All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here39 Avenue of the Americas, New York, NY, 10013, United States of America, ‏‎855-239-9477
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4.3 / 5Excellent

Score breakdown (from 1,116 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.4
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4.0 / 5Excellent
"Weekend get-a-away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hiltons are a great hotel to stay at. This one in particular in the Tribeca area was great! I couldn't have asked for a better location, walking distances to shopping and great restaurants. The room was clean and comfortable.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
ELENI
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was all very nice
Genuine Hotels.com guest review
3 night family trip May 8, 2015
A Traveler
US
4.0 / 5Excellent
"Great new place in a changing neighborhood."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
4 days, business trip , the staff was very helpful.
Genuine Hotels.com guest review
4 night business trip May 5, 2015
dane
US
5.0 / 5Outstanding
"Great location, great price (for NYC)!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Will definitely return to this hotel. Best location and the best price to stay for a weekend getaway vs Midtown.
Genuine Hotels.com guest review
1 night romance trip Apr 4, 2015
Alejandro
US
4.0 / 5Excellent
"39 Avenue of Americas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff made the price of the room per night worth while. The staff greeted us every morning with a smile and a few kind words. And after a hard day, we were greeted in the evenings with more smiles and a few more kind words.
Genuine Hotels.com guest review
3 night business trip Apr 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel in a great location. I could walk to Chinatown, Greenwich Village, SoHo. My only gripe is that I find the Hilton Garden Inn mattresses to be too soft in general, and this room was no exception.
Genuine Hotels.com guest review
3 night business trip Apr 27, 2015
Daniel
US
5.0 / 5Outstanding
"Great price, Room and Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The price was excellent and the staff was very friendly and accommodating. My wife actually left her wedding band and ring at the hotel and and it was held for us and returned that evening.
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
Shareef
US
3.0 / 5Good
"adequate"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was adequate, clean simple room, like every hotel room you've ever been in. the view on to an air shaft left something to be desired
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
A Traveler
US
4.0 / 5Excellent
"Good location, good service, but don't park there"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff was super friendly. Room was a bit tight but didn't expect big rooms in Manhattan anyway. The immediate neighbourhood is a bit weird - very chic on 1 side; industrial (near Holland tunnel) on another side - but good selection of eateries very close by. I would have rated it even higher but we had a bit of drama with valet parking when we were checking out - the garage folks drove our car to the wrong hotel and it took 2 hours for us to get our car! the hotel staff apologized and comp'ed us parking fee to make it better, which is good service on their part but Please HGI use another garage from now on!
Genuine Hotels.com guest review
3 night family trip Apr 10, 2015
Susan
US
4.0 / 5Excellent
"quite ok for family"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
except for noise from a low floor room and some draft from the heating/cooling system (when not active) and a bit noisy when active we are very satisfied. The snacks they sell is expensive.
Genuine Hotels.com guest review
5 night family trip Apr 1, 2015
Jan
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rooms surprisingly larger than expected. Clean and nice decor. Great value.
Genuine Hotels.com guest review
1 night family trip Apr 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Easter in NY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly and helpful. I would definitely consider staying there again.
Genuine Hotels.com guest review
3 night family trip Apr 2, 2015
Mary
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    4.0
Very small double beds.
Genuine Venere guest review
Other trip Apr 7, 2015
A Traveler
US
4.0 / 5Excellent
"Cozy and convenient in Tribeca"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Clean hotel. Rooms were a little small though, but no one goes to NY to spend all their time in a hotel. Good value.
Genuine Hotels.com guest review
1 night family trip Mar 22, 2015
Christian
US
5.0 / 5Outstanding
"Awesome Hotel in NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great, the location was close to basically everything. I just wish there was complimentary breakfast with the package I got !! But it was cheap , $16 breakfast buffet with options to order
Genuine Hotels.com guest review
3 night trip with friends Mar 13, 2015
A Traveler
US
4.0 / 5Excellent
"Great staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel staff was very nice and helpful.
Genuine Hotels.com guest review
1 night trip with friends Mar 15, 2015
A Traveler
US
3.0 / 5Good
"Issues with the heating system"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
When I checked out the reviews, there was a lot of mention about the heating system, but I thought, we are only there one night, how bad could it be. Well it was bad. The original room was freezing. The staff said to turn up the thermostat and wait 10 minutes. After, 10 minutes, they said to continue to wait and the heat never came on. They explained that it is on a sensor system, so that it will only come on with movement. Finally, they switched our room and we did have heat, but it was loud and very dry, I woke up all stuffy. The location was great, right next to the subway. I would recommend to try it in non-winter months, so you do not have to deal with the heat issue.
Genuine Hotels.com guest review
1 night family trip Mar 6, 2015
Catherine
US
5.0 / 5Outstanding
"First time at the Hilton Garden Inn Tribeca"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
First time staying at the Hilton Garden Inn Tribeca. I would definitely stay again and recommend to others. The room was exceptionally clean and comfortable.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Patricia
US
4.0 / 5Excellent
"Nice Hotel, great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff at the front desk was extremely friendly and helpful
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
A Traveler
US
3.0 / 5Good
"heater???"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Love the location and the staffs on from desks were super superb kind. However, the heater/air conditioner window unit was sooooo louò8d to the unbearable degree. I had to turn it off even in the heavy snow days of February. the duvet was very weird and not warm but that was a minor issue.
Genuine Hotels.com guest review
2 night business trip Feb 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Top Notch Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I recently returned from a stay at the Hilton Garden Inn Tribeca and I can honestly say that it was one of the best stays that I've ever had in NYC. The room was extremely clean and comfortable. What made it great was the staff. They were so personable, friendly, helpful. They went out of their way to make our stay great. I especially want to give a shout out to DaJuan and Steve who were funny and SO helpful! People make the difference and these two are tops! I will be back again on my next visit!
Genuine Hotels.com guest review
2 night family trip Feb 14, 2015
Susie
US
5.0 / 5Outstanding
"Conveniently located Hotel in Tribeca area of NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were greeted by a very welcoming and helpful staff. Breakfast was a delight with Angel's loving spirit of service.
Genuine Expedia guest review
Other trip Feb 22, 2015
Elisabeth
US
4.0 / 5Excellent
"Comfortable Neighborhood Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyed our stay at this hotel. Staff was exceptionally accommodating and the room was comfortable and clean. Restaurant was a bit limited. But it was lively.
Genuine Hotels.com guest review
7 night romance trip Feb 11, 2015
Gretchen
US
2.0 / 5Fair
"The price was good!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Staff was kind enough and well above avarage. However facility is old and not cleaned well. The room was very dark and it was difficult to manage the temperature. The price was good though.
Genuine Expedia guest review
Other trip Feb 10, 2015
wlfg
US
5.0 / 5Outstanding
"Great staff, great service, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was visiting family and got stuck during the "blizzard of the century" the hotel staff were great in working with me.
Genuine Hotels.com guest review
2 night trip Jan 27, 2015
Rebecca
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location and next to a main subway. Great staff.
Genuine Expedia guest review
Other trip Jan 29, 2015
monique
US
4.0 / 5Excellent
"Great location in TriBeCa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect spot for our show at City Winery and, a good deal for NYC, super nice staff… rooms and amenities are just OK. Free coffee a plus.
Genuine Expedia guest review
Other trip Jan 27, 2015
Conni
US
3.0 / 5Good
"Would stay again!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Enjoyed the view we had from our room! When we arrived and turned the TV on we had sound but no picture. I called the front desk and the sent someone up to fix it right away.
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
Trisha
US
5.0 / 5Outstanding
"Nice place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was pleased with the hotel. It met all my needs and had a very friendly staff.
Genuine Hotels.com guest review
4 night family trip Jan 8, 2015
Marvin
US
4.0 / 5Excellent
"Decent hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Convenient location, metro is right next to hotel and walking distance to soho shops. Only thing was our duvet cover had several pieces of hair on it making us think it was not cleaned. Bathroom clean and decent size.
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
A Traveler
US
4.0 / 5Excellent
"Weekend Getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall it was a great experience. Bed a little firm but was still comfortable. Very clean. Was able to find good free parking for the whole weekend.
Genuine Hotels.com guest review
2 night romance trip Jan 9, 2015
Jelani
US
3.0 / 5Good
"Wonderfully located hotel, clean, nice staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Convenient location, literally next to subway line. Rooms decent sized for NYC, although I stayed twice, and my first room was larger than the second. Staff very helpful . Air handling system is noisy.
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Welcoming hotel near the subway."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My daughter and I made quick trip to NYC over New Year's so she could visit a friend. I wanted a hotel in an new neighborhood (for me) so I could explore a new area; I also wanted something close to the subway. This hotel was perfect: lovely area, lovely hotel, and the subway was right outside the door. The staff were also great letting us stow our bags after check-out until we could catch our bus back home. Would definitely stay again!
Genuine Hotels.com guest review
2 night family trip Dec 30, 2014
Melanie
US
4.0 / 5Excellent
"Rockstar staff."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff here is A+, and I mean every staff member we encountered--front desk, housekeeping, etc. The hotel us due some updates, and the bed was a little soft for my tastes. Location to subway and good eats was very awesome. Valet situation also awesome.
Genuine Hotels.com guest review
4 night family trip Dec 29, 2014
Rebecca
US
3.0 / 5Good
"Nice staff, not great location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The staff were nice, est the front desk, at helping us find places to eat for breakfast and lunch, but we kept finding ourselves having to take 20-25$ cab rides to get to most of the things we wanted to see in NY so I wish I'd picked the Hilton Garden Inn closer to times square. If you want to be downtown in Soho, Tribeca, area its a fine hotel.
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
5.0 / 5Outstanding
"love Tribeca?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Xmas weekend family trip. Great location within walking distance to multiple neighborhoods.use the A train! Friendly staff. We already booked another stay for 2015!
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Estelle
US
3.0 / 5Good
"Great location, decent hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was a great location. Fair hotel. People were trying hard but perhaps not enough staff. Valet parking was clunky. Had the maintenance guy deal with our car. Super nice guy but not a valet
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
John
US
4.0 / 5Excellent
"NYC"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stayed here on Christmas night. The room was clean and comfortable. The only criticism was with the poor water pressure we had when taking a shower in the morning. We would stay here again.
Genuine Hotels.com guest review
1 night family trip Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Christmas in NY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed at the hotel two nights and will definitely go back. It was clean and comfortable, in a great neighborhood. The staff was friendly and helpful.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Mary
US
5.0 / 5Outstanding
"Chain hotel in ideal location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is the fourth time we've stayed at this property. It always has excellent, welcoming and helpful foyer staff and really fast, efficient housekeeping. We know, and use, several restaurants, cafes and bars in the vicinity (after all, it is TriBeCa) and have never used the hotel's - but they seemed to be doing a brisk business over the Christmas period. With a subway stop outside the door and police and fire stations around the corner, it's tough to beat. One particular item my wife noticed on this trip was the superior quality of the mattress - she'd never slept as well all year. They got the manufacturer's name for us, too.
Genuine Expedia guest review
Other trip Dec 28, 2014
Keith
US
4.0 / 5Excellent
"A wonderful place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hi, We were really happy we chose this hotel. At the heart of newyork, this is just next to the subway and all spots are just 1 or stops from here. The rooms were clean and well maintained. The staff was couteous too. Breakfast was healthy and delicious with lots of options. Points of improvement: Lunch and dinner can have food for veggies too. There were hardly any healthy items for vegetarian at lunch and were discussing about it. Overall a big thumbs up.
Genuine Hotels.com guest review
2 night romance trip Dec 23, 2014
Rajesh Sharma
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent service, polite and helpful staff, clean modern room, would highly recommend!
Genuine Expedia guest review
Other trip Dec 25, 2014
A Traveler
US
4.0 / 5Excellent
"Great subway adjacent hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Rooms are small, but that's to be expected in NYC. Great location, just buy a $30 7-day subway pass, and you can quickly get anywhere in the burroughs from the convenient metro station within 20 feet of the hotel entrance.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
"Overnight Business Trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was in town on business for one night. So I did not have much time to evaluate the hotel. I will be staying with them once again on my next trip. Nice location and everyone was very friendly and helpful. I am sure they will get a number of top ratings on the second visit. I am glad that I found them through Hotels.com!
Genuine Hotels.com guest review
1 night business trip Dec 11, 2014
A Traveler
US
4.0 / 5Excellent
"Very Pleased with Hilton Garden Inn Tribeca"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice stay: Nice people. Comfortable and clean room. Vibrant neighborhood. Good restaurant/bar downstairs. Definitely will be back!
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean and convenient hotel with good size rooms."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, good sized rooms for NYC standards, clean, updated, and friendly/helpful staff.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great stay, extremely friendly staff, and convenient location!
Genuine Expedia guest review
Other trip Dec 9, 2014
A Traveler
US
3.0 / 5Good
"Great staff. Great location. Ok room"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room and bathroom was small but it's NYC. Comforter on the bed was a bit dirty but we just didn't use it. Front desk was great, very helpful and friendly. Subway is right outside the door (A,C,E).
Genuine Hotels.com guest review
3 night family trip Dec 4, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, great staff, nice hotel. Overall, great value for money.
Genuine Expedia guest review
Other trip Dec 8, 2014
Sagi
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the location and access to so many places in Tribeca and the West Village.
Genuine Expedia guest review
Other trip Dec 7, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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