"Would stay again!"
Enjoyed the view we had from our room! When we arrived and turned the TV on we had sound but no picture. I called the front desk and the sent someone up to fix it right away.Genuine Hotels.com guest review
"Nice place to stay"
I was pleased with the hotel. It met all my needs and had a very friendly staff.Genuine Hotels.com guest review
Convenient location, metro is right next to hotel and walking distance to soho shops. Only thing was our duvet cover had several pieces of hair on it making us think it was not cleaned. Bathroom clean and decent size.Genuine Hotels.com guest review
Overall it was a great experience. Bed a little firm but was still comfortable. Very clean. Was able to find good free parking for the whole weekend.Genuine Hotels.com guest review
"Welcoming hotel near the subway."
My daughter and I made quick trip to NYC over New Year's so she could visit a friend. I wanted a hotel in an new neighborhood (for me) so I could explore a new area; I also wanted something close to the subway. This hotel was perfect: lovely area, lovely hotel, and the subway was right outside the door. The staff were also great letting us stow our […] bags after check-out until we could catch our bus back home. Would definitely stay again! Read moreGenuine Hotels.com guest review
The staff here is A+, and I mean every staff member we encountered--front desk, housekeeping, etc. The hotel us due some updates, and the bed was a little soft for my tastes. Location to subway and good eats was very awesome. Valet situation also awesome.Genuine Hotels.com guest review
Xmas weekend family trip. Great location within walking distance to multiple neighborhoods.use the A train! Friendly staff. We already booked another stay for 2015!Genuine Hotels.com guest review
"Great location, decent hotel"
It was a great location. Fair hotel. People were trying hard but perhaps not enough staff. Valet parking was clunky. Had the maintenance guy deal with our car. Super nice guy but not a valetGenuine Hotels.com guest review
We stayed here on Christmas night. The room was clean and comfortable. The only criticism was with the poor water pressure we had when taking a shower in the morning. We would stay here again.Genuine Hotels.com guest review
"Christmas in NY"
We stayed at the hotel two nights and will definitely go back. It was clean and comfortable, in a great neighborhood. The staff was friendly and helpful.Genuine Hotels.com guest review
"A wonderful place to stay"
Hi, We were really happy we chose this hotel. At the heart of newyork, this is just next to the subway and all spots are just 1 or stops from here. The rooms were clean and well maintained. The staff was couteous too. Breakfast was healthy and delicious with lots of options. Points of improvement: Lunch and dinner can have food for veggies too. There […] were hardly any healthy items for vegetarian at lunch and were discussing about it. Overall a big thumbs up. Read moreGenuine Hotels.com guest review
"Overnight Business Trip"
I was in town on business for one night. So I did not have much time to evaluate the hotel. I will be staying with them once again on my next trip. Nice location and everyone was very friendly and helpful. I am sure they will get a number of top ratings on the second visit. I am glad that I found them through Hotels.com!Genuine Hotels.com guest review
"Very Pleased with Hilton Garden Inn Tribeca"
Very nice stay: Nice people. Comfortable and clean room. Vibrant neighborhood. Good restaurant/bar downstairs. Definitely will be back!Genuine Hotels.com guest review
"Great staff. Great location. Ok room"
Room and bathroom was small but it's NYC. Comforter on the bed was a bit dirty but we just didn't use it. Front desk was great, very helpful and friendly. Subway is right outside the door (A,C,E).Genuine Hotels.com guest review
It was a quick weekend getaway with my boyfriend. There was a little mishap on my part with the payment method but they didn't let that bother them and still accommodated us to the best of their ability. We had to stay in 2 different rooms but both were beautiful and clean and they even threw in a complimentary breakfast because of the mishap. I would […] stay again! Read moreGenuine Hotels.com guest review
"Good times in NYC"
Really great neighborhood in Tribeca, close to SOHO. I do prefer to stay in less touristy areas when I travel that aren't the typical tourist locales. Good transportation to get to anywhere in NY with subway entrance right out the door on the right. Lot's of good restaurants close by, try Saluggi's for an easy pizza (and good) to go and bring back to […] the hotel to relax. (or stay in the restaurant because they are super friendly and a nice place to hang out, very casual) Went to Little Italy for another great pizza at Lombardi's. (my favorite slice) Got a week long pass for subway ($30) for everyone in our family (two adults and older teen and twenty-something). Good value for transportation to buy the weeklong subway pass. Read moreGenuine Hotels.com guest review
"Cute, but at times loud."
I only stayed one night, but over it was a decent stay. My only complaint is that even though my door was closed, I could hear people speaking and doors closing, so it woke me up quite a few times. I think its time to renovate the doors, so they don't slam shut. I do love the location, it's in a small neighborhood and super easy to get around because […] the trains are around the corner. Read moreGenuine Hotels.com guest review
"This place is a NY secret"
This is our secret hotel for visiting New York. We love getting around on the subway and its location is well suited. Now that Tribeca is coming around on its own there are great restaurants and amenities nearby.Genuine Hotels.com guest review
"Nice neighborhood, but dirty rooms"
Customer service representative where very helpful and polite, but my room was filthy dirty towel was left on the bathroom counter strands of long black hair on bathroom floor , bathtub was dirty, and the hotel lobby bathrooms where gross , neighborhood was just right , but I won't stay there again when I mentioned the issues above at check out I didn't […] get a response, I won't stay there again. Read moreGenuine Hotels.com guest review
Great location, amazing staff, will def go back!Genuine Hotels.com guest review
Very convenient location with access to subway just next to the entrance to the hotel; very friendly staff at front desk; very comfortable mattress.Genuine Hotels.com guest review
"Convenient and friendly"
Convenient location, the subway is right outside and the neighborhood provides plenty of restaurants and shops. Clean and comfortable rooms; and friendly staff. Would recommend for business and leisure trips.Genuine Hotels.com guest review
"Given the wrong room"
I was very disappointed because the hotel gave me a room that was less desirable than the one I booked. When I questioned them, they just said they were oversold in the type of room I booked. They why did they accept my request when I booked it?Genuine Hotels.com guest review
We LOVED this place. We live in NYC but took a weekend mini vacation here. When I checked in I had some requests - higher floor, quiet as possible. They changed our original room and gave us the perfect corner room with a view - high enough from the traffic to be quiet and restful. The room was great. A very decent size by NYC standards and very comfy […] and clean. The huge restaurant/bar right off the lobby made a great place to just run down to and grab a bite to eat without having to worry about a coat and an umbrella on the chilly rainy night we were there. Was also useful when we found ourselves hungry at 11:30pm - the bar serves fantastic thin crust pizza until late. The staff were all warm and friendly. Anything we asked for, they were right on it with a smile. When we checked out we asked to check our bags so we could go have dim sum in chinatown. Edwin was so great and cheery about it that what normally would've been a brief exchange of "Can you hang on to our luggage for a few hours", turned into a very pleasant conversation about alternative dim sum places, he knew the place we were going and offered helpful advice. His cheerful mood and friendly smile are infectious - and we started out on our dim sum quest in an even better mood! Read moreGenuine Hotels.com guest review
"Fun girls get away"
The hotel was perfect for what we needed. We could get on ybr train easily and had a lot of convenient places to eat. I would stay again. The staff was stellar. Having a keurig in the room was awesome.Genuine Hotels.com guest review
"clean comfortable convenience and friendly"
Great location. Great service. Comfortable rooms. Outstanding price. Not much more to say.Genuine Hotels.com guest review
"Great value and great location."
This will be our new go-to hotel in NYC. For what is it, you can't beat the price and the fact that it's literally on the ACE line is a real bonus - you can walk or take the subway to just about anywhere in the City. It's walking distance to the Village, Chinatown and Tribeca. The neighborhood is relatively quiet but it's near the entrance to the Holland […] Tunnel, so if you drive plan plenty of time for leaving the City. The hotel is smallish and somewhat "boutique-ish". The staff is friendly, warm and helpful, the rooms are relatively spacious and clean and the restaurant adjacent the lobby is actually pretty good. This is a perfect place if you just want to get away for the weekend when the rates are usually 40% to 60% off the standard room rate. We'll definitely stay here again. Read moreGenuine Hotels.com guest review
Very nice hotel, staff is super froendly, rooms are clean. Nothing bad to say!Genuine Hotels.com guest review
Very friendly staffGenuine Hotels.com guest review
"Nice and comfortable"
Accomodated a very early check in which was very nice of them, because our flight landed early. Friendly staff- easy hotel stay. Great locations.Genuine Hotels.com guest review
"Not up to Tribeca speed"
Would not stay there again. My bed had a deep concave in the middle of it and it was like sleeping on an air mattress that was running out of air. UGH. Woke up to lovely lower back pain, thanks to the bed. Carpet in the room was old and worn -- it's time for new carpets. Bathroom, surprisingly, was new, up to date, and spotless.Genuine Hotels.com guest review
We had a great stay. Staff very niceGenuine Hotels.com guest review
Stayed here overnight. Reasonably close to the subway and a decent hotel for the price. It was nothing special, but it was comfortable and clean.Genuine Expedia guest review
"A good choice"
The staff were incredibly hospitable, helpful and professional. The rooms were nothing great but clean and comfortable. Great location!Genuine Hotels.com guest review
This was a very accessible and nice hotel to stay at. The staff were friendly and helpful, check in was available earlier than expected, bag storage and taxi service was useful, and the room was very spacious and comfortable. I would definitely stay here again.Genuine Expedia guest review
"Friendly and Helpful Staff"
Nice and clean hotel. Decent restaurant attached. Great local bars and restaurants close by. Walking distance (12 blocks) to all the sites you'd want to see in that section of Manhattan. The staff was always greeting you with a smile and they were very knowledgeable and knew of great places to try close by that met our specific requests. Will definitely […] stay here again. Read moreGenuine Hotels.com guest review
"Down by the river, in a van"
Attended an event at Pier26 over the weekend with a Sprinter van. The hotel's valet service was able to park the van safely without issues at a fair price. Overall experience was excellent.Genuine Hotels.com guest review
"Great Staff and Awesome Location"
Loved this hotel and the location was walking distance to all our favorite shops and restaurants in SOHO. Very clean and an amazing staff….very kid friendly. Room was spacious and even accommodated our double stroller. Loved everything about it!!!Genuine Hotels.com guest review
This hotel is in a great location being close to soho shopping, Washington square, little Italy... Etc. The subway is also real close by. They have coffee and tea in the lobby all day, the rooms are very clean and spacious. No problems at all!Genuine Expedia guest review
If you're driving into the city, this Tribeca location is a little tricky during the week. Traffic from the tunnel and bridge and no street parking during the day. I paid $42 for 24 hour parking off Canal St. If you're using public transportation you'll be pleased with this location.Genuine Expedia guest review
"Staff is amazing !!!!!"
Excellent location !! Lovely lobby !! But the staff was great and very helpful .. I even left my shirt in the closet and they mailed it back to me ... Thank you guys.Genuine Expedia guest review
"Very disappointed for a Hilton property."
Management very unfriendly. Especially night staff.Genuine Expedia guest review
"Hilton Garden Inn Tribeca"
This is a pretty convenient location to use as a base to explore TriBeCa, SoHo, Washington square. etc. It's within walking distance of numerous really great bars and restaurants, and about 5 minutes from Top Shop, H&M and similar shopping meccas for teens. The restauarant attached to the lobby is good-good food, a dozen beers on tap, and multiple screens […] to watch your favorite game. The gym is adequately equipped, but the ceiling is low and the air circulation is poor. My biggest complaint is that parking is horrendous. There is no street parking nearby, and the valet parking is $65 per night, and takes 45 minutes to retrieve your car. Leave the car at home if you can. Overall, a reasonably good hotel, but for the money, you might do better to stay uptown Read moreGenuine Hotels.com guest review
In general, I like Hilton Garden Inn properties, but didnt know what to expect from a HGI in NYC. It was a great stay in a great location for a great pice.Genuine Expedia guest review
Convenient location, clean and spacious room. I would stay here again.Genuine Expedia guest review
Hotel location and confortable roomsGenuine Hotels.com guest review
"The Front Dest Was Amazing"
I stayed here on September 13th & 14th for my daughter's wedding. The front desk staff were amazing! So helpful in everyway. I would highly recommend this hotel!Genuine Hotels.com guest review
"Fantastic staff, big rooms and convenient location"
We got this place when our Air bnb fell through and had a great stay!! Keurig in the room, great restaurant and pub attached and subway was right outside the door! Staff were over the top friendly and helpful!!Genuine Hotels.com guest review
"Gem of Hotel"
Gem of a Hotel in the Tribeca area everything was just great the staff the hotel everything!!! all I can say negative about hotel is the rooms are small but again it is New York City where all rooms are very small will recommend to all friends and familyGenuine Hotels.com guest review
"Hotel in New York City."
We spent one night at the Hilton Garden Inn Tribeca in New York City. The room was small but clean. The air conditioning was hard to regulate. It was either too cold or not cold enough. I was not able to adjust the shower head since it was too high for me to reach.Genuine Expedia guest review
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