a great hotel as well. Plenty of office space as well as space to relax.Genuine Expedia guest review
Booked a room for 6, hotel would only provide breakfast tickets for 2.Genuine Hotels.com guest review
"Nice and clean"
I was on a business trip and this hote rooms features made work away from the office easy.Genuine Expedia guest review
We (my wife and I enjoyed) 3 nights in your hotel (the Holiday Inn) in Boise. I must say, the services were great, and the friendly environment created by the staff was unmatched.Genuine Expedia guest review
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