"Staff at this hotel are wonderful"
this was our second stay at this hotel. Once again the staff were so pleasant and very helpful. We had noisy room neighbors which the staff dealt with quite quickly and then offered us a full complimentary breakfast. It's overall very good value.Genuine Hotels.com guest review
"Very convenient to SoHo/Tribeca"
Stayed here last Friday nite. Room was ready, clean, and despite on Ave of Americas side was surprisingly quiet. Staff was friendly and efficient. Great location for getting around in SoHo and Tribeca. Seems to be a problem with one of the two elevators. But we didn't mind walking (down from the 6th flr).Genuine Hotels.com guest review
"GREAT hotel ! little far from time square"
the hotel is really nice, is clean comfortable, the only thing is the location is little far to go to time square but i 100% recommendedGenuine Expedia guest review
"i loved it"
Staff friendly no one bothers you super cleanGenuine Hotels.com guest review
My favorite new geta way placeGenuine Hotels.com guest review
"good in overall"
good location, very close to metro. recommend to have breakfast on 1st floor dining area. bed comfort was not confortable but overall recommmendableGenuine Expedia guest review
"Great location/ friendly helpful staff"
Great location/ staff friendly / clean facility/ restaurant attached was above averageGenuine Hotels.com guest review
"Respectable for the $$$"
Overall my stay was great! I am definitely a 5 star type of person, but this particular trip I was not on a 5 star budget. The room was clean, the staff was pleasant, the restaurant was pretty good! Just to be completely honest the only things I did not like was the RIDICULOUSLY slow elevator!!!!!! I also switched rooms and left a item and it took them […] 24hrs to recover it, and I had to harass the staff to be sure I got it. It's not 5 star but it's nothing to turn your nose up to. Read moreGenuine Expedia guest review
Hotel was good but the guy at desk lied to me he to me he needed a cc for incidental he told me he would hold an amount lower than did. So I do not like liars. Only down fall for this hotel!Genuine Hotels.com guest review
Great hotel and location in Tribeca. The only problem were the elevators-- very slow.Genuine Hotels.com guest review
My stay was excellent. Everything was top notch. One little flaw - The heat in my room was not working but they quickly sent extra blankets and offer to move me to another room. The restaurant was great the people at the front desk were courteous. I will stay there again! I highly recommend !Genuine Hotels.com guest review
"Good hotel for the price"
I enjoyed my stayGenuine Hotels.com guest review
Absolutely wonderful staff from the front desk folks to the maids and maintenance guys. They made this stay memorable. Fantastic location, great rooms and amenities helped a bunch too.:) I'm booking here for my next trip as well!Genuine Hotels.com guest review
"Nice hotel convenient to Barclays Center."
The staff was knowledgeable and pleasant. They were eager to answer any questions that we had. The location was convenient in terms of our primary destination as well as to shops and restaurants.Genuine Expedia guest review
"Hilton Garden Inn Tribeca"
Overall, the stay was good, but not excellent. The room was clean, and everything worked well. I did not enjoy the auto close feature on the bathroom door. Additionally, I had a view over the 1st floor roof to the wall of the other side of the hotel. Make sure you request a room on the street side, or you will not have a view. The Tribeca area is really […] cool, and access the subway is outstanding. I will definately stay there again. With the knowledge of what to ask for, the experience will improve. Read moreGenuine Hotels.com guest review
"Great except it has the slowest elevator ever!"
Everything about my stay was great except that the elevator service. There were two elevators and one apparently was only for the penthouse. So only one elevator served the entire rest of the hotel and it also stopped for both directions so that slowed it down even further on one click!! So if you were on the third floor and waiting to go down, and […] someone from the lobby was taking the elevator to go up to the fitth floor, it would first stop on 3rd even though the person there wanted to go down before going up to 5th floor. The location was a bit hard for some taxis to get there, but it was right next to a subway stop and if you have them drop you near the corner instead, it worked out really well too. If you can get past the elevator annoyance, the rest of the hotel and attached bar/restaurant was great! Read moreGenuine Hotels.com guest review
Great night away, close to great restaurants, staff recommended amazing restaurant for dinner. I would go back!Genuine Expedia guest review
"staff was very nice and helpful."
staff was very nice and helpful and knows the city well.Genuine Expedia guest review
We have stayed in this hotel twice a year for the past three years and this is the first time we have been disappointed. Heater in room didn't work; had to get a space heater. Breakfast was comped because of it which was a nice gesture. Also one only elevator was working so...Genuine Hotels.com guest review
"Great Impromptu Stay"
Hilton TriBeCa was great! The front desk staff was extremely accommodating.We found it on hotels.com while out in the city and decided to stay for the evening. They upgraded our room, provided us with unlimited toiletries and water, and even gave us coupons for free breakfast in the hotel restaurant for the next morning. We totally missed breakfast […] but they allowed us to have lunch...on them! We will definitely stay here again :) Read moreGenuine Hotels.com guest review
"Nice hotel, nice location!"
I loved the fact that the hotel was very accommodating and the public transportation was so conveniently located.Genuine Expedia guest review
"Fair price, not bad."
Stayed for two nights. Very friendly staff. Rooms are nice and clean but pretty much generic.Genuine Hotels.com guest review
"Great location for SoHo, Chinatown and Tribeca"
Location was great. Hotel was clean and the staff was friendly. Will stay there again.Genuine Expedia guest review
"Clean and comfortable"
The hotel was clean. The bed was really comfortable. There was no view, except for a brick wall, but I didn't pay extra for one either. It was nothing spectacular, but definitely good for a couple of nights. Very convenient to the subway (as in steps away from it). More difficult to find by car, but not too bad. The building was a little older, I think, […] but again...clean and neat. The lobby smelled like blueberry muffins! Read moreGenuine Expedia guest review
"Nice hotel but parking to expensive."
It was a good experience.the hotrl was quiet and the food is very good there.Genuine Expedia guest review
"Great price, great location"
We stayed at the HGI for two nights, and we had an overall lovely stay. We were able to find plenty of delicious restaurants within walking distance. Many places were closed on Sunday, but we managed quite well. The hotel staff was pleasant and welcoming. Our room was full of conveniences! The room was clean and modern, and the bathroom was fantastic. […] We used the television one night and had no issues. I particularly enjoyed the complimentary coffee in the room. Our only complaint is that the mattress was terribly uncomfortable. It sunk down in the middle, and we were both sore the next day. Read moreGenuine Expedia guest review
I stayed here during the brutal winter and got a great deal on this spot. I really enjoyed staying here. Location was walking distance, about 7-8 blocks to a couple train stations and tribecas bar and restaurant scene. There's also a restaurant attached that has good food and good beer selection. It's like an nice, "upscaleish" sports bar. Fairly p […] riced. Read moreGenuine Hotels.com guest review
"Theft In Room!"
I had money missing from my room, hotel "manager" not very helpful. Was told to call back the next day to speak to the General Manager, but when I did was told that they did not have a General Manager, It was the same person I spoke to the night before. Im pretty sure they are covering up for the staff member who went into my room and stole my money. […] Was also asked why I would leave money out in open? My fault that after 7:30 pm a staff member keys in to steal belongings? Read moreGenuine Hotels.com guest review
"great hotel, bit off the beaten path"
We enjoyed our stay. Great service, prompt check-in. Room was a bit noisy in the morning due to outside traffic. I'd stay again when in the area. Pub/restaurant in the hotel was convenient after a late night arrival.Genuine Hotels.com guest review
Broken elevator. As it took forever. Room choice could have been better. Not a bad hotel at all. Just not worth what you pay per nightGenuine Expedia guest review
"Great location but ..."
Condition of hotel has deteriorated and the room was not cleaned or made up at the weekend. Location is excellent but hotel will have to improve to get us back.Genuine Hotels.com guest review
Will come backs. Room rates were good.Genuine Hotels.com guest review
"Annual trip to NYC"
We had a great time!!! Great hotel in a great location for shopping and diningGenuine Hotels.com guest review
I have stayed at many HIlton Gardens before and I find that the quality is very good for the money and they are all about the same. There is something to be said for consistency, especially when you are traveling out ot town and you can take comfort in knowing what to expect. This HIlton property is no exception, except for one thing. I was disappointed […] that breakfast was NOT included in the price of the room. On my last visit to NYC, I stayed at another HG property where the breakfast was included. Otherwise, the stay was pleasant and I wouldn't hesitate to go back. Read moreGenuine Hotels.com guest review
"Very good experience"
The staff was very friendly and helpful making our stay great. We also liked how it was next to the subway stop and only 3 subway stops from Time Square yet away from the hustle and bustle. Edwin was particularly helpful - he helped us with setting up rides to the airport, 911 tickets, storing bags and answering our many questions.Genuine Expedia guest review
Stayed one night. Great location, wonderful staff, room and rate. Would recommend and will be back.Genuine Expedia guest review
"Great location and professional staff"
Stayed there with my parents. Close to subway stations, minutes from time square.... Just what you need if you are planning of visiting Manhattan. The staff was very nice an helpful. My parents didn't like their first room because it was close to the elevators (noise...) I called the front desk and they changed their room right away. I would go back […] for sure .... Read moreGenuine Expedia guest review
"Nice Hotel in NYC, convenient to subway"
Great Hotel, nice staff. The A,C,E subway gets out right in front of the building, which is great as this will take you anywhere if you transfer in midtown. Great for the winter when it was tool cold to walk. The main problem was that there were partiers that woke us up and it took a couple of hours to get them to stop playing their music loud. If […] you go here, make sure you tell them not to put you on a floor with partiers... apparently after reading other reviews, I'm not the only one this happened to. Also, during our stay one elevator was down, which was fine, I guess, but a little annoying. Oddly enough, the in house restaurant was excellent and one of the best we ate at during our week stay in New York. Read moreGenuine Expedia guest review
This hotel is immaculate. The TriBeCa neighborhood it is in is very easy to pick up a cab and is within walking distance to good restaurants and shops. The attached Avenue of Americas bar/restaurant was great for cocktails and snacks. I would stay here again in a NY minute.Genuine Hotels.com guest review
"Great last minute hotel!"
I received a great rate for this hotel for a last minute booking and it was a wonderful stay! The room is small but clean and what you would expect from a Hilton chain hotel.Genuine Hotels.com guest review
"I'll be back!"
Great location between SoHo and TriBeCa. Room was spacious, clean, up to date, and the mattress was very comfortable.Genuine Hotels.com guest review
Well maintained, spacious by Manhattan standards, in-room Keurig coffeemaker, Neutrogena toiletries, helpful staff, and on-block access to the Canal St. A/C/E stop. Rooms nicely soundproofed; I was there on NYE and slept like a rock.Genuine Hotels.com guest review
"Very convenient for subway access"
Staff was so friendly. Room was very nice!Genuine Expedia guest review
"There was no parking AT the hotel"
Our room was comfortable and clean. The elevators (2) kept breaking down and we were on the 5th floor, our friends on the the 6th. My husband and sister had to do the stairs on two occasions. We were confused as to why there was no parking at the hotel when we read before hand that there would be for a charge. We had to go searching for a parking garage […] and haul our suitcases with us since we arrived before check in time. Read moreGenuine Expedia guest review
"Hard to beat"
Just what you need for a quick overnight in NYC. Right on top of a subway station, clean rooms, friendly and helpful staff, and we had a great rate. Be sure to try RBBTS café on Sullivan, a short walk uptown from the hotel, for breakfast.Genuine Hotels.com guest review
"nice hotel great location"
stay was good. staff very accommodating. Only negative is one elevator is broken and apparently has been for a while. still would stay again.Genuine Hotels.com guest review
"convienience, comfort and good food"
The hotel was clean, room was comfortable and spacious. Normally I would not eat in a Hotel restaraunt when so many are near by, but I did and was pleasantly suprised by the delicious meal. Staff was very curtious and it was 5 star experience for me.Genuine Hotels.com guest review
The staff and front desk were the best. Extremely nice. Since we were not able to check in until 3pm, yet we arrived at 11am the front desk let us leave our baggage there while we toured the City. Even after we checked out at noon, we were able to leave our bags there all day until we were ready to leave the City. Very nice! Would def recommend this […] hotel to other travelers! Read moreGenuine Expedia guest review
"Great Room -- But not the best of New York"
Good value and a great room. The Tribeca area is seedy and a ghetto.Genuine Hotels.com guest review
Big rooms, clean, and great location.Genuine Hotels.com guest review
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