Very nice Holiday Inn. Had an executive room at a great price, very clean and comfy. Staff very helpful, and friendly.Genuine Hotels.com guest review
"New property, great service......"
New hotel right next to the airport. Our 5AM flight was too early for the shuttle service so they arranged for a taxi cab to pick us up and the hotel paid for it! Great service, perfect location.Genuine Hotels.com guest review
Very nice. Would stay here againGenuine Hotels.com guest review
"newlyweds in love"
My new wife and I got married on Friday and this was the first place we got to stay being a married couple. It was a great place to stay for a night with a great breakfast.Genuine Hotels.com guest review
"Two Thumbs way Up."
Better than expected. We were only there for a night but great facility. Impressed with the restaurant. I'll stay here every time I'm passing through Boise!Genuine Hotels.com guest review
"Had a great time & would totally recommend."
The airport shuttle was convenient and really helpful. The staff were very friendly and courteous. The room was gorgeous and so clean. Paying for breakfast at booking was very convenient and worth it.Genuine Hotels.com guest review
"Great hotel but expensive 'park & fly' rate"
Paid $25 for park and fly. It's a little expensive considering certain neighboring airport hotels offer free parking for up to a week if you stayed there.Genuine Hotels.com guest review
Nice hotel, but dinner service was extremely slow and way overpriced. Head to town for a bite.Genuine Hotels.com guest review
We were exhausted after driving through a snowstorm. We arrived late and went next door to Applebees. Got back to the hotel - would have loved to swim but pool closed at 11:00 p.m. My husband and son ate the buffet breakfast for $7.00 each - no bacon or sausage. For the price of this hotel the breakfast should be included like their neighboring hotels. […] My shihtzu was with us - $25. Close to the airport - we heard planes departing but wasn't bad. It was nice and new, but the corners of the carpet in the room were a little dusty. I'd stay again. We did like the sitting room separate from the bedroom. Read moreGenuine Hotels.com guest review
"Clean, friendly stay close to airport"
Hotel was well-kept, staff was friendly, room was clean, airport shuttle was on time, and food was decent. I arrived just as kitchen was closing. Staff let me go up to my room and offered to call me when my food was ready! So kind.Genuine Hotels.com guest review
"Loved our stay"
Everything was great, seemed strange that the reception was so bad down stairs for fox when it was crystal clear upstairs, 7:30 game in london would have been nice to watch during breakfast, didnt ruin anything, will stay there next time, great staff, got top floor room as requestedGenuine Hotels.com guest review
"Close to downtown"
We stayed here after giving up on other hotels we wanted to stay at because of a game in town, were full. Carpets in hallways and in front of elevator were dirty/stained. Our room seemed cleaned except for bad choice of wallpaper in rooms, it looked dirt or grease was on walls, but was clean, just the wallpaper.Fire alarm went off at 6:30 am, firetruck […] was there about 15 minutes, then left, no one at desk explained or apologized. Breakfast was fine, normal stuff. Read moreGenuine Hotels.com guest review
Great room...clean and modern. We needed a first floor because of our disabled son and they gave us the perfect room.Genuine Expedia guest review
"Good Value - convenient location plus quality"
I stayed at the holiday inn for three nights in late October with my significant other who had lived in Boise years before. We enjoyed our stay and found the holiday inn ideal for our purposes.Genuine Expedia guest review
"Great Economy Hotel"
This is a 4 start economy range hotel. Large suite like room, good amenities such as make-up remover towelettes, full coffee pot, decent shampoos, etc. Larger than average fitness room. Bar and full kitchen which you don't often see in economy hotels. Free shuttle to the airport and loaner bicycles for the 3.5 mile ride downtown.Genuine Hotels.com guest review
"Best hotel in the Boise Airport area."
I´ve stayed in this hotel various times. The hotel is clean, confortable, amicable staff, good design and great rooms. Can´t ask for more..!Genuine Expedia guest review
"Close to highway and airport"
I picked my girlfriend up at airport to continue a road trip. Hotel room was very spacious for two friends, convenient to restaurants and getting back on highway. My biggest requirement for a hotel is cleanliness. This one was!Genuine Hotels.com guest review
"Great place near airport to stay"
The room was very clean and spacious and the staff was friendly and helpful. Would stay here again when in town if needed a place near airport to stay locally.Genuine Hotels.com guest review
Loved everything about stay....definitely would stay there again!Genuine Hotels.com guest review
Excellent stay. Recommend to all. $ just right. Will stay again.Genuine Expedia guest review
"It was a nice hotel and a nice room, and location"
The room was not cleaned after the 1st night. That was the only complaint I had.Genuine Expedia guest review
"Very nice accommodations. I recommend for all."
Stayed on business and received upgrade at 3 PM for free. Love this place!Genuine Expedia guest review
It was okay but would look for a better quality hotelGenuine Hotels.com guest review
"Good location, good amenities, great service."
I did lot's of research on this hotel as we had our dog with us and we needed to be sure that the hotel allowed dogs. I checked online at the main site for the chain and found that they do. I made reservations for 1 night on Expedia (note, there's nowhere to indicate you are bringing a dog, except maybe in the message section). When we got there we […] checked in (with dog on a leash right there) and the guy checked us in on the 3rd floor. Nice room, really comfortable bed (obviously really close to my bed at home), just what we needed. I looked at the hotel folder for the restaurant menu and saw that it said that it didn't allow pets. I re-checked online and went downstairs. The employee at the desk told me that they do allow pets but only on the 1st and 2nd floor. He didn't have a room to fit us in on those floors so he had to make an exception. Later that night we pulled out the hide-away bed and found that it was wildly uncomfortable. It was an actual mattress, but it was like it was missing a 2 inch pad or something. The springs were very uncomfortable. I went downstairs to ask the employee at the desk if he had anything. For that night he was fairly booked and didn't know what he had left but said he'd look and grab what he could. 5 minutes later he came to our room with a large pile of mattress covers, blankets, sheets, and duvets. Awesome service. The kids slept on the mattress in comfort. Read moreGenuine Expedia guest review
"don't waste your money"
not what we expected. old dark room with dirt on the walls. only one bed was suppose to have two. dirty floor. told us there were no other rooms available although people were coming in and getting rooms. ours was on the first floor next to the stairs. did not sleep a wink. ruined our trip. we wanted to go home after our first night. the bed was so […] soft we sunk to the floor. my son did terrible in his tournament because he never had any sleep. we wasted our money. should have stayed home Read moreGenuine Expedia guest review
"great service! Melissa (front desk) remember me."
very nice! clean room, good size room and good ACGenuine Expedia guest review
"Great hotel, great price!"
Great hotel! Very nice room, fully updated and plenty of room for 2 adults & 2 kids. Nice staff, nice pool and they actually had the towel rack stocked! Plenty of other hotels I have stayed at never have this stocked. My only complaint was our room door seemed to stick a little but otherwise, we would definitely stay here again.Genuine Hotels.com guest review
Response by Holiday Inn Boise Airport Thank you so much for your kind review of our hotel. We will be sure to pass the compliments along to our staff. We hope to see you again on your next trip to Boise!
We had a unique situation and the attendant went out of the way to help us. The stay was very enjoyable. Thanks for all the help given to us.Genuine Expedia guest review
"Great Boutique Hotel"
Excellent Hotel in all aspects. Would stay again. The rooms were large and comfotable which included an extra room with a couch and desk. It's conveniently located near the ariport. The staff were friendly and professional.Genuine Hotels.com guest review
The reason I down-rated this hotel for service is in the fact that I was disappointed that there was no complementary breakfast. For the price of this hotel per night i felt ripped off. I should not have to pay for breakfast. There was also damage in the bathroom base and the toilet leaked. also in the exercise room, there were no towels.Genuine Hotels.com guest review
Response by Holiday Inn Boise Airport Thank you for your feedback. I apologize that you were disappointed that your room did not include breakfast. As a full-service Holiday Inn, we do not offer a continental breakfast like most other limited-service hotels do. Instead we have a full bar and restaurant that serve dinner, drinks, and breakfast. These meals are separate from the room cost. However, we do have a special package available to include breakfast for 2 adults for just a few dollars more. We hope you will try us out again on your next trip to Boise!
"Updated hotel close to the airport."
It was easy to get there. Visible from the airport exit.Genuine Expedia guest review
"Nice big room"
We stayed one night. The front desk lady was awesome. I asked if I could buy some milk for my two toddlers and she went to get it for us and did not charge us. The room was big. There was a small sitting area and the the bedroom w two queen beds. I did not realize we were getting a suite. The shuttle to the airport was on time and was really easy.Genuine Expedia guest review
"Excellent and comfortable"
Great room and service all around. Rooms were spacious and comfortable and the service was great. It is a very new hotel. Enjoyed the pool and workout facilities. Will definitely stay again. It does not come with breakfast but the service in the restaraunt was great.Genuine Hotels.com guest review
"Reserved 2 beds, got one"
I am sure this will be a case where Expedia blames the hotel and the hotel blames Expedia...I reserved a room with 2 beds for the evening of the fourth. I was traveling from Oregon to Boise and was expecting to arrive quite late, roll into bed, get up and make it the rest of the way home the next day. When I arrived at the hotel at 11pm with 3 kids […] in tow (9 and two 13 year-olds) , I checked in and got the key to a room with a king bed a a sofa sleeper that did not have sheets on it. I called the front desk, she said no problem, they will switch me to a different room that would be on the fourth floor. I sent the kids to the fourth floor while I went to retrieve the new key. Once in the lobby, I was told there were no other rooms with 2 beds. When I told her I reserved a room with two beds, she said it was actually reserved as a "any room availability". I ended u back in the room with the sofa sleeper-the two large 13 year olds slept there very uncomfortably. Beware when reserving--on line reservations are extremely easy to make but when hidden issues are at hand they could bite you later. Although the original web page clearly said two beds, this is what my confirmation said: Room Deluxe Includes: Full Breakfast Reserved for Joan Hevel 1 adult , 3 children Requests 2 beds, non-smoking room I also only received two breakfast tickets for the 4 of us....was too tired when I checked in to notice this until the next morning. Read moreGenuine Expedia guest review
"Room was big."
Staff was very nice. I flew in for one day. The room was big and had a seperate couch and tv area which was nice. It also had a nice study area to do work in. Microwave and refrigerator in the room. Overall, it was a good hotel for the price.Genuine Hotels.com guest review
Wonderful, the bed was great room was clean and spacious.Genuine Expedia guest review
"Nice rooms Great price"
Large rooms clean and friendly staff. Would stay again.Genuine Hotels.com guest review
Enjoyed our stay. Very comfortable room (suite) with everything we needed. Good breakfast but seemed short-staffed with one person taking care of customers on busy Saturday morning.Genuine Expedia guest review
"Had one little problem"
The hotel was nice, "BUT" one little problem, the walls do not have any installation.....between the rooms. Spent the entire night listening to a guy next door snore from 1:00 a.m. to 6:00 a.m.. For the money they want per night, they should had spent the extra bucks of making it noise proof for the customer.Genuine Hotels.com guest review
"Nice hotel for an overnight stay."
Just passing through town with kids. Hotel was so much nicer then other places we have stayed in the past and same price. Will definitely be going back when we make the trip again.Genuine Expedia guest review
"Nice, Noisy Room"
The room had a ventilation shaft run through it. Its was noisy and created a vibration through out the room, but the room was clean and comfortable other than the ventilation shaft.Genuine Expedia guest review
"Great hotel, though this time staff let me down"
I've stayed here (and reviewed) several times. It remains my favorite hotel. It was built in the last 10 years as a Cambria Suites, and for whatever reason just didn't make it as a Cambria, so they changed the flag to Holiday Inn, which is a good fit in my opinion. This experience wasn't as good as in the past. When I went to check in it was late night […] (flight arrived after midnight), and the front door was wide open but there wasn't an employee in sight. I called the number of the hotel, no answer. I shouted out to see if someone was sleeping in the back, to no avail. I stood for about 25 minutes waiting in the lobby. It was creepy, anyone could walk in and steal from the place, no security at all. I was about to just walk out and cross the street to Courtyard when finally a lady came from the back. She was either just waking up or on something, but she managed to get me checked in. Makes me concerned for the security in a building with a wide open door, no elevator controlled access, and someone who disappears for 25+ minutes in the lobby. The next night when I got to my room, the keys didn't work. I had to go back to the lobby and wait in a line 20 minutes long. Turns out the lady the night before had mis-set my keys for 1 night instead of the 2 I was staying. Normally I rave about this hotel, but between those two issues I can't say I'm overly thrilled about this experience. Read moreGenuine Expedia guest review
Response by Holiday Inn Boise Airport Thank you for your review. I am sorry to hear that you had this experience at our hotel. Our night staff has the responsibility of setting up our meeting space throughout the night, and sometimes that can keep them away from the desk for a while. We do keep a sign up at all times with our hotel phone number to reach the front desk associate on duty, as we are frequently multi-tasking around the hotel. Again, I apologize that your check-in was not speedy as it should have been and I do hope that you give our hotel another chance!
"Very Pleasant Stay"
We really enjoyed our stay at this Holiday Inn. The room was nicer than what we anticipated. It was clean, roomy, and had an overall nice feel to it. The pool was adequate and the hot tub was wonderful. We would stay here again.Genuine Expedia guest review
Response by Holiday Inn Boise Airport Thank you for the great review!
"Convenient hotel with good service"
We stayed at this hotel twice in a week -- successive Friday nights. We liked the convenience and the price was great. We got in late on the first Friday but still had a very convenient 1st floor room near the side entry. It was clean and relatively spacious. The beds were comfortable but pushed us somewhat gently toward the middle of the bed. Hide-a-bed […] mattress almost 100% springs, not a comfortable one... but perhaps to be expected from a hide-a-bed. Nice to have a little fridge/freezer in there too. Read moreGenuine Expedia guest review
Response by Holiday Inn Boise Airport We appreciate your feedback. We are in the process of finding a more comfortable alternative to our current hide-a-bed mattresses and we hope that you will try our hotel again!
"Excellent, comfortable hotel with easy proximity"
This hotel is first rate. The rooms are laid out nicely and the amenities are excellent. The location is easy access to the freeway, the airport and an easy drive to downtown and the university.Genuine Expedia guest review
"Spacious room, updated facilities"
I was surprised at how modern this hotel was. The lobby is nicely done. My room was much bigger than expected - 2 tvs, a big bed, a separate office area. microwave, fridge, tub, etc. I was only staying in Boise for 2 days and I ended up spending most of my time feeling ill, luckily I had this great room to relax and recuperate in.Genuine Expedia guest review
Response by Holiday Inn Boise Airport Thank you so much for your kind words and great feedback. We are happy that you enjoyed your stay with us , and we hope to see you again!
There was a guest in the room above mine that was up ALL night and it woke me up every 30 minutes. It was a miserable night and the front desk told me I could come down and get a key to a new room at 1 in the morning after my third call. How about you bring me a key and offer to move my things!Genuine Hotels.com guest review
Response by Holiday Inn Boise Airport Our hotel accomodates a wide variety of travelers, including some that may work during the night. We apologize that the person above you was noisy, and if we have the extra staff, we happily move your items for you in an instance like this. Our hotel takes noise complaints very seriously and if the staff is notified we do our very best to resolve the issue for you. We hope you will give our hotel another chance.
"Great Overnight Hotel"
I have really enjoyed this hotel in the past and have been staying here from time to time since it opened as a Cambria Suites. The location is great, the rooms are big and furnishings are fun and comfortable. I was a bit disappointed by the condition of common areas this time around. Room was just fine. Beds are very comfortable except for the pull […] out couch (the mattress was a joke and our kid actually fell through to the floor) and bathroom is spacious. Common areas are dirty. Carpets are dirty in hallways and the elevators were quite bad (heavily stained carpet and even some trash). I miss the bar/restaurant that Cambria Suites had. It was inviting and pretty lively. Now, it's just another boring morning buffet place with not a whole to offer. I would definitely stay here again because of the comfort of the rooms and the location. I wouldn't want to stay here for an extended period because of the lack of quality food choices. Read moreGenuine Hotels.com guest review
The staff is extremely helpful. I had just come in from an overnight flight and was exhausted. They gave me a room at 10:00 am in the morning and I was very grateful.Genuine Expedia guest review
Large spacious rooms.Genuine Hotels.com guest review
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